The Plans, Analysis, and Integration Office (PAIO) mission is to facilitate organizational integration through strategic insights and evidence-based decision making in support of mission readiness.
Management analysis branch
Provide analysis and advice to the Garrison Commander along with program oversight to assigned garrison officials and staff. Oversee and execute performance measurement programs including:
- Installation Status Report (ISR)
- Performance Assessment Review (PAR)
- Interactive Customer Evaluation (ICE)
- Army Stationing and Installation Plan (ASIP)
- Service Culture Campaign (SCC)
Planning Integration branch
Provide analysis and advice to the Garrison Commander, staff, and operating officials. Provide independent assessments of program alternatives and priorities. Execute short- and long-range planning programs and selected business improvement initiatives including:
- Strategic Planning
- Installation Planning Board (IPB)
- Stationing (AR 5-10 Actions)
- Command Planning and VIP’s visitors
- Army Communities of Excellence (ACoE)
- Commanders' Workshops and Briefings
- Special Studies
- Garrison Standardization
service support programs
Organizational Structures Analysis. Measures and evaluates garrison and/or installation performance against baseline standards as established by the Installation Status Report (ISR) and/or other applicable laws and directives. Provide overall integration, planning, monitoring, and coordination of transformation initiatives and/or AR 5‐10 stationing actions. This includes both CONUS and OCONUS actions as well as inter‐ and installation movements of units and organizations. AR 5‐18 Army Stationing Installation Plan (ASIP) and AR 5‐10 stationing requirements with moderate risk to information accuracy and timely reporting.
Strategic Planning Support. Provides a three- to five-year management tool that aids in the alignment of resources to valid installation requirements and/or initiatives and moves the garrison toward mission and goal achievement. The strategic plan and supporting action plans, along with the Integrated Priority List (IPL), a deliverable from the Installation Planning Board (IPB), ensures that installation resources and efforts are applied against missing requirements, established goals and objectives, and the Senior Commander’s enduring priorities.
Integrating Operations. Facilitates intra-agency and/or cross-functional issues through integrated operations; facilitate the development of plans and actions in support of Senior Commander- and/or Garrison Commander-directed actions and/or requirements. The PAIO identifies issues, analyzes data, proposes solutions, and facilitates a variety of work groups to develop garrison‐wide solutions. Through a variety of methods, integrates data across functions to develop the garrison response to a wide variety of tasks affecting garrison services.
Organizational Performance. Measures and evaluates garrison and/or installation performance against baseline standards as established by the Installation Status Report (ISR) and/or other applicable laws and directives.
Change Management and Organization Improvement. Provides a systematic and codified methodology that facilitates business transformation (organizational change), cost management, and continuous process improvement initiatives (e.g., local suggestion programs, Plan-Do-Check-Act (PDCA) mode.
Customer Service. Manages and facilitates the garrison Customer Service Excellence (CSE) program using the Interactive Customer Evaluation (ICE) system and other locally generated products and/or initiatives. Entails using available systems to capture, store, and analyze feedback to identify positive and negative trends, drive continuous improvement, identify best practices, and make service delivery adjustment and/or change recommendations to meet the needs of the customers most effectively and efficiently.