• Lead Human Resource Change through HR strategic plan
  • Develop Postal transformation plan
  • Foster improved customer service climate
  • Transform services to provide quality customer service
  • Identify and develop improved processes
  • Support Lean Six Sigma initiatives
  • Develop a Workforce Development Plan to include succession planning and a mentorship program
  • Develop a DHR strategic communication plan


The Administrative Services Division works to provide equitable, accurate, timely and efficient customer service to the U.S. Army Garrison Benelux community. ASD includes document services, records management and postal services.
Army Community Service (ACS) provides the following programs and resources for service members their families, retirees and DoD Civilians: Army Emergency Relief, Army Family Action Plan, Army Family Team Building, Army Volunteer Corps, Exceptional Family Member Program, Family Advocacy Program, Financial Readiness Program, Information, Referral & Follow-up, Military Family Life Counselor, New Parent Support Program, Relocation & Employment Readiness Program and Survivor Outreach Services.
The Army Continuing Education System (ACES) mission is "To vigorously promote lifelong learning opportunities to sharpen the competitive edge of the Army by providing and managing quality self-development programs and services."
Army Substance Abuse Program strengthens the overall fitness and effectiveness of the Army's workforce, to conserve manpower and to enhance the combat readiness of service members.
The Military Personnel Division works to provide equitable, accurate, timely and efficient customer service to the USAG Benelux community through the U.S. Community Services Center, Personnel Services Branch, Passport and SOFA services, ID Cards, Retiree Services and Casualty Assistance while establishing and maintaining strong relationships with our stakeholders to enhance the well-being of the Benelux military family.
Department of the Army civilians at U.S. Army Garrison Benelux have a variety of training and leadership development programs available to them through the Directorate of Human Resource's local workforce development program and through Army-wide resources.