Table of Contents

Military In-Processing Task List 

Before You Arrive

  • If you are authorized temporary lodging, you need to make reservations for arrival in Poland. Learn more about TRAVEL REIMBURSEMENTS.
  • Get in touch with your sponsor. Sponsors are assigned by the unit for service members and are key to a successful transition. Visit the Army Career Tracker (ACT) to learn more. 
  • Make sure your stateside driver's license will be valid through your stay in Poland.

Within the First Three Days

  • Your sponsor should call the U.S. Central Processing Facility to setup an appointment for you within the first 24 hours of arriving in country. 
  • Schedule an Appointment with the Housing Office 
  • Take Controlled Unclassified Information (CUI) Training
  • Visit Military Finance
  • Visit Equal Employment Opportunity / Equal Opportunity
  • Attend Sexual Harassment / Assault Response and Prevention (SHARP) Training
  • Attend Army Substance Abuse Program Training
  • Visit the Religious Support Office
  • Attend Suicide Prevention Training 
  • Attend MPD/CPF Newcomers Brief and Host Nation Orientation

HOUSING SERVICES OFFICE | CAMP KOSCIUSZKO

Primary: +48 451 071 332

Primary: +48 451 071 332

Sunday Closed
Monday 8 a.m. to 4 p.m.
Tuesday 8 a.m. to 4 p.m.
Wednesday 8 a.m. to 4 p.m.
Thursday 8 a.m. to 4 p.m.
Friday 8 a.m. to 4 p.m.
Saturday Closed

Building: 28, Room 34

Camp Kosciuszko
Poznan,

NOTICE: DSN: 314-538-8822

FINANCE OFFICE | CAMP KOSCIUSZKO

Primary: +49 (0)611-143-538-8885

Primary: +49 (0)611-143-538-8885

Sunday Closed
Monday 9 a.m. to 4 p.m.
Tuesday 9 a.m. to 4 p.m.
Wednesday 9 a.m. to 4 p.m.
Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 4 p.m.
Saturday Closed

Building: 28, Room 32

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8885

EQUAL EMPLOYMENT OPPORTUNITY | U.S. ARMY GARRISON POLAND (EEO)

Primary: +49 (0)611-143-541-2200

Primary: +49 (0)611-143-541-2200

Sunday Closed
Monday 8 a.m. to 5 p.m.
Tuesday 8 a.m. to 5 p.m.
Wednesday 8 a.m. to 5 p.m.
Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed

Building:


,

NOTICE: Until a permanent EEO is staffed at USAG Poland, questions should be directed to USAG Rheinland-Pfalz EEO at DSN 314-541-2200 or IMCOM-Europe EEO at 314-544-2200.

SHARP HOTLINE | POLAND, LITHUANIA, LATVIA, ESTONIA (SHARP)

Primary: +49 (0)9641-70-569-4567

Primary: +49 (0)9641-70-569-4567

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building:


,

NOTICE: DSN: 314-569-4567

RELIGIOUS SUPPORT OFFICE | CAMP KOSCIUSZKO (RSO)

Sunday 9 a.m. Catholic Mass; 11 a.m. Protestant Worship; 1 p.m. Latter-day Saints
Monday 6 p.m. to 7 p.m. Bible Study
Tuesday
Wednesday 6 p.m. to 7 p.m. Catholic Bible Study
Thursday
Friday 12:30 p.m. to 1:30 p.m. Muslim Prayer
Saturday

Building: 16


,

NOTICE: DSN:

Within the First Week

  • Obtain an Army Post Office (APO) Address
  • Visit Army Financial Readiness and Army Emergency Relief
  • Visit Exceptional Family Member Program. 
  • Make Medical, Dental, and Tricare Appointments
  • Visit Army Continuing Education Service
  • Make Healthcare Appointment with Medical Services
  • Make Appointment for Drivers Testing
  • Attend Army Traffic Safety Training
  • BOSS / Warrior Adventure (single service members only)
  • Sign up for ALERT Notifications
  • Visit Army Career Counselor (Soldiers only)
  • Make appointments for CAC / Dependent ID / DEERS / RAPIDS ID cards
  • Visit Social Work Services, Behavioral Health
  • Make a Central Issue Facility Appointment

ARMY POSTAL CENTER | CAMP KOSCIUSZKO (APO)

Primary: +49 (0)611-143-538-8676

Primary: +49 (0)611-143-538-8676

Sunday Closed
Monday 9 a.m. to noon; 1 p.m. to 4 p.m.
Tuesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Wednesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Thursday 9 a.m. to noon; 1 p.m. to 4 p.m.
Friday 9 a.m. to noon; 1 p.m. to 4 p.m.
Saturday Closed

Building: 2

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8676

ARMY CONTINUING EDUCATION SERVICES | CAMP KOSCIUSZKO (ACES)

Sunday Closed
Monday 8 a.m. to 4:30 p.m.
Tuesday 8 a.m. to 4:30 p.m.
Wednesday 8 a.m. to 4:30 p.m.
Thursday 8 a.m. to 4:30 p.m.
Friday 8 a.m. to 4:30 p.m.
Saturday Closed

Building: 28, Room 37


,

NOTICE: DSN: 314-538-8686

ID CARD OFFICE | POZNAN (DEERS, RAPIDS)

Primary: +49 (0)611-143-538-8624

Primary: +49 (0)611-143-538-8624

Sunday Closed
Monday 9 a.m. to noon; 1 p.m. to 4 p.m.
Tuesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Wednesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Thursday 9 a.m. to noon; 1 p.m. to 4 p.m.
Friday 9 a.m. to noon; 1 p.m. to 4 p.m.
Saturday Closed

Building: 28, Room 28

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8624

BEHAVIORAL HEALTH | CAMP KOSCIUSZKO

Primary: +49 (0)611-143-538-8810

Primary: +49 (0)611-143-538-8810

Sunday Closed
Monday 8 a.m. to 5 p.m.
Tuesday 8 a.m. to 5 p.m.
Wednesday 8 a.m. to 5 p.m.
Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed

Building: 1

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8810

Afterwards

  • Visit the Directorate of Emergency Services
  • Go House Hunting
  • Check on Transportation / HHG
  • Check on Personally Owned Vehicle Shipment
  • Obtain a Bank On or Off-Post (Off-Post for Rental Deposit)
  • Visit Centralized Furniture Management Office
  • Lease Signing / Quarters Acceptance
  • Obtain Vehicle Registration

Civilian In-Processing Task List

Before You Arrive

  • If you are authorized temporary lodging, you need to make reservations for arrival in Poland. Learn more about TRAVEL REIMBURSEMENTS.
  • Get in touch with your sponsor. Sponsors are assigned by the receiving organization for civilians and are key to a successful transition.
  • Make sure your stateside driver's license will be valid through your stay in Poland. 

Within the First Three Days

  • Your sponsor should call the U.S. Central Processing Facility to setup an appointment for you within the first 24 hours of arriving in country. 
  • Schedule an Appointment with the Housing Office 
  • Take Controlled Unclassified Information (CUI) Training
  • Visit the Civilian Personnel Advisory Center (CPAC)
  • Visit Equal Employment Opportunity / Equal Opportunity
  • Attend Sexual Harassment / Assault Response and Prevention (SHARP) Training
  • Attend Army Substance Abuse Program Training
  • Attend Suicide Prevention Training
  • Attend MPD/CPF Newcomers Brief and Host Nation Orientation

HOUSING SERVICES OFFICE | CAMP KOSCIUSZKO

Primary: +48 451 071 332

Primary: +48 451 071 332

Sunday Closed
Monday 8 a.m. to 4 p.m.
Tuesday 8 a.m. to 4 p.m.
Wednesday 8 a.m. to 4 p.m.
Thursday 8 a.m. to 4 p.m.
Friday 8 a.m. to 4 p.m.
Saturday Closed

Building: 28, Room 34

Camp Kosciuszko
Poznan,

NOTICE: DSN: 314-538-8822

EQUAL EMPLOYMENT OPPORTUNITY | U.S. ARMY GARRISON POLAND (EEO)

Primary: +49 (0)611-143-541-2200

Primary: +49 (0)611-143-541-2200

Sunday Closed
Monday 8 a.m. to 5 p.m.
Tuesday 8 a.m. to 5 p.m.
Wednesday 8 a.m. to 5 p.m.
Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed

Building:


,

NOTICE: Until a permanent EEO is staffed at USAG Poland, questions should be directed to USAG Rheinland-Pfalz EEO at DSN 314-541-2200 or IMCOM-Europe EEO at 314-544-2200.

SHARP HOTLINE | POLAND, LITHUANIA, LATVIA, ESTONIA (SHARP)

Primary: +49 (0)9641-70-569-4567

Primary: +49 (0)9641-70-569-4567

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building:


,

NOTICE: DSN: 314-569-4567

Within the First Week

  • Obtain an Army Post Office (APO) Address
  • Make Appointment for Drivers Testing
  • Sign Up for ALERT Notifications
  • Make appointments for CAC / Dependent ID / DEERS / RAPIDS ID cards

ARMY POSTAL CENTER | CAMP KOSCIUSZKO (APO)

Primary: +49 (0)611-143-538-8676

Primary: +49 (0)611-143-538-8676

Sunday Closed
Monday 9 a.m. to noon; 1 p.m. to 4 p.m.
Tuesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Wednesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Thursday 9 a.m. to noon; 1 p.m. to 4 p.m.
Friday 9 a.m. to noon; 1 p.m. to 4 p.m.
Saturday Closed

Building: 2

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8676

ID CARD OFFICE | POZNAN (DEERS, RAPIDS)

Primary: +49 (0)611-143-538-8624

Primary: +49 (0)611-143-538-8624

Sunday Closed
Monday 9 a.m. to noon; 1 p.m. to 4 p.m.
Tuesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Wednesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Thursday 9 a.m. to noon; 1 p.m. to 4 p.m.
Friday 9 a.m. to noon; 1 p.m. to 4 p.m.
Saturday Closed

Building: 28, Room 28

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8624

Afterwards

  • Go House Hunting
  • Check on Transportation / HHG
  • Check on Personally Owned Vehicle Shipment
  • Obtain a Bank On or Off-Post (Off-Post for Rental Deposit)
  • Visit Centralized Furniture Management Office
  • Lease Signing
  • Obtain Vehicle Registration

ID Cards and Vehicle Registration

CAC and Dependent IDs

Obtain your CAC and Dependent IDs at the Central Processing Facility located at Poznan in Bldg. 28. Call for an appointment. 

ID CARD OFFICE | POZNAN (DEERS, RAPIDS)

Primary: +49 (0)611-143-538-8624

Primary: +49 (0)611-143-538-8624

Sunday Closed
Monday 9 a.m. to noon; 1 p.m. to 4 p.m.
Tuesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Wednesday 9 a.m. to noon; 1 p.m. to 4 p.m.
Thursday 9 a.m. to noon; 1 p.m. to 4 p.m.
Friday 9 a.m. to noon; 1 p.m. to 4 p.m.
Saturday Closed

Building: 28, Room 28

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8624

Vehicle Registration

Vehicles must be registered within 7 days of being imported.

Vehicles must pass the Controle Technique (CT) inspection if:

  • Vehicle is more than 4 years old
  • Vehicle is a private purchase

Required equipment that must be present at the time of the CT inspection:

  • Fire extinguisher, safety vest and safety triangle.
  • Registration Document / Title from previous country where the vehicle was registered.
  • A green auto insurance card with address and vehicle identification number must be on the insurance card.
  • Registration fee of €35 cash (plus and additional € 10 or € 20 depending on size of front plate)

VEHICLE REGISTRATION

Primary: +49 (0)611-143-538-8666 Secondary: DSN: 314-538-8666

Primary: +49 (0)611-143-538-8666

Secondary: DSN: 314-538-8666

Sunday Closed
Monday 9 a.m.-3p.m.
Tuesday 9 a.m.-3p.m.
Wednesday 9 a.m.-3p.m.
Thursday 9 a.m.-3p.m.
Friday 9 a.m.-3p.m.
Saturday Closed

Building: 28, Room 31

Camp Kościuszko
Poznań,

Healthcare

Military | Tricare

Medical services on Camp Kościuszko are provided by V Corps. Local host nation clinics are available for primary and specialized care.

TROOP MEDICAL CLINIC | CAMP KOSCIUSZKO

Primary: +49 (0)611-524-8731

Primary: +49 (0)611-524-8731

Sunday Closed
Monday 8 a.m. to 4 p.m.
Tuesday 8 a.m. to 4 p.m.
Wednesday 8 a.m. to 4 p.m.
Thursday 8 a.m. to 4 p.m.
Friday 8 a.m. to 4 p.m.
Saturday Closed

Building: 1, Rooms 111, 112

Camp Kościuszko
Poznań,

NOTICE: DSN: 314-538-8731 In the case of an emergency, Dial 112 or go to local Emergency Room. Sick call: 8 to 11 a.m., present with DD 689 Appointments: 1 to 4 p.m. Medic training: Wed.-Thurs. 2 to 4 p.m. Class VIII inventory/ordering: Fri. 2 to 4 p.m.

RED CROSS - POZNAN

Primary: +49-611-143-538-2911 Secondary: DSN 314-538-2911

Primary: +49-611-143-538-2911

Secondary: DSN 314-538-2911

Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Building: 28

Camp Kościuszko
Poznan,

Military Health System Nurse Advice Line

The MHS a TRICARE service that is available 24/7 by phone, web, or chat

Beneficiaries can:

  • Receive evidence based health care advice from an RN
  • Find an urgent care or emergency care facility
  • Receive recommendations for the most appropriate level of care
  • Schedule same or next day appointments And parents can speak to a nurse with pediatric Training; nurses will follow up by telephone within a couple of hours to check on the child and if needed, can make appointments for urgent care within 24 hours

THE MILITARY HEALTH SYSTEM NURSE ADVICE LINE | TRICARE (MHS)

Primary: 00-800-4759-2330

Primary: 00-800-4759-2330

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building:


,

TRICARE Remote, International SOS Facts

  • TRICARE beneficiaries must contact International SOS to request care/referral.
  • In network care is designed to be cashless (meaning the provider receives a direct payment from TRICARE). Often the reimbursement is slow or late, resulting in the beneficiary being billed directly by the provider. Do not pay this bill. This just has to be communicated to TRICARE to resolve.
  • Emergency Care: Best practice is to call TRICARE SOS prior to the ER visit. They will contact The local hospital and submit a rushed authorization. If unable to contact TRICARE prior to the visit, you will be treated as a private or uninsured patient. The hospital might be ask for a fee upfront (normally 50 Euro) and promissory signatures for payment. After the visit, you must make contact with TRICARE ISOS to inform them so they can issue an authorization and you can file a claim.
  • Referral Process: Host Nation Facilities or Landstuhl Regional Medical Center (LRMC) & Referral Coordinators at the clinic to assist in making appointments. Host Nation Facilities: Broad availability of specialty care and inpatient services, multiple local facilities within 25 Km.
  • Host Nation Liaison Program: Provide translation, explanation, and information for inpatient and outpatient personnel. On call 24-hours a day.
  • Pharmacy: Prescriptions can be filled at a local pharmacy, and send a claim for reimbursement to TRICARE.

TRICARE INTERNATIONAL SOS | EUROPE AND AFRICA

Primary: +44-20-8762-8384

Primary: +44-20-8762-8384

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building:


,

Healthcare | Civilians

Civilians may be able to utilize the Troop Medical Clinic, but please work with your health insurance provider to see what's covered at an Army facility. 

Off-post facilities may also be used, but work with your insurance provider to know what's covered overseas. Healthcare on the economy may have to be paid upfront and submitted for reimbursement afterwards. 

Banking

On-Post Banking

Currently there are no on-post banking options at U.S. Army Garrison Poland. 

Off-Post Banking

There are many banking options off-post.

Please note: U.S. Personnel must have a U.S. Passport to open a Polish bank account. 

Housing Office

Two men moving a ramp attached to a moving truck

Finding a Home

When renting a home, a deposit of up to two months rent is typically required. If you select a home that is not coordinated through the housing office, ask the landlord if they are willing to include the military clause into the lease.

It is not recommended to sign a lease without the military clause. All U.S. personnel are required to contact the U.S. Housing Office within 48 hours of arrival to schedule an in-processing appointment and determine which type of housing they are eligible for. 

To expedite the process of finding housing, come prepared to your appointments with the Housing Specialist by knowing exactly what parameters you require in housing. Contact the Housing Office for more information.

Service members and civilians living off post should ensure their lease is reviewed by the housing office prior to signing. Also, be prepared to pay approximately three months rent upfront to cover the first month's rent, security deposit and a realtor fee. These fees should be covered by entitlements except for the deposit which will be returned by the landlord upon lease termination with the exception of costs for damages. Most apartments in Poland come fully furnished. This can include a bed, TV, washer (no dryer), stove, refrigerator, and dresser/closet.

For more information on military allowances, contact the Directorate of Human Resources Military Personnel Division.

HOUSING SERVICES OFFICE | CAMP KOSCIUSZKO

Primary: +48 451 071 332

Primary: +48 451 071 332

Sunday Closed
Monday 8 a.m. to 4 p.m.
Tuesday 8 a.m. to 4 p.m.
Wednesday 8 a.m. to 4 p.m.
Thursday 8 a.m. to 4 p.m.
Friday 8 a.m. to 4 p.m.
Saturday Closed

Building: 28, Room 34

Camp Kosciuszko
Poznan,

NOTICE: DSN: 314-538-8822

School K-12th Grade

Programs for Children

Currently there are no CYS services at U.S. Army Garrison Poland. 

Additional Resources

U.S. Army Garrison Poland

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USAG Poland Facebook

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USAG Poland Instagram

U.S. Army Garrison Poland FMWR

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Poland FMWR Website

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Poland FMWR Facebook

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Poland FMWR Instagram

Mission Partners

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V Corps Website

Poznan Resources