GATES (ACCESS CONTROL POINTS)
Tower Barracks Gate 1 Open. Normal operating hours
Tower Barracks Gate 3 Open. Normal operating hours 
Tower Barracks Gate 6 Open. Normal operating hours
Tower Barracks Gate 9 Open. Normal operating hours
Tower Barracks Gate 20 Open. Normal operating hours
Rose Barracks Gate 1 Open. Normal operating hours
Rose Barracks Gate 4 Open. Normal business hours
Rose Barracks Gate 5 Open. Normal business hours
Guest Sign-in Non-ID cardholder guest sign-in is permitted. Be mindful of the 10 p.m. to 5 a.m. curfew (in areas over 100 cases / 100,000)
FAQ: When will visitor sign-in policy change? /
Answer Here.
DIRECTORATE OF EMERGENCY SERVICES 
Emergency Services Fire & Emergency Services - Law Enforcement Open. Normal operating hours. 
Police administrative services at Rose Barracks are by appointment only. To schedule an appointment, call DSN: 314-476-1580 or CIV: +49(0)9662-83-1580
Fire Prevention & Inspections Open. By appointments only.
Installation Access Control System (IACS) - Tower Barracks Open. Normal operating hours. M - F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Closed US federal holidays
DSN: 526-4422/4421 or CIV: +49(0)9641-70-526-4422/4421
Installation Access Control System (IACS) - Rose Barracks Open. Normal operating hours. M - F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Closed US federal holidays
DSN: 476-4319 or CIV: +49(0)96662-83-4319
Physical Security Services (Inspection & ESS Support) Open. By appointments only. Email usarmy.bavaria.id-europe.list.des-physec@mail.mil
Vehicle Registration Open. Normal operating hours. Walk-in services are offered on Wednesday. Appointments can be scheduled thru the work week.​​​​Appointments must be scheduled using the Vehicle Registration Appointment Scheduler. If questions or clarification is needed, please email the office at usarmy.bavaria.id-europe.mbx.vehicle-registration@mail.mil.
CHILD, YOUTH AND SCHOOL SERVICES 
CDC - Child Development Center Open. Available for mission essential care. For the most current info, visit Grafenwoehr Family and MWR
Parent Central Services Open. By appointments only. For the most current info, visit Grafenwoehr Family and MWR
School Age Center Open. Available for mission essential care. For the most current info, visit Grafenwoehr Family and MWR
SKIES Unlimited Open. For the most current info, visit Grafenwoehr Family and MWR
SLO - School Liaison Officer Open. For the most current info, visit Grafenwoehr Family and MWR
Youth Centers Open. For the most current info, visit Grafenwoehr Family and MWR
Youth Sports & Fitness Open. By phone or email only. No walk-ins. For the most current info, visit Grafenwoehr Family and MWR
DoDEA School Open. To learn more about DoDEA Schools & Health Protection Conditions (HPCON), click HERE.
ARMY COMMUNITY SERVICE (ACS)
ACS Services Open. All classes and trainings require prior registration. For the most current info, visit Grafenwoehr Family and MWR
DIRECTORATE OF FAMILY MORALE, WELFARE & RECREATION (DFMWR) 
Army Lodging Open. Normal operating hours. For the most current info, visit Grafenwoehr Family and MWR
Arts and Crafts Open. Normal operating hours. For the most current info, visit Grafenwoehr Family and MWR
Auto Skills Centers Open. Normal operating hours. For the most current info, visit Grafenwoehr Family and MWR
Better Opportunities for Single Soldiers (BOSS) Open. Normal operating hours. For the most current info, visit Grafenwoehr Family and MWR
Bowling Center Open. Normal operating hours. 

Bowling Center Tower Barracks - Click
HERE for more information.
Bowling Center Rose Barracks - Click
HERE for more information.
Car Washes Open. Hand-held car wash open 24/7 (unless curfew is in effect).
Fitness Centers Open. Normal operating hours with closures for cleanings. For COVID-19 guidelines, visit Grafenwoehr Family and MWR
Only for US I.D. card holders (12+ years or older), Bundeswehr personnel and vaccinated host nation employees
 (registered in the RecTrac system). Facility maximum capacity is 125.
  • 12-15 year olds only with direct adult/parent supervision
  • 12-18 year olds must obtain authorization by attending facility orientation provided by designated Fitness Center Personnel by appointment only
Physical Fitness Center (Tower Barracks) - Click HERE for more information.
Jesse L. Williams Fitness Center (Rose Barracks) - Click
HERE for more information.

Closed. Memorial Fitness Center and 24/7 Gym (Tower Barracks Field House Gym)
Human Resources (NAF) Open. By appointment only. No walk-ins. For the most current information, visit the Grafenwoehr Family and MWR
LC Diner - Library Cafe Diner Open. Normal operating hours for breakfast and lunch. For the most current information, visit the Grafenwoehr Family and MWR
Libraries Open. Normal operating hours. For the most current information, visit the Grafenwoehr Family and MWR

• Patrons must sanitize their hands and sign-in upon entering the buildings.
• Public computers can reactivated, but only half of the computers will be available for use.


The Tower Barracks Library will be closed from Oct. 11 to Nov. 30 as it transitions to its new location in Bldg. 607 (former Arts and Crafts Center). This facility will re-open to the community on Dec. 1, 2021. Please note, all due dates for checked-out library materials have been automatically extended to Dec. 12, 2021. Outside drop boxes will not be available on Tower Barracks; however items may be returned to the Rose Barracks Library. For services during this time to include clearing, the Rose Barracks Library is open M - F: 11 a.m. to 6 p.m. 
NOTE: Due to the library move Tower Barracks patrons will not be able to request any items from other libraries until Dec. 1, 2021.

Outdoor Recreation Center Open. Reservations required for: Rentals, bike maintenance, climbing hall, disc golf, boating/stand-up paddleboarding, high ropes course, paintball events, archery, fishing permits, ranges and adventure activities

Warrior Adventure Quest - Limited to Active Duty Military only

For the most current information, visit the Grafenwoehr Family and MWR
Tax Relief (VAT) Office Open. Normal operating hours. For services, it is highly recommended to:
VAT: Order forms online to avoid waiting.
UTAP: Email your information or call for an appointment.

For the most current information, visit the Grafenwoehr Family and MWR
Warrior Zones Open. Limited to Active Duty Military only. Click HERE for more information.
Zone Café - Rose Barracks Open. Normal operating hours. For the most current information, visit the Grafenwoehr Family and MWR
Zone Sports Bar Closed. For the most current information, visit the Grafenwoehr Family and MWR
DIRECTORATE OF HUMAN RESOURCES 
Army Substance Abuse Programs (ASAP) CR2C – Services will be virtual.
  Drug Testing Program  – By appointment only and IAW with RMP.
  Employee Assistance Program – By appointment only and IAW with RMP. Virtual will be utilized mostly. Limited service. The EAP is available to provide short-term assistance focused on counseling sessions for non-emergency situations for our civilian workforce and family members. Call CIV: +49(0)9641-705-69-7900 or email usarmy.bavaria.i-europe.list.asap-eap@mail.mil from M - F: 7:30 a.m. to 4:30 p.m.
  Risk Reduction Program – By appointment only. Most services will still be provided but facilitation of Unit Risk Inventories will be impacted. Virtual will be utilized mostly.
  Substance Abuse Program – By appointment only. Most services will continue to be provided. Routine class sizes and annual training for Soldiers/Civilians will be limited to small groups in IAW RMPs.
  Suicide Prevention Program – By appointment only. Most services will continue to be provided. Routine class sizes & annual training for Soldiers/Civilians will be limited to small groups in IAW RMPs.
Education Centers Open. Normal operating hours. Appointments only for counseling and testing services. Email usarmy.bavaria.id-europe.mbx.aces@mail.mil. For the most current information, follow the USAG Bavaria Education Centers Facebook page . For specific college related questions, please contact your schools directly. 
Finance Military Pay services are by appointment or email submission only. Call DSN: 314-526-4612 or CIV: +49(0)9641-70-4612. To submit documents for a pay inquiry or to make a Disbursing or Cashier appointment, email usarmy.bavaria.16-sust-bde.list.a106fmsu-graf-finance-customer-s@mail.mil.
Post Offices USPS Finance (Outbound Delivery): Open. Normal operating hours
Official Mail: Open. Normal operating hours
Community Mailroom (Inbound Pick-up):
Open. Normal operating hours
Casualty Manager

Open. M - W, & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed US federal holidays.
For casualty assistance, please call DSN: 526-4474 or CIV: +49(0)
9641-70-526-4474 or email usarmy.bavaria.id-europe.list.casualty-office@army.mil.

For emergencies outside of office hours, please call CIV:
+49(0)162-296-0817

Customer Service Desk Open. M - W, & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed US federal holidays.
MPD Helpdesk at DSN: 526-4482 or CIV: +49(0)9641-70-526-4482
DHR Fingerprint Office Open. By appointment only / Tu & Th: 8:30 a.m. to 11:30 a.m / W: 1 p.m. to 3:30 p.m. / Closed the last Thursday of each month and US federal holidays. Only ONE person allowed in the office at a time. To schedule an appointment for Grafenwoehr/Tower Barracks, please click here.
ID Cards

Open. M - F: 8 a.m. to 11:45 a.m. & 1 p.m. to 15:45 p.m. / Closed US federal holidays and the morning of the last Thursday of each month.

Walk-ins ONLY for the following : CAC pin resets, in / out-processing that DOES NOT require ID card issuance, DEERS enrollments / updates, and lost / stolen IDs. Walk-in availabilities are subject to staff and workstation availability.

Appointments REQUIRED for CAC / ID card issuance. Appointments are scheduled on a weekly basis with appointments opening on the last duty day of the week for the following week. To schedule an appointment, please call DSN: 526-4410/4411 or CIV: +49(0)9641-70-526-4410/4411. If you cannot reach a staff member via the phone for an appointment, please email
usarmy.bavaria.id-europe.list.id-cards@army.mil. Emails will be answered within 48 business hours of receipt. Only ONE person per workstation will be allowed in the office at a time. 
In-processing/out-processing Open. M - W & F:  8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. In-processing for new arrivals will begin once the SM has completed the mandated quarantine period as established by Host Nation laws and Garrison policy. NO appointments should be scheduled, to include HHG delivery, during the mandated quarantine period. Clearing papers can be picked up during the hours of operation. For further information or questions, please call DSN: 526-4478/4479/4480/4481 or CIV: +49(0)9641-70-526-4478/4479/4480/4481. Only ONE person will be allowed at each in / out-processing window at a time.
Multipurpose Center (MPR, Rose Barracks, Bldg. 134) Open. M - F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. For usage, please call DSN: 599-7060 or CIV: +49(0)9641-8370-599-7060
Passport Office Open. M - W, & F: 8 a.m. to 11:30 a.m. & 1 p.m. to 3:30 p.m. / Closed Thursdays and US federal holidays.

Walk-ins ONLY for the following: passport pick-up, SOFA card issuance, in / out-processing.

Appointments REQUIRED to submit passport applications / reports of birth abroad. To schedule an appointment or for questions, email: usarmy.bavaria.imcom-europe.mbx.dhr-mpd-passports@mail.mil. Only ONE person per workstation will be allowed in the office at a time.
Personnel Actions Open. M - W, & F: 8 a.m to 12 p.m. & 1 p.m. to 4 p.m / Th: 1 p.m. to 4 p.m. / Closed US federal holidays. Service conducted electronically via the S1 to the actions section. Civilians needing assistance and SMs with an emergency the S1 cannot assist with, send an email to : usarmy.bavaria.id-europe.mbx.mpd-pers-action@mail.mil. 
Reassignments Open. M, T & F:  8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed on Wednesdays for CAP cycle and US federal holidays. Conducted electronically via the S1 to the reassignment section. If you have an emergency that your S1 cannot assist you with, send an email to usarmy.bavaria.id-europe.mbx.dhr-mpd-reassignments@mail.mil. 
Retiree Services Open. M - W & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. - 4 p.m. / Closed US federal holidays.Military retirees and annuitants seeking assistance, please call DSN: 526-4430 or CIV: +49(0)9641-70-526-4430 or email usarmy.bavaria.id-europe.list.rso@army.mil.
Transition Center Open. Walk-ins accepted. M - W, & F: 9 a.m. to 12 p.m. & 1 p.m. to 3:30 p.m. / Th: 1 p.m. to 3:30 p.m. / Closed US federal holidays. Service is provided for ETS, retirement, medical, UQR, and chapters. Please call DSN: 526-4458/4459/4456/4457 or CIV: +49(0)9641-70-526-4458/4459/4456/4457 for additional information. 
Veterans Affairs VA Overseas Military Services Coordinators are here to continue help veterans. To set up a phone appointment or to ask questions, email OMSCGER3.VBAVACO@VA.GOV.
LOGISTICS SERVICES  
BASOPS Maintenance Open M - F: 7:15 a.m. to 12 p.m. & 12:45 p.m. to 4 p.m. 
Background/Personnel Security Checks Open. By appointment only. Normal operating hours.
Central Issue Facility (CIF) Open. Normal operating hours. Walk-ins Tu - W: 7:45 a.m. to 11:45 a.m. Call DSN: 476-2376
Dining Facility (DFAC) - Tower Barracks Open. Normal operating hours. Meal card holders may dine-in. All others, takeout only. 
Dining Facility (DFAC) - Rose Barracks Open. Normal operating hours. Meal card holders may dine-in. All others, takeout only. 
Dining Facility (DFAC) - CSM  L.T. Hickey

Open. Normal operating hours. Meal card holders may dine-in. All others, takeout only. 

Driver’s Testing Activity Open. By appointment only. Call DSN: 314-475-8187/8240/8243/8120 or  CIV +49(0)9641-83-8187/8240/8243/8120
German Kantine Open. Take out only.
Installation Property Book Office (IPBO) Open. M - F: 7:30 a.m. to 12 p.m. & 12:30 p.m. to 4 p.m.
Installation Shuttle Open. Normal operating hours.
Patriot Express For most up to date information: https://www.Ramstein.af.mil/Contact/Ramstein-AB-Passenger-Terminal
SATO Travel

Open. By appointment. Please call to schedule an appointment.

Commercial Travel Office CWTSatoTravel (Tower Barracks | Bldg. 244 | Rm. 122)
DSN 314-526-4438 / CIV +49(0)9641-92120
For official travel inquiries, email 
grafenwoehrcto@cwtsato.com
Hours of Operation: M - F: 8 a.m. to 4 p.m. / Closed on German and American Holidays

Commercial Travel Office CWTSatoTravel (Rose Barracks | Bldg. 215 | Rm. 122)
DSN 476-2634 / CIV +49(0)9662-4112110
For official travel inquiries, email 
vilseckcto@cwtsato.com
Hours of Operation: M - F: 9 a.m. to 4 p.m. / Closed on German and American Holidays

Vehicle Inspection Open M - F: 7:15 a.m. to 11:35 a.m. & 12:45 p.m. to 3:35 p.m. / DSN: 475-5045 or CIV: +49(0)9641-83-5045
Vehicle Shipping/Vehicle Processing Center (VPC) Open. By appointment only. M - F: 8 a.m. to 4 p.m. To schedule an appointment, call DSN: 475-7470 or CIV: +49(0)9641-926-0061 or email Grafenwoehr.VPC@ialpov.us. Visit PCS My POV for more information. 
OPERATIONS (S-3/5) 
Fingerprinting Open. By appointment only. For specific appointment instructions, please click here.
DIRECTORATE OF PUBLIC WORKS (DPW)  
DPW Call Center Open. 24/7. DSN: 526-4379 CIV: +49(0)9641-70-526-4379 or email usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@mail.mil
Housing Office Open. No walk-ins. Normal operating hours. M - F: 8 a.m. to 11:30 a.m. & 12:30 p.m. to 3:30 p.m. DSN: 526-4347 or CIV: +49(0)9641-70-526-4347
Work Orders Open. No walk-ins. Normal operating hours. Emergency, LHS, Priority 1 Services only. DSN: 526-4379. CIV: +49(0)9641-70-526-4379 or email usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@mail.mil
Trash Removal Services Open. Normal operating hours.
Recycle Centers Tower Barracks Recycling Center: M - F: 11:30 a.m. to 6 p.m. / Sa: 8:30 a.m. to 2 p.m. 
  Centralized Recycling Cente: *M - F* : 8 a.m. to 12 p.m. & 12:30 p.m. to 3:30 p.m. *Closed Wednesday afternoon*
  Vilseck Recycling Center: Tu & Th: 11 a.m. to  4 p.m. / Sa: 10 a.m. to 3 p.m.
Self Help (Grafenwoehr & Vilseck) Open. M - W: 9 a.m. to 3.45 p.m. / Th: 10 a.m. to 4:45 p.m. / Closed on weekends. Only two customers at a time. Call DSN:475-6331 or CIV: +49(0)9641-83-6331
Environmental Division Open. No walk-ins. M - F: 8 a.m. to 12 p.m. DSN: 522-2258 or CIV +49(0)9472-708-2258 / DSN: 475-6328 or CIV: +49(0)9641-83-6328
RELIGIOUS SUPPORT OFFICE (RSO)  
Netzaberg Chapel Services Open. Modified services. All other events/programs are online. On-duty, on-call chaplain is available. Counseling services are by appointment only.
Tower Barracks Chapel Services Open. Modified services. All other events/programs are online. On-duty, on-call chaplain is available. Counseling services are by appointment only.
Rose Barracks Chapel Open. Modified services. All other events/programs are online. On-duty, on-call chaplain is available. Counseling services are by appointment only.
SUPPORT AGENCIES  
AAFES Main Exchange - Tower Barracks Open. Normal operating hours. M - Sa: 9 a.m. to 8 p.m. / Su: 10 a.m. to 6 p.m.
AAFES Pxtra/Furniture Store - Rose Barracks Open. Normal operating hours. M - Sa: 10 a.m. to 7:30 p.m. / Su: 11 a.m. to 6 p.m.
AAFES Express (Gas Station) - Tower Barracks Open. M - Su: 5 a.m. to 9 p.m.
AAFES Express (Gas Station) - Rose Barracks Open. M - Sa: 6 a.m. to 9 p.m. / Su: 8 a.m. to 9 p.m.
  Open. M - Sa: 10 a.m. to 6 p.m. / Su: 11 a.m. to 2 p.m.
AAFES Movie Theater - Tower Barracks | Rose Barracks Open. Normal operating hours.
AAFES Food Court and Food Trucks (Grafenwoehr) All food court and food trucks: Normal operating hours (takeout only). 
Food Court: M - Sa: 7:30 a.m.
to 8 p.m. / Su: 11 a.m. to 6 p.m. 
AAFES Food Court and Food Trucks (Vilseck) All food court and food trucks: Normal operating hours (takeout only). 
Food Court: M - Sa: 8 a.m. to 7 p.m. / Su: 11 a.m. to 6 p.m. 
AAFES Concessions (Grafenwoehr) Optical Shop: Open. M - Sa: 10 a.m. to 7 p.m. / Closed: Su
Appointments available at CIV: +49(0)9641-924-596
  Enterprise Rent-a-car: Open. M - F: 9 a.m. to 6 p.m. / Sa: 10 a.m. to 4 p.m. / Closed: Su / CIV: +49(0)9641-1503
  AAFES SIGA: Open. M - F: 11 a.m. to 3 p.m. / Closed: Sa - Su
  Military Gear Center: Open. M, W & F: 10 a.m. to 6 p.m. / Sa: 11 a.m. to 5 p.m. / Closed: Su, Tu & Th
  The Cleaners: Open. M - F: 10 a.m. to 7 p.m. / Sa: 10 a.m. to 5 p.m. / Closed: Su
  Alterations: Open. M - F: 10 a.m. to 7 p.m. / Sa: 10 a.m. to 5 p.m. / Closed: Su
  AAFES AutoCare: Open. M - F: 10 a.m. to 5 p.m. / Closed: Sa - Su
  TKS: Open. M - Sa: 10 a.m. to 6 p.m. / Closed: Su
  Military Auto Source (MAS): Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: 11 a.m. to 5 p.m.
  Kaethe Wohlfahrt: Open. Tu, Th & Sa: 11 a.m. to 6 p.m. / Closed: M, W, F & Su 
  KICKZ.COM: Open. M - Sa: 10 a.m. to 7:30 p.m. / Su: 11 a.m. to 5 p.m.
  All other concessions: Closed. Effective 16 Dec. 2020
AAFES Concessions (Vilseck) Enterprise Rent-a-car: Open.. M - F: 9 a.m. to 6 p.m. / Sa: 10 a.m. to 4 p.m. / Closed: Su / CIV: +49(0)9641-1503
 

The Cleaners: Open. M, W & F: 11 a.m. to 5 p.m. / Closed all other days. Call CIV: +49(0)151-4080-9010

  The Stripes (Alterations): Open. M - F: 11 a.m. to 5 p.m. / Closed: Sa - Su. Call CIV: +49(0)151-4080-9010
  Military Gear Center: Open. M, W & F: 10 a.m. to 6 p.m. / Closed: Sa - Su, Tu & Th
 

AAFES SIGA: Open. M, W & F: 11 a.m. to 4 p.m. / Closed: Sa - Su

  Computer Repair: Open. M - F: 12 p.m. to 6 p.m. / Closed: Sa - Su
  TKS: Open. M - F: 10 a.m. to 6 p.m. / Closed: Sa - Su
  Military Auto Source (MAS): Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: 11 a.m. to 5 p.m.
  Wigs & More: Open. M - Sa: 11 a.m. to 6 p.m. / Closed: Su
All other concessions: Closed. Effective 16 Dec. 2020
AAFES Barbershops & Salons (Grafenwoehr) Open. By appointment only.
 

Barber Shop (Graf): M - F: 10 a.m. to 7 p.m. / Sa: 9 a.m. to 6 p.m. / Su: Closed. Call for appointment CIV: +49(0)160-96911274
Stylique Salon (Graf): M - F: 10 a.m. to 7 p.m. / Sa: 9 a.m. to 6 p.m. / Su: Closed. Call for appointment CIV:
+49(0)9641-9268799

AAFES Barbershops & Salons (Vilseck) Open. By appointment only.

Roving Barber Shop (Vilseck): Mon: 10 a.m. to 6 p.m. / Tu - Th: 2 p.m. to 6 p.m. / Sa: 2 p.m. to 6 p.m. / Fr & Su: Closed
Barber Shop (Main): M - Sa: 10 a.m. to 6 p.m. / Su: Closed. Call for appointment CIV:
+49(0)9662-9789
Barber Shop (Langenbruck): M - F: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 5 p.m. / Su: Closed.
Stylique Salon (Vilseck): Tu & Th: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 5 p.m. / M, W & Su: Closed. Call for appointment CIV:
+49(0)9662-8043
Day Spa Open. By appointments only. Call CIV: +49(0)160-96911274
W - Sa: 10 a.m. to 6 p.m. / Closed: Su - Tu
Military Clothing

Open. Normal operating hours

Grafenwoehr: M - F: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 5 p.m.

Rose Barracks: M - F: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 4 p.m.  

Community Bank (Grafenwoehr) Open. Normal operating hours. M - W,F: 9 a.m. to 4 p.m. / Th: 10 a.m. to 5 p.m. CIV: +49(0)9641-92240
Community Bank (Vilseck) Open. Normal operating hours. M - W,F: 9 a.m. to 4 p.m. / Th: 10 a.m. to 5 p.m. CIV: +49(0)9662-8791
Service Credit Union (Grafenwoehr) Open. Normal operating hours. M - F: 9 a.m. to 5 p.m. / Sa 10 a.m. to 2 p.m. CIV: +49(0)9641-926-790
Service Credit Union (Vilseck) Open. Normal operating hours. M - F: 9 a.m. to 5 p.m. CIV: +49(0)9662-700-280
Commissary (DeCA) Grafenwoehr: Open. Early Bird hours have been reinstated. 
DSN: 475-9402 or CIV:
+49(0)9641-83-9402
https://www.commissaries.com/shopping/store-locations/grafenwoehr 


Vilseck: Open. Early Bird hours have been reinstated.
DSN: 476-2428 or CIV:
+49(0)9662-83-2428
https://www.commissaries.com/shopping/store-locations/vilseck
AAFES Launderette - Tower Barracks | Rose Barracks Open. 24/7
Red Cross Open. No walk-ins. M - F: 8 a.m. to 4:30 p.m. Call DSN: 314-526-1760 or CIV: +49(0)9641-70-526-1760
For after-hours requests, call the Hero Care Center at 1-877-272-7337 or call a local office and you will be forwarded to the call center. Volunteer meetings, CPR classes, and events will be postponed until further notice. For non-urgent inquiries, email grafenwoehr@redcross.org or vilseck@redcross.org. 
BCSC Thrift Shop Closed.
USO - Grafenwoehr Open. Normal operating hours. 
USO - Camp Aachen Open. Normal operating hours. 
Vet Clinics Open. Normal operating hours. 
Legal Office Open. No walk-ins. The legal office will make every effort to provide limited legal assistance via email and telephone. Urgent need notary, power of attorney, and affidavit services will be offered by appointment only on a case-by-case basis.
Grafenwoehr: DSN: 569-0521 or CIV:
+49(0)9641-70-569-0521
Vilseck: DSN: 599-7708 or CIV:
+49(0)9641-70-599-7708
Customs Office Open. Normal operating hours. 
WIC (Women, Infants and Children) Overseas Program Open. Walk-ins allowed for dropping off paperwork and collecting checks. All other business, questions and comments require a phone appointment. 
M - F: 8 a.m. to 12 p.m. & 12:30 p.m. to 4:30 p.m. / Limited staff.

Grafenwoehr WIC Overseas: CIV +49(0)09641-83-6821
Vilseck WIC Overseas: CIV +49(0)9662-83-3790