MPD
MILITARY PERSONNEL DIVISION
Important Reassignment Update
Effective August 18, 2025, the in-person levy briefing has been discontinued.
In support of the Chief of Staff of the Army’s initiative to improve the Soldier Experience (Soldier XP), IMCOM G1 has been tasked with enhancing personnel processing to improve how PCS orders are produced and managed. Previous in-person reassignment briefing methods were determined to be inefficient—relying on outdated presentation techniques, non-standardized content, and limited opportunities for clarification.
Effective immediately, IDs will discontinue in-person reassignment briefings. Military Personnel Divisions (MPDs) will implement the IMCOM FORM 78 (Reassignments Checklist) , a standardized initial checklist designed to streamline Soldier elections and accelerate the PCS order production process.
Reference: EMTS2 HQAMC-250730-CG93.
Hawaii Transportation & PPPO Personal Property Preparing Office
All movements are at 2.5 WEEKS!
- Household Goods/Unaccompanied Baggage (HHG/UB) ITGBL — ALL OUTBOUND shipments
2.5 WEEKS (Load Time Frame)
Next Available PPU Date: 09 OCT** - To/From special locations
3.5 WEEK Backlog
Next Available PPU Date: 16 OCT** - To/From Kauai Island
5.5 WEEKS Backlog
Next Available PPU Date: 30 OCT SEP** - BOAT/WATERCRAFT shipment of 14ft or more
3.5 WEEKS (Pick-Up)
Next Available PPU Date: 16 OCT**
Aloha and Welcome to the Military Personnel Division (MPD) website. The purpose of our website is to provide you with updates, policies, guidance and other relevant information affecting Soldiers and Family Services provided by the MPD and other complimentary agencies at the Soldier Support Center.
MPD’S HIGHLIGHTS
Our mission is to deliver friendly comprehensive services to Soldiers, Family Members, government civilians, government contractors and retirees stationed throughout the Pacific Region Area of Operations (Hawaiian Islands, American Samoa, Guam, Vietnam, Philippines and other countries serviced by the US Army Garrison – Hawai’i.
Operating Highlights
The MPD provides military personnel services required by customers upon arrival/departure from the installation and other personnel actions initiated by Soldiers, Civilians, Family Members and Retirees. It encompasses DEERS/ID Cards, Transition Assistance Program (TAP), Out-Processing, Promotions and Personnel Actions (S1 Non-PSDR Units), Personnel Automation (PAS), Separation Center, Retirement Services, Reassignments/Family Travel, Casualty Assistance Center (CAC), Soldier Readiness Processing-Mobilization (SRP-M), Congressional (USAG-Hawaii), Directorate of Human Resources (DHR) Fingerprint Services and Total Army Sponsorship Program and Passport/Visa processing.
MILITARY PERSONNEL DIVISION (MPD)
- DEERS/ID CARDS: (808) 787-1079
- Family Travel: (808) 787-3217
- Out-Processing Center: (808) 787-3220
- Passports: (808) 787-1337
- Reassignments Section: (808) 787-1342
- Retirement Services Office: (808) 787-3213
- Separation Center: (808) 787-1101
- TAP: Schofield Barracks: (808) 787-1036
- TAP: Fort Shafter: (808) 787-1037
Hours of Operation
| Sunday | CLOSED |
| Monday | 7:30 a.m. - 4 p.m. |
| Tuesday | 7:30 a.m. - 4 p.m. |
| Wednesday | 7:30 a.m. - 4 p.m. |
| Thursday | 7:30 a.m. - 12 p.m. |
| Friday | 7:30 a.m. - 4 p.m. |
| Saturday | CLOSED |
BLDG 750
Soldier Support Center
Schofield Barracks, HI