Table of Contents
Military In-Processing Task List
Before You Arrive
- If you are authorized temporary lodging, you need to make reservations for arrival in Poland. Learn more about TRAVEL REIMBURSEMENTS.
- Get in touch with your sponsor. Sponsors are assigned by the unit for service members and are key to a successful transition. Visit the Army Career Tracker (ACT) to learn more.
- Make sure your stateside driver's license will be valid through your stay in Poland.
Within the First Three Days
- Your sponsor should call the U.S. Central Processing Facility to setup an appointment for you within the first 24 hours of arriving in country.
- Schedule an Appointment with the Housing Office
- Take Controlled Unclassified Information (CUI) Training
- Visit Military Finance
- Visit Equal Employment Opportunity / Equal Opportunity
- Attend Sexual Harassment / Assault Response and Prevention (SHARP) Training
- Attend Army Substance Abuse Program Training
- Visit the Religious Support Office
- Attend Suicide Prevention Training
- Attend MPD/CPF Newcomers Brief and Host Nation Orientation
HOUSING SERVICES OFFICE | CAMP KOSCIUSZKO
Primary: +48 451 071 332
Sunday | Closed |
Monday | 8 a.m. to 4 p.m. |
Tuesday | 8 a.m. to 4 p.m. |
Wednesday | 8 a.m. to 4 p.m. |
Thursday | 8 a.m. to 4 p.m. |
Friday | 8 a.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 34
Camp Kosciuszko
Poznan,
NOTICE: DSN: 314-538-8822
FINANCE OFFICE | CAMP KOSCIUSZKO
Primary: +49 (0)611-143-538-8885
Sunday | Closed |
Monday | 9 a.m. to 4 p.m. |
Tuesday | 9 a.m. to 4 p.m. |
Wednesday | 9 a.m. to 4 p.m. |
Thursday | 9 a.m. to 4 p.m. |
Friday | 9 a.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 32
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8885
EQUAL EMPLOYMENT OPPORTUNITY | U.S. ARMY GARRISON POLAND (EEO)
Primary: +49 (0)611-143-541-2200
Sunday | Closed |
Monday | 8 a.m. to 5 p.m. |
Tuesday | 8 a.m. to 5 p.m. |
Wednesday | 8 a.m. to 5 p.m. |
Thursday | 8 a.m. to 5 p.m. |
Friday | 8 a.m. to 5 p.m. |
Saturday | Closed |
Building:
,
NOTICE: Until a permanent EEO is staffed at USAG Poland, questions should be directed to USAG Rheinland-Pfalz EEO at DSN 314-541-2200 or IMCOM-Europe EEO at 314-544-2200.
SHARP HOTLINE | POLAND, LITHUANIA, LATVIA, ESTONIA (SHARP)
Primary: +49 (0)9641-70-569-4567
Sunday | 24/7 |
Monday | 24/7 |
Tuesday | 24/7 |
Wednesday | 24/7 |
Thursday | 24/7 |
Friday | 24/7 |
Saturday | 24/7 |
Building:
,
NOTICE: DSN: 314-569-4567
RELIGIOUS SUPPORT OFFICE | CAMP KOSCIUSZKO (RSO)
Sunday | 9 a.m. Catholic Mass; 11 a.m. Protestant Worship; 1 p.m. Latter-day Saints |
Monday | 6 p.m. to 7 p.m. Bible Study |
Tuesday | |
Wednesday | 6 p.m. to 7 p.m. Catholic Bible Study |
Thursday | |
Friday | 12:30 p.m. to 1:30 p.m. Muslim Prayer |
Saturday |
Building: 16
,
NOTICE: DSN:
Within the First Week
- Obtain an Army Post Office (APO) Address
- Visit Army Financial Readiness and Army Emergency Relief
- Visit Exceptional Family Member Program.
- Make Medical, Dental, and Tricare Appointments
- Visit Army Continuing Education Service
- Make Healthcare Appointment with Medical Services
- Make Appointment for Drivers Testing
- Attend Army Traffic Safety Training
- BOSS / Warrior Adventure (single service members only)
- Sign up for ALERT Notifications
- Visit Army Career Counselor (Soldiers only)
- Make appointments for CAC / Dependent ID / DEERS / RAPIDS ID cards
- Visit Social Work Services, Behavioral Health
- Make a Central Issue Facility Appointment
ARMY POSTAL CENTER | CAMP KOSCIUSZKO (APO)
Primary: +49 (0)611-143-538-8676
Sunday | Closed |
Monday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Tuesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Wednesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Thursday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Friday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Saturday | Closed |
Building: 2
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8676
ARMY CONTINUING EDUCATION SERVICES | CAMP KOSCIUSZKO (ACES)
Sunday | Closed |
Monday | 8 a.m. to 4:30 p.m. |
Tuesday | 8 a.m. to 4:30 p.m. |
Wednesday | 8 a.m. to 4:30 p.m. |
Thursday | 8 a.m. to 4:30 p.m. |
Friday | 8 a.m. to 4:30 p.m. |
Saturday | Closed |
Building: 28, Room 37
,
NOTICE: DSN: 314-538-8686
ID CARD OFFICE | POZNAN (DEERS, RAPIDS)
Primary: +49 (0)611-314-538-8624
Sunday | Closed |
Monday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Tuesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Wednesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Thursday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Friday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 28
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8624
BEHAVIORAL HEALTH | CAMP KOSCIUSZKO
Primary: +49 (0)611-143-538-8810
Sunday | Closed |
Monday | 8 a.m. to 5 p.m. |
Tuesday | 8 a.m. to 5 p.m. |
Wednesday | 8 a.m. to 5 p.m. |
Thursday | 8 a.m. to 5 p.m. |
Friday | 8 a.m. to 5 p.m. |
Saturday | Closed |
Building: 1
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8810
Afterwards
- Visit the Directorate of Emergency Services
- Go House Hunting
- Check on Transportation / HHG
- Check on Personally Owned Vehicle Shipment
- Obtain a Bank On or Off-Post (Off-Post for Rental Deposit)
- Visit Centralized Furniture Management Office
- Lease Signing / Quarters Acceptance
- Obtain Vehicle Registration
Civilian In-Processing Task List
Before You Arrive
- If you are authorized temporary lodging, you need to make reservations for arrival in Poland. Learn more about TRAVEL REIMBURSEMENTS.
- Get in touch with your sponsor. Sponsors are assigned by the receiving organization for civilians and are key to a successful transition.
- Make sure your stateside driver's license will be valid through your stay in Poland.
Within the First Three Days
- Your sponsor should call the U.S. Central Processing Facility to setup an appointment for you within the first 24 hours of arriving in country.
- Schedule an Appointment with the Housing Office
- Take Controlled Unclassified Information (CUI) Training
- Visit the Civilian Personnel Advisory Center (CPAC)
- Visit Equal Employment Opportunity / Equal Opportunity
- Attend Sexual Harassment / Assault Response and Prevention (SHARP) Training
- Attend Army Substance Abuse Program Training
- Attend Suicide Prevention Training
- Attend MPD/CPF Newcomers Brief and Host Nation Orientation
HOUSING SERVICES OFFICE | CAMP KOSCIUSZKO
Primary: +48 451 071 332
Sunday | Closed |
Monday | 8 a.m. to 4 p.m. |
Tuesday | 8 a.m. to 4 p.m. |
Wednesday | 8 a.m. to 4 p.m. |
Thursday | 8 a.m. to 4 p.m. |
Friday | 8 a.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 34
Camp Kosciuszko
Poznan,
NOTICE: DSN: 314-538-8822
EQUAL EMPLOYMENT OPPORTUNITY | U.S. ARMY GARRISON POLAND (EEO)
Primary: +49 (0)611-143-541-2200
Sunday | Closed |
Monday | 8 a.m. to 5 p.m. |
Tuesday | 8 a.m. to 5 p.m. |
Wednesday | 8 a.m. to 5 p.m. |
Thursday | 8 a.m. to 5 p.m. |
Friday | 8 a.m. to 5 p.m. |
Saturday | Closed |
Building:
,
NOTICE: Until a permanent EEO is staffed at USAG Poland, questions should be directed to USAG Rheinland-Pfalz EEO at DSN 314-541-2200 or IMCOM-Europe EEO at 314-544-2200.
SHARP HOTLINE | POLAND, LITHUANIA, LATVIA, ESTONIA (SHARP)
Primary: +49 (0)9641-70-569-4567
Sunday | 24/7 |
Monday | 24/7 |
Tuesday | 24/7 |
Wednesday | 24/7 |
Thursday | 24/7 |
Friday | 24/7 |
Saturday | 24/7 |
Building:
,
NOTICE: DSN: 314-569-4567
Within the First Week
- Obtain an Army Post Office (APO) Address
- Make Appointment for Drivers Testing
- Sign Up for ALERT Notifications
- Make appointments for CAC / Dependent ID / DEERS / RAPIDS ID cards
ARMY POSTAL CENTER | CAMP KOSCIUSZKO (APO)
Primary: +49 (0)611-143-538-8676
Sunday | Closed |
Monday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Tuesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Wednesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Thursday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Friday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Saturday | Closed |
Building: 2
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8676
ID CARD OFFICE | POZNAN (DEERS, RAPIDS)
Primary: +49 (0)611-314-538-8624
Sunday | Closed |
Monday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Tuesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Wednesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Thursday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Friday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 28
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8624
Afterwards
- Go House Hunting
- Check on Transportation / HHG
- Check on Personally Owned Vehicle Shipment
- Obtain a Bank On or Off-Post (Off-Post for Rental Deposit)
- Visit Centralized Furniture Management Office
- Lease Signing
- Obtain Vehicle Registration
ID Cards and Vehicle Registration
CAC and Dependent IDs
Obtain your CAC and Dependent IDs at the Central Processing Facility located at Poznan in Bldg. 28. Call for an appointment.
ID CARD OFFICE | POZNAN (DEERS, RAPIDS)
Primary: +49 (0)611-314-538-8624
Sunday | Closed |
Monday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Tuesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Wednesday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Thursday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Friday | 9 a.m. to noon; 1 p.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 28
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8624
Vehicle Registration
Vehicles must be registered within 30 days of being imported.
To register your privately owned vehicle (POV) in Poland, follow these steps:
- Paperwork Submission: Email all required documents from the POV Registration Checklist (PDF copies) to the POV registration assistant before starting the process. You must present the original documents during your DMV appointment.
- Vehicle Inspection (for all vehicles): Your vehicle will need to pass a technical inspection. Bring your current vehicle registration and technical specifications (such as the owner’s manual). Note that the front side windows must meet light transmission regulations (75% for the windshield, 70% for side windows). The inspection fee is 98 PLN for cars and 63 PLN for motorcycles. Tinting removal services are available if needed. Here is a list of exemptions from technical requirements for POV's in Poland.
- DMV Visit: After passing the inspection, schedule your DMV visit. Bring original documents, including your inspection paperwork and a valid ID or passport. Be prepared to pay 163 PLN (car) or 123 PLN (motorcycle) in cash for registration. You will also need to obtain Polish liability insurance (OC) on the day of registration. Here are some insurance options for Poland.
For further assistance, contact the POV Registration Office at bartlomiej.j.lotocki.ctr@army.mil.
VEHICLE REGISTRATION
Primary: +49 (0)611-314-538-8666
Secondary: DSN: 314-538-8666
Sunday | Closed |
Monday | 9 a.m.-5 p.m. |
Tuesday | 1 p.m.-4:30 p.m. |
Wednesday | 1 p.m.-4:30 p.m. |
Thursday | 1 p.m.-4:30 p.m. |
Friday | 1 p.m.-4:30 p.m. |
Saturday | Closed |
Building: 28, Room 18
Camp Kościuszko
Poznań,
Healthcare
Military | Tricare
Medical services on Camp Kościuszko are provided by V Corps. Local host nation clinics are available for primary and specialized care.
TROOP MEDICAL CLINIC | CAMP KOSCIUSZKO
Primary: +49 (0)611-524-8731
Sunday | Closed |
Monday | 8 a.m. to 4 p.m. |
Tuesday | 8 a.m. to 4 p.m. |
Wednesday | 8 a.m. to 4 p.m. |
Thursday | 8 a.m. to 4 p.m. |
Friday | 8 a.m. to 4 p.m. |
Saturday | Closed |
Building: 1, Rooms 111, 112
Camp Kościuszko
Poznań,
NOTICE: DSN: 314-538-8731 In the case of an emergency, Dial 112 or go to local Emergency Room. Sick call: 8 to 11 a.m., present with DD 689 Appointments: 1 to 4 p.m. Medic training: Wed.-Thurs. 2 to 4 p.m. Class VIII inventory/ordering: Fri. 2 to 4 p.m.
RED CROSS - POZNAN
Primary: +49-611-143-538-2911
Secondary: DSN 314-538-2911
Sunday | |
Monday | |
Tuesday | |
Wednesday | |
Thursday | |
Friday | |
Saturday |
Building: 28
Camp Kościuszko
Poznan,
Military Health System Nurse Advice Line
The MHS a TRICARE service that is available 24/7 by phone, web, or chat
Beneficiaries can:
- Receive evidence based health care advice from an RN
- Find an urgent care or emergency care facility
- Receive recommendations for the most appropriate level of care
- Schedule same or next day appointments And parents can speak to a nurse with pediatric Training; nurses will follow up by telephone within a couple of hours to check on the child and if needed, can make appointments for urgent care within 24 hours
THE MILITARY HEALTH SYSTEM NURSE ADVICE LINE | TRICARE (MHS)
Primary: 00-800-4759-2330
Sunday | 24/7 |
Monday | 24/7 |
Tuesday | 24/7 |
Wednesday | 24/7 |
Thursday | 24/7 |
Friday | 24/7 |
Saturday | 24/7 |
Building:
,
TRICARE Remote, International SOS Facts
- TRICARE beneficiaries must contact International SOS to request care/referral.
- In network care is designed to be cashless (meaning the provider receives a direct payment from TRICARE). Often the reimbursement is slow or late, resulting in the beneficiary being billed directly by the provider. Do not pay this bill. This just has to be communicated to TRICARE to resolve.
- Emergency Care: Best practice is to call TRICARE SOS prior to the ER visit. They will contact The local hospital and submit a rushed authorization. If unable to contact TRICARE prior to the visit, you will be treated as a private or uninsured patient. The hospital might be ask for a fee upfront (normally 50 Euro) and promissory signatures for payment. After the visit, you must make contact with TRICARE ISOS to inform them so they can issue an authorization and you can file a claim.
- Referral Process: Host Nation Facilities or Landstuhl Regional Medical Center (LRMC) & Referral Coordinators at the clinic to assist in making appointments. Host Nation Facilities: Broad availability of specialty care and inpatient services, multiple local facilities within 25 Km.
- Host Nation Liaison Program: Provide translation, explanation, and information for inpatient and outpatient personnel. On call 24-hours a day.
- Pharmacy: Prescriptions can be filled at a local pharmacy, and send a claim for reimbursement to TRICARE.
TRICARE INTERNATIONAL SOS | EUROPE AND AFRICA
Primary: +44-20-8762-8384
Sunday | 24/7 |
Monday | 24/7 |
Tuesday | 24/7 |
Wednesday | 24/7 |
Thursday | 24/7 |
Friday | 24/7 |
Saturday | 24/7 |
Building:
,
Healthcare | Civilians
Civilians may be able to utilize the Troop Medical Clinic, but please work with your health insurance provider to see what's covered at an Army facility.
Off-post facilities may also be used, but work with your insurance provider to know what's covered overseas. Healthcare on the economy may have to be paid upfront and submitted for reimbursement afterwards.
Banking
On-Post Banking
Currently there are no on-post banking options at U.S. Army Garrison Poland.
Off-Post Banking
There are many banking options off-post.
Please note: U.S. Personnel must have a U.S. Passport to open a Polish bank account.
Housing Office
Finding a Home
When renting a home, a deposit of up to two months rent is typically required. If you select a home that is not coordinated through the housing office, ask the landlord if they are willing to include the military clause into the lease.
It is not recommended to sign a lease without the military clause. All U.S. personnel are required to contact the U.S. Housing Office within 48 hours of arrival to schedule an in-processing appointment and determine which type of housing they are eligible for.
To expedite the process of finding housing, come prepared to your appointments with the Housing Specialist by knowing exactly what parameters you require in housing. Contact the Housing Office for more information.
Service members and civilians living off post should ensure their lease is reviewed by the housing office prior to signing. Also, be prepared to pay approximately three months rent upfront to cover the first month's rent, security deposit and a realtor fee. These fees should be covered by entitlements except for the deposit which will be returned by the landlord upon lease termination with the exception of costs for damages. Most apartments in Poland come fully furnished. This can include a bed, TV, washer (no dryer), stove, refrigerator, and dresser/closet.
For more information on military allowances, contact the Directorate of Human Resources Military Personnel Division.
HOUSING SERVICES OFFICE | CAMP KOSCIUSZKO
Primary: +48 451 071 332
Sunday | Closed |
Monday | 8 a.m. to 4 p.m. |
Tuesday | 8 a.m. to 4 p.m. |
Wednesday | 8 a.m. to 4 p.m. |
Thursday | 8 a.m. to 4 p.m. |
Friday | 8 a.m. to 4 p.m. |
Saturday | Closed |
Building: 28, Room 34
Camp Kosciuszko
Poznan,
NOTICE: DSN: 314-538-8822
School K-12th Grade
Programs for Children
Currently there are no CYS services at U.S. Army Garrison Poland.
Additional Resources
U.S. Army Garrison Poland
U.S. Army Garrison Poland FMWR
Mission Partners
Poznan Resources
Relocation Readiness Program
Get Ready for Your Adventure in Poland!
Excited about your move? We’ve got you covered with everything you need! At MWR, our mission is to keep you thriving, and we do it by offering programs that boost your wellbeing, readiness, and resilience. From 24-hour fitness centers and recreation hubs to outdoor adventures and the BOSS program, there’s something for everyone!
Ready to dive in? Our WELCOME GUIDE is packed with everything you need to start your journey in Poland. Plus, we offer awesome classes, trips, and events that make exploring your new home both fun and informative.
Don’t forget to join CULTURAL COLLEGE for an inside look at Polish history, U.S.-Poland relations, public transport tips, and more! Let’s make your time in Poland unforgettable!
RELOCATION READINESS PROGRAM
Primary: +48-314-538-8965
Sunday | |
Monday | |
Tuesday | |
Wednesday | |
Thursday | |
Friday | |
Saturday |
Building: 28
Camp Kosciuszko
Poznan,