The Military Personnel Division manages personnel information and provides world class human resources services for more than 5,800 active-duty, Active Guard/Reserve Soldiers and their families in a 25 state area and overseas. The MPD is responsible for a five state casualty assistance center and provides services to potentially more than 29,000 plus retirees and family members. Our goal is to be the best military personnel division in the Army.

Information will be forwarded to S1 as received. S1's should call 410-306-2323 for assistance.

In-Processing

NOTICE. All in-processing Soldiers must sign in at their unit of assignment prior to in-processing at the Janet Barr Soldier Support Center. Soldiers must have a copy of leave form, assignment orders, and/or amendments. Information pertaining to DD Form 93 and SGLI will be updated at this time. Soldiers must be in DUTY UNIFORM.

Out-Processing

NOTICE: Installation clearing papers are sent out no earlier than 10 business days prior to the leave start date, separation date, or retirement date. PCS’ing Soldiers will need to submit a request for installation clearing papers by emailing the Transition Center directly at AMC-IMCOM-ID-SUSTAINMENT-USAG-APG-DHR-MPD@army.mil through their S1 no more than 30 business days in advance of the Soldier's leave date. Final out-processing date is established based on your permanent change of station (PCS) leave start date or terminal leave start date. All Soldier will complete clear the APG AMPO prior to final out appointment.

Reassignment

NOTICE: Effective immediately, in-person reassignment briefings are discontinued. Soldiers will no longer attend scheduled group briefs. Instead, all reassignment processing will be completed through the IMCOM Form 78 (Reassignment Checklist).

Step 1

Document Preparation. All Soldiers must complete the following forms and submit them to the Reassignment Work Center along with all required supporting documents within 30 days of attending the reassignment briefing.

·         Reassignments Checklist

·         Complete your member elections in IPPS-A

Step 2

·         Begin working on Family Travel and OCONUS documents. Submit Family Travel Documents to the Reassignments Team as quickly as possible so that we can request your Family travel.

·         Once you have initiated Family Travel through E-EFMP and completed the above documents, submit them to the reassignment work center.

Step 3

Once you have gathered all required documents, submit the packet to your S1 for verification and submission to MPD. All packets are processed in the order received. Orders should be received within 10 days after the receipt of a complete levy packet or NET 120 days prior to report date.

AN INCOMPLETE/INACCURATE PACKET WILL DELAY THE RECEIPT OF YOUR ORDERS.

You Received Your PCS Orders. What's Next?

Step 1

Verify that your orders are correct; Are your dependents listed if command-sponsored or going to another OCONUS assignment? If returning to CONUS to a designated place, is the address listed? If any changes are needed, you will require an amendment. Please submit any documents to support the requested changes to your S1.

Step 2

·         Once you have your PCS Orders in hand, you can execute any portion of the order, such as:

·         Schedule pick-up of Household Goods (HHG) or your Privately-Owned Vehicle (POV).

Step 3

OUT-PROCESSING/FINAL OUT | You may request your installation clearing papers no earlier than 30 days prior to your departure date on your PCS Orders.

Exceptional Family Member Program (EFMP)

The Exceptional Family Member Program (EFMP) is a Department of the Army (DA) program designed to give Soldiers the opportunity to have missions important to the Army meld with the Family needs.  The EFMP is a mandatory enrollment program for Service members who have a Family member with special educational or medical conditions; renewal is required every three years.  EFMP enrollment provides current information for PCS options at installations that have specific doctors, therapist, and services for their Family members.  The EFMP works with other agencies to provide comprehensive, coordinated community support, and personnel services to Families with special needs.

Please visit https://efmp.army.mil/EnterpriseEfmp/Login) for additional information regarding EEFMP.

Retirement Services

The Retirement Services Office handles all aspects of the retirement process, from helping Soldiers put their retirement packets together, counseling Soldiers regarding potential retirement benefits, to counseling spouses on the Survivor Benefits Plan.

Pre-Retirement Briefs are held the first Wednesday of each month.  We have a variety of briefers to explain the benefits of retirement.  Spouses are encouraged to attend with their Soldier. Retirement packets can be submitted to HRC up to 24 months from the retirement date.  A Letter of lateness will be required for submission signed by Battalion Commander stating the reason for lateness and procedures in place to alleviate in the future within 9 months of the Retirement.

Retirement packets will be processed through our office and submitted to Human Resources Command for approval/disapproval.  

Once we receive approval of the retirement packet, we will produce the orders and appointments for the Soldier.  Regular retirements will have appointments for the following: Survivor Benefits, receiving clearing papers, and DD214 review and final out. 

Separations

Chapters. The Separations Office handles the issues of separation orders and DD214s for Soldiers being Chaptered. Soldiers are able to receive installation clearing papers prior to O-6 signature if they bring us their initiation and acknowledgement memo. Escort must accompany Soldier being chaptered for Misconduct/Drug or Alcohol.

Medical Separations. The Separations Office handles medical separations regarding separation orders and DD214s. Once the transition office receives a Soldier’s approved medical separation from the U.S. Army Physical Disability Agency (PDA), then orders are typically published with seven days.

Unqualified Resignation (UQR), Release From Active Duty (REFRAD), Expired Term of Service (ETS).

The Separations Office handles Soldiers separating from the Army due to the UQR/REFRAD and ETS. Soldiers must attend pre-separation briefing NET 270 days but NLT 180 days prior to separation date. 

Failure to turn documentation in a timely matter may cause a delay in their transition out of the service to include starting terminal leave late. Clearing papers can be picked up NET 10 days from the start of the approved absence as long as the documentation is turned in a timely manner. Soldiers must clear the installation and meet final-out appointment in order to out-process the Army.

Please have your S1 email all documents: (i.e., Separation Orders Request, DD214 Briefing Checklist, IPPS-A Absence Request, Medical Counseling, and any questions or concerns)

S-1s we ask that you please DO NOT send Soldiers to Transitions for orders.

Casualty Affairs

USAG APG Casualty Affairs office is directly supported by the Fort Meade Casualty Assistance Office. The Fort Meade Casualty Assistance  Office provides assistance to next-of-kin of critically injured, ill or deceased Army soldiers, retirees, and veterans to include Benefits Counseling; Military Funeral Honors; and Casualty Assistance / Notification Officer training (CAO/CNO).

Please visit https://home.army.mil/meade/about/Garrison/directorate-human-resources/military-personnel-division/Casualty-affairs for more information.

 

When attempting to obtain a Common Access Card, proof of Identity is mandatory

Below is guidance for acceptable identification documents:

  • All documents must be originals, or original court certified copy.
  • All foreign documents must be originals with an Apostille and translated in English. Please contact the department of Foreign Ministry Affairs in the country of issuance or Google "Apostille certification & country" to obtain guidance.
  • All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse.
  • When a Social Security (SS) number is required, you may use a SS Card.
  • Driver's Licenses must have an actual date of expiration.

If you are replacing a lost or stolen CAC, you must present a memorandum from the Military Police (MP), or your Security Manager at the time are seen stating that you have reported the card lost or stolen to them and the date it was reported.

E-4s and below are required to bring a counseling statement signed by their Commander or 1st Sergeant in lieu of the memorandum from the Security Manager.

DOCUMENTATION REQUIRED FOR ID CARD ISSUANCE

CAC:  Active Duty, Reserve, Guard, Civilian, Contractor, NAF, and AAFES

Promotion orders, E4 or above (if rank change)

Two valid forms of ID

Enterprise email address if Department of Army (mail.mil) - not required for CAC issuance

Contractors must be verified in Contractor Verification System (every time a card is issued)

Geneva Convention CAC:

Contractor – must have a SPOT LOA (Letter of Authorization) with the proper boxes checked. 

Civilian – Copy of Orders generated and completed through the Defense Travel System, or a completed DD Form 1610.

Lost or stolen CAC:

You must present a memorandum from the Military Police (MP), or your Security Manager E-4s and below are required to bring a counseling statement signed by their Chain of command in lieu of the memorandum.

USID CARDS:

Retired Military - DD Form 214 or retirement orders and two valid forms of ID.

Individual Ready Reserve (IRR) - DD Form 214 and two valid forms of ID.

DAV (initial issuance) -- Two valid forms of ID letter from Veterans Affairs Administration stating member is 100 percent disabled and authorizes commissary and exchange privileges along with a DD Form 214.

Dependent ID:   **Sponsors must accompany their Family members at all times. However, this facility does accept power of attorney in the absence of the Sponsor, or a DD Form 1172 that is generated by a DEERS/ID Cards Facility within the last 90 days.

Spouse – Two valid forms of ID (Medicare Card if turning age 65.

New spouse enrollment –Photo ID, Birth Certificate or Passport, Social security card and Marriage certificate with seal.

Un-remarried Widow – Two valid forms of ID (Medicare Card if turning age 65)

Former Spouse – Two valid forms of ID (Medicare Card if turning age 65).

Newborn – Birth verification from the hospital can be used for initial enrollment social security card and birth certificate must be turned in within 90 days

Dependent under age 18 - No ID necessary

Dependent over age 21 – (Student) – Two valid forms of ID, Letter from school registrar office stating full time enrollment (Verification from Clearing House is also acceptable), and the expected graduation date at accredited college.

Dependent over age 21 – (Incapacitated Child) – Two valid forms of ID, Current Dependency Determination* Medical Sufficiency Letter

Other Dependent – (Parent, Parent-in-Law, etc.) – Two valid forms of ID, Current Dependency Determination.

To view the individual requirements for obtaining a CAC card, please click here.

WAYS TO VERIFY AND UPDATE DEERS

•  ON-LINE:  You have two options for updating personal information online:

Visit the DEERS Web Site at:  https://www.dmdc.osd.mil/appj/address and follow the steps to update your address, email address, and phone numbers on line. (MUST have CAC or DFAS PIN)

Via the Beneficiary Web Enrollment Web Site at: https://www.dmdc.osd.mil/appj/bwe/indexAction.do  This site is linked directly to the DEERS database, so when you update your information via this portal, it not only updates DEERS, but also with your regional contractor. (MUST have a CAC or DFAS PIN)

 •  BY PHONE:  Call the Defense Manpower Data Center Support Office at 1-800-538-9552 to update your addresses, email address, and phone number. (TTY/TDD for the deaf: 1-866-363-2883)

 •  BY FAX:  Fax address, email address or phone number changes to the Defense Manpower Data Center Support Office at 1-831-655-8317.

 •  BY MAIL: Mail changes to the Defense Manpower Data Center Support Office. You must include supporting documentation if you are updating a Family member’s status:

Defense Manpower Data Center Support Office
ATTN: COA
400 Gigling Road
Seaside, CA 93955-6771

•  IN PERSON

To view the individual requirements for enrolling or changing information in DEERS, click here.

The TASP is a Commander’s Program designed to enhance resiliency among Soldiers and Family members, and to ensure you receive the services needed to transition successfully in and out of Commands.

The TASP is a Commander's program designed to enhance resiliency among Soldiers and Family members, and to ensure you receive the services needed to transition successfully in and out of Commands.

Congratulations on your assignment to APG.

Service Members are required to report to the Housing Services Office (HSO) at their existing and new duty stations before making arrangements to rent, lease, or purchase off-post housing. Service Members are further advised not to send monetary deposits for housing prior to contacting the HSO.

(410) 306-2011

Permissive TDY (PTDY) 

Service members on PTDY for house hunting in conjunction with permanent change of station leave are no longer required to report to the HSO on the first day of PTDY to receive a housing date stamp.

The Department of the Army has rescinded the requirement for garrison housing services offices to date stamp PTDY for house hunting. The local Installation Defense Finance and Accounting Agency (DFAS) will ensure that Service Members have procured the date stamp. Please refer to the Memorandum and Military Pay E-Message 18-038 at, https://www.housing.army.mil/ for more information.