ARMY PERSONNEL
ATTENTION NEWCOMERS
THE IRC MAINTAINS 24/7 OPERATIONS AND CAN BE REACHED AT 253-967-7004 OR EMAIL US AT JBLMIRCQA@ARMY.MIL WITH ANY QUESTIONS YOU MAY HAVE REGARDING YOUR UPCOMING ARRIVAL. WE LOOK FORWARD TO HEARING FROM YOU.
Reporting Instructions:
- Report directly to JBLM Reception Center, BLDG 2021 Pendleton Ave. Joint Base Lewis-McChord
- Sign in at Reception desk and receive guidance from Desk NCO
- Installation Reception Center maintains 24/7 operations
Mission:
IRC facilitates ongoing installation onboarding of Soldiers and Families arriving to Joint Base Lewis-McChord (JBLM), maintains personnel, sustainment, billeting, and essential personnel services to enable a seamless transition from their losing installation to JBLM.
Commander’s intent:
To welcome and assist new JBLM Soldiers and their Families. The IRC Guardians:
- Provide capability to sign in from PCS travel
- Facilitate Soldiers through installation in-processing activities
- Orient Soldiers to JBLM standards
- Provide administrative support to inbound Soldiers
- Create a positive, welcoming in-processing experience to inbound Soldier and their Families
4-Day In-Processing:
The Program of Instruction (POI) is a four-day fixed schedule. Monday, Courage Day, requires attendance by all SMs, Tuesday through Friday, SMs will be broken down to Day 1, Day 2, or Day 3 for in-processing.
Reporting to JBLM
Access Control & Gate Hours
JBLM Temporary Lodging
Click here for on base lodging amenities.
JBLM Off Base Temporary Lodging
For a list of extended stay and lodging options in the JBLM area that offer service members special rates, please email JBLM HSO. Options provided will include hotels offering special extended stay rates and rental homes that can be rented on a short-term basis. For rental properties that offer leases of three months or longer, please contact the HSO via email or by phone at 253-967-3581.
JBLM On Base Housing
Click here for on base housing services.
Military Kids
JBLM School Support Services provides school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child & Youth Services, School Support Services features School Liaison Officers, who help schools, installations and Families work together for student achievement. School year 2026-2027 Schedule will be released and published as soon as it's available. (Click here for School Support Services Website)
JBLM Sponsorship Process
JBLM SPONSORSHIP PROCESS
- On 14 November 2025, Army Career Tracker (ACT) officially shut down.
FOR INCOMING SOLDIERS
- Upon arrival to JBLM, the IRC Sponsorship Team will coordinate with your gaining unit to assign a sponsor to you.
- If you would like to speak with a unit representative prior to your arrival, please refer to the Unit Contact Roster provided on this page.
- If you would like to speak with the JBLM IRC Sponsorship Team prior to your arrival please call the IRC Sponsorship desk at 253-968-6771. Office hours are 0900-1500 Monday-Friday.
FOR GAINING UNITS
- For questions and information regarding in-processing Soldiers please reach out to the IRC Sponsorship desk at 253-968-6771. Office hours are 0900-1500 Monday-Friday.
Welcome Packet
Click here to download JBLM IRC Welcome Packet
JBLM Self-Guided Tour
This tool will serve as a "self-guided" Tour of the installation, orienting you and your family throughout JBLM and highlighting all its resources.
Scan the QR code next to each tour stop for directions and orientation for the area.
Scan the QR code below to access the virtual audio tour.
Weekly Schedule (POI)
Your Unit Contact Roster
| I CORPS |
|
| 7 ID |
|
| 1-2 SBCT |
|
| 2-2 SBCT |
|
| 16 CAB |
|
| 22 CSB |
|
| 201 EMIB |
|
| 17 FAB |
|
| 62 MED |
|
| 593 CSC |
|
| MADIGAN AMC |
|
| 1 SFG |
|
| 2-75 RANGER |
|
| 4-160 SOAR |
|
| 5 SFAB |
|
| MDC-PAC |
|
| 6 MP CID |
|
FAQs
I Corps Blue Book
Click here to download I Corps Blue Book
Plan My Move
Plan My Move creates a custom checklist for your move, filled with information about the tasks you need to complete and how to complete them. Your checklist is tailored to the unique needs that you or your family have. (Click here for Plan My Move Website)
24/7 SHARP-EO-Chaplain
JBLM Services | Phone Number | Hour |
SHARP Hotline | 253-389-8469 | 24/7 |
MEO Hotline | 253-365-7640 | 24/7 |
On-Call Chaplain | 253-448-4744 | 24/7 |
Courage C.A.R.E.S
COURAGE C.A.R.E.S. is a decision support matrix tool designed to help leaders and soldiers by providing critical assistance with resources for environmental stressors. (Click here for Courage C.A.R.E.S Website)
Firearms Registration & Info
Click here for Firearms Registration & Information
Unauthorized Locations
Click here for JBLM Unauthorized Locations
Additional Services From A to Z
Closing Tab
Upon arrival, please report to your unit Commander’s Support Staff (CSS) for in-processing. Ensure you bring the sealed Permanent Change of Station (PCS) envelope from your previous duty station. Additional in-processing actions specific to First Duty Station Enlisted Airmen and Officers are outlined below:
Please provide your Basic Military Training (BMT) and Technical Training graduation certificates to your CSS upon in-processing. Airmen entitled to an Initial Enlistment Bonus (IEB) must also provide their AF Form 3007/3008 during their in-processing appointment. Airmen will be scheduled for the First-Term Enlisted Course (FTEC) by your CSS or supervisor.
After in-processing with Finance, please bring your completed travel voucher and Extended Active Duty (EAD) Orders to the Military Personnel Flight (MPF) Customer Service office, located within the building 100 Customer Service Mall.
Please report to the MPF Customer Service office located within the building 100 Customer Service Mall to in-process upon arrival to Joint Base Lewis-McChord.
Team McChord Newcomers
Newcomers is held on the last Friday of every month, excluding holidays, family days, etc., at the Chapel Support Center from 7:30 a.m. to 4 p.m. and is a mandatory in-processing requirement for all new arrivals to McChord, including First-Term Enlisted Airmen and Officers. Inbound personnel should contact their CSS to register.