DPW Service Order Requests
(315) 772-DPW1 
For all true life, health, and safety issues, please dial 911 immediately. Examples: gas leak, fire, smoke, etc.
For after-hours or emergency service order requests, please call (315) 772-DPW1 (3791).
All non-barracks non-emergency service requests should be submitted (any time) by downloading this form, filling it out, and emailing the request to email@example.com or
or by downloading the “Recollect Fort Drum (Recycle) App” that can be found on your personal smartphone's version of an App Store.
For non-emergency barracks service, requestors will use the Army Maintenance Application (ArMA). This is accessible by computer or smartphone. Barracks residents must register by visiting www.armymaintenance.com. A help sheet is available HERE.
If you require assistance on previously submitted service work, please use the following procedures:
If you live in the barracks, please use the ArMA application.
For all other buildings, please email firstname.lastname@example.org with your demand maintenance order /service order number and detailed issue.
Please do not email asking for assistance unless it is an emergency and/or until the following time has passed: Priority 1 work, after 24 hours of order submission; Priority 2 work, after seven days of submission; and Priority 3 work, after 30 days of submission.