Do you live in the barracks or on-post housing and have repairs that need to be made or concerns related to poor service, lack of a response by maintenance, etc.? Use the information below to find out who to contact.

✪ Denotes an external link

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Works Orders and Pest Control for Campbell Crossing
Click on the photo above to login to Campbell Crossing Residential Services ✪.
Non-Emergency Work Orders and Pest Control call 931-431-3966.
Emergency Work Orders call 931-431-6029.
Grass Cutting call 1-800-481-0096.

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Housing Complaint Hotline
Call 270-956-4728 if you have a concern related to poor customer service, lack of response by maintenance, etc. regarding repairs to housing.

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What is the process to escalate a concern related to my home or community?
Campbell Crossing takes resident concerns very seriously and desires to address and resolve any issues in a timely manner to the satisfaction of all parties involved.
Click here ✪ to view a copy of our informal dispute resolution process for all residents as well as the formal dispute resolution process outlined in Schedule 3 of the NDAA Universal Lease for Active Duty residents.
Click here to view the Department of The Army Memorandum CPM 600-24, Subject: Command Policy Memorandum – U.S. Army Materiel Command (AMC) Universal Lease and Dispute Resolution Policy Guidance for Privatized Military Housing.

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Works Orders and Pest Control for Barracks.
For maintenance emergencies affecting life, healthy, or safety, please call 270-798-1200. For all maintenance requests for barracks, Soldiers must use the Army Maintenance Application. The Army Maintenance Application is available through the Digital Garrison App. Digital Garrison App is a free app available to anyone for download at the App Store for Apple devices and Google Play for Android. Once the app is downloaded, users will be prompted to create an account. By selecting Fort Campbell as the location of choice, users will have all of the installation’s information available instantly. Within the Digital Garrison App, click the Army Maintenance Application link and create an ArMA account.  Information required to register includes military email address, location/building of residence, unit and phone number. Users can specify their ArMA notification preferences as email, text message or both during registration. There is also the ability for Soldiers to report bugs or errors to the app developers and Fort Campbell Directorate of Public Works.