The mission of the Casualty Assistance Office is to provide assistance to the grieving families of deceased military personnel, active duty and retired, by providing the final demonstration of our nation’s gratitude to those who faithfully defend our country in peace and war. Casualty Assistance provides assistance to next-of-kin of critically injured, ill or deceased Army Soldiers, retirees and veterans to include benefits counseling, military funeral honors and Casualty Assistance/Notification Officer training.

Casualty Assistance Center (CAC) Operations:

  • To schedule military funeral honors, contact your local funeral home or the Military Funeral Honors request form can be downloaded below, and emailed to the Casualty Assistance Center at usarmy.jblm.imcom.list.dhr-military-funeral-honors@army.mil with the DD Form 214. 
  • We do not monitor emails for military funeral honors on weekends or federal holidays. If requests are received after duty hours or at weekends, please allow up to 24 hours for a response.
  • The Casualty Assistance Center does not keep service members' DD214s or have access to any service members' DD214s.
  • Please download the  Requesting Military Records packet for information on how to obtain a copy for Burial/Funeral Benefits.
  • This office cannot provide a status of your DD214 request.
  • The Casualty Assistance Center does not issue a Burial Flag. If you need a Burial Flag for the Funeral Honors, please complete the  VA Form 27-2008, the form along with the DD-214 to your local Post Office, and they will issue you one flag free of charge.

Report on Death:

  • Retiree - Contact the local Casualty Assistance Center at Joint Base Lewis-McChord by calling 253-966-5890.
  • Duty hours of 7:30 a.m. to 4 p.m. Monday through Friday (Pacific Standard Time).

In accordance with Army Regulation 600-25 Salutes, Honors & Courtesy (Sept. 10, 2019) Chapter 7, it is Department of Army policy to provide military funeral honors for all present and former military personnel as follows:

 a.  Soldiers in active duty status and retirees. Full military funeral honors, consisting of a nine-member team [six pallbearers and/or firing party, a chaplain, and officer and/or NCO in charge, and a bugler (if available)]. The team serves as pallbearers, the firing party, folds and presents the American flag to the next of kin, and plays “Taps.” The decedent’s parent military Service will present the flag. Military funeral honors for retirees is the same as for active duty Soldiers (resources permitting). Medal of Honor recipients will receive full military honors regardless of status.

b.  Veterans. All veterans are entitled to a service detail consisting of at least two uniformed military members, at least one of whom will be from the parent Service of the veteran. The team will fold the American flag and the parent Service representative will present it to the next of kin. Also, every effort will be made to obtain a live bugler to play “Taps.” Otherwise, the team will play “Taps” using an electronic recording.

c.  One time only. Soldiers in active-duty status, retirees, and veterans are entitled to military funeral honors one time only.