Proudly Serving the JBLM Community

JBLM ID Cards/DEERS offices provide enrollment assistance for the Defense Eligibility Enrollment Reporting System (DEERS) database, as well as issue Common Access Cards (CAC) and other United States Uniformed Services Identification Cards to authorized individuals.

We have two locations to serve you. Click the image on the right to download a copy of our informational flyer, or proceed to the locations below to schedule an appointment.

Click -HERE- for a list of Acceptable ID Documents

Effective immediately, issuance of new DoD Civilian Retiree ID cards will be terminated.  Advancements in installation physical access control systems and procedures, and the implementation of the REAL ID Act, have eliminated the requirement for the Department of Defense (DoD) Civilian Retiree Identification (ID) Card.  Previously issued DoD Civilian Retiree ID Cards will remain valid through August 31, 2023, and will not be reissued.  New requirement for all Department of Defense (DoD) Civilian Retirees seeking access must establish their identity, fitness, and purpose. DoD civilian retirees making such authorized use, when they are in receipt of their retirement Standard Form-50, "Notification of Personnel Action," may enroll their REAL ID Act-compliant driver's license for future use at the installation Visitor Control Center to facilitate future visits to the installation.  You will receive a JBLM one-year badge which must be renewed annually and can only be used for Joint Base Lewis-McChord.

Services on JBLM Lewis-Main

JBLMDPFR-Waller_Hall.jpgThe Lewis-Main office is located in Waller Hall. When facing the building, enter through the last set of glass doors on the right.

Service hours are Monday - Friday, 9:00 a.m - 3:30 p.m.
To schedule an appointment, click -HERE-

When making an appointment for this location:

Type Waller Hall into the "Enter Location" field,  and select "Search".  Do not put in a date or time. 

Services on JBLM McChord Field

JBLMDPFR-DPFR_McChord.jpgThe McChord Field office is located on the 1st Floor of Building 100 in the Customer Service Mall.

Service hours are Monday - Friday, 8:00 a.m - 3:00 p.m.
To schedule an appointment, click -HERE-

Helpful Information

List of Acceptable ID Documents

Below is a list of acceptable identity documents to bring to the ID Card Center/DEERS if you or a family member need to renew a CAC or obtain a new CAC.

ID Card CAC Initial/Renewal

Adding Family Members

Adding Family Members to DEERS
(a PDF reader is required)

Note that all sponsors must first register family members in DEERS prior to ID card issuance. A DD Form 1172-2 must be filled-out by the applicant and sponsor in order to be enrolled in DEERS.

Visit http://www.cac.mil for more information regarding adding family members to DEERS and CAC issuance.

McChord Dependent ID Card Remote Renewal/Application

The McChord Field ID Card office allows for remote ID card renewal and applications. The Lewis Main ID Card office does not. To renew/apply for your ID card remotely through the McChord Field ID Card office:

1. Fill out the Dependent ID Card Renewal PDF (a PDF reader must be installed) and

McChord Dependent ID Card Renewal/Application

2: Follow the renewal instructions.

McChord Dependent ID Card Renewal/Application Instructions

Supporting ID Request

Lost or Stolen CAC Requirements

Lost or Stolen CAC Memo Example

CAC PIN Reset Locations

Waller HallBuilding 2140253-867-50657:30 a.m. to 4 p.m. weekdays
Stone Education CenterBuilding 6242253-967-21788:30 a.m. to 4 p.m. weekdays
Madigan Army Medical CenterIMO Help Desk G-67-4N/A8 a.m. to 4 p.m. weekdays
Old Madigan Annex
Building 9908 C
(park behind Fisher House)
253-968-40737:30 a.m. to 3:30 p.m. weekdays
2-2 SBCTBuilding 11265253-967-97301 to 4:30 p.m. Monday-Thursday
3-2 SBCTBuilding P3849253-966-33139:30 to 11:30 a.m./1 to 4 p.m. Monday-Wednesday
1 to 4 p.m. Thursday
9:30 to 11:30 a.m. Friday
4-2 SBCTBuilding 3245253-967-3335
9 to 11:30 a.m./1 to 4:30 p.m. weekdays
17 FA BDEBuilding 3277253-966-08561 to 4 p.m. Monday
9:30 a.m. to noon Tuesday-Wednesday
Thursday CLOSED
9:30 a.m. to noon Friday
42nd MP BDEBuilding 2007B Room 228253-966-2719By appointment only
6th MPBuilding 4291253-967-67759 a.m. to 5 p.m. weekdays
555 EN BDEBuilding 12835253-967-81591 to 4 p.m. Monday-Thursday
593rd CSGBuilding 12235253-966-19139:30 to 11:30 a.m./1 to 4 p.m. Monday-Wednesday
1 to 4 p.m. Thursday
9:30 a.m. to 2 p.m. Friday
62nd MED BDEBuilding 3148253-967-21651 to 3:30 p.m. Monday-Thursday
9 to 11 a.m. Friday
201st BSBBuilding 3367253-477-2845

By appointment only