Mission:

Serves as an extension of the Commanding General by providing impartial advice and independent assessments of the morale, welfare, and discipline of the Command through assistance, inspections, investigations and training in order to improve readiness of the Command.

Vision:

All IGs are confidential advisors to, and fact-finders for, the commander. Selfless service is the cardinal attribute of successful IGs, and all IGs must adhere to—and be advocates of—the Army Values, the Warrior Ethos, and the Army Civilian Corps Creed. IGs earn respect from everyone in the command for their level of expertise, candor, credibility, reliability, and trustworthiness. As leaders and role models, IGs are never off the record and must always be ready to address matters of concern for the commander and the command.

Inspector General (CAC Page)

 

Role of the Army IG:

The agency has handled cases relating to injuries, death, sexual-harassment Complaint, and any other form of misconduct Who Can Request IG Action IG Action can be requested by soldiers, their family members, retirees, former soldiers or civilians working for the Department of the Army. Read More → Request IG Action The general rule is that soldiers and Army civilian employees should report any instances of waste, fraud or abuse with their supervisor or commanding officer in the immediate chain of command.

Confidentiality:

All IGs have a duty to protect to the maximum extent possible the personal identity of a complainant, witness, or any other individual providing information to the IG, particularly when the individual specifically requests confidentiality. Persons who ask the IG for help; make a complaint; provide testimony, information, or evidence as part of an IG inspection or investigation; or otherwise interact with an IG often do so because they have an expectation of confidentiality. Their expectation often centers on the safeguarding of the individual’s personal identity and the nature of the individual’s contact with the IG. Although confidentiality and the measures necessary to protect it will vary from circumstance to circumstance, the IG always treats confidentiality carefully and as a priority. While IGs will never promise confidentiality, IGs will endeavor to maintain confidentiality as a matter of primary importance and as a key to the IG system’s viability and success.

Rules of Engagement

By Regulation of AR 20-1: Inspector General Activities and Procedures

  • Everyone has the right to see the IG (military retirees, family members, civilians)
  • No allegation or request for assistance can be ignored
  • The IG is not a commander, we are fair and impartial fact finders and problem solvers
  • Investigations, inquiries, and inspections are directed by the IG’s Commander (not by the IG)
  • IG records cannot be used as the basis for adverse action nor to compare commands or commanders

Before You Call the IG

Before You Call the IG

  • Be sure you have a problem, not just a peeve.
    • (Are the cooks turning out lousy chow, or was it just one bad meal?)
  • Give your chain of command a chance to solve the problem.
    • (Many problems must be addressed to the chain of command for resolution anyway.)
  • If IG assistance is needed, contact your local IG first.
    • (IGs at higher commands will normally refer the case to the local IG for action.)
  • Be honest and don’t provide misleading information.
    • (IGs will discover the truth quickly in most cases, and there are penalties for knowingly providing false information.)
  • Keep in mind that IGs are not policy makers.
    • (If a policy is flawed, you can submit a proposed change on a DA Form 2028.)
  • Keep in mind that IGs can only recommend, not order a resolution.
    • (Only Commanders can order; the role of the IG is to advise the Commander.)
  • Remember IGs can only resolve a case on the basis of fact.
    • (Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence.)
  • Don’t expect instant action on your request. Be patient.
    • (Investigations take time, and IGs tend to have heavy workloads.)Be prepared to take “no,” for the answer.
    • (In either case, “yes” or “no,” the IG will explain why.)

Confidentiality

Confidentiality

Persons who ask the IG for help, make a complaint, give evidence, contact or assist an IG during an inspection or investigation, or otherwise interact with an IG, often have an expectation of confidentiality. The expectation encompasses safeguarding their identities and the nature of their contacts with the IG, and protection against reprisal. The IG has a duty to protect confidentiality to the maximum extent possible, particularly when it is specifically requested. While the need for confidentiality and the measures necessary to protect it will vary with the circumstances, the IG always gives this issue priority attention. However, it is important to remember that while confidentiality is a priority with inspectors General, it cannot always be guaranteed. Reference AR 20-1 or contact your IG for more information.

IG Appropriate

When is the IG Appropriate? What types of complaints are not IG appropriate?

The following issues and allegations are ordinarily not appropriate for IG intervention:

  • Criminal allegations 
  • Issues that have other means of redress 
    • Courts-martial actions 
    • Non-judicial punishment 
    • Officer/NCO evaluation reports 
    • Enlisted reductions 
    • Type of discharge received 
    • Pending or requested discharge 
    • Financial liability investigations or property loss 
    • Adverse information filed in personnel records (except for allegations of reprisal) 
    • Claims 
  • The issue is not Army related 
  • Soldier EO complaints 
  • Civilian allegations of reprisals 
  • DOD civilian employee redress through other channels 
  • Hazardous work conditions

FAQs

Who May Request IG Action?

If you have a concern and are unsure if you should make an IG Action Requests, contact your local IG office for guidance. Any Army military or civilian member may Request IG Action. However, many Department of the Army (DA) civilian complaints (e.g., discrimination, sexual harassment, and conditions of employment) must be addressed by agencies other than the IG.

What actions are IG appropriate?

Violations of law, Army instructions, or policy should be reported through the appropriate grievances channels. The subject of the IG Action request must be an Army program or person. Bear in mind, however, the fact that you may disagree with your supervisor(s) over management styles or have what you believe is a “personality conflict”, does not constitute an injustice or mismanagement. If you are not sure your concern is a reportable matter, contact your local IG office for guidance or advice.

When is the IG involvement appropriate?

IG Action request may be filed with a supervisor or commander in your chain of command, an IG or other appropriate inspector, or within any established grievance channel. Fraud, Waste, and Abuse (FWA) complaints may be reported to the Army Audit Agency (AAA), Army Office of Special Investigations (AOSI), security police, or other proper authority. Promptly advise the AOSI of suspected criminal misconduct or fraud. It is the intent of the Inspector General that the IG With jurisdiction closest to the request of IG action can provide closure or conduct inquires into the matters submitted.

Where can you request IG action?

IG Action request may be filed with a supervisor or commander in your chain of command, an IG or other appropriate inspector, or within any established grievance channel. Fraud, Waste, and Abuse (FWA) complaints may be reported to the Army Audit Agency (AAA), Army Office of Special Investigations (AOSI), security police, or other proper authority. Promptly advise the AOSI of suspected criminal misconduct or fraud. It is the intent of the Inspector General that the IG With jurisdiction closest to the request of IG action can provide closure or conduct inquires into the matters submitted.

What is an IGAR?

An IGAR is an Inspector General Action Request, DA Form 1559. A complainant completes the IGAR, presents it to an IG, who in turn initiates the appropriate action. You can download a DA Form 1559 on this web site or visit our office and fill one out in person. When completing an IGAR, please include as much DETAIL as possible (who, what, when, where, how, etc.). This enable the IG to conduct a thorough inquiry.

Can I submit an IGAR using email?

Yes. However, for personal security and to maintain your privacy, the Department of the Army IG strongly discourages complainants from filing an IGAR via e-mail because it is not a secure means of communication.

What problems/issues can I present the Inspector General

Any problems/issues concerning the U.S. Army and/or its members may be presented to an IG. Law and statue restrict what Inspector Generals can do in the areas of Civilian Personnel, Legal, and Equal Opportunity/Equal Employment Opportunity (EO/EEO).

Can I talk to the Inspector General "off the record"?

Information provided to an Inspector General is NEVER OFF THE RECORD.

Can I be disciplined for contacting an Inspector General?

NO. Contact with an IG is a “protected communication.” A supervisor or employee who reprises against an employee for contacting an IG faces possible punishment for violation of the statutory prohibition against reprisal for whistle blowing.

Can an Inspector General order my supervisor to fix a problem?

NO! An Inspector General belongs to the Commander’s Personal Staff. The IG has NO command authority. Therefore, we report, and make recommendations to the Commander for his action.

Can I attain the results of an Inspector General's investigation inquiry I initiated?

The initiator of an IG investigation/inquiry will be informed upon the completion of an investigation/inquiry. However, due to concerns regarding confidentiality, they can only request the results of an investigation/inquiry by filing a Freedom of Information Act (FOIA) request for the information.

Submit an IGAR

To submit an Inspector General Action Request, download and fill out this PDF form in its entirety. You must open the file in Adobe Acrobat and not your browser, so be sure to "Save" the file and then open with Adobe Acrobat. Then submit the form in one of the following ways:

  1. Email the form to usarmy.leavenworth.cac.mbx.tr-cac-ig@army.mil
  2. Submit in person to:
    428 McPherson Ave.
    Fort Leavenworth, KS 66027

    Hours of Operation:
    Monday, Wednesday, Friday: 0800 - 1600
    Tuesday, Thursday: 1300 - 1600

NOTE: If you get the error shown below when trying to open the PDF file, be sure to click the "Enable All Features" button, as outlined in red:

arn_32379_instructions

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