GATES (ACCESS CONTROL POINTS)
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Gate 1 |
Open. Normal operating hours |
Gate 3 | Open. Normal operating hours. The Schmidmuehlen Road & Gate 3 will be closed due to training requirements from ____ (0001) until ____ (0001). |
Gate 5 | Open. Normal operating hours. |
Guest Sign-in | Non-ID cardholder guest sign-in is permitted. Be mindful of the 10 p.m. to 5 a.m. curfew (in areas over 100 cases / 100,000) FAQ: When will visitor sign-in policy change? / Answer Here. |
DIRECTORATE OF EMERGENCY SERVICES
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All military police, fire department and POND gate security guards | Open. Normal operating hours. Police administrative services open from 8 a.m. t0 11:30 a.m. & 12 p.m. to 4 p.m. |
Vehicle Registration | Open. By appointments only. Appointments must be scheduled using the Vehicle Registration Appointment Scheduler. If questions or clarification is needed, please email the office at usarmy.bavaria.id-europe.mbx.vehicle-registration@army.mil. Please review the USAG Bavaria webpage for more information. DSN 314-475-6752 or +49(0)9641-83-6752. |
Vehicle Shipping/Vehicle Processing Center (VPC) | Open. By appointment only / M - F: 8 a.m. to 4 p.m. To schedule an appointment, call DSN 314-475-7470 or +49(0)9641-926-0061 or email Grafenwoehr.VPC@ialpov.us. Visit PCS My POV ⚠ for more information. Located at Tower Barracks, Bldg. 322. |
Installation Access Control System (IACS) | Open. M - F: 8 a.m. to 11:30 a.m. & 12:30 p.m. to 4 p.m. |
CHILD AND YOUTH SERVICES | |
CDC - Child Development Center | |
Parent Central Services | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Emergency Placement Care | Open. For the most current information, visit the Hohenfels Family and MWR website. |
School Age Center | Open. For the most current information, visit the Hohenfels Family and MWR website. |
School Liaison Office | Open. For the most current information, visit the Hohenfels Family and MWR website. |
SKIES Unlimited | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Youth Center | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Youth Sports & Fitness | Open. For the most current information, visit the Hohenfels Family and MWR website. |
ARMY COMMUNITY SERVICE (ACS) | |
ACS Services | |
DIRECTORATE OF FAMILY MORALE, WELFARE & RECREATION (DFMWR) | |
Army Lodging | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Arts and Crafts Center | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Fitness Centers | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Tax Relief VAT) Office | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Bowling Center | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Auto Skills Centers | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Car Washes | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Outdoor Recreation Centers | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Library | Open. For the most current information, visit the Hohenfels Family and MWR website. |
Kids Play Zone | Closed. |
The Zone | Closed. |
BOSS Programs | Open. For the most current information, visit the Hohenfels Family and MWR website. |
DIRECTORATE OF HUMAN RESOURCES | |
Army Substance Abuse Programs (ASAP) | Open. By appointment only / M - F: 7:30 a.m. to 4:30 p.m. Some program services are modified. Drug Testing Program services: 09641-70-569-7902 Prevention Services: 09641-70-569-7904 |
Post Office | USPS Finance (Outbound Delivery): Open. Normal operating hours Official Mail: Open. Normal operating hours Community Mailroom (Inbound Pick-up): Open. Normal operating hours |
Education Centers | Open. Normal operating hours; closed on US federal holidays. Appointments only for counseling and testing services. FAST classes will resume in July. Email usarmy.bavaria.id-europe.mbx.aces@army.mil. For the most current information, follow the USAG Bavaria Education Centers Facebook page ⚠. For specific college related questions, please contact your schools directly. |
Community In-processing/out-processing | Open. Normal operating hours. |
ID Cards | Open. M - F: 8 a.m. to 11:45 a.m. & 1 p.m. to 3:30 p.m. These hours may adjust depending on number of customers, availability of staff and COVID-19 updates. If you have any questions, please contact the ID card office at DSN 314-466-2547 or +49(0)9472-83-2547. |
Military Personnel Division (MPD) | Open. Normal operating hours. Closed every Thursday from 7:30 a.m. - 12 p.m., due to mandatory training. Personnel actions are being processed remotely. For personnel action requests, please e-mail usarmy.bavaria.id-europe.list.mpd-customer-service-help-desk@army.mil. |
Retiree Services | Military retirees and annuitants seeking emergency assistance should contact the USAG Bavaria Retirement Services Office or Casualty Assistance Office. Call +49(0)162-296-0817. |
Transition Center | Open. The staff asks customers that they only proceed with chapter cases if truly necessary. It is getting extremely difficult to get flights for anyone out of country. All traffic is being pushed to the Patriot Express. |
Passport Office | Open. M - F: 8 a.m. to 12 p.m. & 12:30 p.m. to 4 p.m. Hours are subject to change based on the availability of staff and COVID-19 updates. The staff asks that only one person (per family) comes to the office for pick-up or SOFA card issuance. Please e-mail or call the passport office for SOFA card issuance requirements. If you have a life/death emergency that requires a passport, please e-mail or call the passport office to coordinate an appointment date/time by e-mailing usarmy.bavaria.id-europe.list.hohenfels-mpd-mil@army.mil or calling DSN 314-522-2734 or +49(0)9472-708-2734. |
Reassignments | Actions are being performed remotely. PCS orders are currently not being issued. All necessary report date and DEROS adjustments will be performed by HRC. WIAS Taskers are still a go. Soldiers seeking a PCS Hardship ETP need to submit their request through their unit to the 7th ATC Commander. |
Army Career and Alumni Program (ACAP) | Open. Normal operating hours. |
Finance | Open. Normal operating hours. |
Employee Assistance Provider (EAP) |
Open. Limited tele-services / M - F: 7:30 a.m. to 4:30 p.m. The EAP is available to provide short-term assistance focused on counseling sessions for non-emergency situations for our civilian workforce and family members. Call 09641-705-69-7900 or e-mail usarmy.bavaria.i-europe.list.asap-eap@army.mil.
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Soldier for Life - Transition Assistance Program | Open. By appointment only / M - F: 8 a.m. to 4:30 p.m. The SFL-TAP Center is open for all services (front desk, individual appointments and classes). To make an appointment, call the SFL-TAP Center front desk at DSN 314-476-2055 or +49(0)9662-83-2055, during regular business hours or e-mail usarmy.bavaria.id-europe.list.sfl-tap@army.mil. Transition Assistance Program: The VA office is closed for in-person appointments until further notice. But the Overseas Military Services Coordinator for Bavaria is available by e-mail and phone. To set up an appointment, or to ask questions, e-mai OMSCGER3.VBAVACO@VA.GOV. To speak with a VA representative, customers should go to the VA Contact Us page at https://iris.custhelp.va.gov/app/home for email and phone options. |
Veterans Affairs |
Open. By phone appointment only. VA Overseas Military Services Coordinators are here to continue help veterans. To set up a phone appointment or to ask questions, email OMSCGER3.VBAVACO@VA.GOV.
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LOGISTICS SERVICES | |
Installation Shuttle | Open. Normal operating hours. Easter Holiday Schedule: Community Shuttle busses will not run on Friday, 2 April 2021 (Good Friday). Normal operating hours will resume on Monday, 5 April 2021. |
Dining Facility (DFAC) | Open. Normal operating hours. Open for Soldiers and civilians. To-go meals only for Soldiers. |
German Kantine | Open. Take out only. |
Central Issue Facility (CIF) | Open. M - F: 7:45 a.m. to 3:45 p.m. |
Installation Property Book Office | Open. Normal operating hours. |
Driver’s Testing Activity | Open. Driver's Training is by appointment only. Call DSN 314-466-2808 or +49(0)9472-83-2808 |
BASOPS Maintenance | Open. M - F: 7:30 a.m. to 12 p.m. & 12:30 p.m. to 4 p.m. |
SATO Travel | Open. M - F: 9 a.m. to 4 p.m. Call CIV 09472-91110 or email HohenfelsCTO@cwtsato.com |
Patriot Express | Open. Normal operating hours. |
Vehicle Inspection |
Open. M - F: 7:30 a.m. to 11:35 a.m. & 12:30 p.m. to 3:35 p.m. |
Transportation Motor Pool (TMP) | Open. M - F: 7:30 a.m. to 4 p.m. |
Subsistence Supply Management Office (SSMO) | Open. M - F: 8 a.m. to 4 p.m. |
Personal Property Processing Office (PPPO) | Open. M - F: 8 a.m. to 3:30 p.m. |
Installation Property Book Office (IPBO) | Open. M - F: 7:30 a.m. to 4 p.m. |
OPERATIONS (S-3/5) | |
Fingerprinting | Open. By appointment only. To request an appointment for Hohenfels/HTA, call DSN 314-522-2701 or +49(0)9472-708-2701 or send an email by clicking here. Electronic prints only. No children or adult visitors accompanying the customer are permitted in the office. |
Background/Personnel Security Checks | Open. Normal operating hours. |
DIRECTORATE OF PUBLIC WORKS (DPW) | |
Housing Office | By appointment only. Please call the office for appointment requests: |
- Private Rental Housing: +49(0(9472-708-2605 | |
- Assignment and Termination: +49(0)9472-708-2705 | |
- Unaccompanied Personnel Housing (UPH) Housing: +49(0)9472-708-2509 | |
- Work Order Service Desk (Emergencies only): +49(0)9641-83-6324 | |
Work Orders | Open. Normal operating hours. Limited staff. |
Trash Removal Services | Open. Normal operating hours. |
Recycle Centers | Open. Normal operating hours. |
Environmental Division | Open. M - F: 8 a.m. to 12 p.m. Customers can also call DSN 522-2258, CIV 09472-708-2258 or the Grafenwoehr office at DSN 475-6328, CIV 09641-83-6328. |
Key Control | Open. M - F: 8 a.m. to 12 p.m. |
Self-Help | Open. M - W & F: 9 a.m. to 12 p.m. & 1 p.m. to 3:30 p.m. / Th: 1 p.m. to 6 p.m. / Sa: 9 a.m. to 12 p.m. & 1 p.m. to 3 p.m. / Closed: Sundays. |
RELIGIOUS SUPPORT OFFICE (RSO) | |
Hohenfels Chapel Services | Modified services. All other events/programs are canceled. On-duty, on-call chaplain is available. Counseling services are by appointment only. Online worship services are authorized, but contact your chaplain for details. Click here ⚠ for more information. |
SUPPORT AGENCIES | |
AAFES Main Exchange | Open. M - Sa: 10 a.m. to 5 p.m. Closed Sunday. |
AAFES Food Court and Food Trucks | Open. Normal operating hours. Take out only. |
AAFES Exchange Mall SIGA | Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: 11 a.m to 5 p.m. |
AAFES Cleaners & Alterations | Open. Tu - W & F: 11 a.m. to 4 p.m. |
AAFES Barber Shop | Open. Please call in advance to book your appointment: CIV: 09472-653. Customers for Barber Shops and Stylique Salons are required to wear FFP2 Mask or Equivalent. Barber Shop (Main): Open. M, Tu,Th & F: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 4 p.m. / Su: Closed. Barber Shop (Warrior Hill): Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: Closed. |
AAFES Stylique Salon | Open. Please call in advance to book your appointment: CIV: 09472-653. Customers for Barber Shops and Stylique Salons are required to wear FFP2 Mask or Equivalent. Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: Closed. |
AAFES PXTRA | Open. Open. M - Sa: 10 a.m. to 5 p.m. Closed Sunday. |
AAFES Launderette | Open. Normal operating hours. |
Albertshof Express | Closed. |
AAFES Express Warrior Hill | Open. M - Sa: 7 a.m. to 7 p.m. Su: 9 a.m. to 7 p.m. |
AAFES Military Clothing | Open. M - Sa: 10 a.m. to 5 p.m. Closed Sunday. |
AAFES Movie Theater | Closed until further notice. |
Enterprise Rent-A-Car | Open. M - F: 10 a.m. to 6 p.m. Closed Weekends |
Military AutoSource | Closed. |
TKS Mobile & Internet | Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: Closed |
Commissary (DeCA) | Open. Normal operating hours. |
Community Bank | Open. Normal operating hours. |
Service Credit Union | Open. Normal operating hours. We encourage all members to transact with us digitally through online banking, our mobile app, or via live 24/7 member service through our Live Chat at www.servicecu.org or call us at 00800-4728-2000. |
WIC (Women, Infants and Children) Overseas Program | Open. By phone appointments only / Tu - Th: 8 a.m. to 4:30 p.m. Limited Staff. Call +49(0)09641-70-522-4601. |
Red Cross |
Open. No walk-ins. For any inquiries from 8 a.m. to 4:30 p.m., please call a local representative at DSN 314-526-1760 or +49(0)9641-70-526-1760. For after-hours requests, call the Hero Care Center at 1-877-272-7337 or call a local office and you will be forwarded to the call center. Volunteer meetings, CPR classes, and events will be postponed until further notice. For non-urgent inquiries, email hohenfels@redcross.org.
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Legal Office |
Hohenfels Law Center Legal Assistance and Claims Office is closed for walk-in services. The Legal Assistance Office will make every effort to provide limited legal assistance via email and telephone. Urgent need legal assistance, notary, POA, affidavit, and claims services will be offered by appointment only on a case-by-case basis. In order to request notary services, limited legal assistance, or emergency legal or claims services please email usarmy.bavaria.7atc.list.hohenfels-legal-assistance@army.mil or call DSN 314-522-5565 or +49(0)9472-708-5565 during duty hours.
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Customs Office | Open. Limited staff / M - F: 8 a.m. to 4 p.m. For more information, call DSN 314-522-3376 or +49(0)9472-708-3376. |
DoDEA Schools | Open. To learn more about DoDEA Schools, click HERE. |