On Jan. 11, Knox Hills residents should have received an email from CEL & Associates inviting them to participate in the Department of Defense's annual housing satisfaction survey. All respondent information will be kept confidential. The survey results will help inform plans for near-term and future improvements to housing, resident services and community amenities.
The survey will remain open for responses through Feb. 24. Residents should contact the Fort Knox Housing Office at usarmy.knox.imcom-atlantic.mbx.dpw-housing-division@army.mil if they have questions or need technical support, or if their household does not receive an email containing a survey link.
*OMB Control Number: 0704-0553; OMB Exp. Date: 03/31/2022
Other ways residents can provide feedback:
Call Army Housing Office: 502-624-2622/8350/8094
Fort Knox Hotline: 502-624-3524
Interactive Customer Evaluation (ICE) Feedback: DPW Housing-Knox Hills: https://ice.disa.mil/index.cfm?fa=card&sp=89824&s=444&dep=*DoD
Knox Hills maintenance requests: 502-799-6565 (on-call 24/7) or online Resident Portal: https://www.rentcafe.com/residentservices/knox-hills/userlogin.aspx
Knox Hills Leasing Office: 502-799-6550
North/South Dietz and Historic Community Office: 502-799-6570
Oak Park Community Office: 502-799-6580