Army Community Service (ACS) provides the following programs and resources for service members their families, retirees and DoD Civilians: Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB), Army Volunteer Corps (AVC), Exceptional Family Member Progam (EFMP), Family Advocacy Program (FAP), Financial Readiness Program, Information, Referral & Follow-up (IR&F), Military Family Life Counselor (MFLC), Mobilization, Deployment & Support Stability Operations (MD&SSO), New Parent Support Program, Relocation & Employment Readiness Program, Survivor Outreach Services (SOS).
The Army Continuing Education System (ACES) mission is "To vigorously promote lifelong learning opportunities to sharpen the competitive edge of the Army by providing and managing quality self-development programs and services."
Under AR 930-4, Army Emergency Relief provides EMERGENCY financial assistance in the form of a non-interest bearing loan, grant, or a combination of the two.
The Armed Forces Substance Abuse Prevention program provides education & early intervention to help commanders, civilian supervisors, and the Camp Zama community reduce lifestyle risk factors to increase healthy outcomes. We are committed to understanding our supported units and their missions, anticipating what is needed to sustain mission readiness, and proudly serving as a valued member of the Commander’s battle staff.
Our Exchange is a proud member of the Camp Zama Community.
Our mission is to ensure enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), and provide Common Access Cards (CAC) and/or Official Identification Cards to Soldiers, Family members, Retirees as well as Civilian and Contract Employees.
Directorate of Emergency Services (DES): Provide quality force protection, law enforcement, physical security, access control, Fire & Emergency services, and Police and Community Liaison Services to the Community. Provide oversight on installation law enforcement standards and initiatives for personnel, equipment and training. DES provides support in the areas of Law Enforcement, Fire and Emergency Services, Physical Security, Surety, Antiterrorism and Emergency Management to protect property and the workforce. The DES consists of Law Enforcement (LE), Physical Security (PS), Fire and Emergency Services (F&ES) and Protection (P). Fire and Emergency Services (F&ES) Branch covers Incident Command and mitigation of all Installation emergency responses, Emergency Dispatch Centers, All-Hazard response operations, Aircraft Rescue and Firefighting operations, and Fire Prevention/Public Education Programs.
Directs, coordinates, synchronizes, and integrates installation operations and training support activities, while providing force protection, mobilization and demobilization, reserve component training support, force modernization, operational planning, and emergency operations functions to provide a focused operating and training environment for the Senior Commander and tenant organizations.
Directorate of Public Works (DPW): The DPW is the Garrison's primary element for maintenance of the installation, infrastructure, and the environment. DPW consists of five Public Works Divisions: Master Planning; Business Operations and Integration; Housing Management; Environment and Natural Resources; and Engineering / Energy. DPW encompasses the review of work classification and technical adequacy of all projects; reviews and validates submission of Military Construction (MILCON) projects for all construction and renovations development occurring on the Installation; manages IMCOM's Sustainment Restoration and Moderation (SRM) projects approved and funded for each fiscal year; updates Real Property assets, allowances, requirements, and programmed construction data in a variety of databases; provides day-to-day sustainment and maintenance support for the installation tenant activities; monitors and ensures all work and military-training activities are accomplished incompliance with Federal and State Environmental requirements / regulations; and provides oversight for all Quality of Life requirements for Housing all Service Members and their Families residing on the installation or in the local community.
Our mission is to manage installation personnel, accounting, strength reporting and the eMILPO database for data accuracy and accepted timelines within the Department of the Army standards. Act as a liaison between Human Resources Command (HRC) and installation units to address ongoing eMILPO issues, and provide possible solutions or feedback to the installation with technical and functional support.
The Equal Employment Opportunity (EEO) program formulates, directs, and sustains a comprehensive effort to maximize human potential to ensure fair treatment for military personnel, family members, and civilians without regard to race, color, gender, religion, or national origin, and provide an environment free of unlawful discrimination and offensive behavior.
The Freedom of Information Act (FOIA) is a law that gives you the right to access information from the federal government. It is often described as the law that keeps citizens in the know about their government.
Housing Services Office
Passport/Visa support provided by the United States Department of Defense (DOD) by assisting DOD Service Members, Civilians and Family Members in obtaining the official travel documents necessary to facilitate official government travel.
The various agencies within the Military Personnel Division are responsible for providing installation level personnel services to military personnel within Joint Base Lewis-McChord.
Administer the Installation's Family and Morale, Welfare and Recreation (MWR) programs to include Army Community Service (ACS) and Child and Youth Services (CYS) in support of active duty Service Members, Retirees, Civilian Employees, and Contractors, and their Families. Provide Family support activities and services; social, fitness and recreational activities that enhance community life, foster Soldier and unit readiness and promote mental and physical fitness; and wellness programs that directly support readiness and resiliency.
The Public Affairs Office supports the installation by communicating on behalf of the installation and its leadership - providing clear, accurate, timely information to internal & external audiences. We employ a variety of communication strategies- including internal news and information products, media engagement, and public outreach.
Ready Army is the Army’s proactive campaign to increase the resilience of the Army community and enhance the readiness of the force by informing Soldiers, their Families, Army Civilians and contractors of relevant hazards and encouraging them to Be Informed, Make A Plan, Build a Kit and Get Involved. Through outreach and education, Ready Army calls our Army community to action and aims to create a culture of preparedness that will save lives and strengthen the nation.
Execute the delivery of military personnel services with promptness and efficiency for Active duty Soldiers, Army Reserve, National Guard, and Retirees. Ensure that each Soldier’s Certificate of Release or Discharge from active duty (DD Form 214) is prepared expeditiously with accurate and precise information. Assist in making the move from military to civilian life a smooth transition.
The Army's Sexual Harassment/Assault Response and Prevention program, known as SHARP, exists so the Army can prevent sexual harassment and sexual assaults before they occur. Our goal is to eliminate sexual assaults and sexual harassment by creating a climate that respects the dignity of every member of the Army family.
Soldier for Life - Retirement Service Office (SFL-RSO) & Separation Center
The Soldier for Life – Transition Assistance Program (SFL-TAP) formerly The Army Career and Alumni Program (ACAP). The mission of the SFL-TAP is to deliver a world-class transition program for America’s Army that empowers members to make informed career decisions that enhances lives, communities and our nation. This program enables Soldiers to capitalize on their Army experience and skills. Soldiers make informed decisions using transition program services and re-enlistment may be a viable option. It is all about making informed decisions – setting Soldiers up for success.