CAC/ID Card: COVID 19 UPDATES

(Please call 301-619-7311 for current operation status as it changes frequently)

Military Personnel Division (MPD): ID Cards/DEERS - appointment only; no walk-ins (exception for CAC Pin resets).

To improve health and safety precautions, touchless temperature checks will be conducted for everyone visiting MPD and the ID Card offices. 

Military Personnel Division will prioritize CAC Card renewals to the following categories: Active Duty, Dependents, DOD Civilians, DOD Contractors, CAC Pin resets. Individuals in those categories should call 301-619-7311 directly to book an appointment.

For those not in these groups that wish to enter the installation you will need to obtain a 90-day temporary pass to re-enter the installation. At Fort Detrick this is done by stopping at the vehicle inspection area at Nallin Farm Gate.  Forest Glen employees, the guards at the Brookeville Gate stand ready to assist you in the process.

Fort Detrick employees please direct questions to 301-619-0101  

Forest Glen employees please direct questions to 301-319- 5501   

ID Card Business Hours

Monday-Wednesday and Friday 8 a.m.-3:30 p.m.scr_W%20Sample%20MilCiv%20CAC.jpg

Thursday 1 p.m.-3:30 p.m.

*Closed for lunch 12-1 p.m.

 

Address

Community Support Center

1520 Freedman Drive, Rm. 121

Telephone: (301) 619-7311

 

 

 

 

 

 

 

APPOINTMENTS AVAILABLE FOR CAC/ID Cards-DEERS.
ID Cards may be renewed 90 days prior to the expiration date.

 

Please click on https://idco.dmdc.osd.mil/idco/ to schedule an appointment. For questions call (301) 619-7311.

 

MILITARY PERSONNEL IN DUTY UNIFORM (physical training uniform is not acceptable) will have priority over walk-in customers between 0800-1000 Monday, Tuesday, Wednesday, and Friday. 

Expect a longer wait time during spring break and back to school (recommend avoiding these times, if possible)

 

Homeland Security Presidential Directive-12 and Directive-Type Memorandum (DTM) 08-003 require TWO (2) valid forms of Government or Valid State Issued ID and one must contain a photo (under the age of 18 will not need to present a photo ID, but a birth certificate and social security card) All forms of identification must be valid and original or certified copy. No expired identification will be accepted when applying/issuing for an ID card. If you do not have two of these forms you will not be able to have an ID issued to you. No exceptions. Please ensure the name on your identification presented is the same on all documents and matches what is in your DEERS record.

 

**LOST/STOLEN ID CARD**

Personnel must have two (2) forms of ID (one of the forms must be a picture ID and a "Declaration of Lost or Stolen Identification Cards" signed by the Fort Detrick Provost Marshall's Office.

 

EXPIRED DOCUMENTATION

Your expired ID Card(s) cannot be used as a form of ID. However, you are required to turn in your expired ID Card prior to the re-issue of your new one.

 

 CAC RESET: INVALID PIN/BLOCKED/LOCKED

No appointment is needed for a CAC reset. If you received an error stating you have been BLOCKED or LOCKED OUT or you have an INVALID PIN error, you will be required to reset your CAC. This action will be conducted as a Walk-In Service.

 

**Acceptable Identification**

 

To get an ID card issued to you, you will "always" need 2 forms of Government or State Issued ID and one must contain a photo (Persons under the age of 18 will not need to present two forms of ID). All forms of identification must be valid. No expired identification will be accepted when applying for an ID card. The following is a list of acceptable identification. If you do not have two of any of these forms you will not be able to have an ID issued to you. No exceptions.

 

  • Social Security Card
  • New Veteran Administration ID Card with expiration date
  • U.S. Military ID Card (Valid)
  • Drivers License (Valid) or ID card issued by a state or outlying possession of the U.S. (Must contain a photo)
  • U.S. Passport (Valid)
  • U.S. Coast Guard or Merchant Mariner Card
  • Un-expired Temporary Resident Card
  • Un-expired Employment authorization Card
  • Un-expired Employment Authorization Document issued by the INS (Must contain a photo)
  • Permanent Resident Card or Alien Registration Card with photo
  • Certificate of U.S. Citizenship (Original or Certified Copy of original)
  • Certificate of Naturalization
  • Foreign Passport (Valid)
  • Un-expired Reentry Permits
  • Un-expired Refugee Permits
  • Native American Tribal Document
  • Driver's License issued by a Canadian Government authority
  • Voter’s Registration Card
  • Certificate of Abroad issued by the Department of State
  • Original or Certified copy of Birth Certificate
  • U.S. Citizen ID card
  • ID card for use of resident citizenship in the U.S.
  • Un-expired employment authorization document issued by the INS

**NOTE: FOR INITIAL ENROLLENTS IN DEERS, THE SPONSOR MUST BE PRESENT, OR A CURRENT AND VALID GENERAL OR SPECIAL POWER OF ATTORNEY MUST BE PRESENTED WITH ALL OTHER REQUIRED DOCUMENTS.

 

**SPONSOR UNAVAILABLE**

If the military sponsor is unable to accompany a family member, a valid “General” Power of Attorney or “Special” Power of Attorney (ORIGINAL OR CERTIFIED) for ID cards will allow the family member to receive an ID Card. Sponsor with valid Common Access Card (CAC) can also log on to https://idco.dmdc.osd.mil/idco to complete the DD form 1172-2.

NOTE: POA has to state ID Card Issuance/Military DEERS Update.

 

REQUIRED DOCUMENTS BY CATEGORY

 

**MILITARY PERSONNEL**

Soldier will need current/expired active duty ID card and any supporting documentation.

**RETIREE**

  • INITIAL: Retirement orders or DD Form 214 along with two (2) forms of ID and one (1) of the forms must be a picture ID (See acceptable forms of ID). Reserve/National Guard Retirees: Orders/Letter transferring to retired list and authorizing retired pay. Retirement Order removing individual from TDRL and placing on the PDRL( if applicable).
  • RENEWAL: Two (2) forms of ID and one (1) of the forms must be a picture ID (See acceptable forms of ID).

 

**DEPENDENT ID CARD RENEWAL**

The sponsor must be present to sign DD Form 1172-2 (ID Card Application) or the spouse must have a Power of Attorney to sign for the sponsor in his/her absence or the spouse must have an original DD Form 1172-2 not more than 90 days old signed by the sponsor and verified by the service member servicing ID Card Section. If the DD Form 1172-2 is not signed in the presence of the verifying official, the sponsor must sign the form in the presence of a notary. Sponsor with valid Common Access Card (CAC) can also log on to https://dmdc.osd.mil/idco to complete the DD form 1172-2.

 

**SPOUSE or CHILD UNDER 21 YRS OF AGE (INITIAL ENROLLMENT)**

Original or certified true copy (from place of origin), Birth Certificate or Certificate of Birth, social security card, Marriage Certificate/Divorce Decree (If applicable) and Valid Photo ID (aged 18 above) are required. The sponsor must be present to sign DD Form 1172-2 (ID Card Application) or the spouse must have the sponsor's Power of Attorney to sign for the sponsor in his/her absence or the spouse must have a DD Form 1172-2 not more than 90 days old signed by the sponsor and verified by the service member servicing ID Card Section. If the DD Form 1172-2 is not signed in the presence of the verifying official, the signature must be notarized

 

**CHILD BORN OUT OF WEDLOCK**

If child is born out of wedlock, the sponsor, must provide one of the following:

  1. Original court order that establishes paternity signed by a judge and the child's Birth Certificate and Social Security Card.

  2. Affidavit signed by the sponsor and mother of the child. Child's Birth Certificate and Social Security Card.

**CHILD, AGE 21-23 (Full-time Student)**

The child must be enrolled in college as a full-time student. The sponsor must present a letter from the school Registrar's office certifying that the student is enrolled full-time, to include the start date and the anticipated graduation date. The sponsor must be present to sign DD Form 1172-2 (ID Card Application) or the student/spouse must have the sponsor's Power of Attorney to sign for the sponsor in the service member absence or the student/spouse must have a DD Form 1172-2 not more than 90 days old signed by the sponsor and the service member servicing ID Card Section. If the DD Form 1172-2 is not signed in the presence of the verifying official, the sponsor must sign the form with the school letter attached in the presence of a notary. Note: Under remarks on DD Form 1172-2 must state, “Verified: Sponsor is providing over 50% support and attending accredited institution, full-time.”

 

 **TRICARE YOUNG ADULT**

Qualified, unmarried military children aged 21 to 26 and not enrolled as a full-time student will now be eligible to buy health care coverage under their parent’s Tricare Plan. Contact Humana Military at 1-800-444-5445 or www.tricare.mil for enrollment information.

 

**INCAPACITATED CHILD OVER AGE 21, PARENT/PARENT-IN-LAW DEPENDENCY (ARMY)**

Sponsor must do initial requests through their respective branch of service.

  • Two forms of Valid (Not Expired) Identification (One MUST be a photo ID.)
    Click the link for acceptable forms of Identification. Acceptable Forms of ID
  • Approved Dependency Determination from Defense Finance Accounting Services (DFAS.) NOTE: 90 days prior to the expiration date of the ID Card, a new Dependency Determination packet must be submitted to DFAS for approval.
  • Current Medical Sufficiency Statement from a Medical Treatment Facility.
  • Sponsor must be providing over 50% of support to the child.

NOTE: Medical incapacitation MUST have occurred and been documented in medical records prior to the 21st birthday. Questions concerning the Dependency packet should be directed to the Dependency Branch at DFAS by calling (888) 332-7411. Processing time may take up to 60 days once the Dependency Branch has received the packet. Name on IDs presented MUST match the name that was submitted on the Dependency Determination Packet. https://www.dfas.mil/militarymembers/SecondaryDependency/SDC.html

 

**FORMER SPOUSE (ARMY)**

  • Two forms of Valid (Not Expired) Identification (One MUST be a Photo ID). The secondary must be the SSN Card.
    Click the link for acceptable forms of ID: Acceptable Forms of ID
  • Final Divorce Decree (Original Certified Copy with File Number (For initial card only)
  • Marriage Certificate (Original Certified Copy with File Number (For initial card only)
  • DD214 (if retired) or Statement of Service (if still on Active Duty)
  • Death Certificate (Original) (If Applicable)
  •  

NOTE: All other branches of service must do initial requests through their respective branch of service. MUST be married at least 20 years and the military sponsor MUST have completed 20 years of credible service at time of divorce and time MUST overlap a minimum of 15 years to be eligible for an ID card. Upon receipt of documents, documents will be reviewed and processed accordingly.

 

**100% DISABLED VETERAN**

Requires a letter from the Veterans Administration stating service member is 100 percent disabled service-connected. The letter must state whether the Disabled American Veteran (DAV) is scheduled for future examinations and that the service member is entitled to Commissary and Post Exchange privileges. A DD Form 214, which states honorable discharged, social security card and one picture form of government or state issued ID (See acceptable forms of ID) are required to receive an ID card.

 

**CONTRACTOR**

All contractors must process through the Trusted Associate Sponsorship Systems (TASS) prior to the issuance of the CAC. The contractor's Trusted Agent (TA) or personnel staff is responsible for processing the contractor through TASS. Contractors will receive an email informing them that their applications for a CAC has been approved, then contact the ID card office to ensure the information has been updated in the DEERS system. Once verified, the contractor may go to any CAC Identification site for processing. The contractor must have two forms of government or state issued IDs and one of the forms must be a picture ID (See acceptable forms of ID). If you have questions contact the Installation Point of Contact at 301-619-6621 for assistance.

 

**LEGAL CUSTODY WARDS**

  • Court Order (Original Certified Copy with File Number) signed by a Judge awarding legal guardianship/custody to the Sponsor for at least 12 consecutive months.
  • Birth Certificate (Original Certified Copy with File Number.) (Must have at least one parent's name on it) or Hospital Proof of Birth Facts (must have File Number and is valid for 90 days from date of birth.)
  • Social Security Card, or Letter from Social Security Administration (letter must have name and Social Security Number on it.)
  • Sponsor MUST provide over 50% support to the child.
  • Ward MUST reside in the Sponsor's household.

 

 **DOD CIVILIAN EMPLOYEE (APPROPRIATED FUND)**

A record of the employee' information must be in DEERS, before the Common Access Card (CAC) can be issued. The Civilian Personnel Office creates these records when the new employees in processes. It normally takes 3-5 days before the record of the new employee appears in DEERS. Two forms of government of state issued identification and one must contain a photo (See acceptable forms of ID) and an .edu, .mil, or .gov email address. ID cards can be renewed 90 days before the card's expiration date.

 

**DOD CIVILIAN EMPLOYEE (NONAPPROPRIATED FUND)**

Employees are issued CAC based on their applications. Two forms of government or state issued IDs and one of the forms must be a picture ID (See acceptable forms of ID) and an .edu, .mil, or .gov email address are required. For renewal employees must repeat the application process not earlier than 90 days before their cards expire.

 

**IPA/NON-DOD FEDERAL EMPLOYEE**

Employees are issued CAC based on their applications. Two forms of government or state issued IDs and one of the forms must be a picture ID (See acceptable forms of ID) and military email address are required. For renewal employees must repeat the application process not earlier than 90 days before their cards expire.

 

**RETIRED DEPARTMENT OF THE ARMY CIVILIAN**

Civilian retirees must be downloaded into the DEERS system from their respective Civilian Personnel Office and (2) forms of government or state issued IDs and one of the forms must be a picture ID . ID card may be renewed up to 90 days before the expiration date.

 

PLEASE BE ADVISED THAT SOME OF THESE INFORMATION MAY CHANGE WITHOUT NOTICE. CONTACT MILITARY PERSONNEL DIVISION FOR MORE INFORMATION 1-301-619-7311