Effective Monday, June 13, 2024 shipments after 1200 - JPPSO has advised (based on TSP & local agent capacity/availability, everything ‘in the process’ being rejected or refused, closed out dates, and so many re-bookings) we are now at *3.5 WEEKS*... for ALL shipment requests

It is imperative that All Soldiers in receipt of orders departing Hawaii – Make Transportation – PPPO (Rm 140) one of their first stops

  • - Hawaii Transportation-PPPO Personal Property Preparing Office: All movements are at normal times at 3.5 WEEKS!  
    • Household Goods/Unaccompanied Baggage (ITGBL – ALL OUTBOUND shipments) – 3.5 WEEKS Lead Time {Pick-Up})


    • To/From special locations -  2 WEEK Backlog {Pick-Up}
  •  *NEXT AVAIL P/U DATE = 27 MAY *
    • To/From Kauai island -  3.5 WEEKS Backlog {Pick-Up})
    • BOAT/WATERCRAFT shipment of 14ft or more -  3.5 WEEKS  {Pick-Up}

The installation out-processing clearance process begins upon receipt of orders for permanent change of station, or PCS, or retirement/separation from the U.S. Army.

To receive installation/unit clearing papers (DA Form 137-1/137-2), please view the presentations linked below and follow the instructions.

You may request your clearing papers 

1.     No earlier than 30 days prior to your AVAL/DEROS for Soldiers PCS

2.     No earlier than 30 days prior to your REPORT DATE for Soldiers separating

In order to receive clearing papers, we will need a copy of the following documents:
3.    Orders/amendments
4.    An Approved IPPS-A leave of absence request filled out in accordance with AR 600-8-10 Chapter 4-7 Leave in Conjunction with Permanent Change of Station sub-section B. The Leave of Absence Form must cover from date of departure from losing unit to reporting date on orders, even if early report is authorized. The TO date on the must be the same day as the reporting date in the PCS orders. Permission to report early does not change the reporting date. 
5.    If you are ETSing/Retiring, then our office will only need a copy of your orders/amendments
Clearing papers are issued:
6.    14 days prior to AVAL/DEROS for Soldiers PCSing
7.    14 days prior to report date for Soldiers separating
Once complete, send an email to  USARMY.SCHOFIELD.ID-PACIFIC.MBX.OUT-PROCESSING-HI@ARMY.MIL with the subject line of "Clearing Papers."
A representative will acknowledge receipt of your documents and will forward your clearing papers and instructions to you 14 business days prior to your departure date.
You may contact our office at (808) 655-4274 for further assistance.

CWT Sato Travel is experiencing higher than normal wait times.

We thank you in advance for your patience as we navigate high volumes of PCS/ETS/Retirement/Emergency Leave/DTS-TDY travel.


  • PCS/ETS/RET travel packets will be accepted at the Army Hawaii office sites – Schofield and Fort Shafter.  Air Force/Marines refer to local command/DMO
  • With the high volume of transportation travel packets, we can receive/review your packets on delivery to assure all the necessary documents are in order
  • In-person itinerary information may not be provided at this time if travel is beyond 24-48 hours
  • Helpful information for pet travel and leave travel that is provided on the travel slip will be taken into consideration

The travel industry is still in an unprecedented recovery mode and is experiencing limited flight options, flight schedules and availability. Consequently, more time is required for the CTO to action the travel orders in compliance with DOD JTR directives.


Pet transportation has been greatly affected by pet transportation embargos and limited availability. To execute your travel to the new PDS on the required contract carrier, you may need to arrange pet transport by private pet shipping vendors. Personal research and added expenses may be mandatory.


Leave in conjunction with Official Travel – LICWO. Understandably, everyone wants to take advantage of leave enroute to the ultimate PDS (Permanent Duty Station). Many have decided to arrange alternated car shipments and even reunions with family and friends. Again, with limited flight schedules and availability this proves difficult.

  • The CTO Army and Air Force offices are taking advance LICWO appointments for LICWO assistance once you are in receipt of the itinerary advisory. Once you are in receipt of your itinerary advisory contact the CTO. The DOD requires that the CTO execute the travel orders to the PDS. 
  • For IBA FOP travelers, the request for ‘early ticketing’ can be arranged should you choose to self-procure alternative LICWO with the airline direct upon receipt of the Electronic Ticket Advisory.


  • Dedicated Production teams will action any DTS request and return your travel itinerary and information via electronic email delivery within 24 to 72 hours in the order it is received.

Child enrolled in Child & Youth Services (child development, school age or youth centers) Yes
Child attending public school (K-12) Yes
Child attending private school (K-12) No
Child is home schooled No, but parents must call school where Form #4140 was completed to inform them that the student is moving and should be removed from their home school roster

In order to attend the brief, Soldiers must have at a minimum their separation orders in hand.

Contact Us

  • Soldier Support Center
    Bldg. 750, Room 103
    673 Ayres Ave.
    Schofield Barracks
  • (808) 655-0094

“Due to mandatory monthly office cleaning, the Schofield Barracks Personal Property Processing Office (PPPO) have modified their hours of operation.

*** Effective Friday, Sept. 29, 2023, the LAST FRIDAY of every month, PPPO hours are from 8:30 a.m. - 3 p.m..  We apologized for any inconvenience and thank you for your patience and understanding.”

Once orders are received, ALL customers should use the Defense Personal Property System at https://move.mil to begin to schedule their move. Then, you should immediately contact the local Personal Property Preparing Office by emailing a full set of orders and any amendments to usarmy.schofield.402-afsb.mbx.hi-pppo@army.mil. No appointment is needed for questions, travel slips or travel slip changes.

For those who cannot access https://move.mil on a work or home computer, you may want to see if the Library, Education Center, or Soldier For Life program can provide assistance with computer access.

The Schofield Barracks Transportation - Personal Property Processing Office is open Monday, Tuesday, Thursday and Friday from 7:30 a.m.-3 p.m.. Every other Friday, they close at 2 p.m. They are closed on all federal holidays. Their phone number is (808) 655-1868.

Below are Tricare-related briefings for service members who are PCSing or separating from the Army. Additional briefings are available online at https://www.tricare.mil/Briefings.

T.A.S.P. Total Army Sponsorship Program
Applies to PVT-SSG, W1-CW2, 2LT-CPT are required to participate in the Sponsorship program, except those on assignment to a PCS/TDY length school (more than 20 weeks).  Soldiers in higher ranks may request a sponsor if so desired.
Please go to https://actnow.army.mil and complete the Total Army Sponsorship Program (TASP) DA Form 5434 and survey. Complete sections 1, 2, 4, & 5. After you have completed all sections please check I CERTIFY block; add your rank in Section 1 and save your form at the bottom of the page.  Additionally, complete the TASP Survey.

>> Out-Processing Survey: In the event the Army Career Tracker is down or inoperative, please use the OUT-PROCESSING SURVEY to provide your feedback.  You must download the form, fill it out using Excel or another spreadsheet software.  The first tab contains instructions.  Once complete, send the third tab (titled print form) to USARMY.SCHOFIELD.ID-PACIFIC.MBX.SPONSORSHIP@ARMY.MIL.