GATES (ACCESS CONTROL POINTS) | |
Tower Barracks Gate 1 | Open. Normal operating hours |
Tower Barracks Gate 3 | Open. Normal operating hours |
Tower Barracks Gate 6 | Open. Normal operating hours |
Tower Barracks Gate 9 | Open. Normal operating hours |
Tower Barracks Gate 20 | Open. Normal operating hours |
Rose Barracks Gate 1 | Open. Normal operating hours |
Rose Barracks Gate 4 | Open. Normal business hours |
Rose Barracks Gate 5 | Open. Normal business hours |
Guest Sign-in | Non-ID cardholder guest sign-in is permitted FAQ: When will visitor sign-in policy change? / Answer Here |
DIRECTORATE OF EMERGENCY SERVICES | |
Emergency Services Fire & Emergency Services - Law Enforcement | Open. Normal operating hours Police administrative services at Rose Barracks are by appointment only. To schedule an appointment, call DSN: 314-476-1580 or CIV: +49(0)9662-83-1580 |
Fire Prevention & Inspections | Open. By appointments only |
Installation Access Control System (IACS) - Tower Barracks | Open. Normal operating hours. M - F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Closed US federal holidays DSN: 526-4422/4421 or CIV: +49(0)9641-70-526-4422/4421 |
Installation Access Control System (IACS) - Rose Barracks | Open. Normal operating hours. M - F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Closed US federal holidays DSN: 476-4319 or CIV: +49(0)96662-83-4319 |
Physical Security Services (Inspection & ESS Support) | Open. By appointments only. Email usarmy.bavaria.id-europe.list.des-physec@army.mil |
Vehicle Registration | Open. Normal operating hours. Walk-in services are offered on Wednesday. Appointments can be scheduled thru the work week.Appointments must be scheduled using the Vehicle Registration Appointment Scheduler. If questions or clarification is needed, please email the office at usarmy.bavaria.id-europe.mbx.vehicle-registration@army.mil. |
CHILD AND YOUTH SERVICES | |
CDC - Child Development Center | Open. For the most current info, visit Grafenwoehr Family and MWR |
Parent Central Services | Open. For the most current info, visit Grafenwoehr Family and MWR |
School Age Center | Open. For the most current info, visit Grafenwoehr Family and MWR |
SKIES Unlimited | Open. For the most current info, visit Grafenwoehr Family and MWR |
SLO - School Liaison Officer | Open. For the most current info, visit Grafenwoehr Family and MWR |
Youth Centers | Open. For the most current info, visit Grafenwoehr Family and MWR |
Youth Sports & Fitness | Open. For the most current info, visit Grafenwoehr Family and MWR |
ARMY COMMUNITY SERVICE (ACS) | |
ACS Services | Open. All classes and trainings require prior registration. For the most current info, visit Grafenwoehr Family and MWR |
DIRECTORATE OF FAMILY MORALE, WELFARE & RECREATION (DFMWR) | |
Army Lodging | Open. For the most current info, visit Grafenwoehr Family and MWR |
Arts and Crafts | Open. For the most current info, visit Grafenwoehr Family and MWR |
Auto Skills Centers | Open. For the most current info, visit Grafenwoehr Family and MWR |
Better Opportunities for Single Soldiers (BOSS) | Open. For the most current info, visit Grafenwoehr Family and MWR |
Bowling Center | Open. Bowling Center Tower Barracks - Click HERE for more information Bowling Center Rose Barracks - Click HERE for more information |
Car Washes | Open. For the most current info, visit Grafenwoehr Family and MWR |
Fitness Centers | Open. Physical Fitness Center (Tower Barracks) - Click HERE for more information Jesse L. Williams Fitness Center (Rose Barracks) - Click HERE for more information Memorial Fitness Center (Rose Barracks) - Click HERE for more information Closed. 24/7 Gym (Tower Barracks Field House Gym) |
Human Resources (NAF) | Open. For the most current info, visit Grafenwoehr Family and MWR |
LC Diner - Library Cafe Diner | Open. For the most current info, visit Grafenwoehr Family and MWR |
Libraries |
Rose Barracks - Open. For the most current info, visit Grafenwoehr Family and MWR |
Outdoor Recreation Center | Open. For the most current info, visit Grafenwoehr Family and MWR |
Tax Relief (VAT) Office | Open. For the most current info, visit Grafenwoehr Family and MWR |
Warrior Zones | Open. For the most current info, visit Grafenwoehr Family and MWR |
Zone Café - Rose Barracks | Open. For the most current info, visit Grafenwoehr Family and MWR |
Zone Sports Bar | Closed. For the most current info, visit Grafenwoehr Family and MWR |
DIRECTORATE OF HUMAN RESOURCES | |
Army Substance Abuse Programs (ASAP) | CR2C – Services will be virtual |
Drug Testing Program – By appointment only and IAW with RMP | |
Employee Assistance Program – By appointment only and IAW with RMP. Virtual will be utilized mostly. Limited service. The EAP is available to provide short-term assistance focused on counseling sessions for non-emergency situations for our civilian workforce and family members. Call CIV: +49(0)9641-705-69-7900 or email usarmy.bavaria.i-europe.list.asap-eap@army.mil from M - F: 7:30 a.m. to 4:30 p.m. | |
Risk Reduction Program – By appointment only. Most services will still be provided but facilitation of Unit Risk Inventories will be impacted. Virtual will be utilized mostly. | |
Substance Abuse Program – By appointment only. Most services will continue to be provided. Routine class sizes and annual training for Soldiers/Civilians will be limited to small groups in IAW RMPs. | |
Suicide Prevention Program – By appointment only. Most services will continue to be provided. Routine class sizes & annual training for Soldiers/Civilians will be limited to small groups in IAW RMPs. | |
Education Centers | Open. Normal operating hours. Appointments only for counseling and testing services. Email usarmy.bavaria.id-europe.mbx.aces@army.mil. For the most current information, follow the USAG Bavaria Education Centers Facebook page ⚠. For specific college related questions, please contact your schools directly. |
Finance | Military Pay services are by appointment or email submission only. Call DSN: 314-526-4612 or CIV: +49(0)9641-70-4612. To submit documents for a pay inquiry or to make a Disbursing or Cashier appointment, email usarmy.bavaria.16-sust-bde.list.a106fmsu-graf-finance-customer-s@army.mil. |
Post Offices |
USPS Finance (Outbound Delivery): Open. Normal operating hours |
Casualty Manager |
Open. M - W, & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed US federal holidays |
Customer Service Desk | Open. M - W, & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed US federal holidays. MPD Helpdesk at DSN: 526-4482 or CIV: +49(0)9641-70-526-4482 |
DHR Fingerprint Office | Open. By appointment only. To schedule an appointment, please email usarmy.bavaria.id-europe.mbx.dptms-fingerprinting@army.mil. Appointments can be scheduled for Tu & Th: 8:30 a.m. to 11:30 a.m / W: 1 p.m. to 3:30 p.m. / Closed the last Thursday of each month and US federal holidays. Only ONE person allowed in the office at a time. |
ID Cards |
Open. M - F: 8 a.m. to 11:45 a.m. & 1 p.m. to 15:45 p.m. / Closed US federal holidays and the morning of the last Thursday of each month. Only ONE person per workstation will be allowed in the office at a time. |
In-processing/out-processing | Open. M - W & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed on US federal holidays. In-processing schedule for new arrivals will be given to the Soldier once they arrive at the Garrison. Clearing papers can be picked up during the hours of operation. For further information or questions, please call DSN 526-4478/4479/4480/4481, CIV 09641-70-526-4478/4479/4480/4481. Only ONE person will be allowed at each in / out-processing window at a time. If under quarantine, do not schedule appointments, to include delivery or pick-up of HHGs. |
Multipurpose Center (MPR, Rose Barracks, Bldg. 134) | Open. M - F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Closed US federal holidays. For usage, please call DSN: 599-7060 or CIV: +49(0)9641-8370-599-7060 |
Passport Office | Open. M - W, & F: 8 a.m. to 11:30 a.m. & 1 p.m. to 3:30 p.m. / Closed Thursdays and US federal holidays. Only ONE person per workstation will be allowed in the office at a time. Walk-ins ONLY for the following : passport pick-up, SOFA card issuance, in / out-processing. Appointments REQUIRED to submit passport applications / reports of birth abroad. To schedule an appointment or for questions, please email usarmy.bavaria.id-europe.mbx.dhr-mpd-passports@army.mil. |
Personnel Actions | Open. M - W, & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed US federal holidays. Service conducted electronically via the S1 to the actions section. Civilians needing assistance and SMs with an emergency the S1 cannot assist with, send an email to usarmy.bavaria.id-europe.mbx.mpd-pers-action@army.mil. |
Reassignments | Open. M, Tu & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. to 4 p.m. / Closed on Wednesdays for CAP cycle and US federal holidays. Service conducted electronically via the S1 to the reassignment section. For emergencies the S1 cannot assist with, send an email to usarmy.bavaria.id-europe.mbx.dhr-mpd-reassignments@army.mil. |
Retiree Services | Open. M - W & F: 8 a.m. to 12 p.m. & 1 p.m. to 4 p.m. / Th: 1 p.m. - 4 p.m. / Closed US federal holidays. Military retirees and annuitants seeking assistance, please call DSN 526-4430 or CIV 09641-70-526-4430 |
Transition Center | Transition Open. M - W, & F: 9 a.m. to 12 p.m. & 1 p.m. to 3:30 p.m. / Th: 1 p.m. to 3:30 p.m. / Closed US federal holidays. Service is provided for ETS, retirement, medical, UQR, and chapters. There is no appointment necessary. Walk-ins are accepted. Please call DSN 526-4458/4459/4456/4457, CIV 09641-70-526-4458/4459/4456/4457 for additional information. |
Veterans Affairs | VA Overseas Military Services Coordinators are here to continue help veterans. To set up a phone appointment or to ask questions, email OMSCGER3.VBAVACO@VA.GOV. |
LOGISTICS SERVICES | |
BASOPS Maintenance | Open M - F: 7:15 a.m. to 12 p.m. & 12:45 p.m. to 4 p.m. |
Background/Personnel Security Checks | Open. By appointment only. Normal operating hours. |
Central Issue Facility (CIF) | Open. Normal operating hours. Walk-ins Tu - W: 7:45 a.m. to 11:45 a.m. Call DSN: 476-2376 |
Dining Facility (DFAC) - Tower Barracks | Open. Normal operating hours. |
Dining Facility (DFAC) - Rose Barracks | Open. Normal operating hours. |
Dining Facility (DFAC) - CSM L.T. Hickey |
Open. Normal operating hours. |
Driver’s Testing Activity | Open. By appointment only. Call DSN: 314-475-8187/8240/8243/8120 or CIV +49(0)9641-83-8187/8240/8243/8120 |
German Kantine | Closed. |
Installation Property Book Office (IPBO) | Open. M - F: 7:30 a.m. to 12 p.m. & 12:30 p.m. to 4 p.m. |
Installation Shuttle | Open. Normal operating hours |
Patriot Express | For most up to date information: https://www.Ramstein.af.mil/Contact/Ramstein-AB-Passenger-Terminal |
SATO Travel |
Open. By appointment. Please call to schedule an appointment. |
Vehicle Inspection | Open M - F: 7:15 a.m. to 11:35 a.m. & 12:45 p.m. to 3:35 p.m. / DSN: 475-5045 or CIV: +49(0)9641-83-5045 |
Vehicle Shipping/Vehicle Processing Center (VPC) | Open. By appointment only. M - F: 8 a.m. to 4 p.m. To schedule an appointment, call DSN: 475-7470 or CIV: +49(0)9641-926-0061 or email Grafenwoehr.VPC@ialpov.us. Visit PCS My POV for more information. |
OPERATIONS (S-3/5) | |
Fingerprinting | Open. By appointment only. For specific appointment instructions, please click here. |
DIRECTORATE OF PUBLIC WORKS (DPW) | |
DPW Call Center | Open. 24/7. DSN: 526-4379 CIV: +49(0)9641-70-526-4379 or email usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@army.mil |
Housing Office | Open. Normal operating hours. M - F: 8 a.m. to 11:30 a.m. & 12:30 p.m. to 3:30 p.m. DSN: 526-4347 or CIV: +49(0)9641-70-526-4347. *Every Other Thursday: Closed for routine training; will reopen from 12:30 p.m. to 3:30 p.m. |
Work Orders | Open. No walk-ins. Normal operating hours. Emergency, LHS, Priority 1 Services only. DSN: 526-4379. CIV: +49(0)9641-70-526-4379 or email usarmy.bavaria.id-europe.mbx.dpw-graf-customer-service@army.mil |
Trash Removal Services | Open. Normal operating hours. |
Recycle Centers | Tower Barracks Recycling Center: M - F: 11:30 a.m. to 6 p.m. / Sa: 8:30 a.m. to 2 p.m. |
Centralized Recycling Cente: *M - F* : 8 a.m. to 12 p.m. & 12:30 p.m. to 3:30 p.m. *Closed Wednesday afternoon* | |
Vilseck Recycling Center: Tu & Th: 11 a.m. to 4 p.m. / Sa: 10 a.m. to 3 p.m. | |
Self-Help (Grafenwoehr & Vilseck) |
Tower Barracks Self-Help: Open. M - W & F: 9 a.m. to 3:45 p.m. / Th: 10 a.m. to 4:45 p.m. / Sa: 8 a.m. to 1:45 p.m. / Closed on Sundays. Only two customers at a time, please. |
Environmental Division | Open. No walk-ins. M - F: 8 a.m. to 12 p.m. DSN: 522-2258 or CIV +49(0)9472-708-2258 / DSN: 475-6328 or CIV: +49(0)9641-83-6328 |
RELIGIOUS SUPPORT OFFICE (RSO) | |
Netzaberg Chapel Services | Open. Modified services. All other events/programs are online. On-duty, on-call chaplain is available. Counseling services are by appointment only. |
Tower Barracks Chapel Services | Open. Modified services. All other events/programs are online. On-duty, on-call chaplain is available. Counseling services are by appointment only. |
Rose Barracks Chapel | Open. Modified services. All other events/programs are online. On-duty, on-call chaplain is available. Counseling services are by appointment only. |
SUPPORT AGENCIES
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AAFES Main Exchange - Tower Barracks | Open. Normal operating hours. M - Sa: 9 a.m. to 8 p.m. / Su: 10 a.m. to 6 p.m. |
AAFES Pxtra/Furniture Store - Rose Barracks | Open. Normal operating hours. M - Sa: 10 a.m. to 7:30 p.m. / Su: 11 a.m. to 6 p.m. |
AAFES Express (Gas Station) - Tower Barracks | Open. M - Su: 5 a.m. to 12 a.m. |
AAFES Express (Gas Station) - Rose Barracks | Open. M - Sa: 6 a.m. to 9 p.m. / Su: 8 a.m. to 9 p.m. |
AAFES H&R Block (Pop-Up) | Coming soon near the end of January. |
AAFES Movie Theater - Tower Barracks | Rose Barracks | Open. Normal operating hours. |
AAFES Food Court and Food Trucks (Grafenwoehr) | All food court and food trucks: Normal operating hours Food Court: M - Sa: 7:30 a.m. to 8 p.m. / Su: 11 a.m. to 6 p.m. |
AAFES Food Court and Food Trucks (Vilseck) | All food court and food trucks: Normal operating hours Food Court: M - Sa: 8 a.m. to 7 p.m. / Su: 11 a.m. to 6 p.m. |
AAFES Concessions (Grafenwoehr) | Optical Shop: Open. M - Sa: 10 a.m. to 7 p.m. / Closed: Su Appointments available at CIV: +49(0)9641-924-596 |
Enterprise Rent-a-car: Open. M - F: 9 a.m. to 6 p.m. / Sa: 10 a.m. to 4 p.m. / Closed: Su / CIV: +49(0)9641-1503 | |
AAFES SIGA: Open. M - F: 11 a.m. to 3 p.m. / Closed: Sa - Su | |
Military Gear Center: Open. M, W & F: 10 a.m. to 6 p.m. / Sa: 11 a.m. to 5 p.m. / Closed: Su, Tu & Th | |
The Cleaners: Open. M - F: 10 a.m. to 7 p.m. / Sa: 10 a.m. to 5 p.m. / Closed: Su | |
Alterations: Open. M - F: 10 a.m. to 7 p.m. / Sa: 10 a.m. to 5 p.m. / Closed: Su | |
AAFES AutoCare: Open. M - F: 10 a.m. to 5 p.m. / Closed: Sa - Su | |
TKS: Open. M - Sa: 10 a.m. to 6 p.m. / Closed: Su | |
Military Auto Source (MAS): Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: 11 a.m. to 5 p.m. | |
Kaethe Wohlfahrt: Open. Tu, Th & Sa: 11 a.m. to 6 p.m. / Closed: M, W, F & Su | |
KICKZ.COM: Open. M - Sa: 10 a.m. to 7:30 p.m. / Su: 11 a.m. to 5 p.m. | |
All other concessions: Closed. Effective 16 Dec. 2020 | |
AAFES Concessions (Vilseck) | Enterprise Rent-a-car: Open.. M - F: 9 a.m. to 6 p.m. / Sa: 10 a.m. to 4 p.m. / Closed: Su / CIV: +49(0)9641-1503 |
The Cleaners: Open. M, W & F: 11 a.m. to 5 p.m. / Closed all other days. Call CIV: +49(0)151-4080-9010 |
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The Stripes (Alterations): Open. M - F: 11 a.m. to 5 p.m. / Closed: Sa - Su. Call CIV: +49(0)151-4080-9010 | |
Military Gear Center: Open. M, W & F: 10 a.m. to 6 p.m. / Closed: Sa - Su, Tu & Th | |
AAFES SIGA: Open. M, W & F: 11 a.m. to 4 p.m. / Closed: Sa - Su |
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Computer Repair: Open. M - F: 12 p.m. to 6 p.m. / Closed: Sa - Su | |
TKS: Open. M - F: 10 a.m. to 6 p.m. / Closed: Sa - Su | |
Military Auto Source (MAS): Open. M - F: 10 a.m. to 6 p.m. / Sa - Su: 11 a.m. to 5 p.m. | |
Wigs & More: Open. M - Sa: 11 a.m. to 6 p.m. / Closed: Su All other concessions: Closed. Effective 16 Dec. 2020 |
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AAFES Barbershops & Salons (Grafenwoehr) | Open. By appointment only Barber Shop (Graf): M - F: 10 a.m. to 7 p.m. / Sa: 9 a.m. to 6 p.m. / Su: Closed. Call for appointment CIV: +49(0)160-96911274 |
AAFES Barbershops & Salons (Vilseck) | Open. By appointment only Roving Barber Shop (Vilseck): Mon: 10 a.m. to 6 p.m. / Tu - Th: 2 p.m. to 6 p.m. / Sa: 2 p.m. to 6 p.m. / F & Su: Closed Barber Shop (Main): M - Sa: 10 a.m. to 6 p.m. / Su: Closed. Call for appointment CIV: +49(0)9662-9789 Barber Shop (Langenbruck): M - F: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 5 p.m. / Su: Closed. Stylique Salon (Vilseck): Tu & Th: 10 a.m. to 6 p.m. / Sa: 10 a.m. to 5 p.m. / M, W & Su: Closed. Call for appointment CIV: +49(0)9662-8043 |
Day Spa | Open. By appointments only. Call CIV: +49(0)160-96911274 W - Sa: 10 a.m. to 6 p.m. / Closed: Su - Tu |
Military Clothing |
Open. Normal operating hours |
Community Bank (Grafenwoehr) | Open. Normal operating hours. M - W,F: 9 a.m. to 4 p.m. / Th: 10 a.m. to 5 p.m. CIV: +49(0)9641-92240 |
Community Bank (Vilseck) | Open. Normal operating hours. M - W,F: 9 a.m. to 4 p.m. / Th: 10 a.m. to 5 p.m. CIV: +49(0)9662-8791 |
Service Credit Union (Grafenwoehr) | Open. Normal operating hours. M - F: 9 a.m. to 5 p.m. / Sa 10 a.m. to 2 p.m. CIV: +49(0)9641-926-790 |
Service Credit Union (Vilseck) | Open. Normal operating hours. M - F: 9 a.m. to 5 p.m. CIV: +49(0)9662-700-280 |
Commissary (DeCA) | Grafenwoehr: Open. Early Bird hours have been reinstated. DSN: 475-9402 or CIV: +49(0)9641-83-9402 https://www.commissaries.com/shopping/store-locations/grafenwoehr Vilseck: Open. Early Bird hours have been reinstated. DSN: 476-2428 or CIV: +49(0)9662-83-2428 https://www.commissaries.com/shopping/store-locations/vilseck |
AAFES Launderette - Tower Barracks | Rose Barracks | Open. 24/7 |
Red Cross | Open. No walk-ins. M - F: 8 a.m. to 4:30 p.m. Call DSN: 314-526-1760 or CIV: +49(0)9641-70-526-1760 For after-hours requests, call the Hero Care Center at 1-877-272-7337 or call a local office and you will be forwarded to the call center. Volunteer meetings, CPR classes, and events will be postponed until further notice. For non-urgent inquiries, email grafenwoehr@redcross.org or vilseck@redcross.org. |
BCSC Thrift Shop | Closed. |
USO - Grafenwoehr | Open. Normal operating hours |
USO - Camp Aachen | Open. Normal operating hours |
Vet Clinics | Open. Normal operating hours |
Legal Office | Open. No walk-ins. The legal office will make every effort to provide limited legal assistance via email and telephone. Urgent need notary, power of attorney, and affidavit services will be offered by appointment only on a case-by-case basis. Grafenwoehr: DSN: 569-0521 or CIV: +49(0)9641-70-569-0521 Vilseck: DSN: 599-7708 or CIV: +49(0)9641-70-599-7708 |
Customs Office | Open. Normal operating hours |
WIC (Women, Infants and Children) Overseas Program | Open. Walk-ins allowed for dropping off paperwork and collecting checks. All other business, questions and comments require a phone appointment. M - F: 8 a.m. to 12 p.m. & 12:30 p.m. to 4:30 p.m. / Limited staff. Grafenwoehr WIC Overseas: CIV +49(0)09641-83-6821 Vilseck WIC Overseas: CIV +49(0)9662-83-3790 |
DoDEA Schools | Open. To learn more about DoDEA Schools, click HERE |