|GATES (ACCESS CONTROL POINTS)|
|Artillery Kaserne Main Gate||Open. Normal operating hours.|
|Sheridan Barracks Main Gate||Open. Normal operating hours.|
|Sheridan Barracks Pedestrian Gate||Open. Normal operating hours.|
|Guest Sign-In||Non-ID cardholder guest sign-in is permitted. Be mindful of the 10 p.m. to 5 a.m. curfew (in areas over 100 cases / 100,000)
FAQ: When will visitor sign-in policy change? / Answer Here.
|DIRECTORATE OF EMERGENCY SERVICES|
|All military police, fire department and POND gate security guards||Open. Normal operating hours.|
Open. By appointments only. Appointments must be scheduled using the Vehicle Registration Appointment Scheduler. If questions or clarification is needed, please email the office at firstname.lastname@example.org.
|Installation Access Control System (IACS)||Open. Normal operating hours.|
|CHILD, YOUTH AND SCHOOL SERVICES|
|Child Development Center (childcare)||Open. Available for mission essential care.|
|School Age Center||Open. Available for mission essential care.|
|Parent Central Services||Open. By appointment only.|
|Emergency Placement Care||For the most current information, visit the Garmisch Family and MWR website.|
|School Liaison Office||For the most current information, visit the Garmisch Family and MWR website.|
|SKIES Unlimited||Closed. |
|CYS Sports and Fitness||Closed.|
|ARMY COMMUNITY SERVICE (ACS)|
|ACS Services||Open. Services are by appointment only, with the exception of check in/out of loan closet items and in/out processing.
All classes and trainings will be virtual.
Garmsich services include: Information and Referral Services, In/Out Processing and Lending Closet. Army Emergency Relief (AER) and Family Advocacy Program (FAP) are directed to Rose Barracks for support. Military and Family Life Counselors (MFLCs) are available for virtual telehealth.
For the most current information, visit the Garmisch Family and MWR website.
|DIRECTORATE OF FAMILY MORALE, WELFARE & RECREATION (DFMWR)|
|Army Lodging||Open. Official travel only.|
|Fitness Centers||Open for U.S. ID card holders and Bundeswehr personnel only.
For the most current information, visit the Garmisch Family and MWR website.
|Tax Relief (VAT) Office||Open. By appointment only. To schedule either a VAT or UTAP appointment via e-mail, visit the Garmisch Family and MWR website.|
|Library||Open. Materials can be requested online for curbside pick-up.|
|DIRECTORATE OF HUMAN RESOURCES|
|Army Substance Abuse Programs (ASAP)||Please call in advance.|
|Community Mailrooms (CMR)||Open. M, W & Th: 10 a.m. to 5 p.m. / Tu & F: 2 p.m. to 5 p.m.|
Open. By appointment only / M - F: 4 p.m. to 5 p.m. Closed on US federal and some training holidays. Appointment based counseling offered both face-to-face and virtually. For more information, or to schedule an appointment, e-mail your servicing Education Center / College office at email@example.com or call 08821-750-3560. For the most current information, follow the USAG Bavaria Education Centers Facebook page ⚠.
|Community In-processing/out-processing||In-processing for new arrivals will begin once the SM has completed the mandated quarantine period as established by Host Nation laws and Garrison policy. NO appointments should be scheduled, to include HHG delivery, during the mandated quarantine period. Clearing papers can be picked up during the hours of operation.
Open. M - F: 8 a.m. to 11:30 a.m. & 1 p.m. to 4 p.m. Closed on US federal holidays. For further information or questions, please call DSN 440-3345, CIV 08821-750-3345. Only ONE person will be allowed at each in / out-processing window at a time.
Open. M - F: 8 a.m. to 11:30 a.m & 1 p.m. to 4 p.m. The last customer for the day will be seen at 3:30 p.m. These hours may adjust depending on the number of customers, availability of staff and COVID-19 updates. Ration cards and privilege cards can be picked up in this office as well. Due to social distancing policies in place, only one customer will be allowed at a workstation at one time. For staff and customer protection, no children are allowed in the office. If you have no other alternative but to bring your child, you must control your child. If you have any questions, please contact the ID card office at DSN 314-440-3737/3345 or +49(0)8821-750-3737/3345. ID/DEERS transactions are conducted in building 203, room 108 on Artillery Kaserne.
|Military Personnel Division (MPD)||Open. Normal operating hours.|
|Retiree Services||Military retirees and annuitants seeking emergency assistance should contact the USAG Bavaria Retirement Services Office or Casualty Assistance Office. Call +49(0)162-296-0817.|
|Transition Center||Open. Walk-ins accepted. M, W, & F: 9 a.m. to 12 p.m. & 1 p.m. to 3:30 p.m. / Th: 1 p.m. to 3:30 p.m. Closed US federal holidays. Service is provided for ETS, retirement, medical, UQR, and chapters.|
|Passport Office||Open. M - F: 8 a.m. to 11:30 a.m. & 1 p.m. to 4 p.m. Hours are subject to change based on availability of staff and COVID-19 updates. The passport office is currently open for tourist passports, official/no-fee passports, reports of birth abroad, passport pick-ups and SOFA card issuance and other general information. The staff asks that only one person, per family, can come to the office for pick-up or SOFA card issuance (please email the passport office for SOFA card issuance requirements). The passport office is located in building 203, room 105 on Artillery Kaserne.|
|Army Career and Alumni Program (ACAP)||Normal operating hours.|
|Finance||Normal operating hours.|
|Employee Assistance Provider (EAP)||Limited service. The EAP is available to provide short-term assistance focused on counseling sessions for non-emergency situations for our civilian workforce and family members. Call +49(0)9641-705-69-7900 or email firstname.lastname@example.org during Monday to Friday from 7:30 a.m. to 4:30 p.m.|
|Soldier For Life - Transition Assistance Program||The SFL-TAP Center is open for all services (front desk, individual appointments and classes). Appointments are requried. To make an appointment, call the SFL-TAP Center front desk at DSN 314-476-2055 or +49(0)9662-83-2055, during regular business hours (Monday to Friday from 8 a.m. to 4:30 p.m.) or email email@example.com. Transition Assistance Program: The VA office is closed for in-person appointments until further notice. But the Overseas Military Services Coordinator for Bavaria is available by e-mail and phone. To set up an appointment, or to ask questions, e-mai OMSCGER3.VBAVACO@VA.GOV. To speak with a VA representative, customers should go to the VA Contact Us page at https://iris.custhelp.va.gov/app/home for email and phone options.|
|Veterans Affairs||VA Overseas Military Services Coordinators are here to continue help veterans. To set up a phone appointment or to ask questions, email OMSCGER3.VBAVACO@VA.GOV.|
|Casualty Assistance||Open. By phone appointment only / M - F: 8 a.m. to 11:30 a.m. & 1 p.m. to 4 p.m. Closed on US federal holidays. Please call DSN 440-3345 or CIV 08821-750-3345 for assistance. For emergencies outside of office hours, please call 0611-143-544-1340.|
|Soldier Record Brief (SRB) Updates||Open. By appointments only / M - F: 8a.m. to 11:30 a.m. & 1 p.m. to 4 p.m. When making appointments for eMILPO transactions for Active Duty Army such as DD93, PRR, etc., please call DSN 440-3345 or CIV 08821-750-3345.|
|Dining & Food Options||Open. Normal operating hours. Meal card holders may dine-in. All others, takeout only.|
|Central Issue Facility (CIF)||Closed for walk-in services. Please call the facility for service.|
|Installation Property Book Office (IPBO)||Closed for walk-in services. Please call the facility for service.|
|Driver’s Testing Activity||
M & W: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m.
Please call DSN 314-440-3390 or +49(0)8821-750-3390.
|BASOPS Maintenance||Open Monday to Friday from 7:30 a.m. to noon and 12:30 p.m. to 4 p.m.|
|SATO Travel||Closed for walk-in services. Travelers can still submit their requests or questions via DTS by calling +49(0)8821-943086 (press 2) or emailing Garmischcto@cwtsato.com.|
|Patriot Express||Normal operating hours.|
|Vehicle Inspection||Open Monday from 1 p.m. to 3:30 p.m. and Tuesday to Friday from 8 a.m. to 11 a.m.|
|Vehicle Shipping/Vehicle Processing Center (VPC)||Located at Tower Barracks, Bldg. 322. Open Monday to Friday from 8 a.m. to 4 p.m. by appointment only. To schedule an appointment, call DSN 314-475-7470 or +49(0)9641-926-0061 or email Grafenwoehr.VPC@ialpov.us. Visit PCS My POV for more information.|
|Personal Property Processing Office (PPPO)||Closed for walk-in services. Please call DSN 314-475-8334 or +49(0)9641-83-8334.|
|Transportation Motor Pool (TMP)||Open. Normal Business hours. Monday - Thursday 8 a.m. to 12 p.m. / 1 p.m. to 4 p.m. Friday 8 a.m. to 12 p.m. / 1 p.m. to 2 p.m.|
|Fingerprinting||Normal operating hours. If you wish to book an appointment, customers will need to contact the office for appointments via phone (DSN 440-3509, CIV 08821-750-3509) or email by clicking here.|
|Background/Personnel Security Checks||Normal operating hours.|
|DIRECTORATE OF PUBLIC WORKS (DPW)|
|Housing Office||Open. Normal operating hours. Limited staff.|
|Work Orders||Normal operating hours. Limited staff.|
|Trash Removal Services||Normal operating hours.|
|Recycle Centers||Normal operating hours.|
Open for customers from 8 a.m. - noon Monday-Friday. Customers can also call DSN 522-2258, CIV 09472-708-2258 or the Grafenwoehr office at DSN 475-6328, CIV 09641-83-6328.
|RELIGIOUS SUPPORT OFFICE (RSO)|
|Garmisch Chapel Services||
Modified services. All other events/programs are canceled. On-duty, on-call chaplain is available. Counseling services are by appointment only. Online worship services are authorized, but contact your chaplain for details. Click here for information.
|AAFES Main Exchange||Open. M - Su: 10 a.m. to 6 p.m.|
|Dog Park||Open. Strict social distancing measures are in effect.|
|AAFES Express (Gas Station)||Open. M - Sa: 10 a.m. to 5 p.m. / Su: 10 a.m to 4 p.m.|
|O'Gau Express||Closed until further notice.|
|Enterprise Rent-A-Car||Closed until further notice.|
|Commissary (DeCA)||Open. Normal operating hours.|
|Community Bank||Open. M - F: 9 a.m. to 4 p.m. Closed on German holidays.|
|Service Credit Union||Open. Normal operating hours. The Member Services Team is also available 24/7 via Live Chat or 00800-4728-2000. Customers should also utilize online banking and mobile app for banking services.|
|Customs Office||Military Police Liaison/Admin Office will no longer provide customer service for the Customs Office. For urgent customs matters, please call
Hohenfels Customs Office at DSN 314-522-3376 or +49(0)9472-708-3376.
|WIC (Women, Infants and Children) Overseas Program||Open. Call Ramstein Office. M-F: 7:30 a.m. to 4:30 p.m. 06371--47-4466.|
|Garmisch Elementary/Middle School||In coordination with military leadership and public health experts, all DoDEA schools in Germany – with the exception of Baumholder-area schools – has returned to in-person instruction on Feb. 22, 2021. Students enrolled in DoDEA’s Virtual School are not impacted by this change.|
|Munich International School||Contact the school about digital online learning.|