Due to a lapse in appropriations, the IMCOM Enterprise Web sites will only be updated with life, health, and safety information until further notice.
Do you live in the barracks or on-post housing and have repairs that need to be made or concerns related to poor service, lack of a response by maintenance, etc.? Use the information below to find out who to contact.
✪ Denotes an external link
Campbell Crossing
Works Orders
Click on the photo above or visit the Centinel Communities App ✪ to schedule a routine work order.
For Urgent and Emergency Work Orders call 931-431-3966.
Housing Services Office
24/7 Housing Hotline
If you have unresolved concerns or questions or are experiencing difficulties with housing maintenance, repairs, or conditions – call the 24/7 Housing Hotline at (270) 956-4728. The 24/7 Housing Hotline is operated by the Housing Services Office, your advocates for all housing needs.
What is the process to escalate a concern related to my home or community?
Campbell Crossing takes resident concerns very seriously and desires to address and resolve any issues in a timely manner to the satisfaction of all parties involved.
Click here ✪ to view a copy of our informal dispute resolution process for all residents as well as the formal dispute resolution process outlined in Schedule 3 of the NDAA Universal Lease for Active Duty residents.
Click here to view the Department of The Army Memorandum CPM 600-24, Subject: Command Policy Memorandum – U.S. Army Materiel Command (AMC) Universal Lease and Dispute Resolution Policy Guidance for Privatized Military Housing.
Barracks
Works Orders and Pest Control
For maintenance emergencies affecting life, healthy, or safety, please call 270-798-1200. For all maintenance requests for barracks, Soldiers must use the Army Maintenance Application (ArMA). ArMA is available through the My Army Post App (MAPA) or via the ArMA website. MAPA is a free app available to anyone for download at the App Store for Apple devices and Google Play for Android. Once the app is downloaded, users can select Fort Campbell as the location of choice and will have information about Fort Campbell available instantly. Within the MAPA, click the Work Orders link and login or create an ArMA account. Information required to register includes military email address, location/building of residence, unit and phone number. Users can specify their ArMA notification preferences as email, text message or both during registration. There is also the ability for Soldiers to report bugs or errors to the app developers and Fort Campbell Directorate of Public Works.