List of Acceptable ID Documents

Below is a list of acceptable identity documents to bring to the ID Card Center/DEERS if you or a Family member need to renew a CAC or obtain a new CAC.

ID Card CAC Initial/Renewal

Adding Family Members

Adding Family Members to DEERS
(a PDF reader is required)

Note that all sponsors must first register family members in DEERS prior to ID card issuance. A DD Form 1172-2 must be filled-out by the applicant and sponsor in order to be enrolled in DEERS.

Visit for more information regarding adding family members to DEERS and CAC issuance

McChord Dependent ID Card Remote Renewal/Application

The McChord ID Card office allows for remote ID card renewal and applications. The Lewis ID Card office does not. To renew/apply for your ID card remotely through the McChord ID Card office:

1. Fill out the Dependent ID Card Renewal PDF (a PDF reader must be installed) and

McChord Dependent ID Card Renewal/Application

McChord Dependent ID Card Renewal/Application

2: Follow the renewal instructions.

McChord Dependent ID Card Renewal/Application Instructions

McChord Dependent ID Card Renewal/Application Instructions

Lost or Stolen CAC Requirements

Lost or Stolen CAC Memo Example

CAC PIN Reset Locations

Waller Hall Building 2140 253-867-5065 7:30 a.m. to 4:00 p.m.
Stone Education Center Building 6242 253-967-2178 8:30 a.m. to 4 p.m.
Madigan Army Medical Center IMO Help Desk G-67-4 N/A 8 a.m. to 4 p.m.
Old Madigan Annex
Building 9908 C
(park behind Fisher House)
253-968-4073 7:30 a.m. to 3:30 p.m.
2-2 SBCT Building 11265 253-967-9730 1 to 4:30 p.m.
3-2 SBCT Building P3849 253-966-3313 9:30 to 11:30 a.m./1 to 4 p.m.
1 to 4 p.m.
9:30 to 11:30 a.m.
4-2 SBCT Building 3245 253-967-3335
9 to 11:30 a.m./1 to 4:30 p.m.
17 Fires Building 3277 253-966-0856 1 to 4 p.m.
9:30 a.m. to noon
Thursday CLOSED
9:30 a.m. to noon Friday
42nd MP BDE Building 2007B Room 228 253-966-2719 By appointment only
6th MP Building 4291 253-967-6775 9 a.m. to 5 p.m.
555 EN BDE Building 12835 253-967-8159 1 to 4 p.m.
593rd CSG Building 12235 253-966-1913 9:30 to 11:30/1 to 4 p.m.
1 to 4 p.m.
9:30 a.m. to 2 p.m.
62nd MED BDE Building 3148 253-967-2165 1 to 3:30 p.m.
9 to 11 a.m.
201st BSB Building 3367 253-477-2845

By appointment only

The mission of the ID Card/DEERS section is to ensure enrollment of all eligible Department of Defense beneficiaries in the Defense Enrollment Eligibility Reporting System and to provide Common Access Card issuance to service members, retirees and their family members, federal civilian employees and contract employees.

Below is a PDF list of Acceptable ID Documents (same list as above) if you need to print it (a PDF reader must be installed).


DoD ID Card List of Acceptable Documents

ID Card RAPIDS Appointment Scheduler. This is a web-based application that is available to all military personnel, retirees, family members, and DOD employees for the convenience of scheduling an appointment online.

Lewis Appointments can be made here.
Lewis accepts both walk-ins and appointments, but appointments are given priority.
McChord Appointments can be made here.
McChord accepts both walk-ins and appointments.