The Business and Operations Integration Division strategically supports installation sustainment through procurement, inventory, resource, and work management by aligning requirements to capability, forecasting infrastructure, and equipment lifecycle, and with flexibility in an ever-changing environment ensuring force readiness of the Fort Drum Power Projection Platform with a cohesive, trained, professional, customer-focused and empowered workforce.


Branches and Services:


Engineering Systems Branch

Branch Chief: (315) 772-4513

Bldg. 4000, First Street West



  • Resource management

  • Directorate integration

  • Strategic planning


Work Management Branch

Branch Chief: (315) 772-4951

Bldg. 4000, First Street West



  • Annual Work Planning, prioritization, and execution

  • Work Order/Demand Maintenance Order reception and processing

  • DPW Supply Operations


Service Order Requests

(315) 772-DPW1


Anyone wishing to request emergency service or repairs at installation facilities can use the DPW hotline listed above to submit a service order request. This line is staffed from 7 a.m. to 3:30 p.m. Monday through Friday. If there is an emergency service request outside this time, the call is forwarded to a calling service with 24/7 availability. Non-emergency service orders may be submitted at any time by downloading this form, filling it out, and emailing the request to the following address: usarmy.drum.imcom.mbx.dpw-service-orders@mail.mil.

Business & Operations Integration Division (BOID)

(315) 772-8882

Bldg. 4000, First Street West

Fort Drum, NY 13602