Before you call the Inspector General (IG) Office, please take the following into consideration.
Be sure you have a problem, not just a peeve.
- Are the cooks turning out lousy chow or was it just one bad meal.
Give your chain of command a chance to solve the problem.
- Many problems must be addressed to the chain of command for resolution anyway.
If IG assistance is needed, contact you local IG first.
- IGs at higher commands will normally refer the case to the local IG for action.
Be honest and do not provide misleading information.
- IGs will discover the truth quickly in most cases, and there are penalties for knowingly providing false information.
Keep in mind the IG Office is not a policy maker.
- If a policy is flawed, you can submit a proposed change on DA Form 2028.
Keep in mind that IGs can only recommend, not order a resolution.
- Only Commanders can order. The role of the IG is to advise the Commander.
Remember IGs can only resolve a case on the basis of fact.
- Your claim that a supervisor has violated the rules does not make it fact. A claim must be supported with evidence.
Do not expect instant action on your request. Be patient.
- Investigations take time, and IGs tend to have heavy workloads.
Be prepared to take "No" for an answer.
- In any case - "Yes" or "No" - the IG will explain why.