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Army Housing Office


Fort Drum Housing Division Team provides best-in-Army housing services and support. We are committed to ensuring all 10th Mountain Division warfighters and families have predictable quality of life and a safe secure environment while concentrating on focused readiness training in support of the globally responsive Army.

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Army Residential Community Initiative (RCI)

Branches and Services:

RCI/Housing Division provides oversight and management for Fort Drum housing operations, including Mountain Community Homes (MCH) family housing, Housing Services Office (HSO), and Single Soldier Housing (SSH). 

Army RCI Asset Management Team

The Asset Management Team focuses on oversight of the privatized housing partner Fort Drum Mountain Community Homes and their compliance with the agreed-upon Army requirements to include project level reviews of operations, development, and finance.

The RCI team acts as the installation-level functional expert and serves as chief project adviser(s) on behalf of and at the direction of the garrison commander.

The team ensures Army involvement in legal compliance, reporting, major decisions, project recommendations, quality of home inspections, courses of action for major actions, and resolving day-to-day project issues.

RCI Housing Customer Service

The RCI Housing Customer Service representative is an advocate between residents and Mountain Community Homes. We are here to assist you while you enjoy your time here at Fort Drum.

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Housing Concerns

Lease and Dispute Resolution Process

The Assistant Secretary of Defense recently issued a memorandum on the newly updated
Universal Lease and Dispute Resolution Process for Privatized Housing. To read a copy of the memorandum, click HERE.

Housing Concerns Hotline

Have a housing concern that you would like to report? 

Want to invite commanders to visit your on-post home to see the living conditions in person? 

Want to schedule a visit during other than normal duty hours? 

Call the Housing Concerns Hotline at (315) 772-6666 and choose option 1!


Installation Housing Plain Language briefing


Privatized Housing-Tenant Bill of Rights


Privatization Tenants Responsibilities



On-Post Housing


Mountain Community Homes

You’ll love calling Fort Drum Mountain Community Homes your home. In our gated community, we aim to provide the ultimate living experience and are proud to serve active-duty military service members and retirees, reservists, DoD employees, and civilian residents. Our community has been designed with our residents in mind offering spacious two- to four-bedroom single-family homes in Fort Drum.

Location:  Soldier for Life Center (Clark Hall)

                     Bldg. 10720, Mount Belvedere Boulevard, Room A2-54

                     Fort Drum, NY 13602

Phone:  (315) 221-5612

Website:  www.fortdrummch.com

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The Timbers

(On-Post Unaccompanied Housing SSG/E-6 and above)

Situated between northern New York’s picturesque Thousand Islands and Adirondack Mountains, The Timbers offers warm and welcoming apartments for single or unaccompanied Soldiers. Conveniently located on Fort Drum, our community’s modern amenities and spacious, inviting apartments offer everything you need for your next home. 

Location:  Bldg. 8925, Main Street Road

                     Fort Drum, NY 13602

Phone:  (888) 732-8051

Website:  https://www.fortdrumtimbers.com


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The Housing Services Office (HSO) provides a wide range of services for service members, their families, and Department of Defense civilians.

The HSO staff:

  • Provides housing counseling and referral services.
  • Provides lease reviews.
  • Provides guidance and assistance to all incoming and departing personnel.
  • Inspects rental housing for suitability (safety and habitability).
  • Helps to mediate disputes between landlords and tenants (military members).
  • Conducts annual rental data survey for basic allowance for housing determination.

Visit or call the HSO and allow our housing professionals to assist you and your family with all your housing options.

HOUSING ASSISTANCE:  Service members are required to report to the Housing Services Office (HSO) at their existing and new duty stations before making arrangements to rent, lease, or purchase off-post housing. Service members are further advised not to send monetary deposits for housing before contacting the HSO. 

Location:  Soldier for Life Center (Clark Hall) 

                     Bldg. 10720, Mount Belvedere Boulevard, Room A2-54

                     Fort Drum, NY 13602

Phone:  (315) 772-9397 | (315) 772-8751

Email:  usarmy.drum.id-readiness.mbx.hso@army.mil

Office Hours: 7:30 a.m. to 4 p.m. Monday through Friday

                            (Closed on weekends and federal holidays)


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Army Housing Online User Services

Army Housing Online User Services (AHOUS) is the Army's official website for Soldiers and their families looking for information regarding Army Family Housing, Unaccompanied Housing (UH), or Community (Off-Post) Housing.

For more information visit https://www.housing.army.mil. 

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HOMES.mil is a service designed to connect service members and their families with community housing rental listings located near U.S. military bases. Type in your current or future installation to begin searching for homes or create an account to take advantage of HOMES.mil account features or to list your own rental property.

Property managers can list their properties at no cost.

HOMES.mil is a publicly accessible Department of Defense (DoD) website.

Website: https://www.homes.mil/homes/DispatchServlet/HomesEntry 

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Unaccompanied Housing

(Single Soldier Housing Branch)

The Single Soldier Housing Branch oversees Fort Drum’s permanent party barracks.

The branch manages the Army Barracks Management Program, which has three basic principles:

  • Provide commanders effective oversight, training, assistance, and support to ensure Soldiers are afforded world-class living arrangements.
  • Ensure Soldiers receive the Army’s standard for quality accommodations and furnishings while enabling good order and discipline as well as unit readiness.
  • Ensure effective, efficient, and equitable use of unaccompanied housing

Location: Soldier for Life Center (Clark Hall)

                    Bldg. 10720, Mount Belvedere Boulevard, Room A2-54

                    Fort Drum, NY 13602

Phone (315) 774-0532 / 772-3226

Email:  usarmy.drum.usag.mbx.single-soldier-housing@army.mil

Office Hours:  7:30 a.m. to 4 p.m. Monday through Friday

                            (Closed on weekends and federal holidays)


Mountain Reception Company


On-Post Housing:

Fort Drum Mountain Community Homes 


The Timbers


On-Post Lodging:

IHG Army Hotels


The Cabins


Army Housing Online User Services (AHOUS)




Basic Allowance for Housing (BAH)


Temporary Lodging Expense (TLE)


Rental Insurance - Do You Need It?


Servicemembers Civil Relief Act (SCRA)


Fair Housing


Housing Scams


U.S Department of Veterans Affairs (Home Buying Information)


Legal Assistance Office



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