After renewing your CAC to the attached document or this link:

Common Access Card (CAC) Office (sharepoint-mil.us)

 

TO MAKE AN APPOINTMENT:

Please visit https://idco.dmdc.osd.mil/idco/ to make an appointment for an ID Card/CAC at one of our ID card facilities co-located at the Visitor Control Center. 

For questions regarding your appointment, please call: 586.282.8074 or 586.282.5611

 

GENERAL INFORMATION:

 

TELEWORKERS

Teleworkers must bring their laptop to their office, physically connect to the network and publish their certificates to GAL.

Those with DREN accounts need to let their IT office know that they are coming in for a CAC renewal before their appointments. Those with door access will need to update with IT after the CAC is issued.

CIVILIANS

NEW HIRES: Make your appointment after you receive your SF-50. Bring TWO valid pieces of identification. See "Acceptable forms of ID" section below.

RENEWAL: To renew your CAC, you must be within 90 days of the expiration date. You must bring TWO forms of valid ID. See "Acceptable Forms of ID" section below.

If you previously required a fingerprint override please call either location to set the appointment and let them know.

CONTRACTORS

NEW HIRE: Make your appointment after you receive your notice of approval.

FOR APPOINTMENT:

  • You will need to bring two valid pieces of identification. See "Acceptable Forms of ID" section below.
  • If you previously required a fingerprint override please call either location to set the appointment and let them know.

OCONUS TRAVEL

CIVILIAN OCONUS CAC: Please bring your completed and digitally signed DD form 2365, your 1610 travel orders and TWO forms of valid ID. Your current CAC counts as one valid form.

CONTRACTOR OCONUS CAC: You must have TASS approval for the same dates that you will be OCONUS, your Letter of Authorization and TWO valid pieced of identification.

 

See "Acceptable Forms of ID" section below.

PIN RESET/BLOCKED CAC

We accept walk-ins for CAC pin reset or blocked CACs daily between 0710 - 1130 and 1300 - 1510.

*Not open on federal holidays or weekends.

LOST OR STOLEN CAC

We accept walk-ins daily between 0800 - 1130 and 1300 - 15300. You must file a police report in Building 207 and bring TWO forms of valid ID - one must be a valid picture ID.

See "Acceptable Forms of ID" section below.

DEERS

Please make appointments on line at https:/https://idco.dmdc.osd.mil/idco/. If you need further assistance regarding what documents to bring, please call 586.282.8074

ADDING DEPENDENTS

To add dependents, children, spouse, parent, stepchild, you must have their social security card, birth certificate and any other required documents listed at www.dmdc.osd.mil. Dependents 18 and older must have a valid state issued photo ID. Certificates of live birth can only be accepted for babies less than 30 days old.

STUDENTS 21-23

Must have a letter from the school stating the student's name, full time status and estimated graduation date or semester ending date.

100% DISABLED VETS

Bring either your letter from the VA stating that you are eligible for the commissary and PX exchange OR a letter from the VA stating you are 100% Disabled American Veteran Status AND your DD214 and TWO forms of valid ID.

If your spouse also needs an ID, more documents are required.

CIVILIAN RETIREE

The Deptartment of Defense discontinued the Civilian Retiree Card Program. To access a military installation, please visit the Visitor Control Center with your Real ID and final retirement SF-50.

DoD PKI CERT OF ACCEPTANCE

Please read the DoD PKI Acceptance & Acknowledgement of Responsibilities FOrm 2842 prior to your CAC/ID Card appointment at http://www.esd.whs.mil/Portals/54/Documents/DD/for...

ACCEPTABLE FORMS OF ID

PRIMARY IDENTITY:

  • Valid Driver's License or State I.D. with photo
  • Valid US Passport
  • Foreign Passport
  • U.S. Military, Civilian, Contractor CAC if NOT Expired or Dependent ID card.
  • Visit https://www.cac.mil for additional types of primary IDs

SECONDARY IDENTITY: The secondary identity source may be a primary ID, but cannot be the same ID or type of ID.

  • U.S. Social Security card
  • Original or certified copy of birth certificate are a few examples.
  • Visit https://www.cac.mil for more types of secondary ID's.