Grafenwoehr (Tower Barracks) / VILSECK (Rose BArracks)

Government Housing Repair

For on-post housing and government-leased housing repairs.

  • Location: Tower Barracks, Bldg. 244
  • Phone: DSN 475-6324, CIV 09641-83-6324
  • Email

Download the Work Order Request Form and email it to usarmy.bavaria.imcom-europe.mbx.dpw-hsg-leased-housing@mail.mil.

Form not loading? Email the below information:

  • Sponsor's Rank & Name
  • Address (Not CMR)
  • Your Phone Number
  • Your Email Address
  • Description of problem and location
  • Unit/Organization
  • Building Number
  • Preferred Date #1 and #2
  • Preferred time: morning or afternoon

*Please note that we will try to accommodate the preferred appointment dates and time, but it may not always be available. Appointments are only set once you receive confirmation by e-mail(preferred) or phone*

Appliance Repairs

For on-post housing and government-leased housing appliance repair.

  • Location: Tower Barracks, Bldg. 244
  • Phone: DSN 475-6324, CIV 09641-83-6324

Complete the work order appliances request form and email to usarmy.bavaria.imcom-europe.mbx.dpw-hsg-appliances@mail.mil.

Ensure you include the following:

  • Description of problem
  • Name
  • Unit/Organization
  • Building Number
  • Your Phone Number
  • Your Email Address

Furniture Turn-In

Not for requests for exchange or issue (go to Tower Barracks, Bldg. 244, in Grafenwoehr, to request furniture issue or turn-in). Not for appliance requests.

  • Location: CFMO, Eschenbach
  • Email

Tower Barracks Service Orders

For on-post office and installation support. This is NOT for housing work orders.

  • Location: Tower Barracks, Bldg. 329
  • Phone: DSN 475-6324, CIV 09641-83-6324

Submit your request to usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@mail.mil.

Ensure you include the following:

  • Description of problem
  • Name
  • Unit/Organization
  • Building Number
  • Your Phone Number
  • Your Email Address

Rose Barracks Service Orders

For on-post office and installation support. This is NOT for housing work orders.

  • Location: Rose Barracks, Bldg. 140
  • Phone: DSN 475-6324, CIV 09641-83-6324

Submit your request to usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@mail.mil.

Ensure you include the following:

  • Description of problem
  • Name
  • Unit/Organization
  • Building Number
  • Your Phone Number
  • Your Email Address

Hohenfels

Service Orders

  • ON-POST
  • Location: Hohenfels, Bldg. 37
  • Phone: DSN 475-6324, CIV 09641-83-6324
  • OFF-POST
  • Location: Hohenfels, Bldg. 85
  • Phone: DSN 475-6324, CIV 09641-83-6324

Email usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@mail.mil.

When calling or emailing, ensure you provide the following:

  • Description of problem
  • Name
  • Unit/Organization
  • Building Number
  • Your Phone Number
  • Your Email Address

Appliance Repairs

For on-post housing and government-leased housing appliance repair.

  • Location: Tower Barracks, Bldg. 244
  • Phone: DSN 475-6324, CIV 09641-83-6324

Complete the work order appliances request form and email to usarmy.bavaria.imcom-europe.mbx.dpw-hsg-appliances@mail.mil.

Ensure you include the following:

  • Description of problem
  • Name
  • Unit/Organization
  • Building Number
  • Your Phone Number
  • Your Email Address

Garmisch               

Service Orders

  • Location: Artillery Kaserne, Bldg. 203
  • Phone: DSN 475-6324, CIV 09641-83-6324

Download and fill out the Garmisch Service Order Request Form and email to usarmy.garmisch.imcom-europe.list.garmisch-service-orde@mail.mil.

Appliance Repairs

  • Location: Artillery Kaserne, Bldg. 203
  • Phone: DSN 475-6324, CIV 09641-83-6324
  • Emergency Work Orders (After Hours): DSN 440-3801/3827, CIV 08821-750-3801/3827

> Have concerns? Contact the Housing Hotline at DSN 314-475-6324, CIV 09641-83-6324.

> How to submit a service order

Submit a service order for broken or failed equipment on-post. You can visit us, call us or submit online. You'll need to provide us with contact information, organization, building number and equipment details.
 

> Check the status of your work order (PDF opens in new window)

Updates posted weekly. If your work order service number is not listed or you do not know your service number, please contact DSN 314-475-6324, CIV 09641-83-6324.
 

Understanding Routine vs. Emergency Work Orders 

> Housing How-To Video Series

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