JBLM Army Military Pay Office (AMPO)
In-Processing provides services to Soldiers PCSing to JBLM
Soldiers in processing JBLM will be provided a brief on day one of their in-processing. The brief is conducted in Waller Hall at 1 p.m. Monday and Wednesday-Friday, except for DONSAs and federal holidays. The briefing will include information on entitlements that will stop upon arrival and entitlements the Soldiers are authorized while stationed at JBLM. In addition Soldiers are provide assistance with their TLE (Temporary Lodging Expenses) and travel vouchers for submission to DFAS Rome.
Soldiers may attend the brief in full or sign up to use SmartVoucher. Prior to the brief starting Soldiers are given the option to use SmartVoucher. Soldiers opting to use SmartVoucher sign in and are provided a handout to assist in the digital process to complete their in-processing.
Waller Hall Separations/Retirements
Waller Hall Separations/Retirements Service Hours: 9 a.m. to 3:30 p.m. weekdays
Contact Number: 253-966-0771
Soldiers must virtually clear by submitting the required documentation to the AMPO Separation group email:
More information about JBLM AMPO services and processes can be found in this group. Contact information for the section leads and supervisors are listed on the MilSuite home page. These numbers are for the S1 office, Commanders, 1SG and CSM, not for the S1 customers. Soldiers should be following guidance and going through their S1 office. The S1 shop can submit a pay inquiry to Processing if they are unable to answer the question.
McChord Field Finance
Military Pay Resources
More information and tools to help manage your official military pay
DFAS pays all DoD military and civilian personnel, retirees and annuitants, as well as major DoD contractors and vendors. DFAS also supports customers outside the DoD in support of electronic government initiatives. Customers include the Executive Office of the President, the Department of Energy, the Department of Veterans Affairs, the Department of Health and Human Services and the U.S. Agency for Global Media.
Financial Readiness Resources (Personal Finances)
Increase your personal financial literacy and/or receive financial assistance in times of need.
The Financial Readiness Program provides education, counseling, and support services to assist active and retired service members, their family members, and DA civilians with their personal finances. Services offered include: One-on-one and couples counseling with an accredited financial counselor, workshops on personal finance, and customized personal finance workshops for military units
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own.
Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment. AER is by appointment for intake or returns.
The Air Force Aid Society (AFAS) is the official charity of the United States Air Force
The Society supports the Air Force Mission by providing worldwide emergency financial assistance (via interest-free loans and grants) to Airmen and their eligible Family members, educational assistance programs, and offering an array of base community enhancement programs that have a positive impact on the welfare of Airmen and their Families.
The Joint Base Lewis-McChord Tax Center provides free tax services to service members, their families and retirees. The center is open from Jan. 25 to April 15, 2021. To make an appointment, call 253-967-9904/9941. The JBLM Tax Center is located across from Gray Airfield on Pierce Avenue in Building 6230.