PAI provides support to the garrison command group and directorates. The staff oversee and faclitate the implementation of command initiatives. PAI develops strategies and plans to improve USAG Wiesbaden’s programs and services, measures organizational performance on behalf of garrison leadership, and identifies shortfalls to ensure the successful implementation of the IMCOM commander’s vision.
PAI directs and manages continuous improvement projects to close performance gaps, manages garrison measurement and improvement programs such as the Installation Status Report (ISR), Common Levels of Support (CLS), Lean Six Sigma (LSS), Continuous Process Improvement (CPI), Best Business Practices, Customer Relationship Management (CRM), Army Communities of Excellence (ACOE), and the Army Stationing and Installation Plan (ASIP). PAI serves as the garrison commander’s focal point for strategy, integration, management planning, transformation and the alignment of processes at our installations.
PAI has oversight of the garrison's Interactive Customer Evaluation program. To use the program customers can visit ICE online or fill out a paper form available at many services across post.