The Casualty Assistance Office provides assistance to the grieving families of deceased military personnel, active duty and retired, by providing the final demonstration of our nation’s gratitude to those who faithfully defend our country in peace and war. Casualty Assistance provides assistance to next-of-kin of critically injured, ill or deceased Army soldiers, retirees, and veterans to include Benefits Counseling; Military Funeral Honors; and Casualty Assistance/Notification Officer training (CAO/CNO).
OFFICE LOCATIONS
RETIREMENT SERVICES OFFICE / CASUALTY ASSISTANCE SERVICES | SHAPE (CAS)
Primary: 0032-65-75-7488
| Sunday | Closed |
| Monday | 8 a.m. - 4:30 p.m. |
| Tuesday | 8 a.m. - 4:30 p.m. |
| Wednesday | 8 a.m. - 4:30 p.m. |
| Thursday | 8 a.m. - 12 p.m. |
| Friday | 8 a.m. - 4:30 p.m. |
| Saturday | Closed |
Building: 253
Rue Grande
Mons, 7010
NOTICE: DSN: 314-597-7488
RETIREMENT SERVICES OFFICE | BRUNSSUM
Primary: 0031-45-534-0260
Secondary: 0031-45-534-0261
| Sunday | Closed |
| Monday | 8 a.m. - 4 p.m. |
| Tuesday | 8 a.m. - 4 p.m. |
| Wednesday | 8 a.m. - 4 p.m. |
| Thursday | 8 a.m. - 4 p.m. |
| Friday | 8 a.m. - 4 p.m. |
| Saturday | Closed |
Building: 90008
Kranenpool 3
Brunssum, 6443 VA
NOTICE: DSN 314-597-4260 Closed daily for lunch from 12 p.m. - 1 p.m.
CASUALTY ASSISTANCE SERVICES | BRUNSSUM (CAS)
Primary: 0031-45-534-0260
Secondary: 0031-45-534-0261
| Sunday | Closed |
| Monday | 8 a.m. - 4 p.m. |
| Tuesday | 8 a.m. - 4 p.m. |
| Wednesday | 8 a.m. - 4 p.m. |
| Thursday | 8 a.m. - 4 p.m. |
| Friday | 8 a.m. - 4 p.m. |
| Saturday | Closed |
Building: 90008
Kranenpool 3
Brunssum, 6443 VA
NOTICE: DSN 314-597-4260 Closed daily from 12 p.m. - 1 p.m.
CASUALTY & MORTUARY AFFAIRS
U.S. Army Casualty & Mortuary Affairs Operations Center website includes the following information:
- Army Casualty Notification Officer and Casualty Assistance Officer Training
- Army Casualty Reporting
- Army Casualty FAQs
- Funeral Honors
- Army in Europe Casualty Assistance Center
- Related Program Links
SERVICE COMPONENT CASUALTY CONTACTS
Air Force Casualty Assistance Office
Commercial Phone: 1-800-433-0048 or 210-565-3505
DSN: 312-665-3505
Marine Corps Casualty Assistance Office
Commercial Phone: 1-800-847-1597 or 703-784-9512
DSN: 312-278-9512
Navy Casualty Assistance Office
Commercial Phone: 1-800-368-3202 or 1-901-874-2501
DSN: 312-882-2501