Coronavirus (COVID 19):
Any garrison updates and closures will be posted on the garrison Facebook page and this webpage. Emergency information will be sent via the Alert mass notification system. Alert is the garrison's official emergency notification method - click here for instructions on how to make sure your information is up to date.
Impacted services and events
Driver's Testing & Training Station (DTTS) By Appointment Only
Effective immediately and until further notice, for health and safety reasons, the Driver's Testing & Training Station (DTTS) will service its customers BY APPOINTMENT ONLY.
Religious Support Office - The RSO provides a weekly rotation of chaplains who serve as the 24/7 On-Call Duty Chaplain to provide counseling and pastoral care for after hours emergencies. Any individual or family member to USAG Wiesbaden or one of our tenant units can request the on-call chaplain. Simply call the MP desk sergeant at +49(0) 611-143-548-7777 or 7778, provide the sergeant with your phone information, and then the on-call duty chaplain will contact you as soon as possible. Also see their Facebook page at https://www.facebook.com/RSOWiesbaden/. Clay chapel and Hainerberg chapel are open on duty days from 8:30 a.m. to 4:30 p.m. On rare occasions the chapel(s) may be temporarily closed to enable confidential counseling or other pressing duties elsewhere. The physical limitations of RSO facilities cannot meet current requirements for childcare or children's ministries in the COVID-19 environment. In the interim, the RSO provides on-site and virtual religious services and programs for adults but only virtual ministries for children.
General Order Number 1 (Amended June 19, 2020)
Reporting violations of General Order No. 1
Prior to calling the Military Police to report a General Order No. 1 violation, please call the task force associated with that area. The task force for that installation will send out a roving patrol to make an on-the-spot correction, when one is available. Task force personnel are limited, so those making the call shouldn't expect instant response. If violators do not comply with the task force personnel,who are exercising General Military Authority on behalf of the senior responsible officer, or the situation escalates, the roving patrol will contact the MPs. Areas without a task force should contact the MPs directly.
Task Force Clay: DSN 546-4334 or 0611-143-546-4334
Task Force Hainerberg: DSN 546-8501 or 0611-143-546-5801
GENERAL ORDER NUMBER 1 (Amended 19 June 2020)
TITLE: COVID-19 Public Health Measures for Personnel within USAG Wiesbaden under the Authority of the Senior Responsible Officer (SRO)
AUTHORITY. Article 11, NATO Status of Forces Agreement (SOFA), 19 June 1951; 19 June 1951; Article 54, Supplemental Agreement to NATO Status of Forces Agreement, 29 March 1998; 10 U.S.C. Chapter47 (Uniform Code of Military Justice); HODA General Order No. 2008- 01, General Court-Martial Convening Authority, 11 March 2008; Army in Europe Regulation (AER) 1 O· 5, Organizations and Functions, 5 December 2019; AER 27-9, Misconduct by Civilians, 22 November 2011; AER 27-10, Military Justice and Legal Services, 19 August 2014.
APPLICABILITY. This General Order applies to all individuals stationed, assigned, attached and/or present on military installations within USAG Wiesbaden SRO area of responsibility, to include Soldiers, Department of the Army Civilians, Family Members, other affiliated personnel and those present on, or seeking access to, the military installations of USAG Wiesbaden. This General Order supersedes General Order Number 1 (G0-1 ), dated 8 June 2020, until further notice. APPLICABILITY. This General Order applies to all individuals stationed, assigned, attached and/or present on military installations within USAG Wiesbaden SRO area of responsibility, to include Soldiers, Department of the Army Civilians, Family Members, other affiliated personnel and those present on, or seeking access to, the military installations of USAG Wiesbaden. This General Order supersedes General Order Number I (GO-I), dated 8 June 2020, until further notice.
1. STATEMENT OF MILITARY PURPOSE AND NECESSITY. This General Order identifies conduct that is prejudicial to the good order, discipline, readiness, health and safety of all personnel within USAG Wiesbaden for preventing the spread of COVID-19.
2. PUBLIC HEALTH MEASURES. Public health measures, to include restrictions on freedom of movement, enacted by host nation governments in response to COVID-19 will be obeyed both on and off military installations. Personnel subject to this General Order may utilize any host nation business or establishment that is lawfully operating in accordance with host nation rules.
(1)Unofficial travel to areas classified as unrestricted for travel by USEUCOM is authorized as long as it is conducted in accordance with host nation public health measures and any Department of Defense (DoD), Department of Army (DA), USEUCOM, and USAREUR regulations and instructions. See paragraph 7 for exception authority for unofficial travel to restricted locations.
(2) Restriction of Movement (ROM) requirements for unofficial travel. Commanders will require all persons travelling to or from one of the locations listed below to quarantine in their residence for no less than 14 days upon their return:
a.Any U.S. state, territory, or possession regardless of travel restriction classification.
b.Any non-European location.
c.Any European location classified as restricted for travel for which an exception is granted.
b. Household visitors. All individuals subject to this GO are required to limit household guests to the same restrictions required by the local host nation governments in which they reside.
c. Individuals may conduct physical fitness and recreation activities within the parameters set by host nation and installation policies.
d. Service Members residing in barracks.
(1) Individuals living in barracks may leave their rooms or suites for the same reasons, and go to the same places, as individuals who live in on-post housing or off post. Suitemates are considered as occupants of the same household in terms of host nation restrictions.
(2) Local unit commanders will assess health protection conditions in their barracks and ensure policies and practices are in place and enforced to prevent the spread of COVID-19 virus. Specifically, visitor policies, use of PPE, cleaning of common areas, and the enforcement of physical distancing must be in place and enforced.
3. EXCEPTIONS. Official travel directed by chain of command is not affected by this order, but will comply with all other Travel Restrictions imposed by the DOD, DA, USEUCOM, or USAREUR. Emergencies involving potential loss of life, limb, or eyesight do not require prior approval. Service members will inform their chain of command of emergencies as soon as feasibly possible.
4. PUNITIVE ORDER. This order is punitive. Persons subject to the UCMJ may be punished according to its provisions or face adverse administrative action. Persons not subject to the UCMJ may face termination of employment, revocation of security clearance and administrative sanctions imposed under AER 27-9, to include revocation of logistical support privileges, termination of access to Government housing facilities, bars to the installation, or involuntary early return of dependents. Host nation civil and criminal penalties may also be imposed.
5. INDIVIDUAL DUTY. Individuals subject to this General Order have the individual duty to know and understand these prohibitions. Individuals have a further duty to become familiar with and respect the laws and regulations of the local host nation regarding COVID-19 prevention.
6. UNIT COMMANDER RESPONSIBILITY. Commanders will ensure their personnel are briefed on the prohibitions and requirements of this order. Commanders will further ensure dissemination of host nation restrictions as they are published.
7. EXCEPTION AUTHORITY. Commanders in the rank of Lieutenant Colonel and above may grant written exceptions to this policy on a case-by-case basis. If an individual is unable to identify a Commander in the grade of Lieutenant Colonel or above, they are required to submit any request for an exception to this policy to the Deputy Garrison Commander, USAG Wiesbaden for approval or denial by the Garrison Commander, USAG Wiesbaden. Exception authority for ROM requirements and unofficial travel to locations classified as restricted due to COVID-19 by DoD, USEUCOM, USAREUR, or other government agency is the first GO/SES in the chain of command or supervision unless withheld to a higher approval authority.
8. FURTHER RESTRICTIONS. Unit Commanders have the authority to institute further restrictions in keeping with paragraph 1, 'Statement of Military Purpose and Necessity" of this General Order. Any further restrictions shall be submitted to the Officer-In- Charge of the Wiesbaden Legal Center for legal review prior to implementation.
9. EFFECTIVE DATE. This General Order is effective immediately. It will remain in effect until rescinded or superseded by a new General Order.
ELLEN S. CLARK
Brigadier General, USA
Deputy Commanding General,
Mobilization and Reserve Affairs
Translations of official German press releases
- June 18, Wiesbaden press release, City hotline no longer in use
- June 10, Hessen press release, Relaxation of restrictions effective June 10
- May 28, Hessen press release - Relaxation of restrictions effective May 28
- May 11, Hessen website - state list of rules & regulations (requires translation)
- May 8, City of Mainz website – city regulations
- May 8, Hessen press release - state regulation details
- May 7, Federal press release - states and federal government agree on further opening steps
- May 5, Hessen press release - More German schools partially opening.
- May 5, Wiesbaden Fire Department mask and first aid tips
- May 4, Hessen press release - New regulations
- April 30, Federal press release - Worldwide travel warning extended until June 14
- April 29, Mainz opens playgrounds and sports facilities
- April 29, Hessen press release - Church services and nursing home visits possible again
- April 29, Hessen face mask FAQ
- April 22, Mainz press release - Rheinland-Pfalz makes masks mandatory
- April 22, Wiesbaden press release - Face masks will be mandatory Hessen-wide starting Monday
- April 21, Mainz press release - Updated regulations and canceled events
- April 20, Wiesbaden press release - Wiesbaden increases buses and opens recycling yards
- April 15, Restrictions agreement paper - Restrictions in public life to contain the COVID19epidemic.
- April 15, Hessenschau article - This is how Hessen will proceed in the Corona crisis
- April 9 - Wiesbaden bans BBQ on green spaces and requires dogs onleashes.
- April 8 - Mainz changes weekly market dates and opens some recycling yards
- April 7 - Mainz adds new corona clinic
- April 7 - Wiesbaden bus service times over Easter
- April 3 - Wiesbaden info hotline times over Easter
- April 3, Wiesbaden press release - As of Friday, April 3, the city of Wiesbaden will impose fines on violations of the state government's regulations against the coronavirus. The fines can be up to 5,000 euros depending on the violation.
- April 2, Hessen press release - State of Hessen decides on fines to protect the population
- April 2, Rheinland-Pfalz information on fines associated with not following restrictions (from USAG Rheinland-Pfalz)
- Wiesbaden changes waste pickup dates around Easter - March 31
- Mainz coronavirus hotline information - March 27
- Wiesbaden hotline information and new recycling yard hours - March 27
- Wiesbaden ESWE Verkehr will further optimize its bus service - March 26
- Wiesbaden bus services provide hotline for customers requesting additional buses on specific routes - March 25
- Wiesbaden adds satellite ambulance stations and new wedding rules - March 24
- Wiesbaden bus changes, closures and farm store list - March 23
- Mainz closures - March 23
- Wiesbaden bans hospital visits - March 22
- Hessen releases new contact rules and closures - March 22
- Federal government explains new contact rules and closures - March 22
- Wiesbaden warns of coronavirus scammers; Lord Mayor urges to follow rules on waste removal - March 20
- Hessen explains group rules and other changes to public life - March 20
- Wiesbaden closures, cancellations and restricted services - March 18
- Mainz announces changed Sunday store openings - March 18
- Federal government announces Hackathon project and info on traveling - March 18
- Wiesbaden refunds childcare fees; measures and cancellations; first fatality - March 17
- Hessen's fourth general order - March 17
- Federal government informs about new rules and travel restrictions - March 17
- Wiesbaden bus schedule changes and closures - March 16
- Federal government closures - March 16
- Wiesbaden general order and closures - March 15
- Wiesbaden child care and swimming pool closures - March 14
- Wiesbaden first general order and closures - March 13
- Mainz first general order - March 13
Mental health resources
Foremergencies call 112 or the Military Police (MP) Desk Sergeant at civiliantelephone +49(0) 611-143-548-7777 or 7778.
24/7 On-Call Duty Chaplain
The Wiesbaden Religious Support Office provides Chaplains who serve as the 24/7 On-Call Duty Chaplain to provide counseling and pastoral care for after hours emergencies. Any individual or Family Member on assignment orders to USAG Wiesbaden or one of our tenant units can speak to the On-Call Duty Chaplain at 0162-274-7337
Behavioral Health Clinic
Routine behavioral healthcare continues, but has shifted to telephone and virtual health appointments in some cases. Current patients will be contacted regarding any changes to their appointments.
The Behavioral Health Clinic remains open to walk-in crisis care from 6:30 a.m. to 5 p.m. Monday through Friday.
Behavioral Health staff remain available for phone consultation to Commanders and medical providers. The Behavioral Health Clinic is located at Building 1526 and can be reached by DSN 590-1320 or civilian 06371-94641320.
The Military Crisis Line serves Active Duty, Retirees,and their Dependents and is available 24/7 via phone, text, or online chat at
https://www.veteranscrisisline.net/get-help/milita..., DSN 118, or civilian 001-800-273-8255.
Employee Assistance Program (EAP)
The Wiesbaden EAP, part of the Directorate for Human Resources, can see DoD Civilian Employees, Military & Civilian Family Members, and Retirees. EAP is a free, confidential screening,assessment, and health-related referral resource that can provide short-term,non-therapy counseling and support. EAP is available now primarily through telephone consultations. POC is Dr. John Kaiser at DSN 548-1402/Civilian 0611-143-548-1402, or e-mail: firstname.lastname@example.org
Military Family Life Counselors (MFLCs)
The Military Family Life Counselors assigned to Army Community Service (ACS) provide non-medical short-term, situational problem-solving counseling for Service Members and their Families who may be dealing with stress. The MFLC services augment existing military support services. Their services are otherwise confidential and private, except for duty-to-warn situations.
Military Family Life Counselors assigned to our community:
- Hainerberg Elementary School: 0152-2390-2413
- Wiesbaden Middle School (not available)
- Wiesbaden High School: 0151-4558-3637
- Child/Youth MFLCs: 0151- 5478-5029
- Adult MFLCs: 0176-5594-8229/0170-591-4771
Task Force Wellness community resources
Face mask usage and guidance
In accordance with new DoD and CDC guidelines, USAG Wiesbaden has implemented the mandatory wear of masks or face coverings in several areas where physical distancing is more difficult – such as essential customer service points. This is mandatory at The Exchange, the Commissary, the shoppettes on both Clay and Hainerberg, the dining facility, the shuttle buses, the Postal Service Center and any location where there is one-on-one customer service.
Soldiers, family members, Army civilian employees and Army contractors are also strongly encouraged to follow CDC guidelines on the use of cloth face coverings in other public settings where social distancing measures are difficult to maintain.
Masks will be provided by the garrison for employees who work in those areas. Community members who do not have masks are encouraged to fashion masks out of materials according to CDC guidelines.
Cloth face coverings should not be placed on young children younger than 2 years of age, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the cover without assistance. The garrison will not enforce the face mask policy for children under age 10.
According to the CDC, “a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms. In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g.,grocery stores and pharmacies) especially in areas of significant community-based transmission.”
Many community members have expressed interest in volunteering to make homemade masks for others. The Red Cross has established a mask donation drop box at Building 1201 on Clay Kaserne just inside the first floor door off of King Avenue. These masks will be given to the garrison for distribution at locations with the greatest need. Please do not go to the Red Cross to ask for hand sewn masks at this time. As more masks are made available, more information will be shared on how they will be distributed.
According to Army guidance, Soldiers are authorized to wear the neck gaiter and other cloth items, such as bandanas and scarves, as face coverings. Soldiers should not, however, fashion face coverings from Army Combat Uniforms or other materials that have been chemically-treated. Personal protective equipment, such as N95 respirators or surgical masks, must be reserved for use in medical settings.
Force health protection is the Army's top priority. Army senior leaders are urging everyone to adhere to the latest CDC guidelines to prevent the spread of the virus, including practicing rigorous protocols for personal hygiene, staying home when sick and implementing social distancing techniques.
More information on masks:
· CDC recommendations - https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html
· CDC – How to make and wear homemade cloth face coverings - https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
· CDC – Cloth face coverings: Questions and answers - https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-faq.html
· DoD guidance on the use of cloth face coverings- https://www.defense.gov/Newsroom/Releases/Release/Article/2138340/dod-guidance-on-the-use-of-cloth-face-coverings/
Update April 22: The hotline hours for the trace team will change effective April 24. Hours will be Monday through Friday 8 a.m. to 5 p.m., Saturday and Sunday 10 a.m. to 5 p.m.
Update April 7: The Trace Team is asking individuals in the below circumstances to call the hotline at DSN: 548-8990 or Civ: 49(0)611 143 548-8990:
- Any individual who visited the medical tent outside of the health clinic and was given quarantine, and who has not been released from quarantine, is being asked to call the Trace hotline.
- Any individual who was tested and has not received a lab result should call the Trace hotline to provide updated contact information for the clinic to call them back.
Contacting the Trace Team
The Trace Team continues to track contacts of those with positive COVID-19 cases as they arise. The list of past locations has been removed based on the dates, but updates will be provided as needed.
To help with tracing efforts, community members are asked to contact the Trace Team between 8 a.m. and 8 p.m. seven days a week if:
- you have come into contact with someone who has tested positive for COVID-19, or
- you are experiencing flu like symptoms, specifically cough, fever or shortness of breath, diarrhea, or the loss of taste or smell.
Call the Call Center at DSN: 548-8990 or Civ: 49(0)611 143 548-8990. Or, email the COVID-19 questionnaire to email@example.com.
After your initial call or email, expect a call back within 24 hours.
Please note the call center phone number is set up with multiple lines so callers will be patched to the next available representative.
Power of Attorney for U.S. personnel using host nation health care
To help facilitate care for our U.S. personnel and to receive timely reports on additional cases, community members who use host nation health care facilities are being asked to fill out a power of attorney form. One copy of the form should be provided to your supervisor to give to the clinic Public Health team, the other copy should go to the host nation health care provider. This is highly recommended, but it is voluntary.
The POA will allow the Wiesbaden Army Health Clinic's Public Health nurses, Maj. Joel Osterhout and Lynnette Murray to receive information about the patient's illness, health status and treatment. This form has been approved by U.S. and German legal authorities.
If this form is not used, Public Health will have no way to track U.S. personnel and ensure we are supporting them.
Stop Movement Customer Assistance Point
The Stop-Movement Customer Assistance Point has been activated to provide assistance in three ways:
- The SM-CAP provides PCS and stop movement liaison services to include ETS/retirement, transportation, shipments and flights, housing and hotel lodging, vehicle registration and driver licenses.
- The SM-CAP will assist with PCS exceptions to policy questions and routing.
- SM-CAP assists customers with addressing specific questions to reduce stress and anxiety related to the COVID-19 outbreak.
- Call: (0611) 143-548-1201
- Email: firstname.lastname@example.org
For more information on an upcoming PCS move:
If you have upcoming travel
Federal Ministry of the Interior (Germany)
For more information regarding travel from Germany into neighboring countries, visit the Federal Ministry of the Interior for a listing of current border controls. This listing includes the impact on driving and rail traffic from country to country.
StateDepartment Travel Advisories
If you have questions regarding international travel,consider signing up the for the State Department’s STEP (Smart Traveler Enrollment Program) to receive advisories.
Both pages include current advisories about travel to areas around the globe.
Those with official travel scheduled should check with their supervisor or chain of command for travel approval requirements.
If you are feeling ill
Community members who are feeling ill, including the below symptoms, should adhere to the following guidance:
- If, within the last 14 days, you had close contact with a suspected or confirmed case of the coronavirus AND
- Are experiencing a cough, AND
- Have a fever of 100.4 degrees Fahrenheit (38 degrees Celsius), STAY HOME -- DO NOT GO TO THE HOSPITAL.
- Call Wiesbaden Army Health Clinic Public Health at (06371) 9464-1311 or DSN 590-1311 between the hours of 7:30 a.m. and 4:30 p.m.
- The city of Wiesbaden also has a hotline open daily from 8 a.m. to 8 p.m. at (0611) 31-8080; however, they have limited English speakers available. .
- For life-threatening emergencies, please call 112.
If you do NOT meet ALL THREE of these criteria, but you have symptoms of upper respiratory infection, call your primary care provider for advice.
March 16: Garrison Update - Seeking Care
THINGS TO CONSIDER WHEN SEEKING CARE
If you are feeling ill, please follow the below guidance tohelp us lessen the burden on our health care system – both on post and in the host nation.
If you feel ill and your symptoms are mild enough that you can self-quarantine without the need to meet with a provider virtually or in person, please DO NOT come to the clinic in an attempt to be seen as a walk-inpatient. Testing for COVID-19 does not change the course of the illness nor provide any further action other than to recommend quarantine, which can be done without testing.
The clinic is working to provide virtual appointments starting this week so that patients do not have to risk exposure by coming in the clinic. If you feel you absolutely need to speak to a provider because you are concerned your symptoms are too severe to self-quarantine, please call the appointment line for one of these virtual appointments at 06371-9464- 5762.
Please consider that there are many people who have symptoms that are relatively mild and can self-quarantine at home without the need to utilize a virtual appointment or be seen at a face-to-face appointment. Just like other resources, these appointments are limited and only a certain amount will be released for booking each day.
Coming into the clinic unnecessarily will put you and your children at risk for exposing yourself and/or others to COVID-19.
No treatment other than supportive therapy for symptom management is available at the clinic for viral illnesses like COVID-19 or the common cold (for example, over-the-counter pain relievers to manage a fever or over-the-counter cough syrup for a cough).
ONLY FOR LIFE-THREATENING EMERGENCIES: People who are having difficulty breathing need to call 114 (MPs on post), 117 (Ambulance/Fire on post) or 112 (Ambulance/Fire off post) for an ambulance.
If you call 112 for an off-post ambulance, you should be prepared to answer the following questions, possibly in German depending on the availability of English speakers in their dispatch area.
- Do you have a fever over 102 degrees?
- Do you have a runny nose, coughing, shortness of breath, or diarrhea?
- Have you been tested? If so, what were the results.
Please understand that based on the situation, they may not send an ambulance, which are reserved for life-threatening emergencies.
For more information about the 24/7 COVID-19 Screening Clinic at Landstuhl, please see the update from them below.
If you feel you still need further guidance, you may call the Wiesbaden Army Health Clinic Public Health at (06371) 9464-1311 or DSN 590-1311 between the hours of 7:30 a.m. and 4:30 p.m. Monday – Friday.
If you are not empaneled at the clinic, please call your local health care provider or the city of Wiesbaden hotline open daily from 8 a.m. to 8 p.m. at (0611) 31-8080; however, they have limited English speakers available.
UPDATE FROM LANDSTUHL (from March 13, 2020):
NEW COVID-19 SCREENING CLINIC at LRMC. In order to reduce the risk of spreading respiratory viruses (COVID-19 or otherwise), we have started a COVID-19 Screening Clinic located just outside of the Emergency Department Entrance, Bldg. 93761A (look for the yellow signs), and will be open starting at 8 a.m. on Saturday, March. 14. After that, the COVID-19 Screening Clinic will be open 24/7. If you have symptoms such as fever, cough, and trouble breathing and are concerned you may have contracted a viral illness, we first encourage you to call the Nurse Advice Line who can help you determine if you should come to the ER or stay home and self-quarantine. If you are directed to come to the Emergency Room, you will first need to check in at the COVID-19 Screening Clinic where staff will screen you for symptoms before giving you further instructions for care.
The COVID-19 Screening Clinic is set up with both the screening rooms and a waiting room with chairs spaced in accordance with social distancing measures.
The COVID-19 Screening Clinic is open to ALL members of the military community who are eligible for Space-A care at LRMC. This includes all TRICARE beneficiaries, DOD Civilians, DODEA and NAF employees, and military retirees not enrolled to LRMC. If you are symptomatic and believe you may have come into contact with a suspected or known case of COVID-19, again please first call the Nurse Advice Line for instructions, and then see us in the COVID-19 Screening Clinic.
Please note: not all patients who come to the COVID-19 Screening Clinic will actually be screened for COVID-19. Through a variety of screening processes, to include potential testing for flu strains, the providers in the COVID-19 Screening Clinic will determine those patients with the high likelihood of having COVID-19.
It is vital that patients manage expectations. Not everyone can be tested for COVID-19. We ask that patients not show to the COVID-19 Screening Clinic if you are feeling healthy and "just want to know;" you are putting yourself and your loved ones at risk through potential exposure.
March 14: U.S. Army Europe release - Confirmed case
U.S. Army Europe press release, March 14, 2020:
US Army Europe Soldier tests positive for COVID-19
WIESBADEN, Germany – A Soldier assigned to U.S. Army Europe Headquarters in Wiesbaden, Germany, tested positive for the COVID-19 virus March 13. The Soldier is currently in isolation at his residence.
The Army has begun the process of tracing and contacting people with whom the Soldier might have had contact with over the past two weeks.
The headquarters and the garrison command are implementing all appropriate measures to mitigate the spread of COVID-19 elsewhere in the command, on the installation, or to the surrounding community.
"Our priority is maintaining the health and safety of our Soldiers, civilian employees and family members to ensure our readiness, while implementing appropriate measures alongside our host nation partners to prevent the spread of the virus," said Lt. Gen. Christopher Cavoli, U.S. Army Europe commanding general.
March 12: Garrison Update
As the COVID-19 situation progresses, USAG Wiesbaden continues to work with its host nation partners and to assess Army and DoD guidance. Updates will be posted to the website and shared via Facebook.
No personnel in the USAG Wiesbaden community have tested positive for COVID-19 at this time.
A consolidated list of closures, cancellations and adjusted services will be maintained on this page under the "Impacted services" tab at the top of the page.
Remember that prevention is the best medicine. Wash your hands, practice social distancing by keeping at least 1 meter between you and others when in public and stay home if you are sick. We are taking extra cautionary measures at the garrison to help promote prevention. You will begin to see extra hand washing and hand sanitation areas, more room between tables in eating areas and a move toward online meetings and virtual services.
Many people have been asking about testing for COVID-19. Testing for coronavirus is done on a case-by-case basis as determined by a physician. If you are feeling ill, please call the Wiesbaden Army Health Clinic’s Public Health team who can screen you over the phone and provide guidance for further action. You can reach Public Health at (06371) 9464-1311 or DSN 590-1311 between the hours of 7:30 a.m. and 4:30 p.m.
The city of Wiesbaden also has a hotline open daily from 8 a.m. to 8 p.m. at (0611) 31-8080; however, they have limited English speakers available. Depending on the screening outcome and the severity of the symptoms, patients may be asked to stay home and self-isolate, they may be tested at the clinic, or they may be sent to a local hospital for possible testing and care.Testing depends on patients meeting specific criteria as determined by health officials.
Join the garrison commander for a live town hall on Facebook at 7 p.m. March 13. Even if you do not have a Facebook account, you can still watch the town hall at https://www.facebook.com/usagwiesbaden/.
March 9: Garrison Update
As more confirmed coronavirus cases appear in Germany, USAG Wiesbaden leadership continues to work with units and tenant organizations on prevention and preparation efforts within the community.
Community members are reminded to continue exercising good hygiene procedures, which remain the biggest deterrent to spreading viruses. Wash your hands often with soap and water for at least 20 seconds, use hand sanitizer if soap and water are unavailable, avoid touching your eyes, nose or mouth with unwashed hands, avoid close contact with people who are sick and stay home while you are sick.
No U.S. personnel in the USAG Wiesbaden area have been diagnosed with coronavirus at this time, and there are no closures of installation services.
However, some people who have traveled from high-risk areas, as identified by the CDC, are being asked to self-isolate in their homes (on and off the installation) as a precaution against the spread of the virus. Similarly, a few individuals have PCS’d from high risk areas and are being placed in vacant Army Family Housing for 14 days as a precaution. If you have questions about travel or self-isolation, talk to your supervisor or chain of command.
In the event a case is confirmed within the USAG Wiesbaden footprint, the garrison has put together two teams in support of response efforts for tracing cases and cleaning. Leadership is also coordinating with the host nation to ensure our efforts are in line with their response, as well as with Army and CDC guidance.
The 2019 novel coronavirus outbreak is a daily evolving situation. Current numbers of cases in Germany, and the states of Hesse (Wiesbaden) and Rheinland-Pflaz (Mainz) can be found on the Robert-Koch Institute’s tracker. Click here for the number of worldwide cases.
If you are feeling ill or showing flu-like symptoms, please contact the Wiesbaden Army Health Clinic’s Public Health team at (06371) 9464-1311 or DSN 590-1311 between the hours of 7:30 a.m. and 4:30 p.m. In the case of an emergency, please call 112.
Testing for coronavirus is done on a case-by-case basis as determined by a physician.If you are feeling ill, please call the Wiesbaden Army Health Clinic’s Public Health team who can screen you over the phone and provide guidance for further action. Depending on the screening outcome and the severity of the symptoms, patients may be asked to stay home and self-isolate, or they may be sent to a local hospital for possible testing and care.
Talk to your command or supervisor about any restrictions for upcoming official travel. If you have personal travel scheduled or are planning a trip, visit the CDC's webpage on Coronavirus Disease 2019 Information for Travel or the Department of State's Travel Advisories page.
For the latest updates from the garrison, visit home.army.mil/wiesbaden and click the coronavirus banner. The garrison commander will also host a Facebook Live Town Hall at 5:30 p.m. March 17 to discuss precautionary actions and answer community questions.
Guidance for employees
Employee Information for DoD civilians, flexible work schedules, German civilians and U.S. Civilians is available by clicking HERE.
For More INformation
Current Regulations (USAG & German)
- USAG Wiesbaden General Order I & GERMAN REGULATIONS (Translations)
USAG Wiesbaden specific information
- PCS Quarantine Policy Memo
- Housing Assignments Under COVID-19 Restrictions
- Power of Attorney form
- Memo: At-risk shopping hours
Army and DoD Specific Information
- Army Public Health Center
- Defense Travel Management Office
- DoD COVID-19 Resources
- DoD Education ActiviTY
- U.S. Army Europe
- Tricare (allows sign up for email updates)
- Wiesbaden Army Health Clinic Guide to Host Nation Health Care
Other official sources for information
- CDC Coronavirus 2019 (COVID-19) home ⚠
- CDC Information for Travelers ⚠
- Novel Coronavirus Interactive Display Map and Demographics ⚠
- State Department Travel Advisories ⚠
- U.S. Government COVID-19 response
- World Health Organization ⚠
Europe and Germany specific information
- City of Wiesbaden ⚠
- European Centre for Disease Prevention and Control ⚠
- Robert-Koch Institute - Germany state-by-state tracker ⚠
- HESSIAN MINISTRY FOR SOCIAL AFFAIRS AND INTEGRATION (State COVID-19 tracker) ⚠