The Fort Knox Exchange already offers Buy Online, Pick Up In Store, and starting today, April 7, during the COVID-19 pandemic, those orders will also be available for customers to be picked up curbside, with no-contact pickup. Customers will be informed that their vehicle license plate will be recorded to validate pick-up; no other information/signature will be required.
Steps for curbside pickup:
1. Place your order online at https://www.shopmyexchange.com/exchange-stores/United%20States/KY/Ft%20Knox/Ft-Knox--1072010, the same way previously done for In Store Pickup. Be sure to log in and select Fort Knox Main Store.
2. Customers will receive a text message when their order is ready and notification that curbside pickup is available
3. Customers can choose to go into Customer Service to pick up their order or curbside pickup
4. For curbside pickup, park in a designated parking spot, call or text the phone number on the sign and within 5-10 minutes the order will be brought to the vehicle.