Civilian Human Resources Service Center (CHRSC)

In October 2023, the Army's Civilian Human Resource Agency (CHRA) re-organized away from local Civilian Personnel Advisory Centers (CPACs), and moved to command-focused directorates with Civilian Human Resources Service Centers (CHRSCs) tailored to optimize support to each command customer.

The  Civilian HR Portal is the fastest and most efficient method for requesting CHRA support and will ensure your request gets to the correct CHR Service Center.  Access the Portal and select ‘Make a Request’ to submit a ticket for help updating things such as your Service Computation Date, Leave, Veterans Preference, Within Grade Increase, Overseas Allowances, or requesting HR Systems Access.

To request Employment Verification, access your Performance Plan, or self-update items such as your Education, Disability Status, Language Information, Training or Certifications/Licenses, please visit  MyBiz+.
 

To view information about Army Civilian Benefits, please visit the  Army Benefits Center – Civilian.  There you can participate in benefits briefings, request retirement estimates, and make changes to your benefits elections through the Government Retirement Benefits Platform.

As a result of this re-organization, the CPAC office at Fort Huachuca is now called the Defense Civilian Intelligence Personnel System (DCIPS) Civilian HR Service Center. It provides human resources services, advice and support to Army supervisors and employees covered by DCIPS, a Title 10 Excepted Service Civilian Personnel System. DCIPS supports the complete human capital lifecycle for Army civilian positions, employees and organizations designated as having an intelligence function, such as the U.S. Army Intelligence Center of Excellence.

Separate CHR Service Centers supporting each of the other major commands at Fort Huachuca are also available to provide remote support to employees and supervisors on the installation.

If you have not received a timely response to your CHRP ticket, reach out to us via email at usarmy.huachuca.chra-west.mbx.cpac-Contact@army.mil.  You can also leave a phone message directly with the DCIPS Service Center at 520.538.6102, or the ID-T (Garrison) Service Center at 706.791.3840.
 

Non-Appropriated Fund (NAF) Human Resources
For assistance with Non-Appropriated Fund questions, please submit a CHRP ticket or contact our local NAF HR team:

556 Augur Ave., Building 22214, Fort Huachuca, AZ 85613
MWR Child and Youth Services (CYS): 571.588.6783
MWR: 571.644.6706
usarmy.huachuca.chra-west.list.cpac-naf-hro@army.mil