Why can't I see the sponsorship page?

Individual users are not able to see the sponsorship features on the Army Career Tracker (ACT) website unless you are on assignment instructions, or you have been assigned as either a sponsor or unit sponsorship coordinator.

If you received assignment instructions and still do not have a sponsorship tab on the ACT website, please contact your local office who issued your PCS orders and ask them to register your assignment in ACT.

Where can I locate the DA Form 5434?

The DA Form 5434 is located under "Sponsorship" and can be accessed via the following sponsorship subpages:

• DA Form 5434
• DA Form 5434 (Early Access)

Why isn't my DA Form 5434 loading properly?

Issues loading the DA Form 5434 typically occur due to incorrect browser settings. Using the following settings may resolve most viewing issues:

• IE9 – Set Compatibility View to OFF
• IE11 – Set Compatibility View to ON

Why am I still receiving incomplete notifications?

Users will continue to receive notifications stating that their DA Form 5434 is incomplete under the following conditions:

• A sponsor has completed section 3, but sections 1, 2, 4, or 5 are still pending completion by the incoming Soldier.
• An incoming Soldier has completed sections 1, 2, 4, and 5, but the assigned sponsor has yet to complete section 3.

Do I need to recreate my DA Form 5434 if my assignment changes?

If the original orders have been canceled or revoked, the incoming Soldier must create a new DA Form 5434 once a new assignment is provided by Human Resources Command.

Who is my assigned sponsor?

Once you are assigned a sponsor, you will receive a welcome letter from your Sponsorship Coordinator with your sponsor’s contact information. You can also view details about your sponsor in Section 3c of your DA Form 5434.

Can I upload information to the DA Form 5434?

Currently there is no option to upload information to the DA Form 5434.

Who can I contact if I have questions?

Contact the Hawaii Military Personnel Division at (808) 655-8276. You may also email your questions to usarmy.schofield.id-pacific.mbx.sponsorship@army.mil.