Mountain CARES

Call, Text, or Chat: 998

Behavioral Health

The staff provides outpatient assessment, diagnosis and treatment for behavioral health to active-duty Soldiers and their family members.

Location: Wilcox Clinic, Bldg. 36, Lewis Avenue / First Street, Fort Drum 

Phone: (315) 772-0215

1st BCT Embedded Behavioral Health Clinic

Bldg. EBH01, 5th Armored Division Drive

Phone: (315) 772-2552 / 2557

2nd BCT Embedded Behavioral Health Clinic

Bldg. EBH02, 4th Armored Division Drive

Phone: (315) 772-6726 / 6703

10th CAB Embedded Behavioral Health Clinic

Falcon Clinic, MSR Tampa

Phone: (315) 772-6191 / 6184

Tenant Units / 10th DSB Embedded Behavioral Health Clinic

Wilcox Clinic, Bldg. 36, Lewis Avenue / First Street, Fort Drum 

Phone: (315) 772-0215

Hours of Operation: 7:30 a.m. to 3:30 p.m.

Closed on federal holidays; open on DONSAs (days of no scheduled activities) unless otherwise announced.

Phone: (315) 758-4000

Program Need-to-Know for Leaders:

Suicide prevention depends on the concentrated focus of leadership on activities that encompass the physical, emotional, social, spiritual, and family dimensions in their respective communities. The total effect of a solid program is an overall improvement in unit and organizational performance by enhancing individual well-being.

The Suicide Prevention Program tracks the following Risk Factors in relation to suicide events, as well as demographic information:

1. Military Work Stress

2. Relationship Problems

3. Legal History

4. Substance Abuse

5. Financial Stress

6. Physical Health Problems

7. Victim of Abuse

8. Perpetrator of abuse

9. Spouse/Family Death

10. FAP Use

11. Spouse/Family/Friend Suicide

12. Family Health Problems

13. Transition

14. Polypharmacy

Location: Bldg. 10250, 4th Armored Division Drive, Fort Drum

Phone: (315) 772-9018

Hours of Operation: 7:30 a.m. to 4 p.m. Monday through Friday, closed all holidays

This workshop aims to help participants recognize signs and triggers of anger and give them the tools to manage their anger in a positive, healthy manner.

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

This interactive workshop explores the many dimensions of communication for all relationships. Learn tools and techniques to assist with positive communication. Offered to Soldiers, family members, Soldiers and Family Readiness Group leaders and more.

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

For family members seeking general behavioral health care, or care related to potential domestic violence and/or child abuse.

Location: Guthrie Ambulatory Health Care Clinic, Bldg. 11050, Mount Belvedere Boulevard, Fort Drum

Phone: (315) 772-3623; (315) 772-1074

EFMP helps to provide support and the required care for family members with disabilities and special needs, to better support the Soldiers and family members stationed at Fort Drum. An Exceptional Family Member is a dependent family member (child or adult) of an active-duty Soldier, with any physical, emotional, developmental, behavioral, mental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling on an on-going basis.

Location: Soldier and Family Readiness Center, Bldg. 10250, 4th Armored Division Drive, Fort Drum

Phone: (315) 772-5476

First-Time Parenting is a support group for parents who just had their first child. This group is a space where parents can discuss with each other and get information on topics like tummy time, baby development milestone, and mom and dad health.

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

Chaplains provide the Fort Drum community with comprehensive and relevant worship and religious education opportunities in order to strengthen spiritual fitness and resilience.

Religious Support Operations, Main Post Chapel: 

Location: Bldg. 10785A, Chapel Drive, Fort Drum 

Phone: (315) 772-5591 (Duty Hours) | (315) 783-3956 (After Duty Hours)

Hours of Operation: 9 a.m. to 5 p.m. Monday through Friday. Access is subject to unit missions.

The Fort Drum Family Life Chaplain specializes in grief counseling for those who have lost loved ones.

Phone: (315) 772-3164

Behavioral Health

The staff provides outpatient assessment, diagnosis, and treatment for behavioral health to active-duty Soldiers and their family members.

Location: Wilcox Clinic, Bldg. 36, Lewis Avenue / First Street, Fort Drum

Phone: (315) 772-0215

1st BCT Embedded Behavioral Health Clinic

Bldg. EBH01, 5th Armored Division Drive

Phone: (315) 772-2552 / 2557

2nd BCT Embedded Behavioral Health Clinic

Bldg. EBH02, 4th Armored Division Drive

Phone: (315) 772-6726 / 6703

10th CAB Embedded Behavioral Health Clinic

Falcon Clinic, MSR Tampa

Phone: (315) 772-6191 / 6184

Tenant Units / 10th DSB Embedded Behavioral Health Clinic

Wilcox Clinic, Bldg. 36, Lewis Avenue / First Street

Phone: (315) 772-0215

Hours of Operation: 7:30 a.m. to 3:30 p.m.

Closed on federal holidays; open on DONSAs (days of no scheduled activities) unless otherwise announced.

This interactive workshop is designed to help parents identify strategies to enhance their home environment and build a strong family unit. This class helps families identify hidden dangers and risks to create a safe home environment.

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

Fort Drum Family Life Chaplain

The Family Life Chaplain specializes in marriage / relationship counseling for those who are interested in improving relationships.

Phone: (315) 772-3164

Child and Family Behavioral Health

Trained clinical counselors provide marriage, family, and/or one-on-one counseling for families needing assistance with family-related circumstances.

Phone: (315) 772-1074 / 1079

The MFLC Program supports service members, their families, and survivors with non-medical counseling worldwide. Trained to work with the military community, military and family life counselors deliver valuable face-to-face and telehealth counseling services, briefings, and presentations to the military community both on and off the installation.

Issues addressed:

Confidential non-medical counseling addresses issues such as improving relationships at home and work, stress management, adjustment difficulties, parenting, and grief or loss.

Phone: (315) 350-1868

Program Need-to-Know for Leaders:

The New Parent Support Program is available to expectant parents and families with children through the age of 3. It provides one-on-one guidance and support in the following ways:

• To become more confident as a parent and reduce stress

• To develop a support system

• To improve their relationship with their child/children

• To be a better parent to their children

Phone: (315) 772-2933, (315) 772-0748, (315) 772-3571, (315) 772-4070

The mission of the legal assistance program is to assist those eligible for legal assistance by meeting their needs for information on personal legal matters and resolving their personal legal problems whenever possible.

Types of cases we can assist with include:

• Family Law (marriage, annulment, separation, divorce, support, custody, visitation, adoption)

• Estates (wills, testamentary trusts for benefit of minors, health care proxies)

• Real Property (to tenants on rental matters, termination of leases under SCRA, purchase, sale)

• Personal Property (contracts, warranties, consumer affairs matters)

• Economic (loan disputes, debt, garnishments, credit cards, pre-service debt under SCRA)

• Civilian Administrative (notarizations, name change)

Location: Clark Hall, Bldg. 10720, Mount Belvedere Boulevard, Room A2-68, Fort Drum

Phone: (315) 772-5261

Fort Drum Outdoor Recreation offers a number of recreational opportunities for Soldiers and family members in the post community. Outdoor Recreation is home to Remington Park, Fort Drum's premier recreational destination. Remington Park Cabins and RV Park and Camping reservations may be made through Outdoor Recreation. Within the Outdoor Recreation facility, you will also find Leisure Travel Services and Warrior Adventure Quest.

The Recreational Shooting Complex is located off Pannels Road between Outdoor Recreation and the Soldier Recovery Unit. This complex consists of a Rifle and Pistol Range, an Archery Range and a Skeet and Trap Range. The Gear to Go counter, located in the Outdoor Recreation Office, offers a wide variety of recreational and event equipment. Summer items include canoes, tents, bicycles, campers, sleeping bags and more.

Location: Bldg. 11115, Iraqi Freedom Drive, Fort Drum

Phone: (315) 772-8222

This class is designed to assist parents in helping their children adjust to parental separation or divorce. Topics include identifying parent / child reactions to divorce, developing skills for helping children cope, post-separation parenting, co-parenting versus parallel parenting, communicating effectively between households, and identifying and managing stress for parents and children.

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

This comprehensive, four-week workshop provides parents and caregivers with information and resources to strengthen parenting foundations. Participants will learn about parenting styles, discipline tools and techniques, effective communication, child development, routines, and nutrition. 

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

The Relocation Readiness Program is a comprehensive program designed to help families in the relocation process. Available seminars and briefings cover a wide range of topics. Join us for a welcome tour and newcomers’ orientation, cultural activities, and more. Relocation Readiness' goal is to help you make a smooth transition.

For families who are in transition, there is a well-stocked Lending Closet. Borrow basic household items, such as pots, pans, dishes, silverware, sleeping mats, folding table and chairs, playpens, highchairs, and car seats for up to a 30-day lending period. Infant / toddler seats are mandatory for vehicles in New York state; the Lending Closet has an ample supply.

Location: Family Resource Center, Bldg. 11042, Mount Belvedere Boulevard, Fort Drum

Phone: (315) 772-6566

This workshop is designed to help participants recognize and understand the stressors in their lives and how to minimize the effects of those stressors in a positive and healthy manner.

Call Family Advocacy Program (FAP) for scheduling.

Phone: (315) 772-5914

Behavioral Health

The staff provides outpatient assessment, diagnosis, and treatment for behavioral health to active-duty Soldiers and their family members.

Location: Wilcox Clinic, Bldg. 36, Lewis Avenue / First Street, Fort Drum

Phone: (315) 772-0215

1st BCT Embedded Behavioral Health Clinic

Bldg. EBH01, 5th Armored Division Drive

Phone: (315) 772-2552 / 2557

2nd BCT Embedded Behavioral Health Clinic

Bldg. EBH02, 4th Armored Division Drive

Phone: (315) 772-6726 / 6703

10th CAB Embedded Behavioral Health Clinic

Falcon Clinic, MSR Tampa

Phone: (315) 772-6191 / 6184

Tenant Units / 10th DSB Embedded Behavioral Health Clinic

Wilcox Clinic, Bldg. 36, Lewis Avenue / First Street, Fort Drum 

Phone: (315) 772-0215

Hours of Operation: 7:30 a.m. to 3:30 p.m.

Closed on federal holidays; open on DONSAs (days of no scheduled activities) unless otherwise announced.

This program provides information and training to ensure transitioning Soldiers, Department of the Army (DA) civilians, retirees, Soldiers’ family members and caregivers are prepared for their next step in life - whether pursuing additional education, finding a job in the public or private sector, or starting their own business. Services include career guidance counseling (pre-separation counseling), Individual Transition Plan, one-on-one counseling, Department of Labor (DOL) Employment Workshop, VA benefits brief, and seminars (resume, interview, education, financial readiness, small business).

Location: Clark Hall, Bldg. 10720, Mount Belvedere Boulevard, Room C2-14, Fort Drum

Phone: (315) 772-3434 or 772-3286

The Army Substance Abuse Program provides education and early intervention to help commanders, civilian supervisors, and the installation community reduce lifestyle risk factors to increase healthy outcomes. We are committed to understanding our supported units and their missions, anticipating what is needed to sustain mission readiness and proudly serving as a valued member of the commander’s battle staff.

Location: Bldg. 10250, 4th Armored Division Drive, Fort Drum, NY 13602

Phone: (315) 772-6704

Hours of Operation: 7:30 a.m. to 4 p.m. Monday through Friday

Patients wishing to dispose of unused or unwanted medications may do so via a special drop box located in the Guthrie pharmacy waiting area. This removes potentially harmful medications from the home and provides environmentally safe disposal. Contact the pharmacy for more information.

Location: Guthrie Ambulatory Health Care Clinic, Bldg. 11050, Mount Belvedere Boulevard, Fort Drum

Phone: (315) 772-7698

Bldg. 26, Lewis Avenue

Phone: (315) 772-3301

The Army Wellness Center offers preventive services to help Soldiers, family members, retirees, and Department of the Army civilians reach their health and wellness goals. Services offered include body composition, metabolic, and fitness assessments, as well as classes discussing general nutrition, stress management, and healthy sleeping habits.

Location: Bldg. 10550, 5th Armored Division Drive, Fort Drum

Phone: (315) 772-4608

Better Opportunities for Single Soldiers is a program for single Soldiers. This program is a Soldier-driven organization with a foundation based on the entitlement of single service members to surface issues and recommend policy changes that will enhance the overall quality of life, to participate in recreation and leisure activities of their choice, and to contribute to and participate in their local communities. This program provides an opportunity to assist in the development of single Soldiers and leaders. The BOSS Council organizes and conducts activities for single Soldiers. These activities include trips to the beach, 5K runs, gaming tournaments, car shows, white water rafting, off-post entertainment venues, and activities/parties in the BOSS Centers, which boasts big screen televisions, gaming systems, free Wi-Fi, and areas for table games.

Location: Bldg. 10650, 5th Armored Division Drive, Fort Drum

Build cohesive teams with stronger connections and effective communication techniques to foster a culture of trust.

Resilience is the “mental, emotional, and behavioral ability to face and cope with adversity, adapt to change, and recover, learn and grow from setbacks." R2 Performance Centers provide resilience skills that build self-awareness, self-regulation, optimistic and adaptive thinking, character strengths, and stronger relationships, thereby contributing to personal readiness.

Location: Bldg. 10550, 5th Armored Division Drive, Fort Drum 

Phone: (315) 774-2345

The Education Center provides educational opportunities and counseling for Soldiers, veterans, and their families, as well as DoD civilians. Colleges offer traditional and non-traditional classes that are open to the military and local civilian population.

Location: Bldg. 4300, Camp Hale Road, Fort Drum

Phone: (315) 772-6878

Chaplains provide the Fort Drum community with comprehensive and relevant worship and religious education opportunities in order to strengthen spiritual fitness and resilience.

Religious Support Operations, Main Post Chapel 

Location: Bldg. 10785A, Chapel Drive, Fort Drum, NY 13602

Phone: (315) 772-5591 (Duty Hours) | (315) 783-3956 (After Duty Hours)

Hours of Operation: 9 a.m. to 5 p.m. Monday through Friday. Access is subject to unit missions.

Performance experts offer individualized (one-on-one) mental coaching to cater to specific personal performance needs. Strengthen your ability to cope with adversity, adapt to change, and thrive under challenging conditions. Resilience is a process that requires adoption of productive thoughts, actions, and habits that can be learned.

Resilience is the “mental, emotional, and behavioral ability to face and cope with adversity, adapt to change, and recover, learn and grow from setbacks." R2 Performance Centers provide resilience skills that build self-awareness, self-regulation, optimistic and adaptive thinking, character strengths, and stronger relationships, thereby contributing to personal readiness.

Location: Bldg. 10550, 5th Armored Division Drive, Fort Drum 

Phone: (315) 774-2345

Performance experts offer leaders an opportunity to reflect on their leadership style and employ evidence-based leadership skills to forge cohesive Army units that are strong and resilient.

Performance experts offer a four-hour training targeted at platoon-level leadership to create and foster a culture of trust in their platoon.

Resilience is the “mental, emotional, and behavioral ability to face and cope with adversity, adapt to change, and recover, learn and grow from setbacks." R2 Performance Centers provide resilience skills that build self-awareness, self-regulation, optimistic and adaptive thinking, character strengths, and stronger relationships, thereby contributing to personal readiness.

Location: Bldg. 10550, 5th Armored Division Drive, Fort Drum 

Phone: (315) 774-2345

The MFLC Program supports service members, their families and survivors with non-medical counseling worldwide. Trained to work with the military community, military and family life counselors deliver valuable face-to-face and telehealth counseling services, briefings and presentations to the military community both on and off the installation.

Issues addressed:

Confidential non-medical counseling addresses issues such as improving relationships at home and work, stress management, adjustment difficulties, parenting, and grief or loss.

Phone: (315) 350-1868

Develop skills to think, feel, and act in a manner that optimizes performance. Increase your self-awareness and be more confident in demanding environments and with occupational and combat specific tasks.

Resilience is the “mental, emotional, and behavioral ability to face and cope with adversity, adapt to change, and recover, learn and grow from setbacks." R2 Performance Centers provide resilience skills that build self-awareness, self-regulation, optimistic and adaptive thinking, character strengths, and stronger relationships, thereby contributing to personal readiness.

Location: Bldg. 10550, 5th Armored Division Drive, Fort Drum 

Phone: (315) 774-2345

Army Emergency Relief (AER) provides emergency financial assistance to active-duty Soldiers, retirees, and family members during times of valid emergency need. AER provides interest-free loans and/or grants to those who qualify for financial assistance. For more details and assistance, contact the AER office between 7:30 a.m. and 4:30 p.m. Monday through Friday. After normal duty hours, contact the American Red Cross for AER assistance at 1-877-272-7337, for emergency travel.

Location: Family Resource Center, Bldg. 11042, Mount Belvedere Boulevard, Fort Drum

Phone: (315) 772-6560

Personal financial and consumer affairs services are offered to help Soldiers and their families develop and maintain a realistic spending plan, reduce debts, improve their credit, plan for the future through saving and investing, understand the Thrift Savings Plan (TSP), plan for retirement, learn how to buy a home and car, manage student loans, and resolve consumer complaints. FRP offers classes and individual counseling to those requiring or wishing to receive personal assistance. Family Subsistence Supplemental Allowance (FSSA) screening is also available.

Program Need-to-Know for Leaders:

• Financial Planning:  Personal financial planning services are offered to help Soldiers and their families develop and maintain a realistic spending plan, reduce debts, improve their credit, plan for the future through savings and investment, and resolve consumer complaints.

• Individual Counseling:  Individual confidential counseling is available for Soldiers and families requiring or wishing to receive personal assistance.

• Classes:  The Financial Readiness Program offers regularly scheduled classes on money management, saving and investing, credit and debt management, and consumer affairs, such as home and car buying. Classes are also offered to units in all areas of personal financial planning.

• Special Classes:  In addition to routine classes and individual counseling, our staff is available to teach financial readiness classes required by AR 350-1 or to present to groups.

Location: Bldg. 11042, Mount Belvedere Boulevard

Phone: (315) 772-5196

FRP Counselor(s): (315) 772-2919 or 772-0050

Call, Text, or Chat: 998

The Embedded Behavioral Health Team provides multidisciplinary behavioral health care to Soldiers of 3rd Brigade, 10th Mountain Division to be close to their unit area and in coordination with unit leaders to maximize diagnostic accuracy, remove barriers to care and improve treatment outcomes. The EBH team delivers on the promise of safe and effective medical care through evidence-based treatments for Soldiers and expert consultation for combat leaders, spearheading the Army’s effort to increase resilience and reduce morbidity from psychiatric disease. All other Soldiers will go to the Multi-Disciplinary Behavioral Health Clinic for services.

3rd Brigade Combat Team, 10th Mountain Division

Location: 2040 Dragoon Loop, Bldg. 1170, behind Glory Chapel

Front Desk: (337) 531-2799 / 2795

Bayne-Jones Army Community Hospital has a centralized phone system allows you to call a single number – (337) 531-3011 – for pretty much anything you may need from the hospital. Beneficiaries can choose from options to get information, to make or cancel routine appointments, to get refills or leave messages for their health care providers.

Location: Bayne-Jones Army Community Hospital, 1585 3rd Street

Phone: (337) 531-3011

Child and Family Behavioral Health System (CAFBHS) provides behavioral health care for active-duty family members. Services include clinical psychosocial and/or medication evaluations, psychological testing for children and short-term individual, couples and/or family therapy to military dependents enrolled in TRICARE Prime. Walk-in hours are during clinic open hours. Referrals should come from the patient's primary care manager, but family members can walk in. Children must be accompanied by their parent or legal guardian.

Location: Bayne-Jones Army Community Hospital, 1585 3rd Street, 6th Floor

Front Desk: (337) 531-3922 / 3923

To make a report of spouse or intimate partner abuse / neglect, child abuse / neglect, call the installation reporting point of contact, known at Fort Polk as the HOPELINE, at (337) 531-HOPE / 4673. The HOPELINE is answered 24 hours a day / 365 days a year.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-HOPE (4673)

The American Red Cross helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service. Volunteers provide home comforts and critical services on bases and in military hospitals around the world. The Red Cross supports military families during deployments and emergencies.

Every day, the American Red Cross provides 24/7 global emergency communication services and other support in military and veteran health care facilities across the country and around the world.

Location: 1778 3rd Street, Bldg. 220

Phone: (337) 531-4783

Website: www.redcross.org

Army Family Team Building (AFTB) offers a series of training modules about adapting to Army Life. We teach and train America’s Army and their families in a wide variety of knowledge, skills and behaviors that foster personal growth and family preparedness. AFTB is a resource that is available to every member of the Army family at no cost.

AFTB Level I teaches basic information about the Army: Learn about Army life, how to decipher Army acronyms, use community resources, attain better financial readiness, and understand the goal and impact of the Army mission on daily life.

AFTB Level II teaches personal growth skills: Learn how to improve your personal relationships, communication, and stress-management skills, and acquire knowledge on Army traditions, customs, courtesies, and protocol.

AFTB Level III teaches leadership skills: Thrive in the Army and civilian life by expanding leadership skills, effective communication techniques, and how to mentor others into leadership positions.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-6066 / 1941

The BOSS program represents the voice of the single Soldier. If you're a single Soldier, BOSS members advocate for you by advancing quality of life issues on the installation, and in the barracks, to senior leaders on post and throughout the Army. BOSS members coordinate and participate in community service projects, organize recreation and leisure activities, and actively support the quality of life needs of single Soldiers.

Location: 2165 9th Street

Phone: (337) 531-1948

Child and Family Behavioral Health System (CAFBHS) provides behavioral health care for active-duty family members. Services include clinical psychosocial and/or medication evaluations, psychological testing for children and short-term individual, couples and/or family therapy to military dependents enrolled in TRICARE Prime. Walk-in hours are during clinic open hours. Referrals should come from the patient's primary care manager, but family members can walk in. Children must be accompanied by their parent or legal guardian.

Location: Bayne-Jones Army Community Hospital, 6th Floor

Front Desk: (337) 531-3922 / 3923

Child Development Centers (CDCs) offer care for children 6 weeks to 5 years old; full-time, hourly care, and preschool programs are available. The CDCs also offer Strong Beginnings, a program designed as a Pre-K experience for children who are 4 years old and entering kindergarten the following year.

Locations and phone numbers:

• CDC Bldg. 701, 7576 Colorado Avenue; (337) 531-7041
• CDC Bldg. 702, 7575 Utah Avenue; (337) 531-0570
• CDC Bldg. 3349, 7687 Georgia Avenue; (337) 531-6603
• CDC Bldg. 14500, North Fort Entrance Road; (337) 531-8400

School Age Center (SAC) provides children in grades 1 to 5 with care before and after school and during school breaks.

Location: Bldg. 260, 6125 University Parkway

Phone: (337) 531-2149

Middle School and Teen Program (MST) allows youths in grades 6 to 12 to regularly take part in tutoring, mentoring, computer labs, sports, and fitness. Emphasis is on preparing youths to be active in our community.

Temporary Location: Bldg. 744, 7600 Utah Avenue

Phone: (337) 531-1995

We’re so glad that you’re interested in a career on Fort Polk as a Department of Army civilian! We have wonderful career opportunities at every level – whether you’re just entering the workforce or are a seasoned professional. There are more than 13,000 civilians with incredibly varied backgrounds working on Fort Polk in all sorts of professions in both full-time and part-time roles. If you share our vision to provide service and support excellence to the IMCOM Garrison and the Joint Readiness Training Center, we look forward to welcoming you to our team! All individuals need to apply through the USAJOBS site.

Location: 1716 3rd Street, Bldg. 250

Phones:

     Appropriated Fund: (337) 531-4020

     Non-Appropriated Fund: (337) 531-6301 / 6631 / 4955

Website: Visit www.usajobs.gov and search for Fort Polk, Louisiana

The Exceptional Family Member Program (EFMP) provides comprehensive support to family members with special needs. An Exceptional Family Member is a family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. EFMP pertains to active-duty Soldiers, U.S. Army Reserve Soldiers in the Active Guard Reserve (AGR) Program, and Army National Guard AGR personnel serving under authority of 10 USC or 32 USC. Department of the Army Civilians do not enroll in the program.

EFMP takes an all-inclusive approach to coordinating military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their families with special needs. Enrollment in EFMP includes a wide array of benefits.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-2840

The Family Advocacy Program (FAP) helps Soldiers and their families recognize and prepare for the unique challenges of military lifestyles. Our services include seminars, workshops, counseling, and intervention to help strengthen the relationships of Army families.

We are also dedicated to the prevention domestic abuse, child abuse, and neglect of Soldiers and their families through offering education, prompt reporting, investigation, intervention, and treatment.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-4653

Family Child Care (FCC) provides quality home-based child care for ages 4 weeks to 12 years in government-owned and government-leased housing located on post. It offers flexible hours: full-day, part-day, extended / overnight, weekend and hourly care.

FCC providers are vetted, and only the best qualified candidates are recommended for certification. Providers must complete background checks and regular home inspections as a part of certification. They also receive paid ongoing training for professional development.

Location: 7960 Mississippi Ave., Bldg. 924

This program offers a support group for waiting family members whose spouses or loved ones are deployed or on extended TDY.  Meetings are held quarterly during deployments at the ACS Center. This program does not replace family readiness groups. 

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-6952

The Relocation Readiness Program has information on the U.S. Immigration and Naturalization Service process and assists service members and family members with immigration matters.  They will help to determine what forms and supporting documents are required, and where to mail the information. Please contact RRP for an appointment.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-6941

Learn to identify triggers and potential stressors, along with positive methods of coping. Classes are held from 11 a.m. to noon.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-0636 / 1938

Military OneSource is your 24/7 connection to information, answers, and support to help you reach your goals, overcome challenges, and thrive. As a member of our military family, you are eligible to use this Department of Defense-funded program anytime, anywhere. Turn to Military OneSource for tax services, spouse employment help, webinars and online training, relocation, and deployment tools, and much more.

Phone: 1-800-342-9647

Website: www.militaryonesource.mil

Learn to identify triggers and potential stressors, along with positive methods of coping. Classes are held from 11 a.m. to noon.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-0636 / 1938

Our clinic offers the following services:

• Consultation
• Psychosocial Evaluations and Testing for children
• Inpatient Admission Referrals
• Short Term Treatment
• Individual Therapy
• Couples/Marriage Therapy
• Family Therapy
• Medication Management
• Support & Education Groups

Location: Bayne-Jones Army Community Hospital, 1585 3rd St., Bldg. 285, 6th floor

Phone: (337) 531-3922

Location: Bayne-Jones Army Community Hospital, 1585 3rd St.

Front desk: (337) 531-8912 / 9483

Our mission is to empower our clients to build a framework of good health as well as build healthy lifestyles for themselves and their families. Not only do we strive to empower our clients to set their own health goals, we are there to help them to achieve the goals they’ve set. How do we do this? We engage our clients through state-of-the-art technology, one-on-one education, group classes, and health coaching. The AWC program offers something for everyone! An appointment at the AWC may include body composition testing (via the BodPod), metabolic testing, fitness testing, or a biofeedback session! Need help with increasing your metabolism, healthy nutrition, stress management, or healthy sleep habits? We’ve got you covered.

Location: 1365 3rd St., Bldg. 283 (shares parking lot with Entrance A of Bayne-Jones Army Community Hospital)

Phone: (337) 531-3055

We provide the following support to the Fort Polk community: Self-development opportunities for Soldiers, family members, Department of the Army civilians (DACs), retirees, contractors, and civilians from the local community in real time and virtual environments. Programs and services available may vary depending on the category of the client (i.e., we provide Army Tuition Assistance only to active-duty Soldiers). Programs and services to include educational counseling, testing, college degree programs, basic skills training, Multi-use Learning Facility / MOS Library and self-paced programs such as KUDER Journey and Peterson's Online Academics Skills Course (OASC).

Location: 7460 Colorado Avenue, Bldg. 660

Phone: (337) 531-5269

ACS Outreach Services brings ACS information into the community to promote Soldier and family well-being and quality of life, focusing on three main areas: education and prevention, direct services and cultivating a sense of self-reliance within the military community.  ACS Outreach provides overview briefings and information tables and is available for unit functions by request. In addition, ACS Outreach Services coordinates special events throughout the year.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-1895

Ready and Resilient is the Army's strategy for strengthening individual and unit personal readiness by providing training and resources to the Army family.

Location: Bldg. 2380, Alabama Ave.

Phone: (337) 531-2427

Army Emergency Relief is the U.S. Army's own nonprofit organization dedicated to alleviating financial distress on the force. AER provides grants and zero-interest loans to active duty and retired Soldiers and their families. Over 4 million Soldiers supported since 1942. AER officers are conveniently located at installations around the world. Visit ArmyEmergencyRelief.org to learn more.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (866) 878-6378

The Fort Polk Financial Readiness Program offers classes on Home Buying and Insurance; Generational Wealth and Estate Planning; Debt Elimination; Investing; Student Loans; Advanced Banking; Car Buying and Insurance; Goals, Budgeting and Taxes; Increase Your Credit Score; and TSP / BRS / SBP (Thrift Savings Plan / Blended Retirement System / Survivor Benefit Plan). Unit trainings are available.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-1957

This service provides a variety of small basic kitchen and household items for temporary loan to incoming and outgoing personnel on orders. Items provided include pack and play, high chairs, folding tables and chairs, dishes, pots, pans, eating utensils, and various small electrical kitchen appliances. These items are loaned for a 30-day period. Extensions are considered on a case-by-case basis. Valid ID card holders and DoD civilians and contractors are eligible.

Location: ACS, 1591 Bell Richard Ave., Bldg. 920

Phone: (337) 531-6941