The Military Personnel Services Division is involved in all of the activities of sustaining the human dimension needs of Soldiers, retirees, veterans, and their families. Some of these activities include Soldier Readiness Processing (SRP) and Central In-processing and out-processing, casualty affairs, separations, ID Card and DEERS services, retirement services, and the full spectrum of military personnel office services. The Military Personnel Services Division also has significant involvement in deployment and redeployment of active duty units, as well as mobilization and demobilization of Army Reserve and National Guard units.

IDCardIcon.png   DEERS / ID Cards

In/Out Processing Policy Change

Effective April 29, 2019, a policy change directed by the Commanding General will take effect. Soldiers in the rank of Pvt. to to Staff Sgt, 2nd Lt. to Capt, Warrant Officer to Chief Warrant Officer 2 are required to complete the DA Form 5434 sections 1, 2, 4 and 5 and provide a copy to the In/Out Processing section in order to pick up clearing papers.

The DA Form 5434 must be completed using the Army Career Tracker Portal.

The In/Out processing section will have a computer designated to assist Soldiers in completing and printing the DA Form 5434, but due to the possiblity of computer problems, it is preferable that you arrive with the form completed.

The policy change supersedes any information in the drop-down menus below.

Permissive Temporary Duty (PTDY)

PTDY is leave that is used in conjunction with transition leave & is only authorized for Soldiers being separated that meet certain criteria. The purpose of PTDY is to facilitate Transition to civilian life such as house & job hunting. It is an authorization, not an entitlement. The commander does not have to approve PTDY if he or she determines that Soldier is needed for operational purposes. The approving authority is a minimum of 05.

Eligibility: # Days Authorized:
Soldier has too much time for grade RCP (Retention Control Point) 20
Officers & Enlisted Soldiers separated on Medical Disability Separation 20
Enlisted Soldier separated on QMP 20
Officers & Enlisted Soldiers Retiring 20
Officer separated because of failure for promotion 10
Chapter 5-8 for Parenthood 10
Chapter 5-13 for Personality Disorder 10
Chapter 5-17 for Physical, not a Disability 10
Chapter 9 for Alcohol/Drug Abuse Rehabilitation Failure 10
Chapter 18 for failure on overweight program 10

      Separating at ETS & eligible to reenlist
    • Soldier has declined an assignment & signed a DCSS statement
    • Separation is due to AWOL, Lost Time, or other adverse conditions
    • Separated under any voluntary chapter
    • Separated under Chapters 10, 13, 14

    Completing DA 31 for PTDY in conjunction with Transition Leave

    Only one DA-31 is needed, and it is prepared as follows:

    • Check the PTDY box and the Other box
    • Terminal leave is typed on the blank line
    • The amount of leave accrued through the Soldier's ETS date is put in the accrued leave block
    • In the next block will be the amount of leave the Soldier plans to take
    • Leave can only be taken in whole days. Half days will be paid
    • The entire time period will be entered in block 10 (beginning with day PTDY starts, including the accrued leave being taken, all the way thru separation (ETS) date)
    • In the Remarks section, list what days are PTDY and what days are chargeable as leave

    Out-processing/Clearing Fort Riley

    Location: Central Clearing Agency (CCA) 210 Custer Avenue, on Main Post.

    Phone: (785) 239-0757


    Hours of Operation: Monday thru Thursday, 0730-1630. Every other Friday 0730-1530.

    Clearance Procedures:

    A memorandum requesting out-processing installation clearing papers is sent via email or fax to Out-processing from the clearing Soldier's S-1. This allows installation agencies to pre-clear the Soldier thus reducing up to 80 percent of the places a Soldier will have to go to out-process.

    Request must be received NET 60 days and NLT 24hr prior to when the Soldier will pick up his installation clearing papers from the Central Clearance Agency (CCA) in Building 210. Last minute submissions result in fewer agencies pre-clearing the Soldier.

    For Soldiers that are separating by chapter, they will need to get their memorandum authorizing them to clear CIF without orders signed off by the Transition Center (TC). Soldier will take that signed memorandum to the CCA to begin clearing.

    For Soldiers that are permanent change of station (PCS), expiration time of service (ETS), or Retirement (RET), S-1s will send the memorandum requesting out-processing via fax to 239-6873 or email alias: Riley DHR Out Processing. The memorandum will have the unit’s letterhead and Soldier's information, signed with S-1's signature block.

    All Soldiers must fill out and attach the outprocessing questionnairewith the memorandum requesting out-processing for S-1 submission.

    Soldiers will pick up clearing papers on their respective date that was specified on the memorandum requesting out-processing. Pick up needs to be at least 24 hours after the memorandum requesting out-processing was transmitted. For soldiers taking leave, a copy of orders and signed leave form are required to pick up your clearing papers. We have also updated the questionnaire if you could substitute the one attached for the one on the web site.

    Soldiers will pick up their Unit Clearance Record (DA Form 137-1) at their unit.

    Soldiers can pick up the Installation Clearance Record (Fort Riley form) at the Central Clearance Agency (CCA) in Building 210 ten (10) working days before start of transition leave or permissive TDY (PTDY) taken in conjunction with PCS, ETS, or retirement.

    If no transition leave or TDY is taken, clearance records can be picked up ten working days prior to the actual PCS, ETS, or retirement date. Soldiers pending elimination receive clearance forms as soon as the elimination is initiated with the commander's memorandum to clear without published orders.

    Clearing time for transfer from one unit to another on post is normally one (1) duty day plus time required to turn in or be issued CTA-50 clothing and equipment, if required. This may be extended by the commander in the case of Soldiers without POVs using government transportation.

    Soldiers will be required to report to one formation each day during the clearance period unless excused by proper authority. This allows the commander/1SG to monitor the progress of soldiers' clearance.

    Soldiers will be free to use time not required to clear military agencies to accomplish medical and administrative requirements, conclude personal affairs, and prepare for movement.

    Only the unit commander or his/her representative can sign the commander/1SGs signature on the Unit Clearance Record. When the unit commander is clearing the installation, clearance records will be signed by his rater or rater's authorized Deputy/XO.

    Officers in the grade of Colonel (06) and above may designate a representative to clear the installation for them. However, these officers must personally clear their family quarters or bachelor quarters (BOQ) and arrange for shipment of household goods.

    All Soldiers must clear their hand receipts and/or property books prior to their final CCA appointment.

    Soldiers being administratively separated from the Army must complete installation clearance prior to reporting to the transition point for processing. CIF must be cleared as soon as possible after notification that a Soldier is being processed for administrative separation.

    Soldiers conducting themselves improperly during outprocessing will be returned to their unit for corrective action.

    Soldiers pending separation under certain Chapters will require an escort during outprocessing. Escorts will be of equal grade or higher (minimum E4) than the Soldier being separated.

    All Soldiers will be in proper military uniform while clearing Fort Riley, to include final clearance at CCA.

    After Soldiers clear CCA and the Transition Center or Retirement Services, they must sign out through their unit before leaving the installation.

    Transition Center (Separations)

    Location: 210 Custer Avenue Main Post

    Transition Center POC: 785-239-2980
    Enlisted ETS Separations POC: 785-239-8605 / 785-239-2265
    Officer and Medical Separations POC: 785-239-2963 / 785-239-0903
    Chapter Separations POC: 785-239-3445

    Hours of Operation:
    Monday thru Thursday
    0830-1200 & 1230-1530
    0830-1200 & 1230-1430


    Reserve Component Transition Center

    The Reserve Component Transition Office provides transition assistance to Soldiers desiring Army National Guard, Army Reserve, or Individual Ready Reserve (IRR) assignments upon completion of required active duty service.

    Location: Personnel Processing Center (PPC), Bldg 7450.

    Phone: (785) 239-2020/8837

    All Soldiers who intend to ETS are scheduled to attend a transition briefing 120-90 days prior to release from active duty. This briefing explains the benefits available to Soldiers who accept a Reserve Component assignment. Benefits for drilling reservists include: pay for attending weekend meetings; military exchange privileges; commissary privileges; space available air transportation; full-time Serviceman's Group Life Insurance; and eligibility to qualify for retired pay at age 60.

    Soldiers who plan to further their education may also enroll in the Montgomery GI Bill and qualify for other incentive programs to help defray college expenses. Additionally, Soldiers who affiliate with the Reserve Component are eligible for 100% Federal tuition assistance. Individual States have various college tuition assistance plans which will be explained during the interview process.

    Personnel Automation Branch

    Location: Main Post, Bldg 210, Basement, Rm 6

    Phone: (785) 239-9873/3800

    Hours of Operation: Mon - Fri 0730-1630

    Handicapped Parking & Access to Bldg 210:

    Retirement Services

    Retirement Services Office

    For detailed retirement information click here

    The Retirement Services Office handles all aspects of the retirement process, from helping Soldiers put their retirement packets together, counseling Soldiers regarding potential retirement benefits, to counseling spouses on the Survivors Benefits Plan.

    Retirement packets should ideally be submitted 12 months before the requested retirement date. At a minimum, retirement packets should be submitted 9 months before anticipated start of transition leave.

    Authority to approve/disapprove retirements: Commander, Human Resources Command.

    Location: 217 Custer Avenue on Main Post, Room 106.

    Please call for Appointment: (785) 239-3661/3320

    Hours of Operation:

    0730-1200 Appointments, Monday - Friday

    1300-1500 Appointments, Monday - Friday

    Closed RDOs & Federal Holidays

    To submit Retirement Packet "Call for an Appointment." We offer one-on-one counseling to all prospective Retirees.

    Levy Process (Reassignment)


    When enlisted Soldiers are placed on assignment by HRC, this office is notified via the weekly CAP Cycle. The CAP Cycle is generated by HRC every Tuesday and the Reassignment office downloads those assignments once the Cap Cycle is published. Once the assignments are downloaded and reviewed, a Reassignment Notification is sent to the Soldier and the unit S-1.

    CONUS Bound - Soldiers on assignment to a CONUS location must ensure they have a minimum of 24 months service remaining to qualify for the assignment. Some CONUS assignments require 36 months service remaining; please check your Reassignment Notification to be sure. Once you are fully qualified (meet service requirement, not flagged, etc.) your PCS Order will be emailed to your AKO email address within 5 to 7 business days depending on your report date to your gaining command. PCS Orders for CONUS bound Soldiers are generally published six months from the report date.

    PCS Orders are published and emailed to the Soldier’s AKO email address and to the unit S-1. If you are within six months of your report date and have not received your PCS Order please call 785-239-3163 for a status.

    OCONUS Bound - Soldiers on assignment to an OCONUS location are required to attend a Reassignment (levy) briefing. Reassignment briefings are held every Wednesday at 0900 in Building 217, Room B6, and registration begins at 0800. Spouses may attend. Duty uniform is not mandated and the briefing normally last 2 hours. Seniors may call for a desk side one-on-one brief.

    OCONUS bound Soldiers requesting family travel Command Sponsorship must submit the appropriate documentation for screening. They must also ensure they have at least 36 months service remaining for most OCONUS locations and 24 months remaining for Korea. Once the Reassignment office receives the completed family screening forms the request will be forwarded to the gaining command for consideration.

    PCS Orders will not be published until a family travel decision has been rendered by the gaining command. In certain circumstances, Soldier’s may request a modified PCS Order while awaiting a family travel decision. The modified PCS Order will not have a family travel authorization.
    OCONUS bound Soldiers that have elected to serve a without dependents tour will generally receive their PCS Order in 5 – 7 business days after attending the mandatory Overseas Reassignment briefing.

    PCS Orders are published and emailed to the Soldier’s AKO email address and to the unit S-1. If after 10 business days, you have not received your PCS Order call 785-239-3163 for the status.

    All Enlisted Soldiers - Soldiers that do not meet the service remaining requirement will not receive their PCS Order until they have reenlisted or extended for the required timeframe.

    • First term Soldiers that are required to reenlist or extend to meet their service remaining requirement are authorized to decline the assignment without retribution. Bldg 217, room B4.
    • Career Soldiers must either reenlist or extend to meet the service remaining requirement or sign a declination of continued service statement which does have negative consequences – see your Battalion Retention NCO for more details.


    When Officers are placed on assignment, their branch manager submits a Request for Orders (RFO) in eTOPMIS. The Reassignment office downloads RFOs Monday - Friday and begins processing orders within six months of report date. Once your assignment is verified, your PCS Order will be published and emailed to your AKO email address along with the Ft. Riley Reassignment Guide. PCS Orders are generally published six months prior to the report date. Please contact, Officer Reassignments if you have any questions regarding your assignment or PCS Order 785-239-3956/3163.

    Deletions, Deferments, & Early Arrival

    Request for personal/compassionate/hardship deletion/deferment must be received within 30 days of the CAP Cycle. Requests will not be accepted unless the Soldier has attended the mandatory reassignment briefing. Documents must include 4187 signed by the first COL (O6) in chain of command along with supporting documentation to justify the hardship. Soldier or unit S1 can submit documentation to the Reassignment office. Soldier should not do any non-reversible actions while pending a deletion such as shipping household goods. Request for operational deletions/deferments are processed by the MSE G1 and not the Reassignment office. We will not accept operational deletion/deferment request. Contact, Deletion/Deferments, if you have any questions regarding status/submission at 785-239-3163.