The Administrative Services Division provides oversight, training, and guidance for Fort Drum in record-keeping, official mail and distribution, forms, and Freedom of Information Act / Privacy Act requests.


Freedom of Information Act (FOIA)/Privacy Act

The Freedom of Information Act (FOIA) is a federal law that establishes the public's right to request existing records from federal government agencies. The FOIA provides for prompt, maximum release of DoD records to the public unless such requested records are specifically exempt from mandatory public disclosure under the FOIA. Only the secretary of the Army and the initial denial authorities (IDAs) may deny a request for Army records. For more information or to submit a FOIA request, click here.


Records Management

The concept of records management is to ensure that permanently valuable information is preserved and all other record information is retained, reviewed, and disposed of systematically in accordance with Army regulations, federal laws, the Freedom of Information Act and the Privacy Act. The mission of records management is to capture, preserve, and make available evidence essential for Army decisions and actions; meet the needs of the American public; and protect the rights and interests of the government and associated individuals. The objectives of Army record-keeping are to organize records stored on any medium and to ensure that records are complete, accurate, authentic, reliable, and trustworthy and can be found rapidly.


Forms and Publications

Local publications are issued in the form of circulars, pamphlets, regulations, staff memoranda, supplements, and policy statements and should be reviewed every 18 months. For more information, call Fort Drum Forms and Publications at (315) 772-5288.


Official Mail and Distribution Center

This office provides incoming and outgoing official mail and distribution services to units and organizations. Services provided are sorting mail and distribution, delivering and distributing mail, processing accountable mail, and metering of outgoing official mail.

The Official Mail and Distribution Center is located in Bldg. 10760, Enduring Freedom Drive.
Hours of operation are 1 to 3:30 p.m. Monday and 9:30 a.m. to 3:30 p.m. Tuesday through Friday.


United States Postal Service 

The United States Postal Service - Fort Drum Branch is located in Bldg. 10760, Enduring Freedom Drive.
Hours of operation are 9:15 a.m. and 4:15 p.m. Monday through Friday and 9 a.m. to noon Saturday; closed on all federal holidays.
For mail pick-up requirements, click