MISSION: Provide timely and effective human resources, postal and administrative support that meet customer service needs, enhance readiness and promote the well-being of the U.S. Army Garrison Rheinland-Pfalz community. The Directorate of Human Resources provides premier human resources and installation services to support a diverse, transforming community, ensuring mission readiness and enhanced quality of life.

Functions

The Administrative Services Division provides oversight, training and guidance for the Document Management Program in record-keeping, Army addresses, correspondence preparation, office symbols, official mail and distribution, forms and Freedom of Information Act/Privacy Act requests.
The Army Continuing Education Services' mission is to create and lead the Army's premier education organization committed to excellence, innovation and deployability.
The Army Substance Abuse Prevention program provides education and early intervention to help commanders, civilian supervisors and the installation community reduce lifestyle risk factors to increase healthy outcomes.
U.S. Army Garrison Rheinland-Pfalz Casualty Program Services, as an extension of the Europe and Africa Casualty Assistance Center, assists and supports families in an emotionally stressful time of bereavement, and provides training and resources to all Soldiers serving in casualty notification or assistance and dedicated professionals assisting family members in their greatest time of need.
The Freedom of Information Act is a federal law that establishes the public's right to request existing records from federal government agencies. The FOIA provides for prompt, maximum release of Department of Defense records to the public unless such requested records are specifically exempt from mandatory public disclosure under the FOIA. The Privacy Act of 1974, establishes a Code of Fair Information Practice that governs the collection, maintenance, use and dissemination of personally identifiable information about individuals that is maintained in systems of records by federal agencies.
The mission of the ID Card and DEERS section is to ensure enrollment of all eligible Department of Defense beneficiaries in the Defense Enrollment Eligibility Reporting System and to provide Common Access Card issuance to service members, retirees and their family members as well as to federal civilian employees and contract employees.
The Military Personnel Division's mission is to deliver friendly, diverse services to Soldiers, their families, retired military, government civilians and government contractors. Furthermore, the office provides sustainment services to maintain mission readiness of military personnel, family members and commanders of the community.
According to the State Department, all U.S. military-affiliated personnel in Germany must apply for passports and Consular Reports of Birth Abroad through their local U.S. military installation passport office. This office also handles Status of Forces Agreement (SOFA) cards.
The U.S. Army Garrison Rheinland-Pfalz Retirement Services Program keeps retired Soldiers and their family members updated on their benefits and entitlements after retirement with the goal of ensuring retiring and retired Soldiers remain Soldiers for Life and support the Army wherever they live.
The U.S. Army Garrison Rheinland-Pfalz Military Postal Service operates as an extension of the U.S. Postal Service to bring authorized members of the Baumholder and Kaiserslautern communities the most expeditious and efficient, personal and official mail services posible; comparable to that enjoyed domestically.
The Soldier for Life - Transition Assistance Program provides pre-separation counseling, transition and employment assistance services to Active Duty, Guard and Reserve Soldiers and Airmen, Department of Defense civilians who are considering or preparing to depart the military and all work age family members of each of the above groups.
No matter how many times you've PCSed or even if you've been assigned to U.S. Army Garrison Rheinland-Pfalz before, you need to make contact with your sponsor to make sure you're aware of the latest in-processing policies and requirements before you arrive.
The Installation Voting Assistance Office assists with voter information and registration and ensures all personnel have the resources, time and ability to participate in their civic duty. All service members, family members, retirees and civilians of the community have access to voting assistance.