Smart Lockers at the Clay Postal Center are now operationalSmart lockers July 2025 photo.jpeg!

These lockers are secure, automated, and located at the Clay Kaserne Postal Service Center. Customers can retrieve packages 24/7 without waiting in line at the package counter. Find out more about how they work in the informational pamphlet here.


POSTAL SERVICE CENTER (MAIL ROOM AND PACKAGE PICK-UP) ( )

Primary:+49(0)611-143-548-1500

Primary: +49(0)611-143-548-1500

Secondary:548-1500

Secondary: 548-1500

Fax Number:


Sunday Closed
Monday 1100-1400
Tuesday 1100-1730
Wednesday 1100-1730
Thursday 1100-1730
Friday 1100-1400
Saturday Closed

BLDG 1030, Room 467

Clay Kaserne 65205

NOTICE: ***Closed on all Federal Holidays***

**Postal Service Center HOTLINE **
Now you can access all services and locations from one convenient phone number
DSN: 548-1500 / Commercial: 0611-143-5481500


POSTAL SERVICE CENTER (IN AND OUT PROCESSING) ( )

Primary:548-1500

Primary: 548-1500

Secondary:+49(0)611-143-548-1500

Secondary: +49(0)611-143-548-1500

Fax Number:


Sunday Closed
Monday 0930-1300, 1400-1430
Tuesday 0930-1300, 1400-1730
Wednesday 0930-1300, 1400-1730
Thursday 0930-1300, 1400-1730
Friday Closed
Saturday Closed

BLDG 1030 Room 467
FLUGPLATZ ERBENHEIM
Clay Kaserne DE 65205

NOTICE: ***Closed on all Federal Holidays***

Packstation at Clay Kaserne

Deliveries from host nation companies can now be shipped to and picked up from the Packstation outside the main gate of Clay Kaserne. The packstation address is:  Flugplatz Erbenheim 1067  65205 Wiesbaden

Online Customs Forms

U.S. Postal Service customers shipping packages overseas must fill out customs forms online. This includes mailing packages from Europe to the U.S., as well as from the U.S. to Europe. For details, contact the post office or visit the USPS customs page.

Non-Registered Account Users

  • For senders without a registered account with USPS.com. All information must be filled in each time used.

Registered Account Users

  • For senders with a registered account with USPS.com. Registration is free. Information will be saved for future use.

Click-n-Ship Account Users

  • For senders with a registered direct postage payment account with USPS.com. 
  • If customers are having difficulty paying online at the USPS website, they can come to the post office and have their name and account registered in the "Click-N-Ship Exception List"  and within 72 hours their payment option will be active.