McAfee provides Behavioral Health services here at White Sands. Our BH staff work closely with the primary care team to ensure all needs are addressed.
Initial appointments consist of a 15 minute screening on a computer, followed by 30 to 60 minutes with a provider. The computer screenings allow the provider to focus on the areas that are of primary concern to you during your appointment, limiting extraneous questions.
We always strive to respect the privacy of all our patients. There are times, however, where a BH provider may need to alert other team members to ensure that patients are safeguarded in times of distress.
Suicide Prevention Phone Numbers:
Suicide Prevention Hotline: 988
Military One Source: 1-800-342-9647
24/7 Crisis Life Line: 1-800-779-1800
McAfee US Army Health Clinic does not maintain an emergency room. While minor cuts requiring stitches or Derma-bond can be accommodated during clinic hours on a walk in basis, more severe cases, such as broken bones and acute chest pain, require emergency care. Las Cruces has two hospitals, Mountain View and Memorial; both have emergency departments.
An Ambulance is available 24/7 by dialing WSMR dispatch at 575-678-1234 (as opposed to 911). There is no fee for this service.
Hours of operation: 8 AM – 5 PM, Monday through Wednesday and Friday. Thursday we provide appointments from 8 AM - 12 PM.
Closed Thursday afternoon for Training from 12 PM - 5 PM.
The outpatient clinic stands ready to provide primary and preventative care for you and your family members. A team of physicians, nurses and medics utilize a host of technology based tools (electronic health records, web based appointments, emailing lab results) to allow you to take the wheel and steer the direction of your care. You are at the center of what we do.
Consider contacting your provider team by signing up to use Tricare Online Messaging. This allows you to email your nurse with questions, receive lab results through secure messaging, or make an appointment with your provider. Go to www.TOLSecureMessaging.com to sign up.
Occupational Health (OH) and Industrial Hygiene (IH) provide a multitude of services to keep workers healthy. OH runs the PRP program, provides medical care for select employees, and ensures the clinic can meet the White Sands Nuclear Accident Incident Response and Assistance (NAIRA) requirements. They can be reached by dialing the clinic main line, 575-674-3500. IH conducts workplace screenings to ensure health work conditions are being met in accordance with OSHA and federal guidelines. They provide ergonomic assessments and hazardous materials monitoring to ensure a healthy workforce. They can be reached at 575-674-3500.
Optometry services are provided once or twice a month. Beneficiaries are placed on a waiting list until appointment dates become available. An MSA will call you to schedule an appointment. Active Duty Service Members have priority.
Active Duty Dependents can have one routine eye exam per year with a TRICARE-authorized network provider without a referral.
Visit tricare.mil for more coverage information.
Appointments can be made by calling 575-674-3500.
Hours of Operation: Monday – Wednesday and Friday 0800-1145 1300-1600. Thursday 0800-1145.
Prescriptions can be picked up Thursday morning only. The pharmacy is closed for lunch from 1145 to 1300 hours.
The pharmacy is closed on all weekends and federal holidays.
Please refill your medications by using one of the below listed methods:
1. Call the refill phone line: 575-678-7009.
2. Login to TRICARE Online Patient Portal and click on “RX REFILL”, www.tricareonline.com
Please allow three working days to process your refill. Our Pharmacy windows close at 4pm, please arrive no later than 3:45pm (11:30am on Thursdays) for services. This gives the Pharmacy Staff enough time to process the transaction.
WBAMC Self Care Card:
Eligible adult TRICARE beneficiaries who have successfully completed the self-care course are allowed to obtain up to four over the counter medication items per household from any post pharmacy every 30 days. Click on www.wbamc.amedd.army.mil, under “Featured Items” click on “Self Care Over the Counter Medication”, review slides, complete the exam with a 70% or better, and then print your results page and bring it to the pharmacy to receive your self-care card. All self-care over the counter items may only be obtained for use by a TRICARE beneficiary.
Physical therapy is postured to provide on-post physical therapy to service members thrice per week. The clinic is open from 0800 to 1400, Tuesday, Wednesday, and Friday. A physical therapist comes from William Beaumont to provide McAfee’s patients with on-site rehabilitative services for injured service members. Currently, McAfee is providing PT services to all beneficiary categories as well as Active Duty.
Appointments can be made by calling 575-674-3500
Preventive Medicine provides environmental monitoring services and health promotion programs. These include conducting inspections on eating establishments across post, providing food handler’s class, and potential water monitoring. They can be contacted at 575-674-3520.
Hours of operation: Monday - Wednesday and Friday 8 AM- 5 PM. Thursday 8 AM to 12 PM. Thursday closed 12 PM - 5 PM.
The radiology suite can be contacted by dialing 575-674-3571/3572.
If your physician has ordered an X-ray, you can walk in and pull a number from the kiosk. Wait times traditionally are less than five minutes.
McAfee offers state-of-the-art radiology utilizing a General Electric Digital Radiography Machine. If taking a complex set of pictures that should be read by a radiologist, this tool allows the image to be uploaded to a secure server. Consequently, a military radiologist at William Beaumont or as far away as Germany can view and interpret the data, leveraging technology to better serve you.
McAfee does not have the facilities to provide ultrasound, CAT Scan, or MRI services.
Immunizations Monday afternoons only. Call week prior for availability, 575-674-3500.
Bring immunization records and Provider orders (if outside McAfee Clinic).
Medical records helps provide services for the service member and their families to include:
Medical record management, medical record update, registration, record request, copies of physicals, requests for copies of medical records, records transfer due to PCS and or ETS, and release of information. Record requests may take up to four weeks.
Hours of operation are Monday - Wednesday and Friday 8 AM – 5:00 PM. Thursday 8 AM – 12 PM. Thursday closed 12 PM - 5:00 PM.
The following number can be used to contact Outpatient Records: 575-674-3557/3558