Start with us! With an extensive menu of programs and multiple locations to serve you, JBLM DHR is here to ensure service members and their Families, Retirees, and DoD Civilians have all the tools to successfully navigate all stages of military life.


Click or tap any title below to learn more about JBLM DHR and what we offer our military community.

DHR helps Service members and their families maintain mission and family readiness by:

  • Providing key services throughout a Service member's career; from ID Cards and Relocation Readiness, to Out-Processing and Retiree Services.
  • Promoting and teaching resiliency, stability and self-reliance. Service delivery methods include one-on-one appointments, briefings, classes, and required annual trainings.

We are proud to provide support and resources for Service members (of all branches, including National Guard and Reserve), their Families, retirees and DoD civilians.

You've come to the right place!

 Army Community Service (ACS), and Airman & Family Readiness Center (A&FRC) services on JBLM are available through the JBLM DHR Community Services branch. You can learn about and/or coordinate services at one of our two Military & Family Readiness Centers:

  • M&FRC Waller Hall: 2140 Liggett Ave., JBLM (Lewis-Main)
  • M&FRC McChord:  100 COL Joe Jackson Blvd., JBLM (McChord Field)

We offer all the same programs and services, with expanded service delivery in multiple locations across the installation.

Click this banner to view all current DHR flyers



Select any of the location tabs above to view a listing of DHR facilities in that area, along with the services offered in each location.


JBLM Lewis-Main


Waller Hall
2140 Liggett Ave. JBLM (Lewis-Main)

Our primary DHR hub on JBLM Lewis-Main. Services at this location include:
Army Emergency Relief (AER)
Casualty Assistance Community Information Services
DEERS / ID Cards In-Processing / Out-Processing
Family Advocacy Program (FAP) Financial Readiness Program
Mobilization, Deployment & SSO and SFRG New Parent Support Program
Reassignments Relocation Readiness & Lending Closet
Retirement Services Separations / Transitions
Special Actions / Passports
Suicide Prevention Program  Survivor Outreach Services (SOS)
Victim Advocates:  253-966-SAFE (7233)


Stone Education Center
6242 Colorado Ave., JBLM Lewis-Main



Home of the Army Continuing Education Services (ACES) program on JBLM, which provides academic advising to DoD ID Card Holders.  The Stone Education center also has seven colleges on site.
Army Continuing Education Services (Advising) Embry-Riddle Aeronautical University
Central Texas College St. Martin's University
Central Washington University University of Maryland Global Campus
Pierce College University of Massachusetts Global

Additional services at this location include a testing center & language testing, ArmyIgnitEd & college support,  and tuition and VA benefits assistance.

NOTE: The McChord Field Education & Training Center provides support to Air Force Service Members and their Families.

Family Resource Center
4274 Idaho Ave., JBLM Lewis-Main



The FRC is one of the primary training locations for DHR, and is one of the most beautiful historic buildings on the installation.

Services at this location include:

Armed Forces Action Plan (AFAP) Armed Forces Team Building (AFTB)
Installation Volunteer Corps DHR Marketing Office

The FRC is also available for JBLM Units and Organizations to reserve on a space-available basis for events, meetings, and ceremonies (no private/personal events). For more information, call 253-967-9496.


Service Member & Family Assistance Center (SFAC)
9059 Gardner Loop., JBLM Lewis-Main



The SFAC helps meet the unique needs of wounded, ill and injured Service members and their Families as they recover and heal. Services at this location include:

Community Information Services Exceptional Family Member Program (EFMP)
Education Services Financial Readiness Program
Military Personnel Services (Human Resources)


Crittenberger Building
03271 2nd Division Dr., JBLM Lewis-Main

Services available at this location are:

Workforce Development


Bldg. 2008
2008-B N. 3rd Street, JBLM Lewis-Main

Services available at this location are:

Employee Assistance Program (EAP) Drug Testing & Deterrance


Bldg. 4171
4171 West Way, JBLM Lewis-Main

Services available at this location are:

Records Management, Official Mail & FOIA


JBLM McChord Field

Military & Family Readiness Center

M&FRC McChord
100 COL Joe Jackson Blvd., JBLM-McChord Field


Our primary hub on McChord Field. Airman & Family Readiness Center (A&FRC) services are located in the Customer Service Mall, Ste 101. Services at this location include:

Air Force Aid Society Community Information Services
DEERS/ID Cards Financial Readiness Program
Key Spouse Program Lending Closet (Limited Inventory)
Military Personnel Flight Retiree Activity Office (Air Force)*
Transition Assistance Program (TAP) Sexual Assault Response Program (SAPR)

* The Retiree Activity Office is an Air Force program staffed by volunteer retirees

JBLM Lewis-North

Hawk Career Center
11577 41st Division Dr., JBLM Lewis-North



Whether you're a Service member transitioning out of active duty service, or a Military Spouse seeking job search assistance, you'll find it here.

Services at this location include:

Career Choice Financial Counseling Career Skills Program
Community Information Services Employment Readiness Program
Transition Assistance Program (TAP)

The Hawk Career Center is also home to WorkSource JBLM, a partnership with  the Washington State Employment Security Department and local agencies to provide comprehensive employment and supportive services.

Visit JBLM Unlimited on Facebook for the latest information about current job & career training oportunities on and around Joint Base Lewis-McChord, or connect with JBLM TAP on LinkedIn.

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