Mission Statement

To provide and maintain excellent infrastructure and services with a customer-focused, quality-driven, and responsive team.

Customer Service
To submit a service order request: 

If you are a member of USAG Devens RFTA, Go to the Service Order Form.

If you are a USAG Devens RFTA Tenant, Email DPW or call DPW at: 978-615-6101.

Have comments or questions for DPW? We provide a forum for tenant organizations and garrison personnel to make requests, express their concerns, and obtain status updates from DPW. Meetings are currently every Tuesday morning beginning at 1000 in B666, Room 314.

Engineering and Maintenance
Content coming soon!

DPW Self-help Center:
Certain items like ice melt and shovels will available for use by tenant organizations and garrison personnel in DPW’s new Self-help Center (B666, Room 121). Item list and schedule TBD. To request that specific items be made available, call 978-615-6104.

Sustainable Devens RFTA: Click Here 
Additional information about our sustainability efforts can be found on the Sustainable USAG Devens RFTA page including the new eWaste and appliance recycling program.