Personnel Services Branch

IPPS-A (Integrated Personnel and Pay System-Army) is a system for managing talent, reducing IT and military pay costs, and improving Soldiers' lives through transparency and mobile capabilities. IPPS-A is innovative and represents a revolutionary leap forward in Army HR and IT. IPPS-A will deliver visibility over the entire force and maximize the potential of the Army's greatest asset, the Soldier, to enhance Army readiness. It will improve access and timeliness, and it will provide auditability of personnel and pay information for the Total Army -- integrating more than 30 current systems; eliminating more than 300 interfaces; ensuring secure, consistent processes and data; and meeting required standards.

• Personnel Services

• Personnel Accounting

• Reassignments

• Promotions

• PERSTEMPO (Personnel Tempo)

• Readiness

• Workflow

1. Unit S1 should monitor the following to work IPPS-A and Headquarters, Department of the Army error feedback:

a) Readiness Report Unit S1 ensures each unit’s accountable strength reports are authenticated.

b) Army Good Conduct Report

c) Promotion Reports

d) Restriction Report

Unit S1 should, before submitting a departure transaction, ensure effective date of departure; include all known temporary duty (TDY) and leave dates.

You can call (315) 772-6045.

The Records Section is located in Clark Hall, Bldg. 10720, Mount Belvedere Boulevard, Room A1-16.

In-processing runs every duty day from 9 a.m. until complete for the day. The Records Section is open for customers from 8 a.m. to 3:30 p.m. Monday, Tuesday and Wednesday and from 8 a.m. to 3 p.m. Thursday and Friday.

Visit the VA SGLI webpage: https://www.benefits.va.gov/insurance/sgli.asp

For general questions, you can call (315) 772-6045.

The Promotions Section is located in Clark Hall, Bldg. 10720, Mount Belvedere Boulevard, Room A1-16.

In-processing runs every duty day from 9 a.m. until complete for the day. The Records Section is open for customers from 8 a.m. to 3:30 p.m. Monday, Tuesday and Wednesday and from 8 a.m. to 3 p.m. Thursday and Friday.

You must turn in your promotion re-evaluation to the Promotions Section before the 20th of the month to get credit for the current month. Please keep in mind that it must go through your unit, which may require a few days to process. Check your unit’s standard operating procedure (SOP) to find out when they must receive your documents in order to have it completed and submitted before the 20th.

AR 600-8-19 covers promotions.

Yes, you can be conditionally promoted due to deployment. For detailed guidance, see AR 600-8-19, Chapter 1, Section 1-29.

In accordance with AR 600-8-19, Section 7-55, promotion points will only be awarded for the most current college transcript. College transcripts must have the service member’s name, the institution’s name and full address, and must be listed in the American Council of Education (ACE) published Accredited Institutions of Postsecondary Education guide. Promotion points for civilian education are awarded per semester hour.

The ACFT card is valid for one year. The weapons card is valid for two years.

If the promotion packet cannot be reconstructed within 90 days of arrival, the Soldier will be removed from the standing list. The Soldier must start the process over again, and he or she must re-appear before a board.

Your promotion points will become effective the second month following the point adjustment. (For example, if you turn in points in the month of January, your points will be effective for the March 1 cutoff.)

A new Soldier will turn in his or her promotion packet to his or her S-1.

The Promotion Work Center will advise the Soldier to contact the losing unit to forward his or her promotion packet to the local PSB Promotion Work Center. If the promotion packet is not located, but board proceedings or the original DA Form 3355 is present and signed by the promotion authority, it can be reconstructed.

No, you must wait until you arrive at your new unit. A Soldier must request a re-evaluation if adding 20 or more points. If a Soldier has an outdated Army Combat Fitness Test (ACFT) (more than one year old) or weapons card (more than two years old), a Soldier can update these points within five days of arrival. This is the only exception to adding points upon arrival.

The Promotion Work Center will verify the Soldier’s ACFT is updated and current. In addition, ensure the Soldier is on the promotion by-name list. If all information can be verified, orders will be cut for the Soldier.

You can call (315) 772-6045.

Soldier Actions is located in Clark Hall, Bldg. 10720, Mount Belvedere Boulevard, Room A1-16.

In-processing runs every duty day from 9 a.m. until complete for the day. The Records Section is open for customers from 8 a.m. to 3:30 p.m. on Monday, Tuesday and Wednesday, and from 8 a.m. to 3 p.m. on Thursday and Friday.

Among the actions that Soldier Actions handles are requests for compassionate reassignment, legal name change, Married Army Couples Program / Joint Domicile membership, statement of service for computation of length of service, and regimental affiliation.In addition, Soldier Actions assists in processing citizenship applications through the Immigration and Naturalization Service (INS) for service members to obtain United States citizenship.

The majority of Soldier Actions require a Personnel Action Request (PAR), processed through the service member’s unit, signed by the Soldier and the unit commander. In addition, most actions require additional supporting documentation. Some of the most common actions, and the paperwork required are listed:

• Compassionate reassignment requests need a DA Form 3739 signed by the company commander, a letter / memo from the Soldier, as well as from the company commander, and anyone in the chain of command who wishes to endorse the request. In addition, supporting medical / legal documentation as appropriate must be included. If medical reasons precipitate the request, letter from doctor must include diagnosis, treatment, and prognosis. If Exceptional Family Member Program (EFMP) is involved, a letter from EFMP manager also should be included. If reassignment request is approved, Soldier will be stabilized for 12 months, so the amount of time needed to resolve the issue should not exceed that timeframe.

• Legal name change requests need a PAR, and proof of the legal name change, such as marriage certificate, divorce decree, birth certificate, or court order, showing the new name. When necessary, a driver’s license, Social Security card, or receipt for request for Social Security card with new name may be used as proof of change.

• Married Army Couples Program / Joint Domicile enrollment or disenrollment requests need a PAR, as well as proof of marriage, or divorce, or, in the case of a married couple enrolled in the program requesting disenrollment, the reason for disenrollment request must be provided, and both Soldiers must sign the DA Form 4187. When a newly married Army couple requests enrollment in the MACP/JD, the Soldiers should update their DEERS information, and their SGLI/DD93s before submitting request for MACP/JD.

• Statement of service for computation of length of service does not require a PAR. However, Soldier should ensure that all enlistment contracts (DD Forms 4/1, 4/2, and 4/3 if used), DD Forms 214, and all other supporting documents for all military service performed are provided. Officers / warrant officers should bring a copy of their oath of office, DA Form 71, and any ROTC or service academy contracts, to include Simultaneous Membership Program (SMP) contract if Soldier participated in these programs. (Although orders are not acceptable proof of time spent on active duty, Leave and Earning Statements may be used.)

• Regimental affiliation requests require a PAR through the chain of command, indicating the selected unit with its location. The unit selected must be associated with the Soldier’s PMOS (primary military occupational specialty).

• Requests for United States citizenship for alien Soldiers require a number of forms. Soldier Actions has a handout packet containing required forms for interested alien Soldiers.

• Soldier Actions also plays a part in the occasional requests for emergency leave, OCONUS (outside continental U.S.) leave, NCOES Equivalency Credit, corporal recruiting, recruiting duty, Green to Gold, conscientious objector, and Homebase / Advanced Assignment Program.