Courage CARES
Decision Matrix
The Battle Drill provides step-by-step guidance on how to navigate situations where a service member is distressed from environmental stressors or suicidal ideation.
- Step 1: Witness identifies a stressed service member who exhibits warning signs of suicidal behavior.
- Step 2: Witness exercises knowledge from ACE Intervention training and ACE card to determine if stressed service member has had thoughts of suicide. The witness will Ask, Care, and Escort as trained.
- Step 3: Thoughts of suicide by a stressed service member requires Company / Troop / Battery command leadership intervention. A stressed service member with thoughts of suicide will be safeguarded and cared for by the witness until they are safely escorted to their company leadership.
- Service members acting out preparation of suicide or in the act of suicide requires immediate medical attention and 911 should be called immediately.
- Service members with suicidal thoughts who are unable to get escorted to their company leadership will be escorted to a chaplain, Behavioral Health, or ER.
- Step 4: Witness does a proper handoff, sharing all precluding information, to ensure that care continues properly.
- Step 5: Command leadership CARES for stressed service member by engaging with empathetic communication.
- Ensure the stressed service member understands that they are not a burden and their leadership is committed to assisting them with overcoming or coping with their environmental stressors.
- Step 6: Command leadership builds rapport and uses open-ended fact-finding questions to determine what environmental factors are impacting the stressed service member.
- It is common for stressed service members to have more than one environmental stressor impacting them.
- Step 7: Command leadership uses the Courage CARES Resource Guide to develop a plan that will help address applicable environmental factors impacting the stressed service member.
- Company / Troop / Battery Commander is required to approve resource plan on a Memorandum for Record (MFR).
- Step 8: Command leadership will incorporate the use of the Decision Matrix to assist with identifying risk level potentially requiring Behavioral Health assistance or intervention.
- Command leadership should seek guidance from their unit Behavioral Health Officer or chaplain as needed.
- Service members will never be denied any requests to see Behavioral Health.
- Step 9: Witness or trusted leader is assigned as a Courage CARES mentor to ensure the stressed service member has assistance with the outlined resource plan developed for them.
- Team leaders or squad leaders are good options to assist service members.
- Step 10: Command leadership continues to follow up on the stressed service member to ensure that the resource plan established is alleviating pressure from environmental stressors.
- Command leadership will keep higher command informed as needed.
Access to the Courage CARES Power Application requires a Common Access Card (CAC)
- Step 1: To access CARES Power Application, click here.
- May be prompted for App Permissions, click “Allow"
- Step 2: I Corps C.A.R.E.S Form will display. Populate all fields in the forms with SIR/CCIR related information as you would for the SIR/CCIR document.
- ALL FIELD MUST BE FILLED OUT. Use accurate, detailed, or best judgement when populating information. “Unknown” and “NA” are allowed but should be used sparingly.
- The form is large so you may have to scroll down to see the rest of the form. Summary Fields are for narratives or detailed plans of action.
- Note: Utilize CARES website to locate and identify resources that will be used for the subjects CARES Plan. Sponsor, Command, and Point of Contact must be accurate with phone number.
- Step 3: Once ALL fields are complete, scroll to the top of the form and click “Submit.”
- Step 4: Form will clear to verify submission. Shortly after submission (3-5 minutes) you should receive an automatically generated email with an SIR Word document attached.
- Open the document and verify that the contents match what was entered into the CARES Application. Adjust as needed then route document through your SOP directed SIR/CCIR process.
- Step 5: Once an O6 level or higher commander has approved the SIR Word document send the Word document to this email: CourageCARESReporting@army.mil
Behavioral Health
JBLM Resource Guide
At the 988 Suicide and Crisis Lifeline, we understand that life's challenges can sometimes be difficult. Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, our caring counselors are here for you. You are not alone.
Location: Web Based
Phone: #998
Website: https://wa988.org / or https://988lifeline.org/
Hours of Operation: 24/7
The JBLM Suicide Prevention Program is designed to provide commanders and leaders with resources and tools to customize unit suicide prevention and education training.
Training available to units:
- Resources Exist, Asking Can Help (REACH)
REACH is a proactive mindset. REACH aims to change the culture of help-seeking in the military by placing the focus on the individual and their own need to engage in selfcare and not suffer in silence. Available to all service members, family members, and DA civilians.
The optimal group size is 10 participants (min. 5 / max. 15). Participants should be grouped by rank to promote open sharing.
- Ask, Care, Escort - Suicide Intervention (T4T) Training
- Training Available to E-6 and above and teaches the skills to intervene in a suicide situation. Content of the training includes communication skills, risk and protective factors, stigma, warning signs, intervention skills, and the ACE method of suicide prevention.
Location: Bldg. 2008B, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-477-3807
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/spp
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
Rainier EBH
I CORPS HQ, 593rd ESC HHC, 62nd MED BDE, 42nd MP BDE, 22nd SIG BN, 13th CSSB, 6th CID, 201st EMIB; 16th CAB, Madigan Troop Battalion, SRU, 1MDTF, Active Army Reserve, Active National Guard (any unit not designated to another EBH).
Location: Bldg. 9921A and Bldg. 9920A Madigan Annex, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-968-4851
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
1-2 EBH
1-2 Stryker Brigade Combat Team, 1-23 IN, 5-20 IN, 2-3 IN, 1-14 CAV: 1-37 FA 23rd BEB, 296 BSB
Location: Bldg. R 3742, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-3640
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
2-2 EBH
2-2 Stryker Brigade Combat Team, 2-1 IN, 4-23 IN, 1-17 IN, 8-1 CAV, 2-17FA, 14BEB, 2BSB
Location: Bldg. R 1880, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-1481
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
17/555 EBH
555th Engineer Brigade, 864th EN, 555 HHC, 110th CHEM, 3 ORD, 7ID HQ, 2ID HQ, 189th IN
Location: Bldg. 13815, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-8283
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
SOF EBH
1SFG, 2/75th Rangers, 4/160th SOAR, 5th SFAB
Location: Bldg. R-3150, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-6104
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
Yukon Clinic - Behavioral Health Home
Counseling services for Soldiers from 7th ID HQ, 593rd ESC, 31st AD, 71st OD, 48th CH, 191st IN BDE, Madigan Troop BN; Outpatient BH assessment and treatment.
Location: Madigan Annex Bldg. 9924B, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-6442
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health/Embedded-Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
McChord BH
62nd Airlift Wing and McChord Field
Location: Bldg. 690 Barnes Blvd., Joint Base Lewis-McChord, Wash., 98438
Phone: 253-982-3685
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
If you are in immediate need of chaplain support and unable to reach your chaplain, or if you're dealing with an emergency outside regular duty hours
Phone: 253-967-0015
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
R2 Performance Centers provide customized performance training that enables Soldiers to sustain personal readiness, enhance resilience, optimize human performance, and build unit cohesion. Training is available at R2 Performance Centers Army-wide, to active duty, Reserve and National Guard Soldiers, as well as family members and DA civilians.
Classes Offered: The following classes are held on rotation at the R2 Performance Center on the fourth Tuesday and Thursday of each month from 9 a.m. to 10:30 a.m. for all Soldiers, family members and DA civilians.
- Stress Management... "Stress? We love her!" -- This course teaches and individual how to understand our response to stress, how and when stress can be helpful, and what to do when our stress is working against us.
- How We Think 101... "C'mon Brain!" - This course teaches the science of how our mind works and how we ultimately have control over our thoughts and actions.
- Communication - Provide skills to build trust and understanding within personal and professional relationships.
How to Register: Contact the R2 Performance Center at 253-968-7642 to register. Please register by 1200 the day prior to the class you wish to attend.
R2 Courage Cares Class Schedule
Location: Bldg. T6193 Tacoma Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-7642
Website: https://www.armyresilience.army.mil/ard/r2/R2-Performance-center.html
Hours of Operation: Monday – Friday, 8 a.m. to 4 p.m., or by appointment, Closed Federal Holidays and Weekends.
The JBLM's Holistic Health and Fitness (H2F) program aims to improve readiness and lethality, optimize performance, reduce injuries, improve rehabilitation, and increase an individual service members overall effectiveness.
JBLM has seven professionally staffed H2F facilities that are available to assist units and individual service members by addressing the five readiness domains (physical, mental, nutrition, sleep and spiritual).
Services Offered:
- Strength Coaches
- Sleep Specialists
- Dieticians
- Cognitive Performance Specialists
- Pregnancy and Post Partum Performance Training (P3T)
Contact your Brigade H2F for more information.
1-2 Stryker Brigade Combat Team H2F
Location: Bldg. 3741, Joint Base Lewis-McChord, Wash, 98433
Phone: 453-559-7646
2-2 Stryker Brigade Combat Team H2F
Location: Bldg. 11256, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-477-2175
16th Combat Aviation Brigade
Partnered Units: 1 MDTF (-) HSC, 7ID
Location: Bldg. 3146, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-967-0898
17th Field Artillery Brigade
Partnered Units: 5-3 FA (1 MDTF)
Location: Bldg. 13815, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-966-6521
555th Engineer Brigade
Partnered Units: 3d ORD, 110th CBRN, HHC 593d, 13th CSSB, 53d MCB
Location: Bldg. 12888, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-966-0859
62nd Medical Brigade
Partnered Units: HQ 22d CSB, 51st SIG, 502d IEW, Madigan, 5th SFAB
Location: Bldg. 3369, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-477-2747
42nd Military Police Brigade
Partnered Units: HHBN I Corps, HQ 201st EMIB, 189th CATB, 6th MP Group
Location: Bldg. 2022 Jensen Gym, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-477-6413
The JBLM Armed Forces Wellness Centers provides group and individual stress management training for service members and their families. The training is designed to help establish healthier responses to stress.
How to Schedule: Call 253-967-3757to schedule.
Classes Dates: Every other week on Thursdays at 8:30 a.m.
Location: Bldg. 3168 2nd Division Rd., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3757 or 253-732-6199
Website: https://madigan.tricare.mil/Clinics/Armed-Forces-Wellness-Center-JBLM
Hours of Operations: Monday – Friday 6 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Child and Family Behavioral Health Services (CAFBHS) serves children ages 4-7 with ADHD, Adjustment Disorder, Anxiety, Depression, Gender Dysphoria, Opposition Defiant Disorder, Parent Child conflict and PTSD.
Location: Madigan Annex, Bldg. 9923 A, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-4843
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Counseling services for Airmen from the 62nd Airlift Wing and McChord Field; Outpatient BH assessment and treatment.
Location: Bldg. 690 Barnes Blvd., Joint Base Lewis-McChord, Wash., 98438
Phone: 253-982-3685
Website: https://madigan.tricare.mil/Health-Services/Behavioral-Health/Embedded-Behavioral-Health
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
The Child and Family Behavioral Health Services (CAFBHS) serves children, adolescent and adult beneficiaries to provide individual, family therapy as well as medication management. We provide behavioral health services for military children in local schools and serve dependents and retirees assigned to the following Patient Centered Medical homes: Pediatrics, Family Medicine, Internal Medicine, McChord Family Medicine, Okubo Family Medicine, Madigan-Puyallup CBMH, South Sound CBMH, Winder Family Medicine
Location: Madigan Annex Bldg. 9923A, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-4843 Option 5; 1-800-404-4506 (Appointment Center)
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and selected training holidays.
The JBLM Religious Support Office provides a variety of free support services offered to service members, families, civilians and retirees designed to help you develop and strengthen your most important relationships in life.
Services Offered:
- Chaplain Support: All service members stationed at JBLM, and their family members have an assigned chaplain. Please contact them first when you are in need of chaplain support. If you do not know who your chaplain is, please call the Religious Support Office at 253-967-3718
- Chapels: The JBLM RSO oversees and operates nine chapels, including three on Lewis Main, three on McChord Field and one on Lewis North.
- Worship Services: JBLM provides diverse religious services for Soldiers, Airmen, families and veterans.
- Religious Education and Auxiliary Ministries: All chapel worship services host Bible studies and/or Sunday school classes, as well as regular and special mid-week events, prayer breakfasts and luncheons.
- Chaplain Family Life Center: The pastoral counseling team at the Chaplain Family Life Center provides a variety of free services to help develop and strengthen your most important relationships in life. Counseling is free with no referral needed and is open to active duty of all branches, retirees, family members and DOD civilians.
Location: Religious Support Office, Bldg. 2001, Joint Base Lewis-McChord, Wash., 98433
How to Schedule: For more information, please call 253-967-3718.
Phone: 253-967-3718
Website: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Hours of Operation: Hours of Operation: Monday – Friday 9 a.m. to 5 p.m. Closed Federal Holidays and Weekends.
JBLM Chaplain Family Life Center provides counseling services for families or individuals. The counseling is confidential, unlimited and free to all service members, family members, civilians and retirees.
Location: Bldg. 9120 Jackson Ave. and Transmission Line Road, Joint Base Lewis-McChord, Wash., 98433
Phone: 253- 967-1723 (Call for an Appointment), phone not staffed, leave message
Website: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Hours of Operation: Monday – Friday 9 a.m. to 5 p.m. Closed Federal Holidays and Weekends.
The pastoral counseling team at the Chaplain Family Life Center provides grief counseling to help service members, family members, civilians and retirees deal with emotional and physical responses to loss and life's challenges.
Location: Main Chapel, South Liggett and 9th Division Drive, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-1723, On Call Duty Chaplain 253-967-0015
Website: https://nrd.gov/resource/detail/15971950/Joint+Base+Lewis-McChord+-+Family+Life+Center
Hours of Operation: Call for more information
The Military and Family Life Counseling Program provides free, confidential non-medical counseling to service members, their families and survivors on or near installations. Trained to work with the military community, military and family life counselors deliver valuable counseling services, briefings and presentations to the military community.
Services Offered:
- Adult MLFCs - provide non-medical counseling to service members, spouses, military couples and non-remarried surviving spouses.
- Child and Youth Behavioral MLFCs - CYB MFLCs provide support on a variety of topics affecting young people, including anger and aggression, bullying, conflict resolution, divorce, feelings, self-esteem, separation, sibling and parental relationships.
Location: Bldg. 2013 B N. 3d St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-293-2223 or 253-363-6975
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/mflc
Hours of Operations: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Serving active-duty service members and their family members who are identified as high risk for domestic violence. Provide assessment, safety planning, case management and group treatment. Coordinates with Command, law enforcement and Child Protective Services.
Location: Madigan Annex Bldg. 9905, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-4159
Website: https://madigan.tricare.mil/Clinics/Madigan-Annex
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
The EAP provides family members, DA civilians and retirees with a confidential, one-stop information and referral program that is available to assist with short-term counseling/ consultation, problem solving, navigating the substance abuse assessment and treatment process, diversity and the intergenerational workforce, relationship discord, and other challenges. Meeting with EAP does not jeopardize your job and it’s a voluntary program designed to help employees.
How to schedule: Call 253-732-2214
Location: Bldg. 2008B N. 3rd St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-732-2214
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/employee-assistan
Hours of Operation: Monday – Friday 8 a.m. to 4 p.m. (Walk-in hours 8 a.m. to 3 p.m.), Closed Federal Holidays and Weekends.
Location: 9040A Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-1390
Website: https://madigan.tricare.mil/Health-Services/Urgent-Emergency-Care
Hours of Operation: 24/7
Pulmonary and Sleep Clinics: This clinic is staffed by subject matter experts who are experienced and certified in various fields including sleep medicine, sleep psychology, respiratory therapy and patient education.
Location: Medical Mall Madigan Army Medical Center 9040 Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-3214
Website: https://madigan.tricare.mil/Health-Services/Specialty-Care/Pulmonary-Sleep-Clinics
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
A link to community psychological health resources in your local area.
Location: Web Based
Phone: 866-966-1020
Hours of Operation: Available 24/7 by phone, online chat, or email.
Tacoma Veteran Center Counseling offers confidential help for veterans, service members and their families at no cost in a non-medical setting. Their services include counseling for needs such as depression, posttraumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). They can also connect you with more support in VA and your community.
Location: 4916 Center Street, Tacoma, Wash., 98409
Phone: 253-565-7038
Website: https://www.va.gov/tacoma-vet-center/#:~:text=Call%20us%20anytime%20at%20877%2D927%2D8387.
Hours of Operation: Monday-Friday 8 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
We are on a mission to prevent and respond to sexual assault through a balance of focused education, compassionate advocacy and social justice in order to promote respect and dignity throughout Joint Base Lewis-McChord.
Location: Bldg. 100/STE 3024, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-982-7272; 24/7 JBLM Victim Advocate Hotline 253-389-8469
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/sharp-sapr
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
Sexual Harassment, Assault Response and Prevention (SHARP) is a victim centered services and resource that assists victims with medical, legal and the criminal justice system. The program guides victims through restricted and unrestricted reporting options for sexual assault and formal and informal sexual harassment reporting options.
Location: 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: CIV: 253-967-2072; 24-hour Hotline 253-389-8469
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/sharp-sapr
Hours of Operation: Monday – Friday 7 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
Offers surviving family members access to support, information, and services when they need it and for as long as they need it, after the loss of a loved one.
Location: Waller Hall 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3672
Website: https://jblm.armymwr.com/programs/sos
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
The TBI clinic serves active-duty service members who have a history of TBI andretirees and dependents (over the age 18).
Location: 90390 Gardner Loop Road, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-6478 or 1-800-404-4506
Website: https://madigan.tricare.mil/Clinics/Intrepid-Spirit-Center
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Closing Tab
Family Relationship
R2 Performance Centers provide customized performance training that enables Soldiers to sustain personal readiness, enhance resilience, optimize human performance, and build unit cohesion. Training is available at R2 Performance Centers Army-wide, to active duty, Reserve and National Guard Soldiers, as well as family members and DA civilians.
Classes Offered: The following classes are held on rotation at the R2 Performance Center on the fourth Tuesday and Thursday of each month from 9 a.m. to 10:30 a.m. for all Soldiers, family members, and DA civilians.
- Stress Management... "Stress? We love her!" - This course teaches and individual how to understand our response to stress, how and when stress can be helpful, and what to do when our stress is working against us.
- How We Think 101... "C'mon Brian!" - This course teaches the science of how our mind works and how we ultimately have control over our thoughts and actions.
- Communication - Provide skills to build trust and understanding within personal and professional relationships.
- Squad Leader Development Course (SLDC) - This course is a 2-day intensive training program for squad leaders geared toward establishing a leadership philosophy supported by individual values and the research behind authentic leadership and how it supports Army doctrine.
How to Register: Contact the R2 Performance Center at 253-968-7642 to register.
Location: Bldg. T6193 Tacoma Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-7642
Website: https://www.armyresilience.army.mil/ard/r2/R2-Performance-center.html
Hours of Operation: Monday – Friday, 8 a.m. to 4 p.m., or by appointment, Closed Federal Holidays and Weekends.
Family Advocacy Program (FAP) offers Family Anger Control Training and how to deal with anger and stress for men, women and teens.
Class Information: 16 Hours- delivered in eight 2-hour sessions. Must be available to attend all 8 modules.
How to Schedule: How to Schedule: Contact FAP at 253-967-5901 or https://jblmfamilyadvocacy.timetap.com/#/ to schedule.
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-5901
Website: https://home.army.mil/lewis-mcchord/index.php/about/Directorates-support-offices/dhr/FAP#qt0:4
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Family Advocacy Program - Child Abuse Prevention provides education to Soldiers and family members through training and classes with the goal of reducing and preventing child abuse.
Class Information: Classes are currently only available at the request of the unit.
How to Schedule: Contact FAP at 253-967-5901 or https://jblmfamilyadvocacy.timetap.com/#/ to schedule.
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-5901
Website: https://home.army.mil/lewis-mcchord/index.php/about/Directorates-support-offices/dhr/FAP
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Family Advocacy Program (FAP) provides reporting and prevention options for victims of domestic violence and child abuse.
How to report Child Abuse:
- Call CPS: 1-866-363-4276
- Call FAP Behavioral Health: (253) 968-4159
- Call 911 or JBLM Military Police at (253) 912-4442 or (253) 912-4446
How to report Domestic Abuse:
If you are experiencing an emergency, or are in imminent danger, please call 911.
To make a Restricted Report* or Unrestricted Report, call our Victim Advocates at:
(253) 966-SAFE (7233).
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-SAFE (7233) and 253-967-5901
Website: https://home.army.mil/lewis-mcchord/index.php/about/Directorates-support-offices/dhr/FAP
Hours of Operations: 24 hours via 253-966-SAFE (7233) and Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
Domestic Abuse Victim advocates are available 24 hours/7days a week to provide assistance to victims of domestic violence. Victim Advocates can offer restricted and unrestricted reporting options for domestic violence on a case-by-case basis.
Services offered: Services include, but are not limited to safety planning, referrals to military and civilian resources, and act as a liaison between commanders and victims. They are also available to provide guidance and assistance to chain of commands dealing with domestic abuse incidents.
If you are experiencing an emergency, or are in imminent danger, please call 911.
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: To make a Restricted Report or Unrestricted Report, call our Victim Advocates at:
(253) 966-SAFE (7233).
Website: https://home.army.mil/lewis-mcchord/index.php/about/Directorates-support-offices/dhr/FAP
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Family Advocacy Program - Parenting Skills program offers classes to parents. These classes are designed to help Soldiers and family members develop skills that will improve their lives and may help prevent instances of family violence.
All classes are free, and you can self-enroll, or you can be referred to classes by the chain of command or health professional.
Class Information: Monday - Friday 7:30 a.m. to 4 p.m.
Classes available:
- FAP Parenting: Common Sense Parenting
Two 2-hour sessions
Tried and true strategies to become a more confident parent. - FAP Parenting: "All About That Bump" Pregnancy Support Group
One 1-hour session, offered every other Tuesday
Join us to learn about local resources, pregnancy tips, and staying informed. Facilitated by a New Parent Support Program professional. - FAP Parenting: 1-2-3 Magic for Toddlers
Two 2-hour sessions
Who's in charge at your house? Learn how to discipline without yelling or spanking. - FAP Parenting: 24/7 Dad
Two 2-hour sessions
Calling all Dads! Attend this workshop to increase your fatherhood skills. - FAP Parenting: Baby Boot Camp
One 3-hour session
Learn how to take care of a newborn, understand developmental stages, andn care for a sick child in this interactive class. - FAP Parenting: Getting Back to Basics: Nutrition and Healthy Eating for Children Birth to Three
One 2-hour sessions
Learn the basic nutritional needs for children 0-3 and how to establish and/or continue lifelong healthy eating habits. - FAP Parenting: Mindfulness Parenting
One 2-hour sessions
Learn how to live in the present moment to decrease stress and "mind clutter" - FAP Parenting: Miscarriage and Infant Loss
One 2-hour sessions
Pregnancy loss at any stage is devastating, but with education, proper support and healthy coping, the grieving process can be more manageable. - FAP Parenting: Real Talk - Talking to Kids About Difficult Topics
One 2-hour sessions
Learn ways to bring up difficult subjects, answer questions, and implement safeguards to streamline conversations. - FAP Parenting: Recipe for Positive Parenting
One 2-hour sessions
Discover the tools needed to be a confident parent based on your child's developmental age and needs. - FAP Parenting: Stepparenting - Keeping it Sane!
Two 2-hour sessions
Learn skills to build a successful stepfamily! - FAP Parenting: The Fourth Trimester
One 3-hour sessions
All your questions about the first three months with your baby - answered! - Impact on Children: Crossroads of Parenting & Divorce
One 4-hour sessions
A five-step seminar designed to prevent divorce abuse; a specific type of emotional abuse divorcing parents inflict when feelings of anger and/or bitterness causes them to lose sight of their child's needs. This course has been approved by the Superior Court of the State of Washington and is open to all DOD ID Card holders, free of charge.
How to Schedule: Contact FAP at 253-967-7409 or https://jblmfamilyadvocacy.timetap.com/#/ to schedule.
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-7409
Website: https://home.army.mil/lewis-mcchord/index.php/about/Directorates-support-offices/dhr/FAP
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
Provide education and support to pregnant women over 20 weeks.
Class Information: Second Wednesday of each month from 12 to 1 p.m.
How to Schedule: Contact FAP at 253-967-5901 or https://jblmfamilyadvocacy.timetap.com/#/ to schedule.
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-7409 or at the appointment line 1-800-404-4506
Website: https://home.army.mil/lewis-mcchord/2316/5774/6264/DHRFAP-NPSPTrifold-fv_07132022.pdf
Hours of Operations: Monday – Friday 8:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
The Family Advocacy Program offers individual and couple life skills designed to help navigate adulthood and relationship challenges.
Classes available:
- FAP Life Skills: #Adulting
8 Hours - Delivered in Four 2-hour sessionsThis class covers a variety of topics needed to successfully make your way through adulthood.
FAP Life Skills: Detecting Icebergs
One 2-hour session
Identify your core beliefs and values to gain control over your emotions and reactions.FAP Life Skills: Expectation Management
One 2-hour session
Learn how to lessen the power that unmet expectations can have over a relationshipFAP Life Skills: Real-Time Resilience
One 2-hour session
Discover how to shut down counterproductive thinking and increase focus on desired tasks.FAP Life Skills: Relationship Thinking Traps
One 2-hour session
Identify thought barriers and get the tools needed to foster healthy relationships.FAP Life Skills: You've Got Personality
One 2-hour session
Identify thought barriers and get the tools needed to foster healthy relationships.FAP Relationships: Five Love Languages
One 2-hour session
This class will help you: understand yourself and others better, relate to others more confidently, grow closer to family and friends, discover the missing ingredient in past relationships, and date more successfully.
Five Love Languages is offered in tailored sessions for Men, Couples, Singles, Children, Teens, and for Parents of Teens.FAP Relationships: Healthy Communication
One 1-hour session
Discuss cultural barriers that may arise in an intercultural marriage to work toward finding balance and contentment.FAP Relationships: Making Intercultural Marriage Work
One 2-hour session
Discuss cultural barriers that may arise in an intercultural marriage to work towards finding balance and contentment.FAP Relationships: Recipe to a Healthy Relationship
One 2-hour session
This class helps participants identify the communication danger signs, and provides skills on how to avoid negative conflict.FAP Relationships: What to Expect Before Marriage
4 Hours, delivered in two 2-hour sessions
Dating/Engaged couples will learn wisdom and tips to develop a loving, supportive and mutually beneficial marriage. You must attend all sessions to receive a certificate of completion.FAP Relationships: Within Our Reach
8 Hours, delivered in four 2-hour sessions
Dating/Engaged couples will learn wisdom and tips to develop a loving, supportive and mutually beneficial marriage. You must attend all sessions to receive a certificate of completion.
How to Schedule: Contact FAP at 253-967-5901 or https://jblmfamilyadvocacy.timetap.com/#/ to schedule.
Location: Bldg. 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-7409 or at the appointment line 1-800-404-4506
Website: https://home.army.mil/lewis-mcchord/2316/5774/6264/DHRFAP-NPSPTrifold-fv_07132022.pdf
Hours of Operations: Monday – Friday 8:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends
FOCUS Resilience Training is designed to strengthen couples and families in readiness for tomorrow. FOCUS provides personalized training in the context of each family’s story and individual goals. It teaches families practical skills to help them meet the challenges of military life such as deployments, stress, injury, and other transitions.
Classes Offered:
FOCUS Resilience Training - FOCUS is a multi-session resilience training program for active-duty military families and couples. Sessions are organized around the development of a family timeline which is used to help families manage feelings, improve communication, and learn problem solving and goal setting skills.
Consultations - Consultations offer education to community providers and partners, as well as to parents and couples.
Skill Building Group - Skill Building Groups provide an introduction to the key skills taught in FOCUS resilience training.
Educational Workshops - Workshops generally cover a specific topic, such as individual or unit level stress management or developmental reactions to deployment or other transitions.
Briefs - Briefs typically include an overview of FOCUS, education about the impact of military life on couples and families and the types of resilience training strategies that can be helpful.
Go to https://focusproject.org/focus-programs/ to get more information on types of FOCUS programs available.
Who's Eligible: service members and families.
How to register: Contact JBLM@focusproject.org to register.
Phone: 253-966-6390
Website: https://focusproject.org/joint-base-lewis-mcchord/
Hours of Operations: Email JBLM@focusproject.org for more information
At Joint Base Lewis-McChord, Army Community Service is known as Armed Forces Community Service (AFCS).
From Family readiness to financial health and much more, AFCS delivers quality-of-life programs tailored to your needs.
Location: 2166 N. 3d St. and Pendleton Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-7166
Website: https://jblm.armymwr.com/programs/jblmafcs
Hours of Operations: Monday – Friday 9 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
- Armed Forces Action Plan provides the Army community a "voice" in shaping their standards of living and identifying issues related to the current environment.
- Armed Forces Team Building (AFTB) empowers you to maximize your personal and professional potential.
- Employment Readiness offers resources to help with your career planning and job search.
- Exceptional Family Member Program (EFMP) provides comprehensive support to family members with special needs.
- Family Advocacy Program helps service members and their families prepare for the unique challenges of military lifestyles.
- Financial Readiness provides information on money matters and financial services.
- Information and Referral provides commanders, service members and families with information regarding military and civilian community resources.
- Installation Volunteer Corps is designed to help you find local volunteering opportunities with organizations that benefit the JBLM community.
- Mobilization, Deployment and Support Stability Operations helps support community readiness during deployments and emergencies.
- New Parent Support Group promotes healthy families through a variety of services including home visits, support groups, and parenting classes.
- Service members and Family Assistance Center (SFAC) is a one-stop location built to equip and aid Wounded, Ill, and injured Soldiers who are assigned or attached to Warrior Transition Units.
- Survivor Outreach Services (SOS) facilitate support groups where families and individuals can share feelings, burdens, thoughts, resources and information in a safe and understand setting.
- The Army Family Web Portal is Armed Forces Community Service's (AFCS) virtual resource to get connected and stay connected. With the Armed Forces Community Service Web Portal, community members can access information on AFCS services, search volunteer opportunities, submit quality of life issues and much more.
- Victim Advocacy Program is a specialized function within FAP providing comprehensive assistance and liaison to and for victims of spouse abuse and sexual assault.
Your Madigan Team of Lactation Consultants for breastfeeding is here to serve you. Our dedicated staff of both inpatient and outpatient providers, believe in a core system of care which encompasses the Ten Steps to Successful Breastfeeding.
Location: Madigan Army Medical Center 3rd Floor, Hospital Tower Bldg. 9040 Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-3044 Inpatient Lactation Services Message Line
Website: https://madigan.tricare.mil/Health-Services/Womens-Health-Pregnancy/Breastfeeding
Class Information: Classes held the third Saturday of every month from 1 to 3 p.m. in the Sakakini Conference Room on the third floor of the hospital tower.
The Family Advocacy Program also offers a Breastfeeding Basics Course. Please call 253-967-7409 to more information and to schedule.
JBLM Parent Central Services provides child care centers, family child care providers, and off-base child care referrals. The program offers affordable quality child care and activities for children from 4 weeks through 12 years of age.
Location: 2295 S. 12th St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-2977
Website: https://jblm.armymwr.com/programs/cysreg
Hours of Operations: Monday – Friday 8 a.m. to 5 p.m. Closed Federal Holidays and Weekends
Child Care Aware of America is proud to partner with the United States Military and Department of Defense to serve and support their families through the Fee Assistance and Respite Child Care Programs. The program helps cover the cost difference between on base and off base daycare.
Who is eligible: Military families
Location: Online
More information: JBLM Parent Central Services at Bldg. 2295 S. 12th St., Joint Base Lewis-McChord, Wash., 98433
Phone: 1-800-424-2246 or 253-699-2977
Website: https://www.childcareaware.org/feeassistancerespite/ or https://jblm.armymwr.com/programs/cysreg
Hours of Operations: Monday – Friday 8 a.m. to 7 p.m. EST. Closed Federal Holidays and Weekends; information available 24/7 online at https://www.childcareaware.org/fee-assistancerespite/ or at https://jblm.armymwr.com/programs/cysreg
WA STATE DEPT OF SOCIAL and HEALTH SERVICES: Several state child care subsidy programs help eligible families with children pay child care costs. The most common is the Working Connections Child Care program which helps families who are working and have incomes at or below 200 percent of the federal poverty level. Other programs include the help for families who are homeless or seasonal workers, or through specific Department of Social and Health Services (DSHS) programs.
Location: Parent Central Services Bldg. 2295 S. 12th St., Joint Base Lewis-McChord, Wash., 98433
Phone: 855-696-2934 and select Option 1 for Family Support
Website: https://jblm.armymwr.com/programs/cysreg or https://public.militarychildcare.csd.disa.mil/mcc-central/mcchome#/
Hours of Operation: Monday – Friday 8 a.m. to 5 p.m.
Child Care Aware
Child Care Aware® of America is proud to partner with the United States Military and Department of Defense to serve and support their families through the Fee Assistance and Respite Child Care Programs. To date we have served more than 10 million families and have created a network of more than 10,000 licensed child care providers.
How to Apply: Apply for Fee Assistance at the weblink below.
Phone: 800-424-2246
Email: militaryinfo@childcareaware.org
Website: https://www.childcareaware.org/
Hours of Operation: 8:00 a.m.- 7:00 p.m. EST Monday-Friday
The Military and Family Life Counseling Program provides free, confidential non-medical counseling to service members, their families and survivors on or near installations. Trained to work with the military community, military and family life counselors deliver valuable counseling services, briefings and presentations to the military community.
Services Offered:
- Adult MLFCs - provide non-medical counseling to service members, spouses, military couples and non-remarried surviving spouses.
- Child and Youth Behavioral MLFCs - CYB MFLCs provide support on a variety of topics affecting young people, including anger and aggression, bullying, conflict resolution, divorce, feelings, self-esteem, separation, sibling and parental relationships.
Location: Bldg. 2013 B N. 3d St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-293-2223 or 253-363-6975
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/mflc
Hours of Operations: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Supplemental Nutrition Assistance Program: SNAP
SNAP provides food benefits to low-income families to supplement their grocery budget so they can afford the nutritious food essential to health and well-being.
Who is eligible:
- Live in Washington State
- Meet income requirements on your household size
- Meet citizenship or immigration status requirements
Location: See weblink for locations
Phone: 877-501-2233
Hours of Operation: See weblink for hours
How to Apply: Call 1-877-501-2233 or online at https://www.washingtonconnection.org/
Website: https://www.fns.usda.gov/snap-directory-entry/washington or https://www.dshs.wa.gov/esa/community-services-offices/basic-food (link does not work on government network)
Food Banks - Kitsap County
Provides free food for individuals and families in need within Kitsap County
Location: See link for locations
Phone: See link for phone numbers
Website: http://www.homelessshelterdirectory.org/cgi-bin/id/cityfoodbanks.cgi?city=Bremerton&state=WA
Hours of Operation: See link for hours of operation
Food Banks - Lewis County
Provides free food for individuals and families in need within Lewis County.
Location: 2901 Sawall Ave., Chehalis, Wash., 98532
Phone: 360-330-1519
Website: http://www.homelessshelterdirectory.org/cgi-bin/id/foodbank.cgi?foodbank
Hours of Operation: See link for hours of operation
Food Banks - Pierce County
Provides free food for individuals and families in need within Pierce County.
Location: See link for locations
Phone: See link for phone numbers
Website: http://www.co.pierce.wa.us/index.aspx?NID=454
Hours of Operation: See link for hours of operation
Food Banks - Puyallup
Provides free food for individuals and families in need within the following Puyallup zip codes (98352, 98371, 98372, 98373, 98374, 98375, or 98360.). By appointment only. To get your food, you must set up an appointment.
Location: Puyallup Food Bank, 217 West Stewart Ave., Puyallup, Wash., 98371
Phone: 253-848-5240
Website: http://puyallupfoodbank.org
Hours of Operation: Monday – Friday 9 a.m. to 12 p.m.
Food Banks - Thurston County
Provides free food for individuals and families in need within Thurston County. Provides free food for individuals and families in need within Thurston County.
Location: 220 Thurston Ave. NE, Olympia, Wash., 98501; Visit Weblink for other locations
Phone: 360-352-8597
Website: http://thurstoncounty.wa.us/solidwaste/business/docs/foodbanks.pdf
Hours of Operation: See link for hours of operation
WIC serves: - Breastfeeding women up to 1 year after delivery - Children up to age 5 years - Infants - Postpartum women up to 6 months after delivery - Pregnant women
WIC provides food on a monthly basis that is designed to supplement participants’ diets with certain nutrients. The WIC program also offers the following services to established WIC clients. Please note that not all services are available at every location.
- Breastfeeding education and support
- Advice and assistance from professionals trained by the International Board of Lactation Consultant Examiners (IBLCE)
- Free breast pumps for those who meet established criteria
- Free visits with a registered dietitian for certain medical or nutritional concerns
- Immunizations through the Mary Bridge Children’s Immunization Clinic or the WIC location in Puyallup on select days
- Nutrition education in both individual and group formats, including classes for children
How to sign up: Call the JBLM WIC staff at 253-982-0210 to schedule an appointment. The appointment will take 30-45 minutes. Bring identification, such as a driver’s license, as well as proof of income and proof of residency.
WIC staff will talk with you and fill out the information needed. Eligible clients receive WIC benefits for food on the day of their appointment.
Location: 551 Barnes Blvd., Joint Base Lewis-McChord, Wash, 98438 other Washington State locations can be found at https://www.marybridge.org/patients-visitors/patient-family-support-services/wic-nutrition-services/wic-locations/#
Phone: 253-982-0210
Website: https://www.marybridge.org/services/wic-nutrition-services
Hours of Operation: Monday – Friday 8 a.m. to 5 p.m.
As a military spouse, you are part of a strong, proud military community. Whether you are new to the military community or a long-time contributing member, Military OneSource is with you through thick and thin. We help you make sense of the lingo, find jobs and get the most from your benefits.
Location: Online
Phone: 1-800-342-9647
Hours of Operations: Online 24/7
The EAP provides family members, DA civilians and retirees with a confidential, one-stop information and referral program that is available to assist with short-term counseling/ consultation, problem solving, navigating the substance abuse assessment and treatment process, diversity and the intergenerational workforce, relationship discord, and other challenges. Meeting with EAP does not jeopardize your job and it’s a voluntary program designed to help employees.
How to schedule: Call 253-732-2214
Location: Bldg. 2008B N. 3rd St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-732-2214
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/employee-assistan
Hours of Operation: Monday – Friday 8 a.m. to 4 p.m. (Walk-in hours 8 a.m. to 3 p.m.), Closed Federal Holidays and Weekends.
Supports medical side of EFMP program; enrollment/ disenrollment for CONUS and Overseas screening.
Location: Madigan Army Medical Center Bldg. 9040 Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-0254
Website: https://madigan.tricare.mil/Health-Services/Readiness/Exceptional-Family-Member-Program
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays, Weekends and Selected Training Holidays
The military offers enhanced support to service members who have special needs family members through the Exceptional Family Member Program (EFMP). Those on active duty enroll in the program when they have a family member with a physical, emotional, developmental or intellectual disability requiring specialized services so their needs can be considered in the military assignment process. EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide a comprehensive, coordinated, and multidisciplinary approach for medical, educational and community support services to families with special needs.
Location: Bldg. 2013 B N. 3rd St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-5797
Website: https://jblm.armymwr.com/programs/efmp
Hours of Operations: Monday – Friday 7 a.m. to 3 p.m. Closed Federal Holidays and Weekends
The JBLM Center for Autism Resources, Education and Services (CARES) is a joint installation partnership between Madigan Army Medical Center and the JBLM Armed Forces Community Service which focuses on providing patient-centered care for military children with autism and their families. JBLM CARES houses support services such as: occupational, physical and speech therapy, ABA, Exceptional Family Member Program (EFMP) Systems Navigation, CYSS Respite Care and more.
Location: Bldg. 6993 Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-7924 or Appointment Line at 1-800-404-4506
Website: https://madigan.tricare.mil/JBLMCARES
Hours of Operations: Monday – Friday 6 a.m. to 8 p.m. Saturday 8 a.m. to 5 p.m. Closed Federal Holidays
The RPP helps JBLM single and married service members and their families find affordable, off-base housing. The intent is to help ease the financial stress of PCS moves and other major transitions by encouraging landlords to provide a 5% or more discount on monthly rent, waive security/rent deposits and waive fees for credit checks.
Location: Housing Service Office Bldg. 5128, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3581
Hours of Operations: Monday – Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends
There is no charge to use our facility; however, you are responsible for all set-up, onsite management, and clean-up following your event.
The FRC may be used for:
- Briefings, Trainings and Workshops
- SFRG / Key Spouse meetings
- Promotions, Retirements and Award Ceremonies
- Official Unit/Organization Events
Location: Family Resource Center Bldg. 4274 Idaho Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-9496
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/frc
Reservations: https://jblmfrc.timetap.com/
Hours of Operations: Monday – Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends
Children’s Waiting Room is a child care program located in or near military health care facilities that allows parents to attend scheduled appointments without the stress of having to find childcare outside of the hospital. This program improves access to health care by removing lack of childcare as a barrier, allowing service members and spouses to make their health and wellbeing a priority.
Location: Madigan Army Medical Center Bldg. 9059 Gardner Loop, Room 106, Joint Base Lewis-McChord, Wash., 98431
Phone: 253-660-0567
How to Register/Schedule: At Madigan Army Medical Center please Contact the Children’s Waiting Room at 253-966-0707 or wwuco@asymca.org.
Website: https://pacificnw.asymca.org/services/childrens-waiting-room/
Hours of Operations: Monday – Friday 8 a.m. to 1 p.m. Closed Federal Holidays and Weekends
Designed to help empower military caregivers with information about national-level resources and programs specifically for them. Topics include: helplines, advocacy and benefit information, career transitions and employment, military caregiver support, children’s needs, education and training, financial support, rest and relaxation and others.
Location: Madigan Army Medical Center Bldg. 9040 Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 1-877-393-9058
Website: https://nrd.gov/misc/crdDownload
Hours of Operations: More Information available at https://nrd.gov/misc/crdDownload
IHG Army Hotels in Rainier Inn and Complex (Lewis Main). Before arriving, please check our Base Access Contact List to ensure you're aware of the most current base access guidelines.
Location: Bldg. 2107 Utah Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-964-0211
Website: https://www.ihg.com/armyhotels/hotels/us/en/joint-base-lewis-mcchord/zylma/hoteldetail
Hours of Operations: 24/7
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Substance Abuse
Serving active-duty service members - The Addictions Medicine Intensive Outpatient Program (AMIOP) provides intensive outpatient drug and alcohol services to active-duty service members struggling with addiction.
Location: Madigan Annex, Bldg. 9921B, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-0002
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and selected training holidays.
The JBLM Army Substance Abuse Program (ASAP) provides education and early intervention to help commanders and service members reduce lifestyle risk factors to increase healthy outcomes. We are committed to understanding our supported units and their missions, anticipating what is needed to sustain mission readiness, and proudly serving as a valued member of the commander’s battle staff.
Location: Bldg. 2008B N 3rd St., Joint Base Lewis-McChord, Wash., 98433
Services Offered:
- Substance Abuse Educational Classes
- Unit Risk Inventory (URI)
- Commander Risk Reduction Toolkit (CRRT)
- Suicide Prevention Training
- ADAPT/Prime For Life
- ACE-SI
- Employee Assistance Program (EAP)
- Drug Testing
Phone: 253-967-4530
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/asap
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The EAP provides family members, DA civilians and retirees with a confidential, one-stop information and referral program that is available to assist with short-term counseling/ consultation, problem solving, navigating the substance abuse assessment and treatment process, diversity and the intergenerational workforce, relationship discord, and other challenges. Meeting with EAP does not jeopardize your job and it’s a voluntary program designed to help employees.
How to schedule: Call 253-732-2214
Location: Bldg. 2008B N. 3rd St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-732-2214
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/employee-assistan
Hours of Operation: Monday – Friday 8 a.m. to 4 p.m. (Walk-in hours 8 a.m. to 3 p.m.), Closed Federal Holidays and Weekends.
Madigan Army Medical Center has MedSafe medication return bins at the main hospital and clinics. All medications can be dropped off into these bins to include controlled drugs. Sharps are prohibited.
Location: Medical Mall, Madigan Army Medical Center Bldg. 9059 Gardner Loop, Room 106, Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-4331
Website: More information available at Medication and Residential Sharps Disposal_JBLM DPH.pdf or Madigan Army Medical Center > Health Services > Preventive Care > Environmental Health Service > Environmental Compliance
Hours of Operation: 24/7
The ADAPT section offers evaluation and treatment for substance related disorders. Services include education on substance misuse, individual therapy and group therapy.
Location: Bldg. 690 Barnes Blvd., Joint Base Lewis-McChord, Wash, 98438
Phone: 253-982-3685
Website: https://www.mcchord.af.mil/Units/62nd-Medical-Squadron/Clinics-and-services/
Hours of Operation: Monday – Friday 7:30 a.m. to 3:30 p.m. Closed Federal Holidays and Weekends.
AFWC provides training and support for service members wanting to quit using any form of tobacco or e-cigarette device.
How to schedule: Call 253-966-3757 or 253-732-6199 to make an appointment.
Location: Bldg. 3168 2nd Division Dr, Tacoma, WA 98433
Phone: 253-966-3757 or 253-732-6199
Website: https://madigan.tricare.mil/Clinics/Armed-Forces-Wellness-Center-JBLM
Hours of Operation: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
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Duty Performance
R2 Performance Centers provide customized performance training that enables Soldiers to sustain personal readiness, enhance resilience, optimize human performance, and build unit cohesion. Training is available at R2 Performance Centers Army-wide, to active duty, Reserve and National Guard Soldiers, as well as family members and DA civilians.
Classes Offered: The following classes are held on rotation at the R2 Performance Center on the fourth Tuesday and Thursday of each month from 9 a.m. to 10:30 a.m. for all Soldiers, family members, and DA civilians.
- Stress Management... "Stress? We love her!" - This course teaches and individual how to understand our response to stress, how and when stress can be helpful, and what to do when our stress is working against us.
- How We Think 101... "C'mon Brian!" - This course teaches the science of how our mind works and how we ultimately have control over our thoughts and actions.
- Communication - Provide skills to build trust and understanding within personal and professional relationships.
How to Register: Contact the R2 Performance Center at 253-968-7642 to register.
Location: Bldg. T6193 Tacoma Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-7642
Website: https://www.armyresilience.army.mil/ard/r2/R2-Performance-center.html
Hours of Operation: Monday – Friday, 8 a.m. to 4 p.m., or by appointment, Closed Federal Holidays and Weekends.
The JBLM's Holistic Health and Fitness (H2F) program aims to improve readiness and lethality, optimize performance, reduce injuries, improve rehabilitation, and increase an individual Service Members overall effectiveness.
JBLM has seven professionally staffed H2F facilities that are available to assist units and individual Service Members by addressing the five readiness domains (physical, mental, nutrition, sleep and spiritual).
Services Offered:
- Strength Coaches
- Sleep Specialists
- Dieticians
- Cognitive Performance Specialists
- Pregnancy and Post Partum Performance Training (P3T)
Contact your Brigade H2F for more information.
1-2 Stryker Brigade Combat Team H2F
Location: Bldg. 3741, Joint Base Lewis-McChord, Wash, 98433
Phone: 453-559-7646
2-2 Stryker Brigade Combat Team H2F
Location: Bldg. 11256, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-477-2175
16th Combat Aviation Brigade
Partnered Units: 1 MDTF (-) HSC, 7ID
Location: Bldg. 3146, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-967-0898
17th Field Artillery Brigade
Partnered Units: 5-3 FA (1 MDTF)
Location: Bldg. 13815, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-966-6521
555th Engineer Brigade
Partnered Units: 3d ORD, 110th CBRN, HHC 593d, 13th CSSB, 53d MCB
Location: Bldg. 12888, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-966-0859
62d Medical Brigade
Partnered Units: HQ 22d CSB, 51st SIG, 502d IEW, Madigan, 5th SFAB
Location: Bldg. 3369, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-477-2747
42d Military Police Brigade
Partnered Units: HHBN I Corps, HQ 201st EMIB, 189th CATB, 6th MP Group
Location: Bldg. 2022 Jensen Gym, Joint Base Lewis-McChord, Wash, 98433
Phone: 253-477-6413
The JBLM Armed Forces Wellness Centers are an actionable platform delivering evidence-based programs that improve individual and unit performance and readiness, utilizing advanced testing technology to provide immediate feedback to improve Soldier readiness delivered by highly trained health and human performance professionals.
Services Offered:
- Goal Setting (S.M.A.R.T Goals)
- Health Assessment Review
- How to Prepare For the ACFT
- Nutrition (Fueling for Health)
- Metabolism (Upping your Metabolism Health Coaching Sessions)
- Individual Stress Management
- Exercise Consults- Exercise Prescriptions – Exercising At Home
- Healthy Sleep Habits one on one health coaching session
- How to prepare healthy "Meals in Minutes"
Who's Eligible: service members and family members.
Location: Bldg. 3168 2nd Division Rd., Joint Base Lewis-McChord, Wash., 98433
How to Schedule: For class schedule and how to make an appointment call the AFWC Team at 253-966-3757.
Phone: 253-967-3757 or 253-732-6199
Website: https://madigan.tricare.mil/Clinics/Armed-Forces-Wellness-Center-JBLM
Hours of Operations: Monday – Friday 6 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Madigan Nutrition Clinic offers a broad range of nutritional services designed to deliver patient-centered healthcare to Joint Base Lewis-McChord active-duty service members, families and retirees. The clinic currently has four registered dietitians on staff. Our registered dietitians provide evidence-based medical nutrition therapy to active-duty service members, families and retirees.
Location: Madigan Army Medical Center First Floor Bldg. 9040 Jackson Ave., Joint Base Lewis-McChord, Wash., 98431
Phone: 253-968-0547
Website: https://madigan.tricare.mil/Clinics/Nutrition-Services
Hours of Operations: Monday – Friday 7:30 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends
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Financial
Army Emergency Relief (AER) is a non-profit organization that is dedicated to “Helping the Army Take Care of its Own.” AER provides financial assistance to active Soldiers and retirees, their family members, surviving spouses and orphans who are experiencing a financial hardship.
Location: 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-9852; Emergencies after hours, visit https://www.armyemergencyrelief.org/loans/.
Website: https://www.armyemergencyrelief.org/loans/
Hours of Operation: Monday – Friday: 9 a.m. to 4 p.m. Walk-ins: 9 a.m. to 2 p.m. Closed federal holidays and weekends.
Child Care Aware of America is proud to partner with the United States Military and Department of Defense to serve and support their families through the Fee Assistance and Respite Child Care Programs. The program helps cover the cost difference between on base and off base day care.
Who is eligible: Military families
Location: Online
More information: JBLM Parent Central Services at Bldg. 2295 S. 12th St., Joint Base Lewis-McChord, Wash., 98433
Phone: 1-800-424-2246 or 253-699-2977
Website: https://www.childcareaware.org/feeassistancerespite/ or https://jblm.armymwr.com/programs/cysreg
Hours of Operations: Monday – Friday 8 a.m. to 7 p.m. EST. Closed Federal Holidays and Weekends; information available 24/7 online at https://www.childcareaware.org/fee-assistancerespite/ or at https://jblm.armymwr.com/programs/cysreg
WA STATE DEPT OF SOCIAL AND HEALTH SERVICES: Several state child care subsidy programs help eligible families with children pay child care costs. The most common is the Working Connections Child Care program which helps families who are working and have incomes at or below 200 percent of the federal poverty level. Other programs include the help for families who are homeless or seasonal workers, or through specific Department of Social and Health Services (DSHS) programs.
Location: Parent Central Services Bldg. 2295 S. 12th S., Joint Base Lewis-McChord, Wash., 98433
Phone: 855-696-2934 and select Option 1 for Family Support
Website: https://jblm.armymwr.com/programs/cysreg or https://public.militarychildcare.csd.disa.mil/mcc-central/mcchome#/
Hours of Operation: Monday-Friday 8 a.m. to 5 p.m.
Child Care Aware
Child Care Aware® of America is proud to partner with the United States Military and Department of Defense to serve and support their families through the Fee Assistance and Respite Child Care Programs. To date we have served more than 10 million families and have created a network of more than 10,000 licensed child care providers.
How to Apply: Apply for Fee Assistance at the weblink below.
Phone: 800-424-2246
Email: militaryinfo@childcareaware.org
Website: https://www.childcareaware.org/
Hours of Operation: 8:00 a.m.- 7:00 p.m. EST Monday-Friday
Provide services and counseling that support commanders in maintaining unit financial readiness to sustain deployments, to counsel and educate Service members and their Families on financial self-sufficiency.
Services Offered: Provide financial counseling, budgeting, saving, debt elimination, creating an individual budget and more.
Location: Waller Hall 2140 Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-1453
Hours of Operation: Monday – Friday 9 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
Supplemental Nutrition Assistance Program: SNAP
SNAP provides food benefits to low-income families to supplement their grocery budget so they can afford the nutritious food essential to health and well-being.
Who is eligible:
- Live in Washington State
- Meet income requirements on your household size
- Meet citizenship or immigration status requirements
Location: See weblink for locations
Phone: 877-501-2233
Hours of Operation: See weblink for hours
How to Apply: Call 1-877-501-2233 or online at https://www.washingtonconnection.org/
Website: https://www.fns.usda.gov/snap-directory-entry/washington or https://www.dshs.wa.gov/esa/community-services-offices/basic-food (link does not work on government network)
Food Banks - Kitsap County
Provides free food for individuals and families in need within Kitsap County
Location: See link for locations
Phone: See link for phone numbers
Website: http://www.homelessshelterdirectory.org/cgi-bin/id/cityfoodbanks.cgi?city=Bremerton&state=WA
Hours of Operation: See link for hours of operation
Food Banks - Lewis County
Provides free food for individuals and families in need within Lewis County.
Location: 2901 Sawall Ave., Chehalis, Wash., 98532
Phone: 360-330-1519
Website: http://www.homelessshelterdirectory.org/cgi-bin/id/foodbank.cgi?foodbank
Hours of Operation: See link for hours of operation
Food Banks - Pierce County
Provides free food for individuals and families in need within Pierce County.
Location: See link for locations
Phone: See link for phone numbers
Website: http://www.co.pierce.wa.us/index.aspx?NID=454
Hours of Operation: See link for hours of operation
Food Banks - Puyallup
Provides free food for individuals and families in need within the following Puyallup zip codes (98352, 98371, 98372, 98373, 98374, 98375, or 98360.). By appointment only. To get your food, you must set up an appointment.
Location: Puyallup Food Bank, 217 West Stewart Ave., Puyallup, Wash., 98371
Phone: 253-848-5240
Website: http://puyallupfoodbank.org
Hours of Operation: Monday – Friday 9 a.m. to 12 p.m.
Food Banks - Thurston County
Provides free food for individuals and families in need within Thurston County. Provides free food for individuals and families in need within Thurston County.
Location: 220 Thurston Ave. NE, Olympia, Wash., 98501; Visit Weblink for other locations
Phone: 360-352-8597
Website: http://thurstoncounty.wa.us/solidwaste/business/docs/foodbanks.pdf
Hours of Operation: See link for hours of operation
WIC serves: - Breastfeeding women up to 1 year after delivery - Children up to age 5 years - Infants - Postpartum women up to 6 months after delivery - Pregnant women
WIC provides food on a monthly basis that is designed to supplement participants’ diets with certain nutrients. The WIC program also offers the following services to established WIC clients. Please note that not all services are available at every location.
- Breastfeeding education and support
- Advice and assistance from professionals trained by the International Board of Lactation Consultant Examiners (IBLCE)
- Free breast pumps for those who meet established criteria
- Free visits with a registered dietitian for certain medical or nutritional concerns
- Immunizations through the Mary Bridge Children’s Immunization Clinic or the WIC location in Puyallup on select days
- Nutrition education in both individual and group formats, including classes for children
How to sign up: Call the JBLM WIC staff at 253-982-0210 to schedule an appointment. The appointment will take 30-45 minutes. Bring identification, such as a driver’s license, as well as proof of income and proof of residency.
WIC staff will talk with you and fill out the information needed. Eligible clients receive WIC benefits for food on the day of their appointment.
Location: 551 Barnes Blvd., Joint Base Lewis-McChord, Wash, 98438 other Washington State locations can be found at https://www.marybridge.org/patients-visitors/patient-family-support-services/wic-nutrition-services/wic-locations/#
Phone: 253-982-0210
Website: https://www.marybridge.org/services/wic-nutrition-services
Hours of Operation: Monday – Friday 8 a.m. to 5 p.m.
The RPP helps JBLM single and married service members and their families find affordable, off-base housing. The intent is to help ease the financial stress of PCS moves and other major transitions by encouraging landlords to provide a 5% or more discount on monthly rent, waive security/rent deposits and waive fees for credit checks.
Location: Housing Service Office Bldg. 5128, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3581
Hours of Operations: Monday – Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Employment Readiness Program (ERP) assists Families to meet the challenges associated with career planning and job search by providing expert help and resources through a cohesive, standardized employment support program. We provide a full range of information and referral services and assistance in the areas of employment, education and training.
Location: Bldg. 9040 Room 104 Gardner Loop, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-477-9675
Website: https://jblm.armymwr.com/programs/erp
Register at: https://jblmerp.timetap.com/
Hours of Operation: Monday – Friday 8 a.m. to 4 p.m. Closed Sundays and Holidays
Santa's Castle aims to ease holiday stress by providing new toys, board games and books to active-duty families in Washington who are experiencing financial hardships.
Location: 2094 Bitar Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-2355
Website: https://www.jblmsantascastle.org/
Hours of Operations: Monday – Friday 8 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Operation Helping Hands (OHH) is a benevolence ministry provided by the Joint Base Lewis-McChord Non-Appropriated Chapel Fund. It is designed to provide short-term financial assistance to service members in emergency situations. It is typically in the form of a DECA Commissary Gift Card.
Location: Religious Support Office, Bldg. 2001, Joint Base Lewis-McChord, Wash., 98433
How to Schedule: For more information, please call 253-967-3718 or your unit chaplain for assistance.
Phone: 253-967-3718
Website: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Hours of Operation: Hours of Operation: Monday – Friday 9 a.m. to 5 p.m. Closed Federal Holidays and Weekends.
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Command Tools
The JBLM Suicide Prevention Program focuses on prevention education. If you are in crisis, please reach out to the Military/Veterans Crisis Line 988, press 1, Crisis and Suicide Hotline 988 or dial 911 for emergency assistance.
Location: Bldg. 2008B N. 3rd St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-477-3807 or 24/7 at the Suicide and Crisis Lifeline dial 988
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/spp
Hours of Operation: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
At the 988 Suicide and Crisis Lifeline, we understand that life's challenges can sometimes be difficult. Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, our caring counselors are here for you. You are not alone.
Location: Web Based
Phone: #998
Website: https://wa988.org/ or https://988lifeline.org/
Hours of Operation: 24/7
R2 Performance Centers provide customized performance training that helps units sustain readiness, enhance individual resilience, optimize human performance, and build unit cohesion. Training is available at R2 Performance Centers Army-wide, to active duty, Reserve and National Guard Soldiers, as well as family members and DA civilians.
Classes Offered: Units can contact the JBLM R2PC to schedule team training for Leaders and Soldiers.
- Engage Training - There may have been times when you wished you’d noticed an issue sooner or stepped in or alerted someone about a concern. Even though you cared, you may not have known how. Research on pro-social behavior has shown that helping others improves our connections and trust in others. Offering someone help is a conscious process and is dependent on the ability to say “yes” at critical choice points. Engage training teaches what those choice points are, how to notice them, how to take responsibility, and how to act in critical moments to help a battle buddy before a problem escalates.
- Great Teams Workshop - Great Teams is a culture development program that brings together selected Soldiers and leaders from across the unit to engage in exercises and discussions that solidify or redefine the unit’s shared philosophy, vision, values and standards, which compose a unit’s culture. Defining an intentional culture gives the unit a foundation on which to build cohesive, well-led teams committed to the Army professional ethics.
- Squad Leader Development Course - The Army leadership requirements outlined in ADP 6-22 emphasize integrating, demonstrating and sustaining Army Values. The leadership core competencies include the ability to build trust, communicate and create a positive environment. This course develops squad leaders’ leadership skills by teaching concepts like communication, empathy and trust. Squad leaders also learn how to have tough conversations and practical strategies for leading and developing others.
- Team Building - Sometimes a team can benefit from getting to know each other, kicking off a training event with an activity that energizes the group or learning to work together to overcome challenges. R2 Performance Center trainers customize activities that help teams get to know each other better, learn about their communication and collaboration styles and have fun while learning to work together.
How to Register: Contact the R2 Performance Center at 253-968-7642 to register.
Location: Bldg. T6193 Tacoma Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-968-7642
Hours of Operation: Monday – Friday, 8 a.m. to 4 p.m., or by appointment, Closed Federal Holidays and Weekends.
R2 reinforces the Army Values, beliefs and attitudes, and educates members of the Army team about the importance of building connections with each other, taking care of one another and being there to support fellow Soldiers.
Location: Bldg. T6193 Tacoma Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3718
Website: https://www.armyresilience.army.mil/ard/r2/R2-Performance-center.html
Hours of Operation: Monday – Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
JBLM Chaplain Family Life Center provides counseling services for families or individuals. The counseling is confidential, unlimited and free to all service members, family members, civilians and retirees.
Location: Bldg. 9120 Jackson Ave. and Transmission Line Road, Joint Base Lewis-McChord, Wash., 98433
Phone: 253- 967-1723 (Call for an Appointment), phone not staffed, leave message
Website: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Hours of Operation: Monday – Friday 9 a.m. to 5 p.m. Closed Federal Holidays and Weekends.
At Joint Base Lewis-McChord’s legal offices, we provide free confidential legal assistance to service members, their family members and military retirees. Legal advice is available for divorce, child custody issues, debt collection, consumer matters, military administrative matters and certain other personal legal matters.
Location:
Lewis Main Bldg. 2008, Joint Base Lewis-McChord, Wash., 98433
McChord Field 100 Col. Joe Jackson Blvd. Suite 1096, Joint Base Lewis-McChord, Wash, 98438
Phone: Lewis Main 253-477-1886; McChord Field 253-982-5513
Hours of Operation:
(Lewis Main) Monday – Wednesday and Friday, 9:30 a.m. to 4:30 p.m. and Thursday 1 to 4:30 p.m. Closed Federal Holidays and Weekends.
(McChord Field) Monday -- Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
Volunteer legal services upon income qualification. Services include: POA, Notary services, wills, family law, evictions.
Location: 621 Tacoma Ave S Suite 403, Tacoma, Wash., 98402
Phone: 253-572-5134 or 253-272-8871
Website: https://www.tpcba.com/public/free-legal-services
Hours of Operation: Monday – Friday 9:15 a.m. to 12:15 p.m. Closed Federal Holidays and Weekends
AFCS-AFAP provides the JBLM community a "voice" in shaping their standards of living and identifying issues related to the current environment. At other installations, Army garrisons, and higher headquarters, the program is known as the Army Family Action Plan.
Location: 2166 N. 3d St. and Pendleton Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-7166
Website: https://jblm.armymwr.com/programs/afap
Hours of Operations: Monday – Friday 9 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
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CARES Community
Better Opportunities for Single Service Members is a program that supports the overall quality of life for single service members. The BOSS program is based on three program pillars:
- Quality of life.
- Community service.
- Recreation and leisure.
Location: Warrior Zone Bldg. 11592 17th and D St., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-5636
Website: https://jblm.armymwr.com/PROGRAMS/BOSS
Hours of Operations: Monday 1 to 4 p.m. Tuesday-Friday 9:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
JBLM Family and MWR Community Calendar is located at: https://jblm.armymwr.com/calendar
JBLM Garrison Installation Calendar is located at: https://home.army.mil/lewis-mcchord/contact/calendar
AFCS-AFAP provides the JBLM community a "voice" in shaping their standards of living and identifying issues related to the current environment. At other installations, Army garrisons, and higher headquarters, the program is known as the Army Family Action Plan.
Location: 2166 N. 3d St. and Pendleton Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-7166
Website: https://jblm.armymwr.com/programs/afap
Hours of Operations: Monday – Friday 9 a.m. to 4 p.m. Closed Federal Holidays and Weekends.
JBLM MWR offers intramural sports for units and individuals.
Sports offered:
- Flag Football
- Kickball
- Pickleball
- Tennis
- Soccer
- Dodgeball
- Ultimate Frisbee
- Basketball
- Softball
Registration: Contact the JBLM MWR team at 253-967-6420 or 253-967-4768 or at http://jblmraces.com/ to register.
Location: Cowan Stadium Bldg. 2170 Bitar Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-6420 or 253-967-4768
Website: https://jblm.armymwr.com/programs/intramuralsports or http://jblmraces.com/ to register.
Hours of Operations: Monday - Friday 8 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Fields of Friendly Strife is a competition-based program for units! Earn points and bragging rights for your unit by participating in sports, races, esports and more!
How it works: Active-duty service members and their families can participate in Fields of Friendly Strife events and earn points for their unit toward the FoFS Commander’s Cup, which will be presented at the end of the competition year by JBLM Leadership.
How to register: Contact the JBLM MWR team at 253-967-6420 or 253-967-4768 or at http://jblmraces.com/ to register.
Calendar: https://jblm.armymwr.com/programs/fofs
Location: Cowan Stadium Bldg. 2170 Bitar Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-6420 or 253-967-4768
Website: https://jblm.armymwr.com/programs/fofs
Hours of Operations: Monday - Friday 8 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
The JBLM Children's Museum is a pay as you will facility. At the JBLM Children's Museum we believe play is a crucial component of children’s learning. Our playscapes engage young children, ages birth to 12, and their adult caregivers in self-directed play through innovative design that celebrates imagination and encourages creativity.
To visit the Children’s Museum at JBLM, you must have a valid base access pass.
Location: Bldg. 2275 14th and Liggett Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-627-6031
Website: https://greentrike.org/playjblm
Hours of Operations: Thursday 10 a.m. to 1 p.m., Friday - Sunday 10 a.m. to 5 p.m.
The IVC program embraces all installation volunteer programs, unites all volunteers who support service members and families and formalizes the military’s commitment to volunteerism.
Location: Family Resource Center Bldg. 4274 Idaho Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-2324
Website: https://jblm.armymwr.com/programs/IVC
Hours of Operations: Monday – Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends
There is no charge to use our facility; however, you are responsible for all set-up, onsite management, and clean-up following your event.
The FRC may be used for:
- Briefings, Trainings, and Workshops
- SFRG / Key Spouse meetings
- Promotions, Retirements, and Award Ceremonies
- Official Unit/Organization Events
Location: Family Resource Center Bldg. 4274 Idaho Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-9496
Website: https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/frc
Reservations: https://jblmfrc.timetap.com/
Hours of Operations: Monday – Friday 8 a.m. to 4 p.m. Closed Federal Holidays and Weekends
Santa's Castle aims to ease holiday stress by providing new toys, board games and books to active-duty families in Washington who are experiencing financial hardships.
Location: 2094 Bitar Ave., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-2355
Website: https://www.jblmsantascastle.org/
Hours of Operations: Monday – Friday 8 a.m. to 4:30 p.m. Closed Federal Holidays and Weekends.
Students in grades 6-12 are invited to Hillside Youth Center Teen Zone for recreational, academic and social opportunities. All youth must be registered with CYS and the Teen Zone.
Location: Bldg. 6397 Garcia Blvd., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-4441
Website: https://jblm.armymwr.com/programs/mst
Hours of Operations: Monday - Friday 2:30 p.m. to 7 p.m. Closed Federal Holidays and Weekends.
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Transition
Service Member for Life - Transition Assistance Program (SFL-TAP): We assist with transition from the military to the civilian sector. Our team of transition counselors are here to help guide you on your path as a service member transitioning out of the military.
Location: Hawk Transition Center Bldg. 1157 41st Division Rd., Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3258
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/TAP
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The JBLM Relocation Readiness Program (RRP) is a comprehensive program designed to assist service members and families with transfers and relocations throughout the tour cycle.
Location: Bldg. 2140, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3633 or 253-982-3695
Website: Email https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/relo
Hours of Operations: Monday – Friday 7:30 a.m. to 4 p.m. Closed Federal Holidays and Weekends
The Retirement Service Office provides quality service regarding benefits, entitlements, information and referral to retirees, their families as well as active-duty Soldiers and their families preparing for retirement. Retirement Services coordinates, conducts and facilitates detailed periodic Pre-Retirement and Survivor Benefit Plan group briefings for all retiring Soldiers (per DA policy, which also strongly encourages family members to attend).
Location: Bldg. 2150, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-5884 or 253-982-3214
Website: Email https://home.army.mil/lewis-mcchord/about/Directorates-support-offices/dhr/mpd/retirement-services
Hours of Operations: Monday – Friday 9 a.m. to 3:30 p.m. Closed Federal Holidays and Weekends
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Chaplain's Corner
The JBLM Religious Support Office provides a variety of free support services offered to service members, families, civilians and retirees designed to help you develop and strengthen your most important relationships in life.
Services Offered:
- Chaplain Support: All service members stationed at JBLM, and their family members have an assigned chaplain. Please contact them first when you are in need of chaplain support. If you do not know who your chaplain is, please call the Religious Support Office at 253-967-3718
- Chapels: The JBLM RSO oversees and operates nine chapels, including three on Lewis Main, three on McChord Field and one on Lewis North.
- Worship Services: JBLM provides diverse religious services for Soldiers, Airmen, families and veterans.
- Religious Education and Auxiliary Ministries: All chapel worship services host Bible studies and/or Sunday school classes, as well as regular and special mid-week events, prayer breakfasts and luncheons.
- Chaplain Family Life Center: The pastoral counseling team at the Chaplain Family Life Center provides a variety of free services to help develop and strengthen your most important relationships in life. Counseling is free with no referral needed and is open to active duty of all branches, retirees, family members and DOD civilians.
Location: Religious Support Office, Bldg. 2001, Joint Base Lewis-McChord, Wash., 98433
How to Schedule: For more information, please call 253-967-3718.
Phone: 253-967-3718
Website: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Hours of Operation: Hours of Operation: Monday – Friday 9 a.m. to 5 p.m. Closed Federal Holidays and Weekends.
If you are in immediate need of chaplain support and unable to reach your chaplain, or if you're dealing with an emergency outside regular duty hours
Phone: 253-967-0015
Website: https://home.army.mil/lewis-mcchord/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Location: Bldg. 9120 Jackson Ave. and Transmission Line Road, Joint Base Lewis-McChord, Wash., 98433
Phone: 253- 967-1723 (Call for an Appointment), phone not staffed, leave message
Website: https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/chaplains
Hours of Operation: Monday – Friday 9 a.m. to 5 p.m. Closed Federal Holidays and Weekends.
Grief Counseling
The pastoral counseling team at the Chaplain Family Life Center provides grief counseling to help service members, family members, civilians and retirees deal with emotional and physical responses to loss and life's challenges.
Website: https://nrd.gov/resource/detail/15971950/Joint+Base+Lewis-McChord+-+Family+Life+Center
Conflict Resolution
The pastoral counseling team at the Chaplain Family Life Center provides a variety of free services to help you develop and strengthen your most important relationships in life.
Family Counseling: Individual or Marriage
Faith base, family or individual counseling; Confidential, unlimited and free sessions
Chapel Services Facebook's for All Faith Groups:
JBLM Religious Support: This page provides updates to various on-posts events and inspirational notes. https://facebook.com/JBLMReligiousSupport
Grace Gospel Service: An Enthusiastic, inspirational Protestant worship service. https://www.facebook.com/jblmgracegospel
Chapel Next: Protestant Service: Contemporary Protestant service featuring praise & worship music and preaching. https://www.facebook.com/ChapelNextJBLMWA
Unplugged Protestant Service: The Unplugged service exist to build the kingdom of God through 4 pillars of ministry: 1) Loving God; 2) Loving People; 3) Foster connection; 4) Cultivating Community. Strong focus on young Soldiers, families and helping them to grow. https://www.facebook.com/Unpluggedjblm
Jewish Congregation: A page providing information about Jewish services and events. https://www.facebook.com/JBLMJewish
Chapel Programs:
Catholic Women of the Chapel (CWOC): A bible study group and women's fellowship. https://www.facebook.com/groups/JBLMCWOC/
AWANA Children's Program: A worldwide ministry focused on providing non-denominational Bible/Gospel based evangelism and discipline for children ages 2-18 years of age. https://www.facebook.com/people/JBLM-Awana/100067354165313/
Protestant Woman of the Chapel (PWOC): A Bible study group and women's fellowship. Watch care is available. https://www.facebook.com/groups/451681770311234/about/
I CORPS Chaplain Section
The chaplain sections provide Religious Support (RS) by executing specific tasks in support of their assigned functions. They provide and perform religious support to soldiers, families, and authorized civilians as directed by the commander. Counseling with a Chaplain or Religious Affair Specialist (relationship, mental health, etc) is 100% confidentiality.
Location: Pendleton Ave, RM, A007, BLDG 2027C Basement, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-967-3753; On Call Chaplain 253-967-0015
7ID Chaplain Section
The chaplain sections provide Religious Support (RS) by executing specific tasks in support of their assigned functions. They provide and perform religious support to soldiers, families, and authorized civilians as directed by the commander. Counseling with a Chaplain or Religious Affair Specialist (relationship, mental health, etc) is 100% confidentiality.
Location: BLDG 9, Division RD, RM, A007, BLDG 2027C Basement, Joint Base Lewis-McChord, Wash., 98433
Phone: 253-966-5766; On Call Chaplain 253-967-0015
593 ESC Chaplain Section
The chaplain sections provide Religious Support (RS) by executing specific tasks in support of their assigned functions. They provide and perform religious support to Soldiers, families, and authorized civilians as directed by the commander. Counseling with a Chaplain or Religious Affair Specialist (relationship, mental health, etc.) is 100% confidentiality.
Location: North Lewis Bldg., 24th Street, Room 103., Joint Base Lewis-McChord, Wash., 98433
Phone: 253- 967-1981; On Call Chaplain 253-967-0015
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