Before you call the Inspector General (IG) Office, please take the following into consideration.


Be sure you have a problem, not just a peeve.

  • Are the cooks turning out lousy chow or was it just one bad meal.

Give your chain of command a chance to solve the problem.

  • Many problems must be addressed to the chain of command for resolution anyway.

If IG assistance is needed, contact you local IG first.

  • IGs at higher commands will normally refer the case to the local IG for action.

Be honest and do not provide misleading information.

  • IGs will discover the truth quickly in most cases, and there are penalties for knowingly providing false information.

Keep in mind the IG Office is not a policy maker.

  • If a policy is flawed, you can submit a proposed change on DA Form 2028.

Keep in mind that IGs can only recommend, not order a resolution.

  • Only Commanders can order. The role of the IG is to advise the Commander.

Remember IGs can only resolve a case on the basis of fact.

  • Your claim that a supervisor has violated the rules does not make it fact. A claim must be supported with evidence.

Do not expect instant action on your request. Be patient.

  • Investigations take time, and IGs tend to have heavy workloads.

Be prepared to take "No" for an answer.

  • In any case - "Yes" or "No" - the IG will explain why.


To complain without fear of reprisal is the right of any
Soldier, civilian, or Family member seeking IG help.