Civilian Human Resources Agency provides the full range of human resources services to support a highly skilled and professional civilian workforce that supports national defense.



Divisions and Services:


There is one staffing team composed of a supervisor, one HR specialist, and two HR assistants who advise MWR management on recruiting for vacant positions. Recruitment consists of classification of position descriptions, announcing vacancies on USA Jobs, rating resumes and referring highly qualified candidates to management. Once management has made a valid selection the CPAC team makes tentative job offers, initiates pre-employment requirements, makes firm / final job offers, and sets entry on duty dates. The staffing team also advises management on strategic recruitment to include non-competitive hiring authorities, position management and other facets of recruitment.


Labor Relations/Management-Employee Relations

The L/MER specialist advises management on bargaining unit obligations. There are five local bargaining units (unions) at Fort Drum representing white collar, blue collar, firefighters and Non-Appropriated Fund employees. 

They are as follows:

  • Association of Federal Government Employees (AFGE) Local 400 – General Schedule employees

  • National Association of Government Employees (NAGE) Local R2-61 – Federal Wage Service (FWS) employees

  • International Association of Fire Fighters (IAFF) Local F-105 – Firefighters

  • NAGE R2-63 – Medical Activity FWS employees

  • NAGE Non-Appropriated Fund Local R2-61 – Non-Appropriated Fund (NAF) employees


The L/MER specialist also advises management on leave administration, conduct issues and performance management. The L/MER specialist can be reached at (315) 772-4209. 


Workers' Compensation

The workers' compensation specialist (WCS) is available to answer questions on processing on-the-job injury claims. Employees and supervisors are responsible for initiating the claim in the Contract Claims system at https://www.ccsapps.com/Account/Login.aspxThe WCS can be reached at (315) 774-5393 or usarmy.drum.chra-ne.mbx.cpac-naf@army.mil.



Benefits elections are managed locally with the NAF HR Office. These benefits include health insurance, life insurance, retirement, 401K, flexible spending accounts, and unemployment compensation claims. Benefits can be discussed with any of our HR representatives by calling the NAF CPAC Welcome Desk.

Contact Us

NAF CPAC Welcome Desk

(315) 775-8875 or (315) 774-5393

Labor Relations

(315) 772-4209

Management-Employee Relations

(315) 772-4209

On-the-Job Injuries

(315) 774-5393

* Appropriated Fund (APF) HR Office

(315) 772-1049


Non-Appropriated Fund (NAF) HR Office

(315) 775-8875 or (315) 774-5393

Bldg. 26, Lewis Avenue

Fort Drum, NY 13602

Hours of Operation:

8 a.m. to 3 p.m.

Monday through Friday

Closed all federal holidays


For the Appropriated Fund (APF) HR Office, click HERE.