How to Submit a Service Order:
A service order is initiated by contacting customer service located in Building 2044, door #3, by email to customer service, by fax at 253-966-1690 or walk-ins. For questions, call 253-967-3131 (option 2).

Please note: must be completed by the R&U with signature authority.

When calling in a non-emergency service order, you will need to provide the following information:
  • Requestor's name and rank
  • Unit and company
  • Duty telephone number
  • Building number
  • Stairwell or wing
  • Floor and/or room number
  • Description of the defieciency
Before submitting a service order:
 
  • Ensure Letter of Appointment is on file.
  • E8 or above can submit a SO when the R&U is not available
  • For emergencies: anyone in the unit (24/7)
  • DFAC service orders: any DFAC personnel
  • Duty Hours: 7 a.m. to 4:30 p.m.
Submit Work Order
How to Submit a Work Order:

A work order is initiated with the submission of a complete DA Form 4283 to customer service located in Building 2044, door #3, by email to customer service, by fax at 253-966-1690 or walk-ins. For questions, call 253-967-3131 (option 2).
Before submitting a work order: