Schedule an Appointment - USID Card

Initial Issue Card

Enroll A Spouse

Documents:

Marriage certificate with license or state filing number (original or certified copy)
Social Security Card (original)
Primary Identity Source Document (DoD List of Acceptable Identity Documents) ⚠
If spouse being enrolled is prior service, a copy of the DD Form 214 Copy 4 is needed.
If previously married, provide an original or certified copy of the divorce decree.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Disenrolling A Former Spouse

Documents:

Sponsor must be present with a certified copy of all pages of the divorce decree.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID"
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a Foreign Spouse with a Foreign Marriage Certificate

There are many variables to documents required to enroll a foreign-born spouse with a foreign marriage certificate. Please call (315) 772-5149 extension 9 and ask to speak with an ID card representative on your individual case.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location, you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a Child

Documents:

Birth certificate (original)
Social Security Card (original)

** Please be advised, Verification of Birth Facts or Hospital Proof of Birth can no longer be used in lieu of a Certified Birth Certificate.

** Please note, if male sponsor is NOT MARRIED to the mother of the child, please provide a court order, and / or an Approved Dependency Packet from DFAS, or an Acknowledgement of Paternity.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a Stepchild

Documents:

Birth certificate (original)
Social Security Card (original)
Marriage certificate (stepchildren only; original or certified copy)

** Please be advised, Verification of Birth Facts or Hospital Proof of Birth can no longer be used in lieu of a Certified Birth Certificate.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll an Adoptive Child with Adoption Decree

Documents:

Certified Final Adoption Decree Certified Court Order (sponsor's name must be the primary on court order)
Birth Certificate (old or new original)
Social Security Card (old or new original)

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a Court Ordered Ward

Documents:

Certified Court Order Document Showing Legal Guardianship with sponsor's name.
Child’s Birth Certificate (original)
Child’s Social Security Card (original)

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

College Student ID Card Eligibility (Ages 21-23)

College students remain eligible for a family member ID card between the ages of 21 and 23 as long as they remain unmarried, a full-time college student, and the sponsor provides more than 50% of the student's support. All ID card benefits for college students end at age 23 – no exceptions. Continued medical benefits after the age of 23 is through the TRICARE Young Adult Program. More information can be found on the TRICARE website.

Documents:

Valid State or Federal Photo ID (original) of College Student
Second Form of Valid State or Federal ID (Original) of College Student (No School ID). Click to view DoD List of Acceptable Identity Documents. ⚠
A Letter from the School Registrar stating that the student is currently enrolled in the current semester, in a full-time status, working toward an associate degree or higher. Letter should also have the expected date of graduation (recommended but not required).

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Initial Military Retiree ID Card

Documents:

DD Form 214 (Member Copy 4 on bottom right of form)
Copy of retirement orders
Active-duty CAC turn-in
Primary Identity Source Document

Click to view DoD List of Acceptable Identity Documents ⚠

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a 100% Disabled Veteran

Documents:

VA Commissary Letter (located in E-Benefits)
DD Form 214 (Member Copy 4)
Primary Identity Source Document
Second Primary Identity Source Document or Secondary Identity Source Document

Click to view DoD List of Acceptable Identity Documents ⚠

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a Parent

Documents:

Approved Secondary Dependency Packet from Defense Finance and Accounting Service (DFAS).
Sponsor’s birth certificate
Valid State or Federal Valid Photo ID of Parent
Click to view DoD List of Acceptable Identity Documents ⚠
Social Security Card (original) of Parent

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Enroll a Parent-in-Law

Documents:

Approved Secondary Dependency Packet from Defense Finance and Accounting Service (DFAS).
Sponsor’s birth certificate (Spouse’s Birth Certificate if Parent-in-law)
Sponsor’s Marriage Certificate
Valid State or Federal Valid Photo ID of Parent-in-Law
Click to view DoD List of Acceptable Identity Documents ⚠
Social Security Card (original) of Parent-in-Law

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Renew an Expiring Card / Replace a Lost or Stolen Card

Spouse

Documents required for renewing or replacing an expiring, lost or stolen card assumes that the individual is already enrolled in DEERS.

Documents:

Two valid unexpired forms of identification (original) from the DoD List of Acceptable Identity Documents ⚠, one of which must be a federal- or state-issued photo ID.
Family members approaching age 65 must enroll in Medicare Part A and B, and be in possession of the Medicare card to update DEERS and to receive a new ID Card. See information below "ID Card Information for Individuals Approaching Age 65" and "ID Card Information on Medicare and TRICARE for Life."

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" Tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Child (Including Stepchild, Adopted Child and Ward)

Documents required for renewing or replacing an expiring, lost or stolen card assumes that the individual is already enrolled in DEERS.

Documents:

Children ages 10 to 17 need only one valid unexpired form of identification from the DoD List of Acceptable Identity Documents. ⚠

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" Tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

College Student ID Card Eligibility (Ages 21-23)

Documents required for renewing or replacing an expiring, lost or stolen card assumes that the individual is already enrolled in DEERS.

Documents:

Two valid unexpired forms of identification (original) from the DoD List of Acceptable Identity Documents ⚠, one of which must be a federal- or state-issued photo ID.
A Letter from the School Registrar stating that the student is currently enrolled in the current semester, in a full-time status, working toward an associate degree or higher. Letter also should have the Expected Date of Graduation (recommended but not required).

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" Tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Military Retiree

Documents required for renewing or replacing an expiring, lost or stolen card assumes that the individual is already enrolled in DEERS.

Documents:

Two valid unexpired forms of identification (original) from the DoD List of Acceptable Identity Documents ⚠, one of which must be a federal- or state-issued photo ID.
Retirees who were temporarily retired as a result of a physical disability (Temporary Disability Retired List - TDRL) and are later permanently retired (Permanent Disability Retired List - PDRL) must provide orders indicating the permanent retirement.
Military retirees approaching age 65 must enroll in Medicare Part A and B, and be in possession of the Medicare card to update DEERS and receive a new ID Card. See Information below "ID Card Information for Individuals Approaching Age 65" and "ID Card Information on Medicare and TRICARE for Life."

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" Tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

100% Disabled Veteran

Documents required for renewing or replacing an expiring, lost or stolen card assumes that the individual is already enrolled in DEERS.

Documents:

Updated VA Commissary Letter (located in E-Benefits)
DD Form 214 (Member Copy 4)
Two valid unexpired forms of identification (original) from the DoD List of Acceptable Identity Documents ⚠, one of which must be a federal- or state-issued photo ID.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" Tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

Parent or Parent-in-Law

Documents required for renewing or replacing an expiring, lost or stolen card assumes that the individual is already enrolled in DEERS.

Documents:

Parents and parents-in-law are only approved for a period of four years or less. Each subsequent ID card will require a new Approved Secondary Dependency Packet from Defense Finance and Accounting Service (DFAS).
Two valid unexpired forms of identification (original) from the DoD List of Acceptable Identity Documents ⚠, one of which must be a federal- or state-issued photo ID.

Note: If the sponsor has a change in status, (as an example, retirement or transition to National Guard or Reserve) the renewal process for the parent or parent-in-law must be reinitiated.

How To Make an Appointment:

For your convenience, the "Make an Appointment" link below will open in a new tab on your web browser so you may refer to this page if necessary.
Click on “ID Card Office Locator & Appointments.”
Click on the "Alternate Search" Tab.
Select "Search by Site Name or Site ID."
Enter "102085" in the Site Name or ID Field and "Search."
After the search completes, click the "Select" button for the Clark Hall facility.
After you click “Select” for the location you will then see a button at the bottom of the page to “Schedule Appointment.”
Click on date for available appointments and choose an open appointment time that fits your schedule.

Make An Appointment ⚠

ID Card Information for Individuals Approaching Age 65

Understanding Medicare and TRICARE for Life

If the information below pertains to you, please go to either the "Spouse" or "Military Retiree" section above to review the documents needed and to make an appointment.

When transitioning from regular TRICARE to Medicare and TRICARE For Life, it is best to make an ID card appointment during the last 7 to 10 days prior to your card expiring.

The window for enrollment for Medicare spans seven months (three months prior to birth month, birth month at age 65, and three months following).

Follow the link below that will take you to the Social Security Administration website, where you can enter your birthday and determine the earliest possible date you can enroll in Medicare.

When To Sign Up for Medicare ⚠

If you do not enroll at age 65, there is a penalty, and you lose TRICARE coverage until you eventually enroll in Medicare. Although the Medicare window spans several months, BE ADVISED, if you are approaching age 65, check the expiration date of your ID card; it should expire on the last day of the month preceding your birth month. At that time, your medical benefits under regular TRICARE also will expire.

Enrollment in Medicare Part A and B, and possession of your Medicare card is required for update in DEERS and issuance of a new ID card, which enrolls you in TRICARE FOR LIFE. It is best to enroll in Medicare at the earliest possible date to ensure seamless transition of medical benefits.

To enroll in Medicare parts A and B, contact the Social Security Administration at (800) 772-1213 (online at www.ssa.gov) or Medicare at 800-633-4227 (online at www.medicare.gov). If you are deaf or hard of hearing, you may call the Social Security TTY number (800) 325-0778. You can also visit your local Social Security office. If you apply online, once approved, you can print your own Medicare card.

If you are enrolled in Medicare when you are first eligible, but do not yet receive Social Security, Medicare will bill you for your Medicare Part B premiums. Medicare Enrollment and TRICARE for Life (TFL) is available to TRICARE retirees, family members and beneficiaries, regardless of age or where you live. If you have Medicare Part A and Medicare Part B, you’re eligible for TFL on the first date you have both Medicare Part A and Medicare Part B. Medicare Part A covers inpatient hospital care, hospice care, inpatient skilled nursing facility care, and some home health care.

The Social Security Administration (SSA) determines your entitlement to Medicare Part A based on your work history or your spouse’s (this includes divorced or deceased spouses) work history.

Medicare Part B covers provider services, outpatient care, home health care, durable medical equipment, and some preventive services. Medicare Part B has a monthly premium, which may change yearly and varies based on income.

BE ADVISED, if you are approaching age 65, check the expiration date of your ID card; it should expire on the last day of the month preceding your birth month.

ID Card Information on Medicare and TRICARE for Life

If the information below pertains to you, please go to either the "Spouse" or "Military Retiree" section above to review the documents needed and to make an appointment.

When transitioning from regular TRICARE to Medicare and TRICARE For Life it is best to make an ID care appointment during the last seven to 10 days prior to your card expiring.

The window for enrollment for Medicare spans seven months (three months prior to birth month, birth month at age 65, and three months following).

Follow the link below that will take you to the Social Security Administration website where you can enter your birthday and determine the earliest possible date you can enroll in Medicare.

When To Sign Up for Medicare ⚠

If you do not enroll at age 65, there is a penalty, and you lose TRICARE coverage until you eventually enroll in Medicare. Although the Medicare window spans several months, BE ADVISED, if you are approaching age 65, check the expiration date of your ID card; it should expire on the last day of the month preceding your birth month. At that time your medical benefits under regular TRICARE also will expire.

Enrollment in Medicare Part A and B, and possession of your Medicare card is required for update in DEERS and issuance of a new ID card, which enrolls you in TRICARE For Life. It is best to enroll in Medicare at the earliest possible date to ensure seamless transition of medical benefits.

To enroll in Medicare Parts A and B, contact the Social Security Administration at (800) 772-1213 (online at www.ssa.gov) or Medicare at (800) 633-4227 (online at www.medicare.gov). If you are deaf or hard of hearing, you may call the Social Security TTY number (800) 325-0778. You can also visit your local Social Security office. If you apply online, once approved, you can print your own Medicare card. If you are enrolled in Medicare when you are first eligible, but do not yet receive Social Security, Medicare will bill you for your Medicare Part B premiums.

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