Find out more information on Wiesbaden city buses, which have stops near Clay Kaserne and Hainerberg. For more information on the buses connecting to the garrison installations, see the City Bus Welcome Guide.
AAFES Taxis Stand
Phone: Civ (0611) 444-444
There is one authorized taxi company currently servicing U.S. Army installations in Wiesbaden, which is authorized to go to specific posts/Kaserne. If you want a taxi TO PICK YOU UP from: Clay Kaserne or Hainerberg Housing, call Taxi Wiesbaden at Civ (0611) 444-444. Rates and Locations
Procedures for requesting a taxi
1. Call the Taxi company. Tell the Taxi dispatcher you need a taxi driver
“WITH A U.S. INSTALLATION PASS”
(Make this clear several times; this is critical. This is the “key word”; if the driver does not have a pass, he will not be allowed on post.)
2. Specify your pick-up point.
Just saying Wiesbaden is not enough - clearly indicate Clay Kaserne or Hainerberg Housing, Mainz-Kastel Kaserne, etc., AND give a building number.
3. Give them your full name.
4. Give them your phone number. Cell phone preferred
–Specify the time of pick-up.
(Preferably in advance, especially if you need to go or come from the airport.)
5. Specify number of passengers
If you are traveling to the airport, report the total number of suitcases. American luggage sizes are larger than European sizes. Also report how many passengers will be going. This will determine the vehicle or if they have to come with two cars. These companies do not have many vans. If you have small infants, you will need to bring your own child's vehicle safety seat. It is not a requirement for taxi's to provide that.
6. Be prepared to pay in full with euros (€).
Be prepared to pay all taxi driver's in euros. Some taxis do not accept U.S. dollars or any form of credit.
The best thing to do is call in advance and coordinate an appointment in order to get the larger vehicles. All taxis will be searched upon arrival at the installation access control point at any installation, even with U.S. ID cardholders as passengers. Taxi drivers without installation passes CAN NOT be signed in to any U.S. Army Garrison Wiesbaden installation.