There is no walk-in customer service. Please call 800-521-9959 or email for assistance.

The Fort Belvoir Transportation Office (Household Goods) is committed to providing superior quality services for the movement and storage of personal property.

We provide services related to personal property/household goods shipments initiated by service members or DOD civilians through an online system called the Defense Personal Property System.

Customers initiate their shipment via DPS and complete required individual counseling and entitlement queries through our office. If you need assistance in initiating a personal property action or have entitlement questions, please contact our office and speak with a counselor. Customers initiate their shipment via DPS and complete required individual counseling and entitlement queries through our office. If you need assistance in initiating a personal property action or have entitlement questions, please contact our office, and speak with a counselor.

Once you receive orders, it is advisable to begin preparing for your move by registering in the Defense Personal Property System online at DPS PORTAL. The website hosts online briefings to assist you with the moving process and affords the ability to schedule dates for property pick up. DPS can be accessed from any computer with internet access or call the Fort Belvoir Transportation Office (Household Goods) at
800-521-9959.

Traditional outbound group briefings are available Tuesdays at 1330 and Wednesdays at 0830 by appointment via TEAMS.

Pre-Separation briefings are available Monday at 0830 and Thursday at 1330 by appointment. Appointments can be made during normal duty hours, 0800 -1530 Monday-Thursday and 0800-1400 Fridays by calling 800-521-9959.

To make arrangements for your move, please visit the DPS PORTAL or call the Fort Belvoir Transportation Office (Household Goods) at 800-521-9959.

*You will be required to attend a briefing before your clearing paperwork can be signed off. 
Click here to email and set up an appointment.

DOCUMENTSCreate Shipment
Create NTSR Shipment
PPM Guidance

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