Army.mil
Military Personnel Updates

MILITARY PERSONNEL DIVISION

Operational Notice: Hawaii Transportation Outbound Backlog Scaling at
Hawaii Transportation PPPO Outbound Shipment Lead Times: 4.5 Weeks Standard
Household Goods / Unaccompanied Baggage
ALL OUTBOUND Shipments (ITGBL)
4.5 Weeks Lead
Next Available Pick-Up14 JUL 2026
Special Geographic Locations
To/From Restricted Zones
4.5 Week Backlog
Next Available Pick-Up21 JUL 2026
Island of Kauai Operations
Inter-Island / Outbound Kauai
5.5 Week Backlog
Next Available Pick-Up14 JUL 2026
Recreational Vessels & Watercraft
Over-Dimensional (14ft or greater)
4.5 Weeks Lead
Next Available Pick-Up14 JUL 2026

Logistical Outbound Notice: All standard movements currently scaling at 4.5 Weeks

MPD Highlights
Our mission is to deliver friendly, comprehensive services to Soldiers, Family Members, government civilians, government contractors and retirees stationed throughout the Pacific Region Area of Operations (Hawaiian Islands, American Samoa, Guam, Vietnam, Philippines and other countries serviced by U.S. Army Garrison Hawaii).

Military personnel pinning ceremony

Operating Highlights
The MPD provides military personnel services required by customers upon arrival/departure from the installation and other personnel actions initiated by Soldiers, Civilians, Family Members and Retirees. MPD support includes DEERS/ID Cards, Transition Assistance Program (TAP), Out-Processing, Promotions and Personnel Actions (S1 Non-PSDR Units), Personnel Automation (PAS), Separation Center, Retirement Services, Reassignments/Family Travel, Casualty Assistance Center (CAC), Soldier Readiness Processing-Mobilization (SRP-M), Congressional (USAG-Hawaii), Directorate of Human Resources (DHR) Fingerprint Services, Total Army Sponsorship Program, and Passport/Visa processing.

Military Personnel Division (MPD)

  • DEERS/ID Cards: (808) 787-1079
  • Family Travel: (808) 787-3217
  • Out-Processing Center: (808) 787-3220
  • Passports: (808) 787-1337
  • Reassignments Section: (808) 787-1342
  • Retirement Services Office: (808) 787-3213
  • Separation Center: (808) 787-1101
  • TAP - Schofield Barracks: (808) 787-1036
  • TAP - Fort Shafter: (808) 787-1037

Hours of Operation

SundayCLOSED
Monday7:30 a.m. - 4 p.m.
Tuesday7:30 a.m. - 4 p.m.
Wednesday7:30 a.m. - 4 p.m.
Thursday7:30 a.m. - 12 p.m.
Friday7:30 a.m. - 4 p.m.
SaturdayCLOSED
Location:
BLDG 750
Soldier Support Center
Schofield Barracks, HI

How to Reach Us

Option 1: Visit In Person

Visit any MPD section at their respective locations listed in the MPD Email Directory below.

Option 2: Email Contact

Contact the appropriate MPD section using the group email addresses provided in the MPD Email Directory below.

MPD Email Directory

Personnel Operations Branch (POB) expand

Location: Building 750, Schofield Barracks

Email: usarmy.schofield.id-pacific.mbx.dhr-operations@army.mil

Casualty Assistance Center expand

Location: 371 Brannon Road, Building 663, Schofield Barracks

After Hours: 655-3272

Email: usarmy.schofield.id-pacific.mbx.casualty-assistance-ctr@army.mil

Soldier Readiness Processing and Mobilization (SRPM) expand

Location: Conroy Bowl, Building 555

Email: usarmy.schofield.id-pacific.mbx.tcs-orders-srpm@army.mil

Personnel Processing Branch (PPB) - Building 750, Schofield Barracks

Family Travel expand
Personnel Automation expand
Reassignments expand

Location: Building 750, Room 200

Email: usarmy.schofield.id-pacific.mbx.reassignments-hi@army.mil

Passports/VISA expand
Retirement Services expand
Transition Center expand

MILITARY PERSONNEL DIVISION (MPD)

  • DEERS/ID CARDS: (808) 787-1079
  • Family Travel: (808) 787-3217
  • Out-Processing Center: (808) 787-3220
  • Passports: (808) 787-1337
  • Reassignments Section: (808) 787-1342
  • Retirement Services Office: (808) 787-3213
  • Separation Center: (808) 787-1101
  • TAP: Schofield Barracks: (808) 787-1036
  • TAP: Fort Shafter: (808) 787-1037

Hours of Operation

SundayCLOSED
Monday7:30 a.m. - 4 p.m.
Tuesday7:30 a.m. - 4 p.m.
Wednesday7:30 a.m. - 4 p.m.
Thursday7:30 a.m. - 12 p.m.
Friday7:30 a.m. - 4 p.m.
SaturdayCLOSED
Location:
BLDG 750
Soldier Support Center
Schofield Barracks, HI