Mission:
The mission of the Personnel Services Branch is to take care of our nation’s warfighters by providing oversight and coordination of the installation’s welcome desk, in-processing activity, and Soldier Readiness Program activities.
DEERS / ID Cards: (click for more information)
The Fort Drum DEERS/ ID Card Center provides world-class support to the 150,000 eligible beneficiaries throughout our region.
Records:
Serve as Military Personnel File custodian for all non-Personnel Service Delivery Redesign (PSDR) units. Provide update assistance for service members' Soldier's Talent Profiles (STPs).
IPPS-A:
Monitor and manage the Personnel Service Center (PSC) Code FS10 data base for all units and Soldiers assigned to the PSC Code FS10.
Accessions:
Assists soldiers when they arrive with required paperwork. For any questions call 315-772-1692.
* Fort Drum In-Processing / Reception *
Frequently Asked Questions:
IPPS-A FAQs
What is IPPS-A?
IPPS-A (Integrated Personnel and Pay System-Army) is a system for managing talent, reducing IT and military pay costs, and improving Soldiers' lives through transparency and mobile capabilities. IPPS-A is innovative and represents a revolutionary leap forward in Army HR and IT. IPPS-A will deliver visibility over the entire force and maximize the potential of the Army's greatest asset, the Soldier, to enhance Army readiness. It will improve access and timeliness, and it will provide auditability of personnel and pay information for the Total Army -- integrating more than 30 current systems; eliminating more than 300 interfaces; ensuring secure, consistent processes and data; and meeting required standards.
• Personnel Services
• Personnel Accounting
• Reassignments
• Promotions
• PERSTEMPO (Personnel Tempo)
• Readiness
• Workflow
What are some hot topics for Unit S1s?
1. Unit S1 should monitor the following to work IPPS-A and Headquarters, Department of the Army error feedback:
a) Readiness Report Unit S1 ensures each unit’s accountable strength reports are authenticated.
b) Army Good Conduct Report
c) Promotion Reports
d) Restriction Report
Unit S1 should, before submitting a departure transaction, ensure effective date of departure; include all known temporary duty (TDY) and leave dates.
Personnel Records FAQs
How do I contact the Records Section?
You can call (315) 772-1692.
Where is the Records Section located?
The Records Section is located in Clark Hall, Bldg. 10720, Mount Belvedere Boulevard, Room A1-24.
What are the hours of operation?
Monday to Friday: 8:30 a.m. to 3:30 p.m.
Where can I find publications and handbooks regarding Servicemembers’ Group Life Insurance (SGLI), Family SGLI, Traumatic SGLI, etc.?
Visit the VA SGLI webpage: https://www.benefits.va.gov/insurance/sgli.asp
Personnel Services Branch
In-processing runs every duty day from 9 a.m. until complete for the day.
Records Review: Monday - Friday 8:30 a.m. to 3:30 p.m.